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A&O Berlin Hauptbahnhof

Lehrter Strasse 12-15, 10557 Berlin, Germany
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A&O Berlin Hauptbahnhof
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A&O Berlin Hauptbahnhof
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221 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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Level Contributor
8 reviews
3 of 5 stars Reviewed 2 days ago NEW

I stayed here for 2 weeks as part of a language in course I took. I was expecting a small dorm room for myself but was happy to find that they booked me a hotel room, which meant I had more privacy and bathroom facilities. Guests are mostly schoolchildren, which is why I wouldn't recommend if you want a "social"... More 

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Los Angeles, California
Level Contributor
60 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
2 of 5 stars Reviewed 1 week ago

Paid 65 Euro per night. The room is good and new, good bed, good shower, no complaints regarding the facilities. In front at the reception they have a bar with coffee and pools, free wifi and free newspaper. The breakfast is really good. Anyhow, this is a mix between a hostel and a hotel. During my stay there were a... More 

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Travelers are raving about these Berlin hotels

Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

There were hundreds of rooms so obviously my comment is only a portion of what the hostel can be like. I booked short notice so this may be why the price was quite high but I feel like the hostel wasn't work paying €30 a night in an 8 bed dorm. I was on the 2nd floor, room was clean... More 

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Level Contributor
7 reviews
4 hotel reviews
2 of 5 stars Reviewed 4 weeks ago

My partner and I stayed for two nights in a private hostel room for a bit of privacy and relaxation - not so. Customer service at the front desk was cursory. The room was very basic, towels provided but not much else. The room was incredibly noisy, you could hear everything happening in the hallway and busses/delivery trucks/luggage bags on... More 

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AO_Support, Leiter Gästebetreuung at A&O Berlin Hauptbahnhof, responded to this review

Dear Victoria thank you very much for your feedback! We are very sorry that you were not satisfied with your stay at the A&O Belin Hauptbahnhof. Of course we will inform the local manager about your experience, he will check what can be done about the noise problem in your room. We hope you appreciate our efforts and to welcome... More 

Belo Horizonte, MG
Level Contributor
92 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed June 17, 2015

I stayed at this hostel with my family and friends and we were all very happy with our choice. They offer a very nice breakfast, rooms were spotless clean and the atmosphere was very nice. Location is great as its name already says (main train station). I would most certainly recommend this place for those on a budget or looking... More 

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Bad Homburg, Germany
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 26, 2015

The good thing is: You can book a real hotel room here - which you should do - cause bedrooms with 8 oder 9 beds are cheaper, but you would not want to sleep in one room with total strangers. So book a regular double bedroom and enjoy the price. They do not switch towels every day - you would... More 

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Bangalore
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed April 14, 2015

In general, we had a good experience staying the Hotel. Stayed with family (2 Adults & 2 Kids). Room provided to us was nice and large. Breakfast Buffet spread was good. Located in nice & calm locality. Walking distance from Berlin Train Station.

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1 review
1 of 5 stars Reviewed April 10, 2015 via mobile

We were in a room with 9, we went out for dinner when we came back we found our door open. We checked our stuff and found laptops tablets and camaras missing. The hotel said very rude and without any care that it was our fault. When the security checked our electronic door it became clear it was the lock... More 

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AO_Support, Leiter Gästebetreuung at A&O Berlin Hauptbahnhof, responded to this review

Dear Jasper, thank you for your review! I am shocked to hear what happened to you and your friends while you stayed in the A&O Berlin Hauptbahnhof and I am really sorry for the incident. I am sure the door is repaired already but if you still remember the room number please send it to feedback@aohostels.com to double check. Thank... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed April 9, 2015

Okay, so yes the price is cheap and you get what you paid for but is a good night sleep really too much to ask for? We were given a room with 8 beds. Some looked slep in and some didn't so we chose a bed each and made it look 'taken'. After a night spent at the Hard rock... More 

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AO_Support, Leiter Gästebetreuung at A&O Berlin Hauptbahnhof, responded to this review

Dear guest, thank you very much for your feedback! We are very sorry that you had so much trouble during your stay at the A&O Berlin Hauptbahnhof. It is regrettable that the overbooking caused such a displeasing situation for you and the other people in your room. Of course I will forward your experience to the local manager, he will... More 

Paris, France
1 review
4 of 5 stars Reviewed April 9, 2015

Overall I had I good experience there. The customer service was really helpful; when I accidentally booked a room online for the wrong city they changed it for me. When I got there a staff member helped me find my room. The Hotel is only a short walk from the Hbf. The room was really clean and the breakfast was... More 

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AO_Support, Leiter Gästebetreuung at A&O Berlin Hauptbahnhof, responded to this review

Dear Sam, we'd like to thank you for your kind review! We are glad to read that you liked our hotel near Berlin Hauptbahnhof- Of course your comments will be forwarded to the local manager and his team. It would be nice to welcome you again at A&O in the future. All the best Your A&O Support Team More 

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Staying in Moabit

Neighborhood Profile
Moabit
You may not realize Moabit is one of the city’s most central neighborhoods when you arrive at Hauptbahnhof (central station). Surrounded by waterways, Moabit is a quiet island protected from the hustle and bustle of Berlin. The crowds that do gather prefer spending their evenings in cozy restaurants over the party venues offered by other districts. With its beautiful parks, old housing and romantic industrial areas, life has traditionally been relaxed and a bit slower here. But the tone may soon be changing. Reasonable housing costs and proximity to city center are attracting more young Berliners and international visitors. This interest is encouraging new bars, cafés and nightclubs, making Moabit a candidate for most up-and-coming neighborhood in the city.
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