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Grand City Hotel Berlin East

Landsberger Allee 203, 13055 Berlin, Germany
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Grand City Hotel Berlin East
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Grand City Hotel Berlin East
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615 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Manchester
Contributor
14 reviews 14 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We love this chain of hotels and this hotel matched all the others. The room is huge for the price with an excellent view of East Berlin from the 14th floor. We didn't get one of the newly decorated rooms but that didn't matter to us. The bathroom was well equipped and our daughter's cot was ready for when we... More 

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Seafield, Scotland, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Lovely hotel, very clean with very friendly staff. Out of the city but with easy access to the trams it makes it a good base to stay for a short break. Tram number M5 and M6 are five minutes walk from the hotel and take about 20 minutes to reach Alexanderplatz where there is a large number of shops and... More 

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Worcester
1 review
1 of 5 stars Reviewed 1 week ago

I travelled with a group and was annoyed that despite paying the same amount for a room, the differences were quite something. I stayed in a very basic room with pillows made of air and a broken temp control whereas another couple on our party had a kitchenette and a basket of fruit on arrival. I was then asked to... More 

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Prague, Czech Republic
1 review
3 of 5 stars Reviewed 2 weeks ago

Not so good looking hotel, the reception was a little bit confused, but the location is pretty good with a direct tram station to alexanderplatz and warschauer brucke and the breakfest was awesome. The cleanliness of the hotel could be definitely better, i.e. room and the common areas as well.

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Leeuwarden
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The start was not super. It is not clear that the hotel is the Holiday Inn. One of the evening crew members was not interested so we had to search for our room and ask other visitors how it worked. There was no wifi however that was in the deal. The morning crew was very kind and helpfull, good breakfast.... More 

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HIBCE, Guest Relations Manager at Grand City Hotel Berlin East, responded to this review

Dear B.J. De Jong, Thank you for being our guest and for taking the time to leave one review about your stay. In the hotel complex you can find two different hotels. The Holiday Inn Berlin City East hotel and the Grand City Hotel Berlin City East. Both hotels are sharing one reception and have also different entrances. We are... More 

Wroclaw, Poland
Contributor
17 reviews 17 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Nice and clean, helpful and kind staff, comfortable bed. Not so far from the tram station. Good location to discover the eastern part of Berlin, which has a lot to offer. Good for few days stay in Berlin

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HIBCE, Guest Relations Manager at Grand City Hotel Berlin East, responded to this review

Dear Makkiego, Thank you for your review. We are happy to read, that you liked the hotel and enjoyed your stay. With the tram you reach different places in less than 30 minutes. We hope, that you have seen a lot of interesting places and it will be nice to welcome you soon again. Greetings your Tanja Nast from the... More 

merseyside
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We had an enormous room, WiFi was free, everything we requested was sorted quickly, reception has spare adaptors to lend out, plenty of plugs, nice sitting room and another little office type room off the bedroom. A roof terrace and little balcony. Reception staff; persevere and you will find them helpful. Trams, you do need to change trams to get... More 

Was this review helpful? Yes 1
HIBCE, Guest Relations Manager at Grand City Hotel Berlin East, responded to this review

Dear Traveler, Thank you for your review about your stay. Great, that you liked your room and was satisfied with the service. From our hotel you need with the tram about 20 minutes to the Alexanderplatz. We hope, that you have seen a lot from the city and it will be nice to welcome you soon again. Greetings your Tanja... More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 4 weeks ago

The Grand City Hotel Berlin East is a great hotel to stay. It is very clean, located next to the M13 tram stop or the M5/M6, which takes u directly to the bigger S-Bahnhofs in the center of Berlin. The only disadvantage was the Wifi-fee and the high room temperature. The hotel would get 5 stars if Wifi was free... More 

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HIBCE, Guest Relations Manager at Grand City Hotel Berlin East, responded to this review

Dear Leon, Thank you for your review about your stay. Great, that you liked your room and was satisfied with the service. In the moment we are renovating our rooms and we are planing in the future also to chance the television. In some rooms is the WIFI included or you can rent the service for 5 Euros for 24hours.... More 

Milan, Italy
Senior Contributor
37 reviews 37 reviews
32 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Grand City Hotel is easy to be reached with public transportations (from Schoenefeld apt take S9 to Frankfurter Allee station, than you can easily find the Tram Line M13 that in few mins brings you to the hotel); is not in the very city center (it's in Berlin East) but the main spots are also easy to reach by tram... More 

Was this review helpful? Yes 1
HIBCE, Guest Relations Manager at Grand City Hotel Berlin East, responded to this review

Dear lupin83, Thank you for your review about your stay. Great, that you liked the value for money and your room. We are happy, that you also was satisfied with our service and our breakfast buffet. From our hotel you need with the tram about 20 minutes to the Alexanderplatz or Frankfurter Allee. We hope, that you have seen a... More 

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