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The Westin Grand Berlin

5.0 of 5 Friedrichstrasse 158 - 164, 10117 Berlin, Germany
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The Westin Grand Berlin
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The Westin Grand Berlin
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1,512 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Went here with my mum and we were able to walk to several great location in minutes from the hotel. The service in the bar was great and the room was great. The only let down from a personal note is that the bed was a little soft. That is me being very picky.

Was this review helpful? Yes
Westin_Grand_Berlin, Executive Office at The Westin Grand Berlin, responded to this review

We thank you so much, dear guest, that you have decided for our hotel. And we are pleased that you dont have to regret this decision. What a pleasure for ous, that we could meet your expectations apart from the bed quality. That is really a pity as the most of our guests appreciate the Heavenly Beds of Westin. Should... More

Zug, Switzerland
Senior Contributor
43 reviews 43 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel was the very right pick for a family spending some holiday as tourists in Berlin. We have been upgraded to a Deluxe Room with Garden View which was really excellent and quiet. The size of the room was ok for the usual Western European City Hotels and the signature Westin Heavently Bed was just simply a dream. I... More

Was this review helpful? Yes
Westin_Grand_Berlin, Executive Office at The Westin Grand Berlin, responded to this review

What should we say? Great compliment for us, thank you so much: for had chosen our hotel and for sharing with us your thoughts. We are really pleased that you had such a lovely stay with us and that we could convince your with our service standards. Be assured we will do out utmost again for your comfort during your... More

Portland, Oregon
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

I agree with Arun's review; just an average hotel. We spent a week in Berlin on an art & architecture tour & the group had chosen the Westin. If not for that we would have moved after the first night. We paid extra for a premium room but the room & bathroom, in particular, were quite small. It did have... More

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Kathmandu, Nepal
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 of 5 stars Reviewed 5 days ago NEW

Stayed there on a weekend. A very average American chain operated impersonal hotel. It is a classic old world hotel that has seen better management. Do not expect anything and you will have a decent stay.

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Westin_Grand_Berlin, Executive Office at The Westin Grand Berlin, responded to this review

Dear guest, We say thank you for having chosen our hotel during your Berlin visit and we thank you too for your review. It is not our demand to be just average and we regret that you had such an impression. Even if it could be difficult to meet all expectations we do our utmost to fullfil the wishes of... More

Senior Contributor
33 reviews 33 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the Westin on a business trip where I had meetings and dinner in the city (Gendarmenmarkt) and Westin is located very good for that purpose. The hotel itself is not giving you any surprises. It is a nice hotel with a huge lobby, a cosy bar and very nice, clean rooms. The thick carpets secures you a... More

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Greenock, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Just returned for a 4 day break to Berlin at this hotel. This was our first visit and we were very impressed with the hotel - great location, great service, lovely breakfast and comfy rooms. Be warned, wifi is €18 PER DAY! Shocking for a 5 star hotel. This is my only grumble as I would expect free wifi to... More

Was this review helpful? Yes
Westin_Grand_Berlin, Executive Office at The Westin Grand Berlin, responded to this review

Dear guest, we are pleased to read that you enjoyed your stay and we are sad to have disappointed you in regards to the wifi cost. As we are not able to waive internet costs in generally we try to find a way for a better service and satisfaction of our guests. Thank you for being with us and for... More

Cirencester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and i booked this hotel for our first visit to Berlin and we just loved it ! It's in the most perfect location, close to both the U-Bahn and S-Bahn but because it is so central, we walked most places. The Atrium and sweeping staircase are stunning ! Our room was light and airy and the bed was... More

Was this review helpful? Yes
Westin_Grand_Berlin, Executive Office at The Westin Grand Berlin, responded to this review

Dear guest thank you for your stay with us and thank you for your review. We are sure that Tripadvisor users will be thankful for your impressions and hints. You know, whenever you need a hotel in Berlin- we would be love to be your first choice. The Westin Grand Berlin, Andrea W. More

ISTANBUL
Senior Contributor
22 reviews 22 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

I have selected Westin Grand for our Berlin visit with my wife and fully satisfied with this extraordinary hotel. Our garden view room was clean, silent, comfortable with beautiful view and luxorious bed, cushions and bathroom amenities. In-room tea and coffee are high quality. We have also used the pool and spa facilities which were wonderful relaxation after long day... More

Was this review helpful? Yes
Westin_Grand_Berlin, Executive Office at The Westin Grand Berlin, responded to this review

Dear guest - what a wonderful feeling to have met and exceeded your expectations! So nice to see you were satisfied and our work has been worthwile. Come back and we will do our utmost for another comfortable stay! The Westin Grand Berlin, Andrea W. More

Glasgow, Scotland
Contributor
16 reviews 16 reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

If you are looking to explore central Berlin then this hotel could not be in a better location. The most striking element of the hotel is the grand staircase and atrium, which provide an impression of space and quality. The rooms we had were spacious and well appointed, the only minor gripe would be that I would have expected better... More

Was this review helpful? Yes
Westin_Grand_Berlin, E at The Westin Grand Berlin, responded to this review

Dear guest, we are pleased if you are pleased and we thank you very much for your kind words. In regards to the Internet issue we take it into consideration to improve our service offer. We are looking forward to your next stay with us! The Westin Grand Berlin-Team, Andrea W. More

Hassocks, United Kingdom
Top Contributor
50 reviews 50 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here whilst at a workshop in Berlin. Accommodation was really good, fantastic comfortable beds. The interior of this hotel is spectacular, with a soaring atrium and beautiful staircase leading from the ground floor. The hotel is centrally located for tourists and there are loads of restaurants on the doorstep and in the wider area. Would recommend this for both... More

Was this review helpful? Yes
Westin_Grand_Berlin, Executive Office at The Westin Grand Berlin, responded to this review

Dear guest, we love to meet expectations of our guests. Thank you very much for your kind review. Whatever the reason may be we would be pleased if you could be with us again. We will do our best for your comfort. The Westin Grand Berlin, Andrea W. More

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Additional Information about The Westin Grand Berlin

Address: Friedrichstrasse 158 - 164, 10117 Berlin, Germany
Location: Germany > Berlin
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Grand Berlin 5*
Number of rooms: 400
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Also Known As:
The Westin Grand Berlin Hotel Berlin
Westin Hotel Berlin
Westin Berlin
Berlin Westin

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