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All 664 Berlin hotels

The Westin Grand Berlin

5.0 of 5 Hotel   |   Friedrichstrasse 158 - 164, 10117 Berlin, Germany
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84%
Ranked #105 of 664 hotels in Berlin
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Claire B Scotland, United Kingdom
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1,464 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (236)
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English first
Scotland, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed in February 2013, local hotel which was central to most of the tourist attractions. Large rooms with extremely comfortable beds, very clean and well kept. Great selection of food for breakfast. Cannot fault.

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BRISBANE
Contributor
18 reviews 18 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

Berlin is a city than begs you to walk and walk. Westin is located in the centre's heart, shopping, museums and restaurants at your door. Great tariff for luxury room. However breakfast is far too expensive. Plenty of great eating places that are more reasonable. Note of caution, conceirge is totally unhelpful, one was outright rude to my wife when... More

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Show Low, Arizona
Contributor
13 reviews 13 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed yesterday NEW

The history of the hotel is just as elegant as the property itself. Located 5 blocks from the Brandenburg Gate in old East Berlin , it is convenient walks to numerous historic sites in central Berlin. The hotel,is all modern and the staff is great. Hotel food was excellent but there are numerous excellent restaurants nearby. The airport public bus... More

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New York City, New York
Top Contributor
287 reviews 287 reviews
30 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The Westinn in Berlin Mitte used to be a government building for East German politicians. Much of the original structure has been kept intact. The rooms are very old school Berlin but all renovated. This is a starwood hotel so it has the heavenly beds. The staff is very friendly. You really feel like you are staying in part of... More

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1 review
5 of 5 stars Reviewed 3 days ago NEW

When paying for a hotel of this status, one is not simply playing for comfortable beds, nice linens, or a place to sleep. No, one a stay at this hotel is sure to include brief contact with various high profile individuals and, if not technically high profile, at least individuals whose story is complex and impressive. This is not to... More

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Westin_Grand_Berlin, Executive Office at The Westin Grand Berlin, responded to this review

Dear guest: Thank you! For being with us, for sharing with us your impressions and thoughts and for giving us this wonderful feedback for our work. Indeed you describe insightful for what we work for and what the best possible result should be: a convinced guest who enjoyed his stay completely and who had a wonderful time with us. We... More

London, United Kingdom
Senior Contributor
43 reviews 43 reviews
41 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Took my mother here as a late birthday treat. We booked a flight and hotel package and unfortunately our request for a twin room wasn't passed on. When we checked in at 11pm we were told the hotel was fully booked so there were no twins. We were then told there was a room with a roll away bed but... More

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Westin_Grand_Berlin, Executive Office at The Westin Grand Berlin, responded to this review

Dear guest, thank you for having chosen our hotel for treating your mother. All the more we regret that we could not meet your expectations at the beginning. Your experiences were not the typical experiences that we expect our guest to have when they stay at our hotels. We are truly sorry that this stay started unpleasant and we hope... More

London, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

Recently return from berlin (city i loved) but stayed in a dreadful service. Left a few days ago and the hotel leaves a pre-authorisation of several 100 pounds on credit card. Have rung several times and they never ring back or don't seem bothered. Sums up our stay there though I tried several times to book in to the spa... More

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Westin_Grand_Berlin, Executiv at The Westin Grand Berlin, responded to this review

Dear Helen, first of all thank you for being with us. Our aim is the satisfaction of our guests and we deeply regret that we could not solve the problem appropriate as you have brought it to our attention last week. As we have tried to explain the situation, we have released the guaranteed amount immediately after your departure but... More

Miami, Florida
Contributor
12 reviews 12 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed with my family at the beautiful Westin berlin hotel from August 8th to 10th, it was a really unique special experience. Starting from the doorman / valet, then front desk staff, restaurant staff, managers, in general all staff members were always very helpful, they all made our stay very comfortable and unforgettable. The rooms were impeccably clean every... More

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Alameda, California
Contributor
18 reviews 18 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Clean, well-priced hotel for its central location. We were very happy with our room. The only reason why I did not rate this with 5 stars was that there was no free WiFi. A Westin with no free WiFi is a bit out-dated in regards to their mindset. There was not even any free WiFi in the lobby. There was... More

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Westin_Grand_Berlin, Executive Office at The Westin Grand Berlin, responded to this review

Dear guest, thank you for being with us and for sharing with us your valued thoughts in regards to your experiences here. Constructive reviews help us to improve our service and you can be assured that we take your comment seriously for offering a better service standard in the future. Hopefully you will return to enjoy your next stay again.... More

Nice, France
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Perfect hotel located in East Berlin, I loved the feel of the place. The huge reception and staircase add to the grandiose effect. Very warm atmosphere, and the rooms were also perfect, the hotel is very big so you have to walk to get to your rooms but it's worth it. Ideally situated too, will definitely come back when in... More

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Westin_Grand_Berlin, Executive Office at The Westin Grand Berlin, responded to this review

Thank you so much for your review after your stay with us. To afford an excellent stay for our guests is our first aim - all the more we are pleased when we could achieve it and our guests are satisfied - or even some more. We are looking forward to your next stay with us! The Westin Grand Berlin-Team,... More

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Additional Information about The Westin Grand Berlin

Address: Friedrichstrasse 158 - 164, 10117 Berlin, Germany
Location: Germany > Berlin
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Grand Berlin 5*
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Also Known As:
The Westin Grand Berlin Hotel Berlin
Westin Hotel Berlin
Westin Berlin
Berlin Westin

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#30 Spa Hotel in Berlin #66 Romantic Hotel in Berlin #66 Business Hotel in Berlin #77 Luxury Hotel in Berlin #84 Family Hotel in Berlin
Hotel Class
Official Description (provided by the hotel)
Famous location in the historic city centre, trendy district "Berlin-Mitte", on the corner "Unter den Linden"/ "Friedrichstrasse" and very well connected to all public transportation.Sights like Brandenburger Tor, Checkpoint Charlie, Museumsinsel and Gendarmenmarkt within walking distance. 400 Elegant rooms and suites, lavish lobby with grand staircase, restaurant, bar, summer terrace, spacious hotel garden, spa with indoor pool, fitness area, business center, 10 function rooms. Have a little relaxation and stay well! ... more   less 
Number of rooms
400

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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