There are some places that you travel to that you know will remain in your mind and heart forever. This was definitely one of them. From the second we checked in the staff went that extra mile to make sure everything is perfect. The hotel is beautiful, the facilities are great (1 restaurant only), the rooms are great but what... More

Sleek yet warm and welcoming, I loved The Charles. Super-efficient, super-helpful arrival and check-in, great service in the bar, comfortable and contemporary (and spacious) rooms and a really excellent restaurant. Can't recommend it highly enough - stay here if you can! More

The Charles is a very luxurious hotel. The staff was really wonderful everywhere we went—from the front desk, to the concierge, to the dining room, to the spa. The room we stayed at was very nice, and a decent size, especially by European standards. Bed, sheets, towels, and robes were all very comfortable. The heated floor in the bathroom was... More

My husband had business in Munich so we spent two wonderful nights at the hotel. From the moment we entered the hotel and approached the reservations desk until our check out we received incredible service. After flying all night we arrived early in the morning and the staff was extremely accommodating. They upgraded our room to a junior suite and... More

I visit Munich for 4 days with my family. I had a great experience. The hotel is located near the gardens, and right downtown. It feels like you are somewhere in the bavarian paradise. Then you walk 5 min and you are in the center of Munich. It is soo quite in the morning - complete serenity. The staff is... More

Stayed two nights in May 2012, on a trip that we won in a competition. We stay at mostly 4 star properties, so this was a step up. We had a double room on the second floor which was nice and spacious, very comfortable and of course meticulously clean. Bathroom was large with separate tub and walk-in shower, thickest towels... More

What a great hotel ! Rooms are spotless , good size , windows to open with a view over a park. Service level is top notch throughout all departments of the hotel . Restaurant serves a good variety of food , nice outside terrace ( have to go back in the summer ) . Depending on where you have to... More

The rooms, service and location were perfect. Considering the calibre of the hotel it was surprising to have to pay €20 per day for wifi. The only place on our whole 4 weeks in europe where it was not free. Food and drinks in the restaurant were expensive but we ate else where in town. The spa was excellent. Concierge... More

I stayed here back in January but am about to book it again for a summer visit. The hotel itself was spotless and quiet with all of the amenities. They staff was extraordinary. Everyone was extremely attentive and polite so the service was flawless at every level. I can't wait to visit again - I actually wish I could just... More