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All 663 Berlin hotels

The Westin Grand Berlin

5.0 of 5 Hotel   |   Friedrichstrasse 158 - 164, 10117 Berlin, Germany
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85%
Ranked #103 of 663 hotels in Berlin
Certificate of Excellence 2013
A recent review
5 of 5 stars reviewed 4 days ago
luvetotravel1 Toronto, Canada
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

I used my reward points to stay at this property. The property does show some ages but still was clean enough and comfortable for us to stay. Unlike typical hotel rooms in Europe, I found the room to be spacious. We paid 15 euros for internet per day. The connection was pretty smooth. We liked the location where it was... More

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Westin_Grand_Berlin, Executive Office at The Westin Grand Berlin, responded to this review

Dear guest, you reviewed your stay with us and we are pleased that you could enjoy your days here at The Westin Grand in Berlin and certainly in our exciting city. Thank you for your comments in generally and also in regards to the construction site which will be finished completely within this week in Friedrichstraße. The rest of the... More

Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

So far the worst westin I ever stayed. Old furniture. Uncomfortable beds. Bad concierge service. Very noisy if you stay next to the street. We had to be move to three different rooms. Checking and food was ok. It is good located. However for the price I think there are way much better places to stay

Was this review helpful? Yes 1
Westin_Grand_Berlin, Executive Office at The Westin Grand Berlin, responded to this review

Dear guest, we do appreciate any constructive review, thank you very much. Unfortunately we could not meet your expectations this time but we are pleased to inform you that renovation work are going to plan very soon. The hotel is located in the midst of the historical center of Berlin at the cross Unter den Linden/Friedrichstraße and the traffic can... More

Chicago, Illinois
Top Contributor
70 reviews 70 reviews
54 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

The Westin Grand does a great job of combining its historic past with a modern attitude and first class service. The location gives easy access to all of the main attractions in this wonderful city and the staff are attentive and ready to provide any assistance or answer any question you may have. The remnants of a piece of "The... More

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Westin_Grand_Berlin, Executive at The Westin Grand Berlin, responded to this review

Dear guest, what a review, wow! Such a great comment is no matter of course and we are really delighted that you have had such a wonderful and comfortable stay with us. Thank you for having chosen our hotel and for your comment. It is a great pleasure to see that we could meet your expectations! Yours Westin Grand Berlin,... More

London
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We had a lovely stay here, a long weekend get-away. The staff were excellent, amenities superb and rooms very comfortable. It's a very impressive hotel in the center of Berlin, within easy walking distance to many attractions. The breakfast was excellent too - a very impressive spread! I will recommend the Westin Grand, and when next in Berlin will stay... More

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Westin_Grand_Berlin, Executive Office at The Westin Grand Berlin, responded to this review

We love to make our guests happy ! Thank you for your review - we are looking forward to your next stay. The Westin Grand Berlin, Andrea W. More

Santa Cruz, California
Senior Contributor
48 reviews 48 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

The youngest picked up and moved to Berlin (two large suitcases and one cat) early last winter and it was time to visit. Her digs are small so i booked the Westin Grand and loved it. Great entryway, and a very nicely proportioned central, roofed, atrium bringing light down into the center of the this fairly large building. My room... More

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Westin_Grand_Berlin, Executive Office at The Westin Grand Berlin, responded to this review

To be a home away from home - a better compliment is almost not possible. Thank you very much for your booking and for giving Tripadvisor users and us your review. The quiet rooms are situated to the garden but some like the feeling of metropolis - we offer a room type for any taste. Hope this was not your... More

Luxembourg City, Luxembourg
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 1 week ago

Hote is really nice, staff very friendly and very good situated. 5 min from the Galarie Lafayette and the tube station.Lots of nice restaurants are at the Gendarmenmarkt which is 0.2km away. Breakfast was really nice lots of variety, the rooms are very clean. We did not go to the spa.

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Westin_Grand_Berlin, Executive Office at The Westin Grand Berlin, responded to this review

Thank you for your stay and your review. As we saw you did not use our Spa we think you should not miss it and try it during your next stay with us - we are looking forward to your visit! The Westin Grand Berlin, Andrea W. More

Leeds, England, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here on a short christmas break. We got a great deal on this hotel and were not sure what to expect but we never expected a hotel so beautiful. From the outside it is not much to look at but once your inside it is stunning. It has a beautiful reception and bar area and the central staircase... More

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Harrogate, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is unassuming from the outside but inside it has an impressive staircase and decor. The reception staff were helpful but not over attentive like other 5* hotels. The room was was comfortable and overall a good experience.

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Westin_Grand_Berlin, Executive Office at The Westin Grand Berlin, responded to this review

Thank you very much for sharing with us your impressions from your stay. It seems you enjoyed your days with us and finally this is our aim. Your impression has been evaluated with our team. Should Berlin be scheduled on your travel plans again we would love to be your home for that time. The Westin Grand Berlin, Andrea W. More

Zagreb, Croatia
Top Contributor
55 reviews 55 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a very nice hotel on an excellent location with a number of shops, bars and restaurants in close proximity. Most of the sights are within walking distance, too. The entrance hall is astonishing. Rooms are spacious enough and very clean. Doors and some pieces of furniture (e.g. armchair) are a bit shabby, but this gives the room a... More

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Westin_Grand_Berlin, Executive Office at The Westin Grand Berlin, responded to this review

It is always our greatest pleasure to see that we could convince our guests with our service, with our location and our staff. Thank you very much for your review and your stay with us at all. We hope it was not your last one .... The Westin Grand Berlin-Team, Andrea W. More

Falsterbo, Sweden
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is really nice with nice, clean rooms and very friendly staff. Pool and Spa is very nice and there´s also a gym (which I didn´t try out though) The hotel gives a very relaxing and calming feeling. Everything is very quiet. Even the elevators runs so silent you can bearly hear it! As the breakfast was VERY expensive... More

Was this review helpful? Yes 2
Westin_Grand_Berlin, Executive Office at The Westin Grand Berlin, responded to this review

Dear guest, it was a pleasure to be your home for a while and we are pleased that you enjoyed your stay. Thank you for giving us your review which we take serious and into consideration to improve our service standards. Unfortunately not all can be changed immediately, but please be assured that we are working on it. We hope... More

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Additional Information about The Westin Grand Berlin

Also Known As:
The Westin Grand Berlin Hotel Berlin
The Westin Grand Berlin Hotel
Westin Hotel Berlin
Westin Berlin
Berlin Westin
Address: Friedrichstrasse 158 - 164, 10117 Berlin, Germany
Location: Germany > Berlin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#27 Romantic Hotel in Berlin
#73 Luxury Hotel in Berlin
#75 Business Hotel in Berlin
#75 Family Hotel in Berlin
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Grand Berlin 5*
Official Description (provided by the hotel):
Famous location in the historic city centre, trendy district "Berlin-Mitte", on the corner "Unter den Linden"/ "Friedrichstrasse" and very well connected to all public transportation.Sights like Brandenburger Tor, Checkpoint Charlie, Museumsinsel and Gendarmenmarkt within walking distance400 elegant rooms and suites, lavish lobby with grand staircase, restaurant, bar, summer terrace, spacious hotel garden, spa "glow spa & beauty", fitness area, business center, 11 function roomsHave a little relaxation and stay well! ... more   less 
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