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Axel Hotel Berlin

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Lietzenburger Str 13-15, 10789 Berlin, Germany
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Axel Hotel Berlin
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1,167 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (171)
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Bournemouth, United Kingdom
Level Contributor
114 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Returning guest booked via Expedia as a VIP Elite booking you'd expect the best - How wrong I was. This is now a tarnish hotel not worth the money, and I will not be staying again. This hotel needs to Pay attention, refit the room, improve the staff, change the restaurant - it's going down the plug hole fast. I... More 

Was this review helpful? Yes 1
AxelhotelBerlin, Director General at Axel Hotel Berlin, responded to this review

Dear Graham, I really appreciate your feedback and the time you spent on it. In Axel Hotel Berlín, we always try to improve our services so that our customers can enjoy the hotel and its facilities. First of all I want to apologize for an atypical situation that has lived in our hotel, I must say that we have already... More 

Tel Aviv, Israel
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

i really enjoyed my 10 nights stay at the axel hotel. the room was good, very clean ,the staff at the front desk was great and i had a great experience there. special thumbs up for the guy from the breakfast (i think his name is nizan),he was super professional and nice,great guy. also the sweet british waitress was super... More 

Was this review helpful? Yes
AxelhotelBerlin, Gerente at Axel Hotel Berlin, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juan Carlos Utrilla General Manager Axel Hotel Berlín More 

Punta Cana, Dominican Republic
Level Contributor
44 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 1 week ago

We have arrived to the hotel where the receptionist Jonas treated us very well. To get to the rooms you have to walk practically in a dark black hall ( all floors are Like that) with white lights showing the rooms. We got a junior suite. The room was ok, the bathroom and toilette extremelly were so dark that we... More 

Was this review helpful? Yes 1
AxelhotelBerlin, Gerente at Axel Hotel Berlin, responded to this review

Dear Guest, We have taken note of your comments and hope to remedy soon, in order to improve our quality and service. We really appreciate your time and your opinion. I hope to see you soon in Axel Hotel Berlín or at one of our Axel Hotels around the world. Yours Sincerely, Juan Carlos Utrilla General Manager Axel Hotel Berlín More 

Berlin
Level Contributor
34 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago

I choose the hotel because of the location and the good reviews of the hotel. I have stayed at the hotel before and liked it , just it wasn't really clean so I wanted to give it another try. We stayed during a big gay event at this location. The price was quite high (could have saved about 50 Euros... More 

Was this review helpful? Yes 1
AxelhotelBerlin, Gerente at Axel Hotel Berlin, responded to this review

Dear Guest, First of all, thanks for your comment, and for share it. I am quite surprised by all your comments, but I will take them seriously, because the confort of our customers is our primary goal. Note that any issues that arise during your stay, it is preferable comment upon reception to try to fix it. We always try... More 

Mexico City, Mexico
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Firstly, the reception staff was nice and helpful. Secondly, the room was superb, clean, well designed, with all the services operating properly. Thirdly, the restaturante Mary´s Hamburgers was exteremely delicious and affordable. Fourthly, there are many handsome guests and you can enjoy a wonderful jacuzzi in the top of the building, amazing. The sensation of the fresh air on the... More 

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AxelhotelBerlin, Gerente at Axel Hotel Berlin, responded to this review

Dear Guest, We appreciate your feedback and your time in giving us the opportunity to improve our services. We greatly appreciate the confidence you have placed in us as your landmark hotel in Berlín. We hope you visit us again soon. Yours sincerely, Juan Carlos Utrilla General Manager Axel Hotel Berlín More 

Orlando, Florida
Level Contributor
7 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

I celebrated a milestone birthday is Berlin this month, and we chose the Axel as our hotel. The Axel is great for gay travel. This location does not have as many social activities (happy hour, pool, etc.) as some of the other Axels, but the location is terrific. Carlos at the front desk was the absolute best. He checked us... More 

Was this review helpful? Yes
AxelhotelBerlin, Gerente at Axel Hotel Berlin, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juan Carlos Utrilla General Manager Axel Hotel Berlín More 

Bengaluru (Bangalore), India
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

locations . Staff , interiors are all a big plus in the gym x although should work on getting secured elevators and also work a lot on the gym and give it more space . All of the clubs are just a walk away . The train station and bus station too . The shopping district Kurfürstendamm is just a... More 

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AxelhotelBerlin, Gerente at Axel Hotel Berlin, responded to this review

Dear Guest, First of all I would like to thank you for staying with us during your last visit in Berlín. Also thank you for your opinion and for sharing it with all travelers. Your opinion it´s very helpful for us and we really appreciate you take your time and give us your point of view about us. We hope... More 

Stockholm, Sweden
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I was staying with Axel for the first time and was happily surprised. The room was small, but nice and located next to the SPA with it's facilities. The staff was really friendly and helpful. Location is perfect in Schöneberg close to all gay bars and coffee places, and just 5 minutes walk from KaDeWe. I could recommend this hotel!... More 

Was this review helpful? Yes
AxelhotelBerlin, Gerente at Axel Hotel Berlin, responded to this review

Dear Guest, We have taken note of your comments and hope to remedy soon, in order to improve our quality and service. We really appreciate your time and your opinion. I hope to see you soon in Axel Hotel Berlín or at one of our Axel Hotels around the world. Yours Sincerely, Juan Carlos Utrilla General Manager Axel Hotel Berlín More 

New South Wales, Australia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My mate & I were greeted by a apathetic latino clerk who maintained his apathy throughout the stay. The other desk clerk Jonas, was great. Happy to help & didn't look like it was always a effort. The room was small even though we were apparently upgraded to a suite. There is no room for your clothes if there is... More 

Was this review helpful? Yes
AxelhotelBerlin, Gerente at Axel Hotel Berlin, responded to this review

Dear Mark, First of all I would like to thank you for staying with us during your last visit in Berlín. Also thank you for your opinion and for sharing it with all travelers. Your opinion it´s very helpful for us and we really appreciate you take your time and give us your point of view about us. We hope... More 

Gothenburg, Sweden
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The hotel standard is ok, but nothing special. The interior feels a bit dated and worn down. The spa area is ok but very small. Being close to KaDeWe may be good if you are looking for department store shopping, but apart from that the Schöneberg area is quite dull and boring. Next time I prefer to stay in Friedrichshain... More 

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Staying in Schoneberg

Neighborhood Profile
Schoneberg
In 1963, Schöneberg was the center of the political west, inspiring John F. Kennedy to choose this area to famously announce, "Ich bin ein Berliner." Times may have changed, but modern-day Schöneberg still pays tribute to its historical legacies. Once the richest city outside of Berlin proper, the area's affluent past is still visible in ornate housing facades dating back to the Gründerzeit of the 19th century, while residents in fur coats walking their dogs or shopping in high-end KaDeWe continue the tradition with a modern flair. Schöneberg was also once the center of the decadent and burlesque nightlife of the 1920s. It was here that Marlene Dietrich partied with Christopher Isherwood and the first gay bar in Germany was founded. Today, the gay community still revolves around Nollendorfplatz. The overground Ubahn station is even illuminated in rainbow colors, paying tribute to Schöneberg's progressive past.
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