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The Charles Hotel

Travelers' Choice award winner
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Sophienstrasse 28, 80333 Munich, Bavaria, Germany
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1 room 1 guest
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850 Reviews from our TripAdvisor Community

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Traveler rating
    639
    148
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205
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (139)
Date | Rating
  • Arabic first
  • Danish first
  • English first
  • French first
  • German first
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  • Japanese first
  • Norwegian first
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English first
  • All months
    (850)
  • Mar-May only
    (196)
  • Jun-Aug only
    (284)
  • Sep-Nov only
    (176)
  • Dec-Feb only
    (194)
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Liverpool,England
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Fantastic hotel in a great location, the room was perfect and the staff couldn't have been more helpful. The restaurant was excellent and the outdoor area was very pleasant.The weather was extremely warm during our visit but the room temperature was perfect.We will be staying here again.

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Wisconsin
Level Contributor
73 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed at the Charles Hotel for three nights, and could not have been happier with everything about the hotel. The room was very spacious (considering it was the least expensive category) and well-designed, including a separate tub and shower. The staff was uniformly helpful and welcoming, especially to two first-time visitor to Germany. And the location is excellent --... More 

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Management2013_13, PA to the General Manager at The Charles Hotel, responded to this review

Dear dseesel it was a great pleasure to welcome you to Munich for the first time and to have you as our guest. Of course we forwarded your wonderful feedback to the entire Team immediately, which was much appreciated. It is great to hear that you had a wonderful stay with us and you found the time to explore the... More 

Sudbury, Massachusetts
1 review
5 of 5 stars Reviewed 1 week ago

The service at the Charles hotel is fabulous and the staff is very professional and friendly. It was the perfect choice of hotel for us. Our family of 5 had 2 adjoining rooms (a regular double and a suite) and it was perfect. Clean, very nice rooms and a good location as well. Top class.

Review collected in partnership with this hotel

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Management2013_13, PA to the General Manager at The Charles Hotel, responded to this review
Google Translation

Sehr geehrter netraveler2015, es hat uns sehr gefreut, Sie und Ihre Familie willkommen zu heißen und wir bedanken uns ganz... More 

San Luis Obispo, California
1 review
5 of 5 stars Reviewed 1 week ago

We loved everything about the hotel except the inconsistencies in the nightly price, we were there for three nights. Otherwise the staff was wonderful at helping us find what we wanted to see for our first visit to Munich.

Review collected in partnership with this hotel

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Management2013_13, PA to the General Manager at The Charles Hotel, responded to this review

Dear 677crawfordl thank you very much for your Feedback on tripadvisor.com and the time you took to share your impressions with other travellers. Regrettably, we had to read that some invonceniences regarding the rates appeared and we hope you accept our sincere apology. Please do not hesitate to contact us directly for future stays, our Reservation Department is looking forward... More 

Boston, Massachusetts
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Charles Hotel in Munich in mid-August and had a wonderful time touring the city and its surrounding attractions. The hotel was excellent. We liked the room and the view very much. The restaurant was great and the pool and spa were welcome retreats after a long day of sightseeing. The concierge team was incredible. They did... More 

Was this review helpful? Yes 1
Management2013_13, PA to the General Manager at The Charles Hotel, responded to this review

Dear MarkM350 thank you very much for sharing your impressions with other travellers, it was a pleasure to welcome you to The Charles Hotel. Especially for your warm words and your recommendation we would like to thank you. It was a pleasure to assist you regarding the Soccer tickets and it is wonderful to see that you enjoyed this experience.... More 

Level Contributor
70 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 1 week ago

Everything about this hotel oozes class and great service. Spacious well appointed bedrooms with good wifi, stunning pool and sauna, good food and superb converge service. The best early morning exit we have ever had with complementary coffee and pastries. Good location too Thanks for having us!

Was this review helpful? Yes 1
Management2013_13, PA to the General Manager at The Charles Hotel, responded to this review

Dear Colin W it was a great pleasure to welcome you and your family and we hope you had a safe trip back home. It is great to see that we were able to create memorable moments and you found the time to visit our The Charles Spa and the restaurant Davvero as well. It was a pleasure to organise... More 

Level Contributor
18 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We spent four nights here in late July early August. Everything we wanted to see was a ten to fifteen minute walk including all the restaurants. Weather was really nice so we walked everywhere. Room was very comfortable however the thing that made our stay so pleasant was the staff. Everyone went out of there way to make us feel... More 

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Management2013_13, PA to the General Manager at The Charles Hotel, responded to this review

Dear Canada9 it was a great pleasure to have you as our guest during your trip to Germany and we are pleased to read your warm words. We are always delighted to offer the guest room at your arrival time if possible and it is wonderful to see that you could enter yours in the morning already. We hope, we... More 

Gonderange, Luxembourg
Level Contributor
83 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have been for 2 days in Munich and we choose to stay at the Charles hotel in the very center of Munich. Ideally located, this hotel offers a truly 5 Star Service, the rooms are huge, the service is perfect and the staff very caring for all their customers. we'll come back

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Management2013_13, PA to the General Manager at The Charles Hotel, responded to this review

Dear Jos B thank you very much for your feedback on tripadvisor.com and the time you took to share your impressions with other travellers. It was a great pleasure to welcome you for your 2-night-stay in Munich and we hope you had a safe trip back home. Of course, we forwarded your warm words to the entire team immediately, which... More 

Eastern Seaboard
Level Contributor
50 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 3 weeks ago

When we travel we want all of the adventure and unpredictability to occur away from our hotel. The Charles promises five star service and accomodations and delivers just that consistently. We walked to the hotel from the train station, which was just a few blocks away, but it was a horribly hot day. Cold wet hand towels awaited us before... More 

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Management2013_13, PA to the General Manager at The Charles Hotel, responded to this review

Dear TSPrufrock thank you so much for your feedback on tripadvisor.com and the time you took to share your impressions with other travellers. It is great to read that you felt welcomed from the first moment already and we were able to meet your expectations. We would be delighted to have you as our guest again and are looking forward... More 

Fairfax, Virginia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed with a large extended family with 3 rooms including 3 teenagers and a 5 year old. The Charles hotel staff were amazing! I have never been oriented to a hotel before and every aspect of the room. They had an additional bed in our room with a stuffed animal lion, small slippers, small robe, coloring book and colored... More 

Was this review helpful? Yes
Management2013_13, PA to the General Manager at The Charles Hotel, responded to this review

Dear MBTS20 thank you very much for sharing your impressions with other travellers, it was a great pleasure to have you and your family as our guest. Your feedback makes us proud and of course we forwarded it to the entire team immediately, which was much appreciated. It is great to read that you spent memorable moments with us and... More 

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