We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 665 Berlin hotels

Grand City Hotel Berlin East

4.0 of 5 Hotel   |   Landsberger Allee 203, 13055 Berlin, Germany (Lichtenberg)
Hotel amenities
Save Saved
You added Grand City Hotel Berlin East to your Saves list
Grand City Hotel Berlin East
Best prices for -
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
55%
Ranked #407 of 665 hotels in Berlin
A recent review
3 of 5 stars reviewed 3 days ago
cl03 wales
  • Overview
  • Reviews (375)
  • Photos (311)
  • Amenities
  • Q&A
  • Room tips (39)
  • Location
  • More
Write a Review

375 people have reviewed this hotel

Traveler rating
    41
    142
    125
    41
    26
See reviews for
41
183
21
24
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
wales
Contributor
17 reviews 17 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

This hotel is part of the holiday inn chain and is quite a bit out of the way.It takes around 20 mins by tram to get near the sights.This wasn't a problem for us as we enjoy a walk and wanted to see a bit of the East side anyway.However, we were disappointed that there weren't ANY restaurants nearby, apart... More

Was this review helpful? Yes
Los Angeles
1 review
1 of 5 stars Reviewed 6 days ago NEW via mobile

I am booked for 8 nights at this hotel. It's my first night and it's already the worst night of my life. Although I booked ahead of time through Orbitz, and am now unable to refund any of my money, I am still considering getting a hotel elsewhere. To begin, this hotel is not ideal if you're interested in exploring... More

Was this review helpful? Yes
Belfast, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

Stayed in this hotel whilst travelling through Europe. Staff were rude and didn't show any signs of enthusiasm, room was stinking with what looked like blood on the walls and a stench that hit you every time you entered the room. From reading reviews on here before staying I thought it would be ok but the bed was so dusty... More

Was this review helpful? Yes
HIBCE, Guest Relations Manager at Grand City Hotel Berlin East, responded to this review

Dear Traveler, Thank you very much for your review. We are sorry, that you don't felt comfortable. Your Feedback is very important for us. We want to apologize, that our colleagues at the reception seems to be rude and without any enthusiasm. Please inform the next time our colleagues at the reception, when you are not happy with your room.... More

Vancouver, Canada
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

room was ok. was clean . TV was out of date. Pillows were like a piece of paper. Serivce downstairs was good. everyone spoke english. and are good to give you advice. breakfast was great. Its good for the price. but a little far from the city. train station is about 10-15 min walk Hotel is Grand City but connected... More

Was this review helpful? Yes 1
HIBCE, Guest Relations Manager at Grand City Hotel Berlin East, responded to this review

Dear Nishal sharma, Thank you very much for being our guest. Your Feedback is very important for us. It is great, that you liked the cleanness from your room. In some rooms we have still the older TV's. But we are working on it and we will chance them day by day. Please inform us the next time directly, that... More

Newcastle, UK
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel was good value for money, which is why we booked it. If you're intending just to use it as a base to explore the city, then it's ideal - good transport links which get you to Alexanderplatz in about 20 mins. If you want something a bit nicer, shell out and stay somewhere more central - this hotel... More

Was this review helpful? Yes 1
HIBCE, Guest Relations Manager at Grand City Hotel Berlin East, responded to this review

Dear Nicola, thank you very much for your review. Great that you liked our value for money. It is always good to safe money. How you already wrote, is the hotel not directly in the city center. But with the tram you need only 20 minutes to the Alexanderplatz. The maps and tickets for the public transportation you can get... More

Crawley, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

When arriving at thw hotel we were positively surprised as it was directly next to the M-train which goes directl to the Alexanderplatz and Heumarkt. Although the hotel room seemed a bit outdated and the matresses weren't the best, it was clean and sufficiently big. The hotel staff was very friendly and after reading the warnings about theft we stored... More

Was this review helpful? Yes
HIBCE, Guest Relations Manager at Grand City Hotel Berlin East, responded to this review

Dear Neyjah, Thank you very much for your positive review. We are happy to read, that you liked the hotel and enjoyed your stay. In Berlin you can reach almost everything with the public transportation. The tickets you can by easily at our reception. The Alexanderplatz you reach in about 20 minutes. Sorry, that the quality from your mattress was... More

Almaty, Kazakhstan
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 18, 2014

Our room was robbed. The laptop, hard discs and other things were stolen. The police told us that such thefts happen in the hotel very often. Strangely the administration does not care about this. We recommended the manager to write warnings for other guests, he promised and did not make it. As well he did not offer any amends. Besides... More

Was this review helpful? Yes 2
HIBCE, Guest Relations Manager at Grand City Hotel Berlin East, responded to this review

Dear Nata1287, Thank you very much for your review at TripAdvisor. We want to apologize for all the bad thinks what happen to you. We are so sorry, that you got such a bad experience in our hotel. Thefts happen all over the world. Important is always to put the valuables articles always in the safe. The safe are at... More

Mumbai (Bombay), India
Contributor
13 reviews 13 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 18, 2014

Firstly, the Grand City Hotel does not exist. In the sense, it is merged with another bigger hotel behind it. so when we got there after a long trek from the airport, it was disappointing to find doors locked and no proper sign. However, on going to the reception of the bigger hotel (I forget the name), we learnt that... More

Was this review helpful? Yes 1
HIBCE, Guest Relations Manager at Grand City Hotel Berlin East, responded to this review

Dear Santanu, Thank you very much for your review at TripAdvisor. We are sorry, that you don’t find directly our reception. We can understand you very well, after a long trip with a plane and the transfer from the airport to the hotel. The Hotel complexes have 2 different hotels. One hotel is the Grand City Hotel Berlin East and... More

Ljubljana
1 review
1 of 5 stars Reviewed June 13, 2014

It was awfull. Stuff is terible no one cant speak english and if you have problem they dont care. I paid for room with air condition and wifi and they didnt gave me that. Also at noon there was no water in hotel and parking is free but they charge you extra 10eur/day. I leave hot 1day earlier even a... More

Was this review helpful? Yes
HIBCE, Guest Relations Manager at Grand City Hotel Berlin East, responded to this review

Dear Sanela P., Thank you first of all for taking the time to leave a Feedback at TripAdvisor. Feedback like yours allows us to correct defects and improve our customer satisfaction. We want to apologize, about the misunderstandings about your reservation. The tour operators have different contracts, so some guests have the parking free, others not. And this is with... More

Coniston, United Kingdom
1 review
3 of 5 stars Reviewed June 6, 2014

We stayed for 3 nights, room only, the hotel is perfect for sight seeing in Berlin being 20 minutes from Alexanderplatz, we purchased day travel tickets from reception each day at 6.70 euros and the nearest station is only a 5 minute walk from the hotel. The room was basic, clean and served a purpose of being a base to... More

Was this review helpful? Yes
HIBCE, Guest Relations Manager at Grand City Hotel Berlin East, responded to this review

Dear LauraJane111, Thank you very much for your review about your stay in our hotel. We are happy to read, that you explore a lot of interesting places from the city. The best way to explore Berlin is with the public transportation. In about 20 minutes you reach with the tram the Alexanderplatz. The tram station is 5 minutes walking... More

Owners: What's your side of the story?
If you own or manage Grand City Hotel Berlin East, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Grand City Hotel Berlin East? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand City Hotel Berlin East

Address: Landsberger Allee 203, 13055 Berlin, Germany
Location: Germany > Berlin > Lichtenberg
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand City Hotel Berlin East 4*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Orbitz, Tingo, TripOnline SA, EasyToBook, Hotels.com, Priceline, Agoda, Cheap Tickets, BookingOdigeoWL and Venere so you can book your Grand City Hotel Berlin East reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

311 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (85)
Viewed
Bathroom (15)
Viewed
Room/suite (20)
Viewed
View from room (11)
Viewed
Hotel & grounds (8)
Viewed
Other (31)

Expert photos: Taken by TripAdvisor travel experts

Viewed
All expert photos (198)
Viewed
Amenities (6)
Viewed
Restaurants and Bars (8)
Viewed
Standard Room (43)
Viewed
Suites (68)
Viewed
Superior Room (35)
Viewed
The Hotel (38)

Management photos: Courtesy of the property manager

Viewed
All management photos (29)
Viewed
Room/suite (15)
Viewed
View from room (1)
Viewed
Bathroom (2)
Viewed
Hotel & grounds (4)
Viewed
Dining (2)
Viewed
Other (5)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Wheelchair access
Hotel Style
#50 Spa Hotel in Berlin #163 Luxury Hotel in Berlin
Hotel Class
Official Description (provided by the hotel)
Experience the cultural and sporting capital with a unique lifestyle at this 3-star Berlin hotel. Whether as a tourist or business traveller, the city has something to offer everyone. The Grand City Hotel Berlin East is centrally located close to Alexanderplatz. For leisure travellers, there are sports courses and sporting and event venues situated nearby, such as the Sportforum, the Velodrome events venue and the Max-Schmeling-Halle. Meals and drinks are served up at the "Landsberger 203" restaurant and the “New Orleans Bar” with Mediterranean and Berlin-style cuisine. A well-equipped gym is available to hotel guests at no additional charge. ... more   less 
Number of rooms
161

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer

    ;