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BEST WESTERN PREMIER Hotel Rebstock

Certificate of Excellence
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Neubaustrasse 7, 97070 Wurzburg, Bavaria, Germany
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142 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Level Contributor
416 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 193 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The location of the hotel is excellent in relation to the old section of Wurzburg. Staff is friendly and efficient. Wifi OK Spacious bedroom and bathroom. They try hard giving you personalized bedroom slippers and other amenities. The hotel is adjacent to a parking garage where you can park for a fee. The drawbacks include a very tired decor in... More 

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Naas, Ireland
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here for a work trip, rooms are small but very well fitted out, breakfast had a good selection, it's across the road from a great Italian restaurant. The staff are very friendly and helpful. It's a short walk to the old part of the town.

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Wateringbury, United Kingdom
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have read a few German comments(some rather moaning) about this Hotel on a German travel site and I felt compelled to give my own opinion.Maybe I have been living to long in England and experienced a few london hotels to many but I had a great time here. The staff are exceptional friendly. I have never being made feel... More 

Was this review helpful? Yes 1
cunckell, Manager at BEST WESTERN PREMIER Hotel Rebstock, responded to this review

Wow! Dear Guest, Thank you for filling out the survey regarding your recent stay at our hotel. Your thoughts are very important to us and we highly value your feedback. Only if we know what our guests like or don´t like, we can always improve our services. It´s the highest aim of all our staff to make you feel the... More 

Level Contributor
46 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed January 22, 2015

Good hotel in a great location. The hotel staff was so kind and gives many personal touches and great attention to the small details, the room shoes with the guest name :). Breakfast buffet was great quality, and the room was full of all required facilities with very nice pillow range!

Was this review helpful? Yes 4
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 18, 2014 via mobile

we began our romantic road tour at würzburg - hosted by the best western hotel there. We couldn't imagine a more perfect hotel to begin our journey. The stuff at the hotel was warm and attentive, rooms are renovated beautifully ,clean and comfort. And the breakfast - wow, this was one of the best we had and we are experience... More 

Was this review helpful? Yes 1
cunckell, Manager at BEST WESTERN PREMIER Hotel Rebstock, responded to this review

Wow..... Dear Guest, Thank you for filling out the survey regarding your recent stay at our hotel. Your thoughts are very important to us and we highly value your feedback. Only if we know what our guests like or don´t like, we can always improve our services. It´s the highest aim of all our staff to make you feel the... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed September 21, 2014

Due to reviews here, and since the hotel where I usually stay in Würzburg was full, I booked a room for one night in the Best Western Würzburg. When I arrived at the desk, the receptionist was still reading something on a monitor, not even giving me a look. I was waiting until some colleague of her from the back-office... More 

Was this review helpful? Yes 2
cunckell, Manager at BEST WESTERN PREMIER Hotel Rebstock, responded to this review

Dear Guest, Thank you so much for your feedback on your stay at our hotel. This helps us realize our weaknesses and improve our service! I'm so sorry you had to meet with so many misfortunes, this is truly terrible! And of course, it is not at all our standard! My employee admitted she was actually so concentrated, that she... More 

London, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed August 24, 2014

Great hotel in a great location. The hotel staff went the extra mile throughout, with many personal touches and great attention to detail. Breakfast buffet was great quality, and the room was full of all required facilities with very nice pillow range! Internet only downside - not quite 100%. But if you want to stay in Wurzburg (recommendation in itself),... More 

Was this review helpful? Yes 1
cunckell, Manager at BEST WESTERN PREMIER Hotel Rebstock, responded to this review

Dear Guest, Thank you for filling out the survey regarding your recent stay at our hotel. Your thoughts are very important to us and we highly value your feedback. Only if we know what our guests like or don´t like, we can always improve our services. It´s the highest aim of all our staff to make you feel the most... More 

London, England, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed August 22, 2014

We were so well looked after and wanted for nothing. Cannot recommend the hotel high enough in terms of service. Everything were thought of and there were lots of little extras to make the trip special. V clean and good location. Good selection of food at breakfast.Only negative is that the wifi was not fantastic - you had to log... More 

Was this review helpful? Yes 1
cunckell, Manager at BEST WESTERN PREMIER Hotel Rebstock, responded to this review

Dear Guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We're very sorry,... More 

United States
Level Contributor
153 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 205 helpful votes
5 of 5 stars Reviewed August 20, 2014

I loved my stay at this hotel which is newly built behind a 1700s Roccoco facade. The entire structure was destroyed in WWII but then rebuilt in 1970. Rooms are very nice, fully modernized recently with many amenities including iron and ironing board, coffee maker, full mini bar with very fair prices (2 Euro for a bottle of local beer... More 

Was this review helpful? Yes 1
cunckell, Manager at BEST WESTERN PREMIER Hotel Rebstock, responded to this review

Dear Guest, Thank you for filling out the survey regarding your recent stay at our hotel. Your thoughts are very important to us and we highly value your feedback. Only if we know what our guests like or don´t like, we can always improve our services. It´s the highest aim of all our staff to make you feel the most... More 

Tehran, Iran
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 13, 2014 via mobile

This was my second stay in the hotel, the former time was about feb 2014. My overall impression from my first stay was totally best but not this time. It seemed they use a cooked dinner for 3 nights and every night they warm up and put it for clients, very bad! The most important characteristic of this hotel is... More 

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