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H'Otello H'09

Hohenzollernstrasse 9 | 80801 Munich, 80801 Munich, Bavaria, Germany
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1 room 1 guest
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142 Reviews from our TripAdvisor Community

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Traveler rating
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    77
    35
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bucharest, Romania
Level Contributor
60 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Positive - the location is ok, you are in the middle of a lively part of Munich, with lots of cafes and restaurants and can reach the tube in 3 minutes by foot - the rooms are of a decent size and have a big bathroom Negative - airconditioning not cooling - parking can not be reserved via booking or... More 

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London, United Kingdom
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I agree with Sbrimcibome (?) review- it was boiling. I asked if something could be done and the receptionist came with a big fan which was much needed. Maintenance need to step up their programme (other than aircon) - soap stand in shower was almost off the tiled wall, the shower head would not be manipulated in to any other... More 

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1 review
1 of 5 stars Reviewed July 21, 2015 via mobile

The air conditioning does not work at all. At 3am I was woken by the noise - it makes a lot of noise - but there was no cool air at all. When I asked the receptionist if he had a fan he said "no". What poor service! Do not stay at this hotel of you want to sleep.

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HOtello M, Leiter Gästebetreuung at H'Otello H'09, responded to this review

Dear Sbrimicom Thank you very much for your review. Your disappointment about the lack of an air conditioning on a hot day is well understandable. Please excuse the inconvenience caused. We will do what we can in order to make sure that this negative experience is not the last impression of our hotel and we hope you will give us... More 

Travelers are raving about these Munich hotels

Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 28, 2015

Think clean, efficient minimalist design. Great location in the center of Munich's hippest neighborhood. Perfect for self-sufficient singles, couples and business travelers. Not geared for families with small children. Clean rooms, easy check in and check out and a great bakery and Starbucks around the corner.

Was this review helpful? Yes 1
HOtello M, Manager at H'Otello H'09, responded to this review

Dear Bob, Thank you so much for your recent review of our hotel. We always love to hear our guests feedback on our hotel and the service we provide. Thank you for spotting one of the things that does make our H'Otello different from other hotels.The people.Our team. We definitely are looking forward to seeing you again. Be our guest...... More 

United Kingdom
Level Contributor
36 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed June 28, 2015

Hotel is in a great location for business, restaurants, shops etc., rooms are good basic business quality, clean and functional. Breakfast room is in the basement and the selection is limited - it's very convenient, staff are friendly but the food is fairly basic.

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HOtello M, Manager at H'Otello H'09, responded to this review

Dear Guest, What a joy for us to read your feedback. Thank you kindly for taking your time to write it. We are so glad you enjoyed your stay with us and also appreciated our service. Thank you once again and we can't wait to welcome you back in the near future. Best regards, BJÖRN DÜRR / GENERAL MANAGER More 

Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 21, 2015

I stayed at H'Otello for one night during a business trip in Munich. Very nice and big rooms, amazing breakfast and very kind personnel. The only negative I can think of us the fact that the water in the bathroom was not very warm unfortunately.

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HOtello M, Manager at H'Otello H'09, responded to this review

Dear Ilias Thank you for your great feedback. We are happy that you enjoyed your stay! Sorry about the water. We already check what happend. Be our guest once again. Best regards. Björn Dürr / General Manager. More 

Cape Coral, Florida
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed June 1, 2015

My husband and I stayed in this hotel for three nights on our honeymoon. The Staff was helpful and kind, taking pity on two overloaded American tourists, letting us check in early when we arrived around 11am and putting us in the top floor room with a sun deck and great city view. Neighborhood was just the right amount of... More 

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Björn D, Manager at H'Otello H'09, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, BJÖRN DÜRR / DIREKTION More 

Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed March 10, 2015

Good Location in the middle of Schwabing with a lot of little shops and bars & restaurants. Rooms are modern and clean, Beds are a bit hard and the pillow-filling is strange, not that comfortable...but okay. Very Friendly staff, only in the breakfeast room the staff seems always a bit stressed and not well organised...

Was this review helpful? Yes 1
Björn D, Manager at H'Otello H'09, responded to this review

Dear Carmen T, thank you very much for taking the time to rate your stay with us. I would like to apologize for this inconvenience happening at the breakfast area. Hopefully you will have a better experience during your next stay. Best Regards, Björn Dürr General Manager More 

Prague, Czech Republic
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed February 12, 2015

This is a nice and clean hotel with friendly staff. But what I really found annoying and unnecessary was the constantly buzzing fan (or was it A/C?) in the room, always set to "automatic" by the room service. There is no indication as how to turn it off on the control box, so the first night I was stuggling with... More 

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Björn D, Manager at H'Otello H'09, responded to this review

Dear Guest, thank you very much for your rating. Unfortunately you had a negative experience with our in room Air Conditioning. I would like to apologize for this. Your comments concerning this topic are valuable to us, and we will consider them in order to further improve our service. We would be happy to welcome you back towards the near... More 

Twin Peaks, California
Level Contributor
88 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
3 of 5 stars Reviewed January 26, 2015

This hotel is a little outside the city centre in the lively neighborhood of Schwabingen where you find shopping and dinning places. The centre is about 15min away and can easily reached with public transport. The interior of the hotel is modern, puristic and small - starting from the lobby, to the rooms and the TV. In general the hotel/rooms... More 

Was this review helpful? Yes
Björn D, Manager at H'Otello H'09, responded to this review

Dear picknicker1971, Thank you for your review. For the interference by our cleaning staff, I want to apologize to you. I would be happy if you would visit us again in the future. Best Regards. Björn Dürr General Manager More 

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