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Ramada Hotel Berlin-Alexanderplatz

4.0 of 5
Karl-Liebknecht-Strasse 32, 10178 Berlin, Germany
Hotel amenities
Ramada Hotel Berlin-Alexanderplatz
Ranked #161 of 660 hotels in Berlin
4.0 of 5 stars 139 Reviews
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139 reviews from our community

    Trip type
Traveler rating
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    70
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Date Rating
Hertfordshire , UK
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed May 24, 2012

I have just returned from a 2 night stay here..not by choice.I was booked into the H2Hotel to which it is connected but they overbooked and " upgraded " me to the 4 star Ramada. I dont know about you but when I stay in a 4 star hotel I expect decent customer service. The pillows are wafer thin and... More

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Kessrin Heusel, Online Reputation Manager at Ramada Hotel Berlin-Alexanderplatz, responded to this review
May 30, 2012

Dear guest, Thank you very much for giving us feedback regarding your experiences at our RAMADA Hotel Berlin-Alexanderplatz. We do regret that our service performance was not what you expected of a 4 stars hotel. Within the next team meeting we will discuss about measures to improve the topics of your comment. Further we hope you will visit us again... More

New Orleans, Louisiana
1 review
5 of 5 stars Reviewed May 22, 2012

At the airport we purchased Welcome Berlin cards setting us back $100 for 2 cards, but they came with free transportation on any public conveyance and admission to all of the hotels on Museum Island that was the purpose of the visit. The public bus from the airport was a rough ride with us straddling our luggage all the way... More

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Kessrin Heusel, Online Reputation Manager at Ramada Hotel Berlin-Alexanderplatz, responded to this review
May 24, 2012

Dear guests, Greetings to New Orleans! Thank you very much for taking time to rate our hotel. We are very pleased that you have enjoyed your stay, especially to start your day right with our RAMADA mornings buffet breakfast and that you are recommending staying with us. Special thanks from our staff at the front desk that is very happy... More

Berks, UK
Senior Contributor
26 reviews 26 reviews
Reviews in 18 cities Reviews in 18 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed May 15, 2012

Stayed here with a couple of friends for a long weekend. Choose the hotel as it appeared new & was a central location. The hotel was great -very efficient service from check in to luggage storage & the room was very nice. Not a large room but all new, clean & comfortable with a great bathroom. Didn't have breakfast here... More

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See 6 more reviews by clairew18 for Berlin
Milan, Italy
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 1, 2012

3 days spent in Berlin. Good Hotel: trendy and confortable. . Good price performance. Very close to metro station and alexander platz. Breakfast is great even if sometime quite crowded. Overall good Services and people kind and always smiling. you can rent byke directly in the hotel at good average price.

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Kessrin Heusel, Online Reputation Manager at Ramada Hotel Berlin-Alexanderplatz, responded to this review
May 4, 2012

Dear guests, It is great to know that everything was to your satisfaction and that you have enjoyed your stay at our hotel. Our staffs are happy as well that they could provide you with good and friendly service. Thank you very much for your review. Your team of the RAMADA Hotel Berlin-Alexanderplatz Kessrin Heusel – Online Reputation Manager More

carlisle
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 23, 2012

3 night stay while running in the half marathon Sunday 1 April 2012 and was picked due to location for start and finish, the hotel was perfect for that. We appreciated the early check in after travelling from the UK. Room was immaculate, clean and modern with one of the best bathrooms I've seen and very very quiet. We didn't... More

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Fribourg, Switzerland
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 23, 2012

We were really pleased by this hotel. We paid 68 Euros per night within a weekend package that included breakfast. Breakfast turned out to be a huge buffet offering a vast variety of cold as well as warm dishes. The interaction with the staff was without any exception nice and friendly. The room was reasonably spacious and really nicely outfitted.... More

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Kessrin Heusel, Online Reputation Manager at Ramada Hotel Berlin-Alexanderplatz, responded to this review
April 25, 2012

Dear guests, What an excellent review. We are very glad that you loved our hotel and that our staff could convince you with nice and friendly service. Looking forward to welcome you again as guest in our hotel Your team of the RAMADA Hotel Berlin-Alexanderplatz Kessrin Heusel – Online Reputation Manager More

Eastbourne
1 review
5 of 5 stars Reviewed April 19, 2012

We stayed two nights 16th and 17th April 2012. Very nice clean hotel, well situated offering excellent accommodation and facilities. Would have been nice if it had an indoor pool. Staff very friendly and helpful. Restaurant has very good food at reasonable prices - definitely worth dining in hotel. Rooms have english TV news programmes. Overall no complaints and highly... More

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Kessrin Heusel, Online Reputation Manager at Ramada Hotel Berlin-Alexanderplatz, responded to this review
April 24, 2012

Dear guests, Thank you very much for getting back to us as positively as you did. We are very delighted that you loved the new steak menu at our hotel restaurant. We do appreciate your compliments regarding our hotel and particularly our staff that is very happy about it. Looking forward to see you again. Your team of the RAMADA... More

Senior Contributor
27 reviews 27 reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 15, 2012

We were booked at H2 next door and bumped into Ramada and I have to say since there was not much change in location, and considering the traffic of people coming in and out of both hotels, I was happy to be here. Rooms are small but clean and I liked that since we got there early our rooms were... More

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See 2 more reviews by gonzfamilyexplorers for Berlin
Kessrin Heusel, Online Reputation Manager at Ramada Hotel Berlin-Alexanderplatz, responded to this review
April 19, 2012

Dear guests, “Happy to be here” – that`s nice! We would like to thank you for given us feedback regarding your stay at the RAMADA Hotel Berlin-Alexanderplatz. It is great that we could give you a great starting point for exploring the city. We are sorry that you have felt disturbed by the overzealous housekeeper. To put the “DND-sign” is... More

Stoke-on-Trent, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 14, 2012

Nice, clean, helpful staff, good breakfast, good central location.

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Kessrin Heusel, Online Reputation Manager at Ramada Hotel Berlin-Alexanderplatz, responded to this review
April 16, 2012

Thank you! Best regards from the team of RAMADA Hotel Berlin-Alexanderplatz Kessrin Heusel - Online Reputation Manager More

London
Senior Contributor
49 reviews 49 reviews
Reviews in 33 cities Reviews in 33 cities
128 helpful votes 128 helpful votes
2 of 5 stars Reviewed March 21, 2012

The good points: - the rooms are very clean, comfortable and well appointed. Loved the mirrors with sights of Berlin - the hotel was quiet with little noise - the breakfast was good. Lots of choice and fresh - easy trip on the bus from the airport, although the hotel's not easy to find once you get off The not... More

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Kessrin Heusel, Online Reputation Manager at Ramada Hotel Berlin-Alexanderplatz, responded to this review
March 23, 2012

Dear guest, We really do appreciate your feedback regarding the stay at our hotel. It is our pleasure that the guestroom and the breakfast met your expectations. The more we regret that the service performance did not comply with the usual standard. Your experiences we will discuss within the team. We do apologize in due form for the unprofessional conduct... More

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Additional Information about Ramada Hotel Berlin-Alexanderplatz

Karl-Liebknecht-Strasse 32, 10178 Berlin, Germany
Price Range: PLN: $

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