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Grand City Hotel Berlin East

4.0 of 5 Landsberger Allee 203, 13055 Berlin, Germany
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Grand City Hotel Berlin East
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Grand City Hotel Berlin East
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488 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Scotland
Senior Contributor
43 reviews 43 reviews
40 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars NEW

Just had 3 nights here on a city break. It's a bit out of the centre but was easy to get to from Schoenefelde airport by train and tram per websites instructions, and access to city centre was easy via number 6 tram from behind hotel. Hotel is apparently Holiday Inn owned and in three blocks, you register at the... More 

Was this review helpful? Yes 1
Holmfirth, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

We had a 3 night trip to Berlin booked through Citrus Travel via Travelzoo. The hotel is clean and comfortable and very good value for money. The staff were very helpful in terms of travel around the city and we were able to buy a 3 day travel pass at reception. I asked for extra pillows and they arrived within... More 

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Nottingham, United Kingdom
Senior Reviewer
7 reviews 7 reviews
2 of 5 stars Reviewed 1 week ago

Rooms advertised as doubles were actually twin rooms. They don't even have double bedding, so no idea why they advertise doubles. Offered a free drink as compensation and to push the beds together, not a great Valentines. The location is not very central, it's not terrible, but still a 15min team journey from Alexander Platz - definitely not walkable. The... More 

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Blackwood, Gwent
Top Contributor
137 reviews 137 reviews
15 hotel reviews
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is very clean but without any comfort whatsoever. The rooms are large, and beds clean,. the pillows , however , are pillow cases without the pillow and the duvets are very thin. My mattress had springs coming through to attack my feet. I rand housekeeping twice to request extra pillows (the hotel boast a pillow menu) and eventually... More 

Was this review helpful? Yes 1
Kaarina, Finland
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Very, very basic hotel in eastern Berlin. Only positive thing about this hotel was ok connections to the city. Wifi was very expensive, rooms were outdated and the beds were too soft to sleep. We stayed here for four night and I was totally jammed when we left. Breakfast was also very basic. The personnel were not very friendly, and... More 

Was this review helpful? Yes 3
Barnsley, United Kingdom
Top Contributor
60 reviews 60 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel was clean, the staff were very helpful and spoke fluent English. The breakfast was excellent. The only downside that it was a little too far out from the city centre but of course isn't the fault of the hotel! Would without a doubt stay here again.

Was this review helpful? Yes 1
HIBCE, Guest Relations Manager at Grand City Hotel Berlin East, responded to this review

Dear KellyVillaLFC, great, that you liked the hotel and felt comfortable. We will forward the compliment about the breakfast buffet to our colleagues. The hotel is not in the city center, but with the tram you are fast at different places. We hope, that we can welcome you soon again. Best greetings your Tanja Nast from the Grand City Hotel... More 

Leicester, United Kingdom
Reviewer
4 reviews 4 reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The room was really clean and well looked after, but they don't have double beds in the hotel which is a shame as when we booked we paid for single double bed, not two singles and was explained in reception that sometimes when you buy online agencies advertise as double to promote the room. Therefore we had to put our... More 

Was this review helpful? Yes 3
Madrid, España
Contributor
12 reviews 12 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I stayed at the hotel for three nights as I went to a business conference. The price/value relationship is good, but I was very disappointed about customer service. I left my 300 Euros headphones at the room when I checked out. The next day my secretary called the hotel and they confirmed they had found the headphones. We asked them... More 

Was this review helpful? Yes 2
HIBCE, Guest Relations Manager at Grand City Hotel Berlin East, responded to this review

Dear AndersKjong, Thank you for your review. We hope your business conference was successful. Nice, that you liked the value for money, but we are sorry to read, that you was disappointed from our customer service. How you are already got the feedback, that our colleagues found your headphone, it is strange, that you don't revise it until now. Normally... More 

Scotland
Top Contributor
175 reviews 175 reviews
28 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed January 18, 2015

Good price and relatively easy to get to from Schonefeld Airport (easyjet). Good bar food and good service. Most of reception staff friendly especially women - men more surely. I did not get bath as promised but was moved next day. Got locked in toilet as door handle came off. Banged and shouted to no avail. Then realised luckily that... More 

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HIBCE, Guest Relations Manager at Grand City Hotel Berlin East, responded to this review

Dear Tchumb, Thank you for your Feedback. Great,tat you liked the value for money and the connection from the airport to the hotel about the public transportation. We want to apologize for the small problem about the door handle. Luckily you got your mobile phone with you. It is not so good to read, that your friends was not happy... More 

Scotland, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 16, 2015

we just arrived home from this hotel... the rooms was clean, but the bed was aweful i didnt sleep at all and only one pillow.(as i have a few pillows at home ). but that didnt spoil my break to Berlin,, the staff in the bar was lovely the little lady with long hair shes lovely and speaks good eniglish...shes... More 

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HIBCE, Guest Relations Manager at Grand City Hotel Berlin East, responded to this review

Dear Traveler,Thank you very much for your review about your stay. We are happy to read, that you found your room clean and that you liked the service. When you need more pillows, please let us know. Our Housekeeping Team will bring them to your room, that you had a great sleep. We hope, that you enjoyed your stay and... More 

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Additional Information about Grand City Hotel Berlin East

Address: Landsberger Allee 203, 13055 Berlin, Germany
Location: Germany > Berlin > Lichtenberg
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand City Hotel Berlin East 4*
Number of rooms: 161
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Hotel Style:
#12 Best Value Hotel in Berlin
#53 Spa Hotel in Berlin
#160 Luxury Hotel in Berlin

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