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BEST WESTERN PREMIER Hotel Rebstock

Certificate of Excellence
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Neubaustrasse 7, 97070 Wurzburg, Bavaria, Germany
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BEST WESTERN PREMIER Hotel Rebstock
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134 reviews from our community

Traveler rating
    76
    37
    12
    7
    2
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13
42
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50
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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Senior Contributor
46 reviews 46 reviews
30 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed January 22, 2015

Good hotel in a great location. The hotel staff was so kind and gives many personal touches and great attention to the small details, the room shoes with the guest name :). Breakfast buffet was great quality, and the room was full of all required facilities with very nice pillow range!

Was this review helpful? Yes 3
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 18, 2014 via mobile

we began our romantic road tour at würzburg - hosted by the best western hotel there. We couldn't imagine a more perfect hotel to begin our journey. The stuff at the hotel was warm and attentive, rooms are renovated beautifully ,clean and comfort. And the breakfast - wow, this was one of the best we had and we are experience... More 

Was this review helpful? Yes 1
cunckell, Manager at BEST WESTERN PREMIER Hotel Rebstock, responded to this review

Wow..... Dear Guest, Thank you for filling out the survey regarding your recent stay at our hotel. Your thoughts are very important to us and we highly value your feedback. Only if we know what our guests like or don´t like, we can always improve our services. It´s the highest aim of all our staff to make you feel the... More 

1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 21, 2014

Due to reviews here, and since the hotel where I usually stay in Würzburg was full, I booked a room for one night in the Best Western Würzburg. When I arrived at the desk, the receptionist was still reading something on a monitor, not even giving me a look. I was waiting until some colleague of her from the back-office... More 

Was this review helpful? Yes 2
cunckell, Manager at BEST WESTERN PREMIER Hotel Rebstock, responded to this review

Dear Guest, Thank you so much for your feedback on your stay at our hotel. This helps us realize our weaknesses and improve our service! I'm so sorry you had to meet with so many misfortunes, this is truly terrible! And of course, it is not at all our standard! My employee admitted she was actually so concentrated, that she... More 

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 24, 2014

Great hotel in a great location. The hotel staff went the extra mile throughout, with many personal touches and great attention to detail. Breakfast buffet was great quality, and the room was full of all required facilities with very nice pillow range! Internet only downside - not quite 100%. But if you want to stay in Wurzburg (recommendation in itself),... More 

Was this review helpful? Yes 1
cunckell, Manager at BEST WESTERN PREMIER Hotel Rebstock, responded to this review

Dear Guest, Thank you for filling out the survey regarding your recent stay at our hotel. Your thoughts are very important to us and we highly value your feedback. Only if we know what our guests like or don´t like, we can always improve our services. It´s the highest aim of all our staff to make you feel the most... More 

London, England, United Kingdom
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 22, 2014

We were so well looked after and wanted for nothing. Cannot recommend the hotel high enough in terms of service. Everything were thought of and there were lots of little extras to make the trip special. V clean and good location. Good selection of food at breakfast.Only negative is that the wifi was not fantastic - you had to log... More 

Was this review helpful? Yes 1
cunckell, Manager at BEST WESTERN PREMIER Hotel Rebstock, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We're very sorry,... More 

United States
Top Contributor
136 reviews 136 reviews
78 hotel reviews
193 helpful votes 193 helpful votes
5 of 5 stars Reviewed August 20, 2014

I loved my stay at this hotel which is newly built behind a 1700s Roccoco facade. The entire structure was destroyed in WWII but then rebuilt in 1970. Rooms are very nice, fully modernized recently with many amenities including iron and ironing board, coffee maker, full mini bar with very fair prices (2 Euro for a bottle of local beer... More 

Was this review helpful? Yes 1
cunckell, Manager at BEST WESTERN PREMIER Hotel Rebstock, responded to this review

Dear Guest, Thank you for filling out the survey regarding your recent stay at our hotel. Your thoughts are very important to us and we highly value your feedback. Only if we know what our guests like or don´t like, we can always improve our services. It´s the highest aim of all our staff to make you feel the most... More 

Tehran, Iran
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 13, 2014 via mobile

This was my second stay in the hotel, the former time was about feb 2014. My overall impression from my first stay was totally best but not this time. It seemed they use a cooked dinner for 3 nights and every night they warm up and put it for clients, very bad! The most important characteristic of this hotel is... More 

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sydney, australia
Top Contributor
70 reviews 70 reviews
37 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed July 8, 2014 via mobile

Easy access, parking available, friendly welcome, nice room and lots of nice detail: a small bottle of local wine as a welcome, a hot milk with honey if you can't sleep, a postcard with stamp attached to say hello to your loved ones, a juice for your drive home... Small gestures but very much appreciated.

Was this review helpful? Yes 2
cunckell, Manager at BEST WESTERN PREMIER Hotel Rebstock, responded to this review

Dear Guest, Thank you for filling out the survey regarding your recent stay at our hotel. Your thoughts are very important to us and we highly value your feedback. Only if we know what our guests like or don´t like, we can always improve our services. It´s the highest aim of all our staff to make you feel the most... More 

Munich, Germany
Contributor
11 reviews 11 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 7, 2014

The reception was excellent and even before we arrived the staff was very helpful assisting in the organization of various group activities during our stay. The hotel is reflecting the local atmosphere of the city in a modern and very tasteful fashion, high quality of food and drinks served is complementing this.

Review collected in partnership with Best Western

Was this review helpful? Yes
Ghent, Belgium
Top Contributor
92 reviews 92 reviews
31 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed July 6, 2014

THe hotel Rebstock is easy to reach by car ,yet within walking distance of most important landmarks. As soon as I parked my car on the small access strip at the hotel entrance a pleasant experience began. Our luggage was unloaded quickly and an employee moved the car to a public car park next to the hotel with access from... More 

Was this review helpful? Yes 1
cunckell, Manager at BEST WESTERN PREMIER Hotel Rebstock, responded to this review

Dear Mr van Kets, thank you so much for filling out the survey regarding your recent stay at our hotel. Your thoughts are very important to us and we highly value your feedback. Only if we know what our guests like or don´t like, we can always improve our services. It´s the highest aim of all our staff to make... More 

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