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The Charles Hotel

Travelers' Choice award winner
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Sophienstrasse 28, 80333 Munich, Bavaria, Germany
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The Charles Hotel
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799 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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Georgetown, Massachusetts
1 review
5 of 5 stars Reviewed yesterday NEW

Gorgeous room and very friendly, welcoming staff. The only issue was that the air conditioning was not working in the room and the country was in a heat wave. The concierge services were exceptional. Very helpful with local sights as well as train schedules for other countries. Perfect place!

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Rome
1 review
5 of 5 stars Reviewed 2 days ago NEW

Fabulous experience! the hotel is very good located and at the same time in a quite area. The restaurant was great,food sevice wines...just amazing! Breakfast service has an uncredible buffet. very nice experience.

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Houston
1 review
5 of 5 stars Reviewed 2 days ago NEW

Loved this hotel! Beautiful hotel with beautiful rooms. Rooms and bathrooms are big and the beds are very comfortable. The staff was great. Everyone was so incredibly nice and helpful. The concierge service was amazing. Heidi and Sascha were exceptionally helpful and very nice. Cannot say enough good things about this hotel.

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A TripAdvisor Member
5 of 5 stars Reviewed 4 days ago NEW

Every staff was very cheerful and kind , not so officiously like other 5stars hotels in Munchen. We had a very pleasant and relaxed stay. The location close to the main staition is very convenience and yet not so noisy, and the view from the room over the neighbor park was so marvelous. I will certainly stay at this hotel... More 

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Management2013_13, PA to the General Manager at The Charles Hotel, responded to this review

Dear guest thank you very much for your feedback on tripadvisor.com, it was a pleasure to have you as our guest. Your feedback makes us proud and of course we forwarded it to the entire team immediately, which was much appreciated. It is great to see that we met your expectations and you spent some wonderful moments with us. We... More 

Hong Kong, China
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

It's near a park and walking distance to the old city, yet it's near the main train station. Good for first time visitor. The restaurant at ground flood serves excellent buffet breakfast and nice dinner too.

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Management2013_13, PA to the General Manager at The Charles Hotel, responded to this review

Dear Louis D thank you very much for your feedback on tripadvisor.com and the time you took to share your impressions with other travellers. It is great to see that you found the time to visit our restaurant Davvero for breakfast and dinner and enjoy the mediterranean delicacies. If there is anything we may assist you personally, please do not... More 

Bend
Level Contributor
3 reviews
5 of 5 stars Reviewed 6 days ago NEW

We chose The Charles for its proximity to train station and splurged big time for a night that turned into 2 on our trip. We got a two room family package and we have never experienced anything like the Charles. It is as good as it gets and our children will never forget the attention to detail for their experience.

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Management2013_13, PA to the General Manager at The Charles Hotel, responded to this review

Dear Bendmomof3 thank you very much for your friendly stay with us, it was a pleasure to have you and your family as our guests. We are always delighted to create special moments for our guests - even for our little ones already. Therefore, we offer family packages, a kids-check-in and other amenities for the kids as well. Dear Bendmomof3,... More 

Miami, Florida
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

I have just got back from a trip to Germany and this hotel was exceptional. Great staff, always willing to make you feel the best they could. The concierge was very nice and helpful, great neat, warm, sober room. Very nice location... Superlative hotel!!!

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Management2013_13, PA to the General Manager at The Charles Hotel, responded to this review

Dear saverios758 thank you very much for your feedback on tripadvisor.com and the time you took to share your impressions with other travellers. It is wonderful to see that you spent some wonderful moments with us and we were able to meet your expectations. If there is anything we may assist you personally, please do not hesitate to contact us,... More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

It was planned as a special birthday weekend in Munich and the whole Charles team made it really special - Thank you very much! The rooms are great and the Spa is just amazing! Fantastic Breakfast and luckily we could even enjoy it on the terrace - we had a great time!

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Management2013_13, PA to the General Manager at The Charles Hotel, responded to this review

Dear Karin O thank you very much for your feedback on tripadvisor.com, it was a pleasure to have you as our guest for your birthday weekend. Of course we forwarded your warm words to the entire team immediately, which was much appreciated. We hope, we get the chance to welcome you again soon - either for a birthday weekend or... More 

Boston, Massachusetts
1 review
5 of 5 stars Reviewed 6 days ago NEW

I was told that the Charles Hotel is one of the best in Munich and after our stay we will recommend it as the BEST to family and friends who plan to visit the city. The location near the train station is a plus when considering travel, and the hotel is exceptionally quiet with the botanical gardens providing a buffer... More 

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Management2013_13, PA to the General Manager at The Charles Hotel, responded to this review

Dear valdimirk it was a great pleasure to welcome you to The Charles Hotel and we would like to thank you for your feedback. Your feedback makes us proud and it is great to see that you called us one of the best hotels in town and you will recommend it to your friends and family. We would be delighted... More 

Buenos Aires, Argentina
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

EVERYTHING about The Charles Hotel is outstanding, the grounds,the service, the rooms,the cleanliness, the staff. Excellent location even if it's a couple of blocks away from the center of town it`s near the central station and a only 5 min walk to MArienplatz which makes it a silent oasis away from the noise in the center. Very attentive staff always... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Management2013_13, PA to the General Manager at The Charles Hotel, responded to this review

Dear dianayjose thank you very much for your feedback on tripadvisor.com and the time you took to share your impressions with other travellers. Your feedback makes us proud and it is great to see that you spent some wonderful moments with us. Of course, we forwarded your warm words to the entire team immediately, which was much appreciated. We would... More 

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