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Leonardo Royal Hotel Berlin Alexanderplatz

4.5 of 5 Otto-Braun-Strasse 90, 10249 Berlin, Germany
Best prices for: 1 room 1 guest
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Certificate of Excellence 2014
Leonardo Royal Hotel Berlin Alexanderplatz
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Leonardo Royal Hotel Berlin Alexanderplatz
Leonardo Royal Hotel Berlin Alexanderplatz
Leonardo Royal Hotel Berlin Alexanderplatz
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778 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Manchester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

Overall just a lovely hotel. Really good location, only 10 minute walk and you're in Alexaderplatz Christmas market (which is amazing!). Staff were friendly and even called the airport as I was worried by partner got lost when getting off the plan;, although he didn't call security as I was hoping (and in hindsight a ridiculous idea), he did say... More 

Was this review helpful? Yes 3
Glasgow, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We got an excellent price for this hotel through lastminute.com. It is very well situated for walking to many of the main sights of the city. There were three Christmas Markets within a ten minute walk and another three within a twenty minute walk but at only ten minutes from Alexanderplatz train station, underground, bus and tour bus stops, it... More 

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Beijing, China
Top Contributor
60 reviews 60 reviews
21 hotel reviews
44 helpful votes 44 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

STAFF: Unfortunately the short blonde girl on reception has such a cold bad attitude that it will be the only lasting memory of this hotel. It is a mid tier hotel and reasonable value but be warned if you want an extra bed for a child you first have to upgrade for €30 then pay the extra bed rate of... More 

Was this review helpful? Yes 2
Daniela D, Manager at Leonardo Royal Hotel Berlin Alexanderplatz, responded to this review

Dear guest, Thank you very much for your feedback regarding your stay at our hotel. We apologize for the behavior of our staff member at the front office. Please be assured that we have spoken to the staff member as well as the rest of the team to ensure that this does not happen again. We have different room categories,... More 

Portsmouth, United Kingdom
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I found this hotel very comfortable for a two night stay .I thought it was value for money being we went a week before Christmas The rooms were very comfortable, clean, with tea making facilities(extra tea and coffee if needed and fresh milk if asked for ) ,T.V and WIFI (I did have to go down to reception for them... More 

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Anglards De Salers
Top Contributor
212 reviews 212 reviews
30 hotel reviews
97 helpful votes 97 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is the second time we've stayed at Leonardo Royal Hotel and we shall continue to book here on our future annual trips to Berlin. The service at reception is very efficient and friendly. The rooms are spacious, always well cleaned, well decorated and furnished and the beds are very comfortable. If you want anything for the room like extra... More 

Was this review helpful? Yes 2
Worthing, United Kingdom
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed in this hotel for 3 nights to visit the Christmas market. I would say the price of our stay was fairly average compared to other hotels in the area. For tram and bus, it is very convenient. There was nothing particularly "on the doorstep" but Alexanderplatz is only 15-20 minutes walk. The breakfast was very varied, hot options,... More 

Was this review helpful? Yes 1
Sydney, Australia
Contributor
15 reviews 15 reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is very nice, with good-sized, light-filled rooms, and the buffet breakfast is good too. Well-situated in terms of buses and trams to get to Alexanderplatz to the train station or into the city centre. Lots happening at Alexanderplatz, and easy to get there, but hotel is in a nice quiet area. Laundromat and supermarket close by, in walking... More 

Was this review helpful? Yes 1
Herzlia, Israel
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed December 24, 2014

I was staying in the hotel and really like it from the very first moment (or should i say - the very first mail). I was correspond with the hotel about the trasportaion from the airport to the hotel and they were very kind and pleasnt. The service was very kind and informative, the hotel concierge was helping me to... More 

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New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 23, 2014

Poor Customer Service! poor management I wonder how much they had to pay in order to get 4 or 4,5 stars for their hotel! The customer service in a hostel is better than in this hotel! disappointed.!!!!!

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Daniela D, Manager at Leonardo Royal Hotel Berlin Alexanderplatz, responded to this review

Dear guest, Thank you very much for your comments. We apologize for not exceeding your expectations and we regret deeply that you were not satisfied with our service. In order for us to improve, we would like to ask you to give us more details regarding the points you were not happy with. As soon as we have this information... More 

Ramat Gan, Israel
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed December 18, 2014

Leonardo Royal Hotel is located in a perfect place concerning available transportation for s tourist. It's so close to Alexanderplatz that you can pop to and from the hotel as much as you want. The tram and underground including the train that arrives from the airport is basically there. The hotel is clean with relatively spacious rooms. The stuff was... More 

Was this review helpful? Yes 3
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Additional Information about Leonardo Royal Hotel Berlin Alexanderplatz

Address: Otto-Braun-Strasse 90, 10249 Berlin, Germany
Location: Germany > Berlin
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Leonardo Royal Hotel Berlin Alexanderplatz 4.5*
Number of rooms: 346
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Hotel Style:
#35 Spa Hotel in Berlin
#57 Best Value Hotel in Berlin
#79 Romantic Hotel in Berlin
#92 Luxury Hotel in Berlin
#99 Business Hotel in Berlin
#119 Family Hotel in Berlin

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Staying in Friedrichshain

Neighborhood Profile
Friedrichshain
When you arrive at Warschauer Strasse in the heart of the district, you have found one of Berlin’s party hotspots. At night in Friedrichshain, the energy is palpable and the streets of this old worker's quarter are full of street musicians. On one hand, you may find a bar with international crowds, electronic music, long lines and panoramic views - on the other, an outside venue by old train yards featuring decrepit buildings and live alternative music. No matter your taste, the best way to end a night out in Friedrichshain is sitting by the Spree River at the East side gallery, the longest and best preserved piece of the Berlin Wall, watching the sun rise over the beautiful Oberbaum Bridge.