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The Westin Grand Berlin

5.0 of 5 Friedrichstrasse 158 - 164, 10117 Berlin, Germany
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Certificate of Excellence 2014
The Westin Grand Berlin
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The Westin Grand Berlin
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1,549 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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California
Top Contributor
50 reviews 50 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

My wife and I stayed at the Westin Grand for 5 nights in early November. The hotel is really well located, within walking distance of the Brandenburg Gate, Reichstag, Potsdamer Platz and Checkpoint Charlie. The lobby and public places are attractive and our room was large, clean and well appointed. We were also happy with the service from the front... More

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Victoria, Canada
Senior Contributor
29 reviews 29 reviews
24 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I love this hotel. It has a charming front entrance, lobby, and restaurant space complete with a grand staircase to the first floor. The rooms are comfortable - my room on this recent stay had large windows with a sort of Juliet balcony overlooking the front street. The hotel is minutes' walk from the Brandenburg Gate, Unter den Linden, and... More

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Westin_Grand_Berlin, Executive Office at The Westin Grand Berlin, responded to this review

Dear guest, offering comfort and service to our guests is our first aim. And your nice review is a great Thank you for our work. We thank you for being one of our loyal guests and your comment. See you soon - whenever your travel plans bring you back to Berlin. The Westin Grand Berlin-Team, Andrea W. More

Berlin, Germany
Contributor
13 reviews 13 reviews
11 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

stayed for one night, in October 2014, for business. The hotel has an outstanding location, at Zoo Station, and as such, one has excellent access to the outstanding and well-priced Berlin public transport network. There is literally a U-Bahn station at the front door fo the hotel. One is also in the centre of former "West Berlin", and within...

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Westin_Grand_Berlin, Executive Office at The Westin Grand Berlin, responded to this review

Dear guest, we thank you for your decision to stay with us and we are pleased to learn from your review that you liked our hotel. It is situated near Bahnhof Friedrichstraße and just some stations away. We are looking forward to your next visit in Berlin and with us ... The Westin Grand Berlin-Team, Andrea W. More

Munich, Germany
Top Contributor
79 reviews 79 reviews
35 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

As an SPG Platinum member you get around the world of hotels a bit and the Westin Grand in Berlin fits right into the exquisite range of locations Starwood offers across the globe. Upon arrival I was upgraded to the SPA Suite which proved to be my personal treat of the month. A gorgeous room I can only recommend to... More

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Westin_Grand_Berlin, Executive Office at The Westin Grand Berlin, responded to this review

To read you comment is a great pleasure for us. Thank you very much for letting us know your thoughts in regards to your stay; you felt comfortable and this is for what we are working on. We are looking forward to your next stay! The Westin Grand Berlin-Team, Andrea W. More

London, United Kingdom
Senior Contributor
32 reviews 32 reviews
27 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

I've just stayed here on a Business conference on my first ever trip to Berlin. The Westin is huge and centrally located so that actually you can walk to many of the main historical sites within 20 mins. The food was good - lots of choice at breakfast at breakfast dinner. The rooms were well appointed with tea/coffee making facilities... More

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Westin_Grand_Berlin, Executive Office at The Westin Grand Berlin, responded to this review

What a phantastic comment for us ! Thank you indeed for being with us and for sharing with us your impressions. Our entire staff is doing their very best to make our guest's stay enjoyable - from chamber maid to Front Office Clerk, from technician to reservation team, from Human Resources to F&B-Team - we all are so thankful, if... More

Paris, France
Senior Reviewer
8 reviews 8 reviews
5 of 5 stars Reviewed 1 week ago

I have been staying in the Westin Grand Berlin a lot for work and would come back any time! Some rooms need to be refurbished but the customer service, breakfast buffet (lots of healthy options such as fresh fruit, fruit juices) and its location make up for it. There isn't any other hotel in Berlin that I have enjoyed staying... More

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Westin_Grand_Berlin, Executive Office at The Westin Grand Berlin, responded to this review

Simply the best - it is the title of a famous song and if our guests can adapt it for us we are proud indeed. Thank you so much for your stay and kind comment, dear guest. We also thank you for our critical note and can assure you that we already have taken corrective actions. So come back and... More

Victoria Capital Regional District, Canada
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for only one night in August. The hotel is stunning! We had a garden room and it was nice. The pool and the saunas were really great. We had planned on a spa holiday and had somehow neglected to have one. This one night at the Westin at least helped us feel like we had mini spa.... More

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Westin_Grand_Berlin, Executive Office at The Westin Grand Berlin, responded to this review

So we just say thank you for your stay with us and for your really kind comment and we hope you will return in the not too distant future. Thank you, dear guest - we are looking forward to your next visit in Berlin to be your place to stay. Yours Westin Grand Berlin-Team, Andrea W. More

chester
Senior Contributor
32 reviews 32 reviews
21 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed there for a few days on business and found the location excellent near all the designer shops. Though what did let it down was the frosty Reception and the fact could not find our booking and I know our Germany company would not make that sort of a mistake. No signposting to my room which was a long... More

Was this review helpful? Yes 1
Contributor
13 reviews 13 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Was lucky on receiving a nice upgrade to Junior Suite as a Platinum member of the group. But the room was needing renovation, furniture worn down a bit, walls also You need to switch on five Lamps manually to get a bit of light - I recommend the new wing which hasp re modern rooms. Room service was medium quality... More

Was this review helpful? Yes 1
Westin_Grand_Berlin, Executive Office at The Westin Grand Berlin, responded to this review

Dear guest, we are very sad to see that we could not meet your expectations. Since your satisfaction is our first aim we deeply regret that we could not convince you. But we are pleased to inform you that we have started with some renovation work for refreshments. May be your travel plans have scheduled Berlin again, we would be... More

Ljubljana, Slovenia
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A while ago, I have stayed in the Westin Grand Berlin for some 4 weeks on business. There is nothing that a discerning business traveller like myself can possibly hold against it. The hotel is centrally located in the Berlin's Mitte district, close to all Government establishments, and close to all Berlin's attractions. Service is impeccable, rooms are very nicely... More

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Westin_Grand_Berlin, Executive Office at The Westin Grand Berlin, responded to this review

Dear Ljubljana, during such a long time far away from home it is important to have good, safe and comfortable place to be. We are really happy to hear that we could be this for your. Thank you very much for being with us and for letting us know that felt at home here. Whenever you need a room in... More

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Additional Information about The Westin Grand Berlin

Address: Friedrichstrasse 158 - 164, 10117 Berlin, Germany
Location: Germany > Berlin
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Grand Berlin 5*
Number of rooms: 400
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Also Known As:
The Westin Grand Berlin Hotel Berlin
Westin Hotel Berlin
Westin Berlin
Berlin Westin

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