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All 664 Berlin hotels

Grand City Hotel Berlin East

4.0 of 5 Hotel   |   Landsberger Allee 203, 13055 Berlin, Germany (Lichtenberg)
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Ranked #398 of 664 hotels in Berlin
A recent review
4 of 5 stars reviewed 6 days ago
Tastrs London, United Kingdom
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397 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
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English first
London, United Kingdom
Contributor
13 reviews 13 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

For the amount paid, the room was excellent. It was large, clean and with a bathroom. Well decorated and comfortable. A warning would be that it is a relatively long way from the centre, definitely not walking as it is a long boring stretch along a main road. Once you work out the trams however, it is only around 20... More

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HIBCE, Guest Relations Manager at Grand City Hotel Berlin East, responded to this review

Dear Traveler, Thank you very much for taking the time to leave a Feedback about your stay. Great, that you liked the value for money and that you felt comfortable in your room. Close to the reception there is one small business center with 2 computers and printer, which our guest can use free of charge. Sure, the hotel is... More

Kos, Greece
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Located just 20 minutes out of the hustle & bustle of Berlins city center, this hotel offers very good value for money rooms & a great breakfast!! Staff were very helpfull & overall we were very pleased! Only downfall was the lack of tv channels, if you werent fluent in German there was nothing to watch!

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HIBCE, Guest Relations Manager at Grand City Hotel Berlin East, responded to this review

Dear Alikh, Thank you very much for your review. We are happy to read, that you liked our value for money and enjoyed your stay. Thank you for the compliment about the great breakfast buffet and our rooms. Also that you was pleased about our service. We hope that we can welcome you again on your next stay in Berlin.... More

2 reviews
2 of 5 stars Reviewed 1 week ago

We travelled to Berlin in July this year and got into the city quite early. When we reached the hotel, while we did not expect to be checked in at that time, it was surprising that the reception staff were completely unwilling to even consider the possibility of checking us in a minute before 3pm even though we asked for... More

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HIBCE, Guest Relations Manager at Grand City Hotel Berlin East, responded to this review

Dear Priya, Thank you very much for your review. Your Feedback is very important for us to improve our service. First of all we want to apologize the situation with our colleagues at the reception. The check in time is normally at 3 pm. When we have rooms free and also clean, then for sure we offer the check in... More

Larisa, Greece
Contributor
13 reviews 13 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

great hotel, has three buildings(at least 3 i saw) great value for money. is 10 minutes by tram from Alexanderplatz. the hotel is surrounded by trams that can take you anywhere. has free city map and a lot of brochures for free. auto selling machines at the ground floor.

Was this review helpful? Yes 1
HIBCE, Guest Relations Manager at Grand City Hotel Berlin East, responded to this review

Dear Larisa, thank you for being our guest and for your positive review. You are right, the hole building have 3 towers. At the reception you can by the tickets for the public transportation and free maps to explore the city. In 5 minutes walking distance you reach the tram station and in about 20 minutes you are at the... More

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Clean & Spacious rooms. Friendly Staff. Amazing breakfast. Lockers available at the reception. Local transport tickets, passes etc are also available at the reception. It takes around 20 mins from Alexander platz. Good conndctivity. There is also a supermarket nearby. Only one letdown is the restaurant. Very rude staff. Food was also not great. We had a very unpleasant experience... More

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HIBCE, Guest Relations Manager at Grand City Hotel Berlin East, responded to this review

Dear Traveler, Thank you for your review. We are happy to read, that you liked your room and that you remember our friendly colleagues. The compliment for the fantastic breakfast we will forward to the kitchen. You are right, in the moment we have the safety boxes at the reception. For all our guest free of charge. Also there you... More

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel was in a decent enough location, I got quite a good deal so it was well worth the money I paid for it. The place was clean and staff were friendly. would recommend it for a quick stay for those who are not looking for anything too fancy.

Was this review helpful? Yes 1
HIBCE, Guest Relations Manager at Grand City Hotel Berlin East, responded to this review

Dear Nancyljames, Thank you very much for your positive review. We are happy to read, that you got a great deal and that you liked the value for money. It is good to know that you enjoyed your stay. We hope that we can welcome you again on your next trip to Berlin. Best greetings your Grand City Hotel Berlin... More

Scotland, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

This hotel is actually a holiday inn supposedly 4star. No safety deposit boxes in rooms. Our room and 2others broken into on same evening ,laptops,cameras,kindles,phones stolen. Commenting General manager"oh yes, it happens all the time. What do you want me to do?" Police comment "oh yes, this hotel is famous for it" suggest all travellers should give this hotel a... More

Was this review helpful? Yes 2
HIBCE, Guest Relations Manager at Grand City Hotel Berlin East, responded to this review

Dear Megan, Thank you very much for your review. We want to apologize what happen to you on your stay in our hotel. In this big Hotel building are 2 different hotels. Both are sharing one reception. In the moment we don´t have in our rooms the safety deposit boxes in the rooms, but they are at the reception. Free... More

wales
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed July 28, 2014

This hotel is part of the holiday inn chain and is quite a bit out of the way.It takes around 20 mins by tram to get near the sights.This wasn't a problem for us as we enjoy a walk and wanted to see a bit of the East side anyway.However, we were disappointed that there weren't ANY restaurants nearby, apart... More

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HIBCE, Guest Relations Manager at Grand City Hotel Berlin East, responded to this review

Dear Traveler, Thank you very much for taking the time to leave the review about your stay in our hotel. You are right, the hotel is not directly in the center from Berlin. But in this 20 minutes you can take the first impressions with you. You can see a lot of interesting things. Close by are no restaurants, but... More

Los Angeles
1 review
1 of 5 stars Reviewed July 25, 2014 via mobile

I am booked for 8 nights at this hotel. It's my first night and it's already the worst night of my life. Although I booked ahead of time through Orbitz, and am now unable to refund any of my money, I am still considering getting a hotel elsewhere. To begin, this hotel is not ideal if you're interested in exploring... More

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HIBCE, Guest Relations Manager at Grand City Hotel Berlin East, responded to this review

Dear Kikifromla, Thank you very much for your review. The Grand City Hotel Berlin City East is not directly in the city center. You are also right, that around the area are no important or interesting things to explore. But with the public transportation you can get to the city center in about 20 minutes. We want to apologize, that... More

Belfast, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 25, 2014

Stayed in this hotel whilst travelling through Europe. Staff were rude and didn't show any signs of enthusiasm, room was stinking with what looked like blood on the walls and a stench that hit you every time you entered the room. From reading reviews on here before staying I thought it would be ok but the bed was so dusty... More

Was this review helpful? Yes
HIBCE, Guest Relations Manager at Grand City Hotel Berlin East, responded to this review

Dear Traveler, Thank you very much for your review. We are sorry, that you don't felt comfortable. Your Feedback is very important for us. We want to apologize, that our colleagues at the reception seems to be rude and without any enthusiasm. Please inform the next time our colleagues at the reception, when you are not happy with your room.... More

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Additional Information about Grand City Hotel Berlin East

Address: Landsberger Allee 203, 13055 Berlin, Germany
Location: Germany > Berlin > Lichtenberg
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand City Hotel Berlin East 4*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Wheelchair access
Hotel Style
#53 Spa Hotel in Berlin #161 Luxury Hotel in Berlin
Hotel Class
Official Description (provided by the hotel)
Experience the cultural and sporting capital with a unique lifestyle at this 3-star Berlin hotel. Whether as a tourist or business traveller, the city has something to offer everyone. The Grand City Hotel Berlin East is centrally located close to Alexanderplatz. For leisure travellers, there are sports courses and sporting and event venues situated nearby, such as the Sportforum, the Velodrome events venue and the Max-Schmeling-Halle. Meals and drinks are served up at the "Landsberger 203" restaurant and the “New Orleans Bar” with Mediterranean and Berlin-style cuisine. A well-equipped gym is available to hotel guests at no additional charge. ... more   less 
Number of rooms
161

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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