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Grand City Hotel Berlin East

4.0 of 5 Landsberger Allee 203, 13055 Berlin, Germany
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Grand City Hotel Berlin East
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Grand City Hotel Berlin East
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465 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Scotland
Top Contributor
175 reviews 175 reviews
28 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed 1 week ago

Good price and relatively easy to get to from Schonefeld Airport (easyjet). Good bar food and good service. Most of reception staff friendly especially women - men more surely. I did not get bath as promised but was moved next day. Got locked in toilet as door handle came off. Banged and shouted to no avail. Then realised luckily that... More 

Was this review helpful? Yes
HIBCE, Guest Relations Manager at Grand City Hotel Berlin East, responded to this review

Dear Tchumb, Thank you for your Feedback. Great,tat you liked the value for money and the connection from the airport to the hotel about the public transportation. We want to apologize for the small problem about the door handle. Luckily you got your mobile phone with you. It is not so good to read, that your friends was not happy... More 

Scotland, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

we just arrived home from this hotel... the rooms was clean, but the bed was aweful i didnt sleep at all and only one pillow.(as i have a few pillows at home ). but that didnt spoil my break to Berlin,, the staff in the bar was lovely the little lady with long hair shes lovely and speaks good eniglish...shes... More 

Was this review helpful? Yes
HIBCE, Guest Relations Manager at Grand City Hotel Berlin East, responded to this review

Dear Traveler,Thank you very much for your review about your stay. We are happy to read, that you found your room clean and that you liked the service. When you need more pillows, please let us know. Our Housekeeping Team will bring them to your room, that you had a great sleep. We hope, that you enjoyed your stay and... More 

Alfreton, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have seen several reviews of this hotel, both good and bad, and weren't sure what to expect. For a 'budget' Hotel this one was very good value indeed. Room was clean, well presented and modern, especially the bathroom. It is a few minutes walk away from the 'Metro', with links direct into the City Centre, so transport was no... More 

Was this review helpful? Yes 1
HIBCE, Guest Relations Manager at Grand City Hotel Berlin East, responded to this review

Dear Chris, Thank you for being our guest and for choosing our hotel for your stay in Berlin. We are happy to read, that you liked the value for money and the cleanness. When you want to explore the city center, you can take the public transportation. With the tram M5 or M6 you are in 20 minutes at the... More 

Milazzo, Sicilia, Italy
Contributor
13 reviews 13 reviews
13 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Good hotel sited in berlin east 2/3 bus stop far alexander platz. I was there with my family in 2013. Satisfating breakfast, great room for dimension. To improve cleaness and tourist information. Easy internal parking.

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HIBCE, Guest Relations Manager at Grand City Hotel Berlin East, responded to this review

Dear Stefano, Thank you very much for your review. We are happy to read, that you liked the hotel and enjoyed your stay. With the tram you reach the Alexanderpltz in 20 minutes. Great, that you liked our value for money. It will be nice to welcome you and your family again. Best greetings your Tanja Nast from the Grand... More 

Beirut, Lebanon
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

During our vacation we chose randomly a hotel and luckily it was grand city east berlin i loved the room, very clean, comfortable bathroom and a safe and lets not forget the staff who are very friendly and helpful. Once we had breakfast at the hotel it was delicious however small portions. And its true its not in the center... More 

Was this review helpful? Yes
HIBCE, Guest Relations Manager at Grand City Hotel Berlin East, responded to this review

Dear Rheamansour, Thank you very much for choosing our hotel for your stay in Berlin. It is great, that you liked the hotel and your room. We offer our guest in the rooms a safe free of charge. We are happy to read, that you specially remember our friendly and helpful colleagues. We offer our guest in our breakfast buffet... More 

Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stay here for five nights during December 2014 Once you find the reception which is inside the holiday inn you find all the staff friendly unfortunately having already previously read pillows and pathetic feather pillows stuffing running thin and needed to be folded over at least twice to provide and comfort this said reception will arrange for more pillows to... More 

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HIBCE, Guest Relations Manager at Grand City Hotel Berlin East, responded to this review

Dear Cariad100, Thank you very much for being our guest and for taking the time to leave one review about your stay in our hotel. We are happy, that you found the reception and that you got the right pillows. We try always to give good service to make all our guest happy about their stay in our hotel. Great,... More 

2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Start with check in. I understand that I am in Germany and don't speak German. I respect that that could be frustrating having to speak a foreign tongue in your home country. However the woman at the check in spoke English quite fluently so there was no language barrier.my partner and I were about 4 hours before schedule as they... More 

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2 reviews
5 of 5 stars Reviewed 3 weeks ago

We would recommend this hotel because we had a great experience , first the hotel is wonderfull, so clean and beautiful , the rooms are big and comfortable, the staff is amazing that's what I did like the most they are so helpful and so kind , they gave us right directions and useful tips and one of them recommended... More 

Was this review helpful? Yes
HIBCE, Guest Relations Manager at Grand City Hotel Berlin East, responded to this review

Dear Rabih, Thank you very much for being our guest and for taking the time to leave one review about your stay. We are very happy to read, that you really enjoyed your stay and felt comfortable. One of the best compliment is, that you was so satisfied about our service and we are happy, that we can help you... More 

Manchester
Contributor
11 reviews 11 reviews
7 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed December 21, 2014

Once again I visited Berlin and opted to stay at Grand City Hotel Berlin East. The hotel is situated in the Hohenschonhausen/Lichtenberg area of Berlin at Landsberger Allee and is beside the Tram stop Weisseneseer Weg/Landsberger Allee in the Heart of the iconic DDR built High rise blocks. The room I had (1152) was very spacious and almost immaculate; the... More 

Was this review helpful? Yes 1
HIBCE, Guest Relations Manager at Grand City Hotel Berlin East, responded to this review

Dear Brain, Thank you very much for being our guest again and for taking the time to leave one detailed review. How you already knows, is the hotel not directly in the city center, but with the tram you reach the Alexanderplatz in less than 20 minutes. From some rooms you really have a great view. From some you can... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed December 19, 2014 via mobile

We have just returned from this hotel and I have to say it was really good value for money, clean, friendly, and although it's not walking distance from the main city... Do your homework as the trams run regularly and don't take long to get you there (M5 and M6 lines run into town and are about a 5 minute... More 

Was this review helpful? Yes 1
HIBCE, Guest Relations Manager at Grand City Hotel Berlin East, responded to this review

Dear Traveler, Thank you very much for your interesting feedback. We are happy, that you liked the value for money and that you felt comfortable in our hotel. You are right, that hotel is not in the city center, but with the tram you are fast at the Alexanderplatz. We are happy to read, that you noticed that something was... More 

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Additional Information about Grand City Hotel Berlin East

Address: Landsberger Allee 203, 13055 Berlin, Germany
Location: Germany > Berlin > Lichtenberg
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand City Hotel Berlin East 4*
Number of rooms: 161
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Hotel Style:
#4 Best Value Hotel in Berlin
#52 Spa Hotel in Berlin
#161 Luxury Hotel in Berlin

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