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Grand City Hotel Berlin East

4.0 of 5 Landsberger Allee 203, 13055 Berlin, Germany
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Grand City Hotel Berlin East
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Grand City Hotel Berlin East
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416 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Hong Kong, China
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Simple and clean rooms. Friendly and helpful staff. Location is around 20 mins from the city center which is okay as you can easily get there via tram, unless the tram schedule gets messed up due to strike issues then you might be in a little trouble). Just beware of the door, not sure if its the same for every... More

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Maringa, PR
2 reviews
3 of 5 stars Reviewed 6 days ago NEW

Comfortable rooms, just a little dark and a bit old, but good nonetheless. The surrondings are kinda weird and not very close to the city centrum, but it's still really easy to get to the hotel via Tram (jut hop on the M6 line and you're really close to it!). The staff, however, wasn't helpful at all and even rude... More

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HIBCE, Guest Relations Manager at Grand City Hotel Berlin East, responded to this review

Dear Bella, Thank you very much for being our guest and for taking the time to leave a Feedback. Great, that you liked your room. We are working in the moment to make some changes in the rooms, so maybe we can surprise you when you come to visit us again. You are right, that the hotel is not in... More

Ankara, Turkey
Contributor
14 reviews 14 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had to make a reservation in this hotel in our short planning time and it was beyond my expectation compared with price (32 Euro per room). The room was clean and comfortable. We didnt have breakfast there but the open buffet seemed quite satisfying. Reception personnel was kind and helpful. There is a tram very close to the hotel... More

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HIBCE, Guest Relations Manager at Grand City Hotel Berlin East, responded to this review

Dear Traveler, Thank you very much for your review. Great, that you got a very good price for your stay. We are happy to read, that you liked the hotel and felt comfortable with us. Also, that you was satisfied with our service, it¨s good to know. From our hotel you can reach the city center in about 20 minutes.... More

Wetter, Germany
Senior Contributor
47 reviews 47 reviews
13 hotel reviews
23 helpful votes 23 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Whoever said that this hotel can publicize having a 4-star rating is just WRONG - IN ALL LEVELS. Location: near a straßebahn but it will take you around 40-60mins to go to Berlin's tourists spots/center. There is nothing else around the hotel. Rooms are humungous but poorly lighted, designed terribly, dirty, with furnitures from 1980s or so!! HORRIBLE! Our room... More

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HIBCE, Guest Relations Manager at Grand City Hotel Berlin East, responded to this review

Dear Traveler, Thank you very much for your review. We are sorry to read, that you was not to 100% satisfied about your stay. Because of that is your Feedback very important for us. From our hotel you need 20minutes until you reach the Alexanderplatz. You have to walk about 5 minutes until you reach the tram station. And the... More

London, United Kingdom
Contributor
15 reviews 15 reviews
10 hotel reviews
113 helpful votes 113 helpful votes
2 of 5 stars Reviewed September 15, 2014

We booked a two day city break and found a few negatives that disappointed us. First, it certainly is not in any way convenient to Alexander Platz. It's nearly a half hour tram ride in the former East Berlin. One thing I didn't realise - only the eastern part has trams, the west has buses. Secondly, there is nothing nearby... More

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HIBCE, Guest Relations Manager at Grand City Hotel Berlin East, responded to this review

Dear Tinkersteam, Thank you for being our guest and for taking the time to leave a review. When you want to go to the city center, then you need about 20 minutes with the tram. You are right. In the east part from Berlin we have trams, S Bahn, busses and underground stations. The public transportation is the best way... More

Essex
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 5, 2014

Just come back from Berlin and this hotel. I read some bad reviews about this hotel but it was absolutely fine. Room and food great, staff helpful. It is a bit away from the centre, hence the price. Would stay again. Travelling from the airport get the train from the airport to Frankfurter Alle (or something like that) then the... More

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HIBCE, Guest Relations Manager at Grand City Hotel Berlin East, responded to this review

Dear Greengirl27, Thank you very much for being our guest. Your review is important for us to improve our customer satisfaction. It is great, that you liked your stay and had good experience. The hotel is not in the city center but you can reach the Alexanderplatz fast in 20 minutes. It will be nice to welcome you again on... More

Oslo
2 reviews
4 of 5 stars Reviewed September 1, 2014

Cheap hotel, 20 min fra Alexanderplass with tram, although I gave a message saying We arrive between 10-11 in the morning, We had to wait until 14.00. The WiFi costs according to nummer of hotel guests. It starts with 5 euro per person. We were 2 persons and paid 10 euros. Besides the signal was weak

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HIBCE, Guest Relations Manager at Grand City Hotel Berlin East, responded to this review

Dear OsloChristos1, Thank you for being our guest. The check in Time is at 15:00h. When the rooms are clean and available, then for sure the guest can get earlier the room. We are sorry, that you have to wait until 14:00h.But it is still 1 hour before the check in time ! We have one room for the luggage.... More

London, United Kingdom
Contributor
14 reviews 14 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed August 27, 2014

For the amount paid, the room was excellent. It was large, clean and with a bathroom. Well decorated and comfortable. A warning would be that it is a relatively long way from the centre, definitely not walking as it is a long boring stretch along a main road. Once you work out the trams however, it is only around 20... More

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HIBCE, Guest Relations Manager at Grand City Hotel Berlin East, responded to this review

Dear Traveler, Thank you very much for taking the time to leave a Feedback about your stay. Great, that you liked the value for money and that you felt comfortable in your room. Close to the reception there is one small business center with 2 computers and printer, which our guest can use free of charge. Sure, the hotel is... More

Kos, Greece
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 25, 2014 via mobile

Located just 20 minutes out of the hustle & bustle of Berlins city center, this hotel offers very good value for money rooms & a great breakfast!! Staff were very helpfull & overall we were very pleased! Only downfall was the lack of tv channels, if you werent fluent in German there was nothing to watch!

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HIBCE, Guest Relations Manager at Grand City Hotel Berlin East, responded to this review

Dear Alikh, Thank you very much for your review. We are happy to read, that you liked our value for money and enjoyed your stay. Thank you for the compliment about the great breakfast buffet and our rooms. Also that you was pleased about our service. We hope that we can welcome you again on your next stay in Berlin.... More

2 reviews
2 of 5 stars Reviewed August 20, 2014

We travelled to Berlin in July this year and got into the city quite early. When we reached the hotel, while we did not expect to be checked in at that time, it was surprising that the reception staff were completely unwilling to even consider the possibility of checking us in a minute before 3pm even though we asked for... More

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HIBCE, Guest Relations Manager at Grand City Hotel Berlin East, responded to this review

Dear Priya, Thank you very much for your review. Your Feedback is very important for us to improve our service. First of all we want to apologize the situation with our colleagues at the reception. The check in time is normally at 3 pm. When we have rooms free and also clean, then for sure we offer the check in... More

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Additional Information about Grand City Hotel Berlin East

Address: Landsberger Allee 203, 13055 Berlin, Germany
Location: Germany > Berlin > Lichtenberg
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand City Hotel Berlin East 4*
Number of rooms: 161
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