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All 663 Berlin hotels

Wyndham Garden Berlin Mitte

4.0 of 5 Hotel   |   Osloer Strasse 116a, 13359 Berlin, Germany (Formerly Best Western Grand City Hotel Berlin Mitte) (Mitte)
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Ranked #281 of 663 hotels in Berlin
A recent review
4 of 5 stars Reviewed March 12, 2014
Emmapownall Preston, United Kingdom
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315 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Istanbul
2 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We have stayed 5 nights in this hotel on March 2014. Our room was big enough as it was suite room but I do not recommend this hotel because of the location, (not in walking distance to mitte centre) the low quality of service;all of the receptionist were not friendly and helpful (except one girl) no room service; the first... More

Was this review helpful? Yes 1
Frank N, Front Office Manager at Wyndham Garden Berlin Mitte, responded to this review

Dear Guest, i appreciate you taking the time to rate your recent stay with us. On behalf of our entire staff here at the Wyndham Garden Berlin Mitte I apologize for the concerns you have about your experience at our hotel. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your... More

Preston, United Kingdom
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 12, 2014

Great hotel just outside the centre really, but great transport links, (get an ABC ticket that you can use all day for subway, tram & train) it's about 10mins walk from the subway stop & train. Wifi was offered but was intermittent which was really frustrating a down point for us, for me it didn't work in the room then... More

Was this review helpful? Yes
Frank N, Front Office Manager at Wyndham Garden Berlin Mitte, responded to this review

Dear Guests, thank you very much for your comments on this page, we are glad you spend an enjoyable time in Berlin and that our team was able to provide the great service we aim for. We have taken the critics received about the Wi-Fi connection and about our housekeeping staff into consideration. We are looking forward to welcoming you... More

Seattle
Top Contributor
161 reviews 161 reviews
27 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed February 23, 2014

I stayed here for 4 nights while visiting my Granddaughter in Berlin.My room was quiet and very comfortable.The bathroom was huge.Everything was very clean.Plenty of sockets for electricals and free wifi .I didn't eat here so I can't comment on the dinning room.Reception staff were always welcoming and helpful. The location is generally residential but within walking distance of the... More

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Frank N, Front Office Manager at Wyndham Garden Berlin Mitte, responded to this review

Dear Guests, thank you very much for your comments. I'am glad you spend an enjoyable time in Berlin and that our team was able to provide the great service we aim for Were looking forward welcoming you back soon. Best regards Frank Neumann Front Office Manager More

Palma de Mallorca, Spain
Contributor
20 reviews 20 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 29, 2014

Stayed here for two nights in January. It was a pleasant stay, the hotel itself having a certain charm about it (although slightly eerie with the high ceilings and dark, narrow corridors). Rooms are clean. Beds are a tad small and so are the quilts. Breakfast was expensive but enjoyable. Staff are friendly enough but they seem quite junior and... More

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Frank N, Front Office Manager at Wyndham Garden Berlin Mitte, responded to this review

Dear Guest, thank you very much for your comments we are glad you spend an enjoyable time in Berlin, whilst understanding we could not fully meet all your expectations. We have taken all points into consideration and are aware of the difficulties with the Wi-fi connection We are looking forward welcoming you back soon. Best regards Frank Neumann Front Office... More

Manchester, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 9, 2014

I stayed here at the beginning of January 2014 with my partner. I could not fault the hotel it self the rooms were very clean and the breakfast was very accommodating. The bar is a nice area and enjoyed a few cocktails here. The only negative I have about the hotel is only down to personal preference, the pillows were... More

Was this review helpful? Yes 1
Frank N, Front Office Manager at Wyndham Garden Berlin Mitte, responded to this review

Dear Guests, thank you very much for taking the time, commenting on your stay and are very happy that we were able to meet your expectations and that our team was able to provide the great service we aim for. For your next visit at our hotel please request a Pillow without feathers or ask at the reception to change... More

Glasgow
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed November 5, 2013

My wife and I spent 4. Days in berlin we wanted a cheap clean central location for our hotel and that was exactly what we got.this hotel has great professional staff a fantastic clean spacious room and the location is superb with tram stops right outside and another one a 3 minute walk up the road.fantastic value I can't complain.

Was this review helpful? Yes 3
Frank N, Leiter Front Office at Wyndham Garden Berlin Mitte, responded to this review

Dear Guest, thank you that have decided to stay with us and taking the time for a feedback. We are very happy that you enjoyed the stay in our hotel and that the fantastic clean spacious room and the great professional staff has remained in your good remembrance. We would be very happy to welcome you again soon as our... More

Glasgow, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 14, 2013 via mobile

Stayed here two nights had a really lovely and spacious room, much bigger than we expected and very clean and quite with a large king size bed which was super comfy. Staff were lovely and very helpful and the breakfast was great with a good selection to choose from with hot food such as bacon and eggs and more continental... More

Was this review helpful? Yes 2
gchbm, Front Office Manager at Wyndham Garden Berlin Mitte, responded to this review

Dear Guests, thank for for staying with us and take the time for a feedback. We are sorry that you had problems with the WiFi connection in your room. This I have forwarded to the relevant department. I'm really very sorry that it came to these problems. However, I can guarantee you that we take your criticism very seriously. I'm... More

Kenilworth
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed October 8, 2013

Hotel not up to 4-star standards, only shower no bath, no tea/coffee facility in room, so-called lounge is a few chairs in crowded reception/bar area, no gym/pool, restaurant single choice dinner menu didn't change in four days but good breakfast. Poor bar service. Rooms spacious and clean but Wi-Fi was certainly not in all rooms as claimed, TV system needs... More

Was this review helpful? Yes
gchbm, Front Office Manager at Wyndham Garden Berlin Mitte, responded to this review

Dear Guest, on behalf of our entire team, I would like to apologize for not meeting your expectations. Your satisfaction is important to us and we will be use the feedback you gave us to implement improvements and thus to ensure we offer best possible service to our guests in the future. We sincerely regret the incident with your wife... More

Aarhus, Denmark
Senior Contributor
45 reviews 45 reviews
23 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 12, 2013

Warm welcome at the reception at the last 2 stays within a periode of 8 days, great room with a lot of space - big bathroom and all very clean. A bit exspensive mini bar, but ok prices for that kind of level. Very good beds. Breakfast exelent. Very good servers, kind and discret and are there when you need... More

Was this review helpful? Yes 1
gchbm, Front Office Manager at Wyndham Garden Berlin Mitte, responded to this review

Dear guests, Thank you for choosing the Best Western Grand City Hotel Berlin Mitte and taking the time for a review. I am glad that you enjoyed the stay in our hotel and that the warm welcome, good beds, nice breakfast and always smiling staff have remained in good memory. I would be very pleased to welcome you again. BEST... More

Contributor
15 reviews 15 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 8, 2013 via mobile

I stayed at the Grand City Hotel for 2 nights in September and had a very pleasant stay! 1. The room was clean and spacious and had good usual amenities you would expect. Our room rate didn't include breakfast but just around the corner (left) from the hotel are cafes and supermarket (lidl - very cheap) and approximately 5 minutes... More

Was this review helpful? Yes
gchbm, Front Office Manager at Wyndham Garden Berlin Mitte, responded to this review

Dear guests, Thank you for choosing the BEST WESTERN Grand City Hotel Berlin Mitte and taking the time for a review. I am glad that you enjoyed the stay in our hotel and that the nice clean large room has remained in good memory. I would be very pleased to welcome you again in our hotel. BEST regards Frank Neumann... More

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Additional Information about Wyndham Garden Berlin Mitte

Also Known As:
Best Western Berlin
Berlin Best Western
Address: Osloer Strasse 116a, 13359 Berlin, Germany (Formerly Best Western Grand City Hotel Berlin Mitte)
Phone Number:
Location: Germany > Berlin > Mitte
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#34 Best Value Hotel in Berlin
#134 Luxury Hotel in Berlin
#178 Family Hotel in Berlin
Price Range (Based on Average Rates): $
Hotel Class:4 star — Wyndham Garden Berlin Mitte 4*
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Amenities

Bar / Lounge Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style
#34 Best Value Hotel in Berlin #134 Luxury Hotel in Berlin #178 Family Hotel in Berlin
Hotel Class
Number of rooms
200

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