The Westin Grand Berlin (Germany) - Hotel Reviews

Address: Friedrichstrasse 158 - 164, 10117 Berlin, Germany

Region: Germany > Berlin

Amenities:

Bar/Lounge Business Center Fitness Center Kids Activities Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#27 Romantic Hotels in Berlin

#37 Business Hotels in Berlin

#50 Family Hotels in Berlin

#58 Luxury Hotels in Berlin

Price Range: $$

Hotel Class:5 star (5*)

Official Description (provided by the hotel):: Famous location in the historic city centre, trendy district "Berlin-Mitte", on the corner "Unter den Linden"/ "Friedrichstrasse" and very well connected to all public transportation.Sights like Brandenburger Tor, Checkpoint Charlie, Museumsinsel and Gendarmenmarkt within walking distance400 elegant rooms and suites, lavish lobby with grand staircase, restaurant, bar, summer terrace, spacious hotel garden, spa "glow spa & beauty", fitness area, business center, 11 function roomsHave a little relaxation and stay well! ... more less

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Also Known As:: The Westin Grand Berlin Hotel Berlin; The Westin Grand Berlin Hotel; Westin Hotel Berlin; Westin Berlin; Berlin Westin

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1,148 reviews from our community

See which rooms travelers prefer - 135 traveler tips

SFLeonce

Hamburg, Germany

Top Contributor

104 reviews

54 hotel reviews

Reviews in 51 cities

54 helpful votes

“Spiritless hotel”

Reviewed May 21, 2013 NEW

We have now stayed at the Westin Berlin a few times as it is the only SPG property available in Berlin. But, this must be one of the most boring and least-luxurious Westins ever. The main areas are dominated by dark-brown, middle-brown and beige colours which makes it always look dark everywhere. Corridors are claustrophobic and the doors to the... More

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travelkonijn

Suzhou

Senior Contributor

28 reviews

17 hotel reviews

Reviews in 22 cities

15 helpful votes

“Excellent hotel”

Reviewed May 16, 2013 NEW

We stayed at the Westin Grand during a long weekend and they were very busy, but we had a really good experience. We were aware that construction was going on next to the hotel (and all over the rest of Berlin as well) so that was not an issue. We also didn't have problems with the AC like other reviewers.... More

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Dear guest, Thank you for staying with us and thank you for sharing with all of us your impression. We as hotel are delighted you see that you have had a comfortable and enjoyable stay and we felt well. Should you need a home in Berlin again, we hope we will be your first choice. The Westin Grand Berlin, Andrea... More

JackR46

Fullerton, Ca, USA

78 reviews

51 hotel reviews

Reviews in 54 cities

65 helpful votes

“Overall, a positive stay”

Reviewed May 15, 2013 NEW

Positives - (1) Great location - within walking distance to Museum Island. (2) Upgraded to a Jr Suite due to platinum SPG status - thank you very much -- very nice, clean, spacious room (3) Very comfortable bed (4) Unlike some other reviews, It was actually pretty quiet in our room (# 704) - but it was on Sunday and... More

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Dear Guest thank you for choosing our hotel for your recent visit in Berlin and thank you for your really detailed report. We are pleased to see that you have enjoyed your stay with us. And we are deeply grateful for your comments. But of course you can park your car by yourself in one of the park houses around.... More

IRELANDSMAN

Torremolinos, Spain

74 reviews

28 hotel reviews

Reviews in 21 cities

47 helpful votes

“DULL---DREARY”

Recently had a 5 night stay in what must be one of the dullest -dreariest hotels in my life i have ever stayed in. It is so unfortunate that the hotel used so much artificial lighting when fotos were being taken for its website which gives a very different perspective to the real hotel on entering. The carpets in the... More

See 6 more reviews by IRELANDSMAN for Berlin

Dear guest, we thank you very much for giving us your detailed report about your stay with us guest comments are a valued tool for improving our service. Obviously we could not meet your expectations not a bit and we regret that you were so disappointed. However, our service should work well and we have evaluated your concerns internally for... More

durkadurkaDurka

Contributor

11 reviews

3 hotel reviews

Reviews in 3 cities

3 helpful votes

“Great location not as good as other Westins”

Reviewed May 13, 2013

Pros: 1-fantastic location Cons: 1- service although not bad does not match the price tag 2-very expensive wifi inexcusable when all 3 star hotels offer free wifi 3- rooms below standard of other Westins ( Melbourne , Tokyo) Hope you find this helpful

See 3 more reviews by durkadurkaDurka for Berlin

Dear guest, we really regret that we could not meet your expectations; your Impressions are very appreciated for monitoring our standards and for improving our service. Should you give us a second chance we would be pleased to welcome you again. The Westin Grand Berlin-Team, Andrea W. More

Mircea2012

Bucharest, Romania

23 reviews

11 hotel reviews

Reviews in 12 cities

4 helpful votes

“Perfect location and top service”

Reviewed May 9, 2013

I didn't want to rate it 5/5 because of the room. It was a decent, clean 4* room that needed a little improvement. The location was perfect, right in the middle of everything, unfortunately there are a few construction sites nearby, but it wasn't noisy. Breakfast was one of the best I have ever had - diversified food and very... More

See 2 more reviews by Mircea2012 for Berlin

Nice to see, that at the end you were satisfied with our service - this is the aim of our daily work. Thank you so much for being our guest and for your evaluation. Hopefully you will be with us another time again and in the not too distant future - we would be pleased. The Westin Grand Berlin, Andrea... More

Warwick T

Senior Reviewer

6 reviews

6 hotel reviews

Reviews in 6 cities

2 helpful votes

“Grand Hotel in Best Location”

Reviewed May 8, 2013 via mobile

Stayed for 3 nights in this hotel. Nice room, grand interior. Very strategic location from all Berlin's attractions and shopping paradise. Staff are helpful, especially the concierge guys who helped us from sorting itinerary to IT problems. Housekeeping can be improved with daily service, they don't do the bed or change towels until we asked. Breakfast at Euro 32 pp... More

Thank you for your report! We are pleased that you have had a pleasant stay; in regards to the Housekeeping service it sounds as there could have been a misunderstanding with the "Do not disturb sign" on the door. Please accept our apology for the inconveniences. Have a good time until your next stay with us - we are looking... More

rammyscot

manchester

47 reviews

12 hotel reviews

Reviews in 19 cities

18 helpful votes

“First class concierge”

Reviewed May 7, 2013

It has all been said before. arrived very late on Saturday night and looking for something to eat .Not an issue for the concierge service and it was to remain that way for the next few days . I had spoken to the head concierge and he had done his best. Got into a couple of ver good restaurants. Did... More

See 4 more reviews by rammyscot for Berlin

Dear guest, we thank you for sharing with us your impressions and for giving us your feedback. We are pleased that you enjoyed your stay here. Should you travel plans bring you back tos us: please do not miss to try our breakfast buffet or restaurants - even if it seems costly it is worth it. Yours Westin Grand Berlin-Team,... More

mhutton74

Munich, Germany

13 hotel reviews

Reviews in 14 cities

10 helpful votes

“Fantastic value for a 5 star hotel in the heart of Berlin.”

Reviewed May 3, 2013

The Grand is a magnificent hotel and we had a great weekend in the heart of Berlin staying there. The staff were fantastic and set us up in a room away from some street construction to avoid the noise. Standard rooms are big and comfortable and the beds are amazing. The location is perfect for touring the main sights or... More

Thank you for this fantastic comment - and for being our guest at all and also for your effort for sharing with us your impressions. We are pleased to read that you have had a comfortable stay with us and we hope you are intending to enjoy the advantages of our hotel again in not too distant future! Your Westin... More

larryw696

Reviews in 5 cities

“Beautiful property in a great location!”

Reviewed April 29, 2013

This hotel is one of the finest that we stayed in during our trip to Europe. Rooms are large and bedding comfortable. Staff are exceeding polite and helpful. The only "rub" is that there is a lot of construction just around the corner from the hotel - but the noise is not noticeable within the Westin.

Beautiful review for us - Thank you so much for your efforts to give us your impressions and of course for booking our hotel at first. We are pleased that you could meet and exceed your expectations and that you felt comfortable here. It would be so nice to have you here one day again! Yours Westin Grand Berlin, Andrea... More

1-10 of 1,148 reviews

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The Westin Grand Berlin Hotel

The Westin Grand Berlin

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