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All 27 Passau hotels

Hotel Weisser Hase

4.0 of 5 Hotel   |   Heiliggeistgasse 1, 94032 Passau, Bavaria, Germany
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82%
Ranked #3 of 27 hotels in Passau
Certificate of Excellence 2013
A recent review
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79 people have reviewed this hotel

Traveler rating
    26
    38
    10
    4
    1
See reviews for
15
24
3
19
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Any
English first
London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We booked the „carefree package for cruise passengers“ at Hotel Weisser Hase and stayed here before taking our cruise on Danube. It is a lovely hotel: wonderfully helpful staff, very comfortable room (great beds!) and a great breakfast buffet. Hotel Weisser Hase was our perfect choice for Passau - we will definitely return!

Was this review helpful? Yes 2
WeisserHase, Inhaber at Hotel Weisser Hase, responded to this review

Dear guest CupcakeCaty, thank you so much for choosing Hotel Weisser Hase as your home away from home in Passau - It was our pleasure to welcome you as our guest! We are delighted to read that you have enjoyed your stay with us und that you plan to return. We do hope to meet again soon and look forward... More

New York City, New York
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

These people have no concept of customer service. We had a medical emergency and tried to cancel our reservation 5 days in advance. Hotel refused to accommodate. We gave them a letter from our physician, explaining why we had to cancel our trip. Everyone has accommodated us... airlines, 3 other hotels in 3 different European countries, etc... but these people... More

Was this review helpful? Yes 3
WeisserHase, Inhaber at Hotel Weisser Hase, responded to this review

Dear Alex, we are very sad that you have not been our guest at Hotel Weisser Hase and that you had to cancel your trip. We are surprised that you accuse us publicly of being “zero flexible” after you have voluntarily chosen the highly discounted, yet “non refundable pre payment rate” which is by definition “zero flexible”. 1. You have... More

Edmonton, Canada
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed December 31, 2013

While the room was average, it was clean and the staff were fantastic. The hotel is situated on a corner of a square, where steps away you can get great beer (ok, in all of Germany!) and fantastic strudel. It is steps from transit, good food, some shopping, but best of all close to St. Stephen's Cathedral (home of the... More

Was this review helpful? Yes
WeisserHase, Manager at Hotel Weisser Hase, responded to this review

Dear TripAdvisor User Simchrkim, Thank you very much for taking the time to comment on your stay at Hotel Weisser Hase! We are delighted that you consider staying with us again and we’d like to thank you in particular for your kind comments about our “fantastic staff”. It will be a great pleasure to share your feedback with my colleagues.... More

1 review
4 of 5 stars Reviewed October 12, 2013

We spent three nights at this hotel before starting on the Passau to Vienna cycle tour. The staff are very helpful & friendly. The rooms are well appointed and the hotel has good facilities. Handy to the old town and not far from train station.

Was this review helpful? Yes
WeisserHase, Manager at Hotel Weisser Hase, responded to this review

Dear TripAdvisor User Paul M, Your review was a pleasure to read and we would personally like to thank you for your very positive feedback. We hope that you had a great time on your cycle tour and we are delighted that you enjoyed your stay with us. We look forward to welcoming you back to our hotel! Kind regards,... More

Noordwijk, The Netherlands
Contributor
18 reviews 18 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed September 26, 2013

location is very good, walking distance from the station, very helpful staff, room are good, rooms on the inner court are very quiet, good breakfast, location very good to visit the old town, but also very good for starting the danube cycle tour, bikes can be in the garage

Was this review helpful? Yes 4
WeisserHase, Manager at Hotel Weisser Hase, responded to this review

Dear TripAdvisor User zweisimmen, Thank you very much for your charming review and taking the time to comment on your experience. We are delighted to read that you enjoyed your stay with us. In particular, thank you for your kind comments about our staff, our breakfast and the hotel's convenient location! It will be a great pleasure to share your... More

Sydney, Australia
Contributor
15 reviews 15 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 7, 2013 via mobile

The hotel was centrally located and an easy walk from the station as we were starting a bike tour. Polite and friendly staff who well versed on the tour requirements. Room was on the small side but clean and comfortable. Dinner and breakfast were included and both were of good quality.

Was this review helpful? Yes 2
WeisserHase, Manager at Hotel Weisser Hase, responded to this review

Dear TripAdvisorUser Shooshonn, Thank you so much for your very positive feedback. It is wonderful to hear that you have enjoyed your stay. We agree that Hotel Weisser Hase provides a wonderful starting point for Danube cycle rides! We are welcoming hundreds of cyclists every year and take in pride providing all the amenities that make your cycling tour special.... More

Berlin, Germany
Top Contributor
52 reviews 52 reviews
10 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed August 25, 2013 via mobile

We were in Passau to take a cruise from Passau to Hungary. The hotel is clean and conveniently located. They are friendly and speak English as well. They have a parking garage in the hotel which is a little tight if you have a big car. We were there on a Friday night with the windows open. There are restaurants... More

Was this review helpful? Yes 5
WeisserHase, Manager at Hotel Weisser Hase, responded to this review

Dear TripAdvisorUser Marianne H., Thank you for taking the time to share your experience and for choosing Hotel Weisser Hase before starting your cruise. We are delighted to read that you have enjoyed your stay with us and consider staying with us again. We look forward to welcoming you back to our hotel! Kind regards, The Hotel Weisser Hase Team More

Pleasanton, California
1 review
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 23, 2013

As a family of 5 we had a wonderful time at this hotel. The staff is professional, welcoming, helpful and very friendly. We loved the proximity to downtown, shopping, train- and bus stations as well as the beautiful historic part of the city. The rooms were spacious, very clean and tastefully decorated. The modern and roomy bathrooms were equipped with... More

Was this review helpful? Yes 8
WeisserHase, Manager at Hotel Weisser Hase, responded to this review

Dear TripAdvisor User Rita, Your review was a pleasure to read, we especially love that your family enjoyed “Spaetzle” and “Wiener Schnitzel”. These dishes are our favorites too! In particular, thank you for your lovely comments about our team, breakfast and restaurant! It will be a great pleasure to share your kind words with my collegues. We look forward to... More

Tel Aviv, Israel
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 27, 2013

The room was a little small while preparing ourself for the cycling tour. Comfort bad .garage for bikes. very helpful staff and convenient location at center town. Walking distance from main train station.

Was this review helpful? Yes
WeisserHase, Manager at Hotel Weisser Hase, responded to this review

Dear TripAdvisor User Yossi G, Thank you for your positive feedback on our staff’s performance and the hotel’s convenient location in town! We are deeply sorry to learn that you found your room too small. We are welcoming hundreds of cyclists every year and take in pride providing all the amenities that make your cycling tour memorable. If only you... More

Munich, Germany
Top Contributor
62 reviews 62 reviews
35 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed May 19, 2013

This hotel seems to be stuck in a time warp, the decor is very dated and could do with a revamp. Our room was a bit odd, we had twin beds set diagonally at opposite sides of the room. One bed was also bigger than the other, the smaller bed did not have a bedside table. However the room was... More

Was this review helpful? Yes 2
WeisserHase, Manager at Hotel Weisser Hase, responded to this review

Dear TripAdvisor User Weedkiller1, Thank you for taking the time to describe your recent vacation with us. We are delighted that you have enjoyed our buffet breakfast and your stay in general! We are sorry that the décor was not to your personal taste. The restaurant Weisser Hase dates back to 1512 and Hotel Weisser Hase is still located within... More

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Additional Information about Hotel Weisser Hase

Also Known As:
Weisser Hase Hotel
Address: Heiliggeistgasse 1, 94032 Passau, Bavaria, Germany
Phone Number:
Location: Germany > Bavaria > Lower Bavaria > Passau
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#3 Luxury Hotel in Passau
#4 Business Hotel in Passau
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Weisser Hase 4*
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