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Novotel Munich City

Travelers' Choice award winner
Hochstrasse 11, 81669 Munich, Bavaria, Germany
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Novotel Munich City
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Novotel Munich City
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1,583 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Oulu, Finland
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

I have been there several times. I enjoy the friendly, efficient service and the spacious, clean rooms. Very easy access from S-bahn Rosenheimer Strasse. Have used the hotel for business, would consider bringing my family there, too, as all the major Munich sites are either close by or easily accessible. E.g. Gasteig and Deutsche Museum are less than 10 minutes... More 

Was this review helpful? Yes
Sven F, Manager at Novotel Munich City, responded to this review

Dear anotherone2015, thank you very much for such a good rating and your report about your experience. If you plan to visit Munich again, do not hesitate contacting me personally. We look forward to having you back at Novotel Munich City someday in the future. Best regards, Sven More 

Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

My wife and I stayed at this hotel over the weekend (April 18-19). - Room was SUPER clean!! - Staff VERY friendly. - Location was VERY convenient (A nice affluent area of the city with a small woods and river at your front door. - Small gas-station market next door which sells food and good quality canned beers! - Free... More 

Was this review helpful? Yes 3
Sven F, Manager at Novotel Munich City, responded to this review

Dear Edward M, you made our day with your kind words and detailed report. Your generous comments will go a long way, we are all inspired to do better. Only a pity that despite your distinguished report, the rating is "just" 4 of 5 points. Best regards, Sven More 

London, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed at the Novotel Munich City for 2 nights on the 11th April. Great location but that is about the only positive I could give. The heat in the rooms was unacceptable. The Air-con was on its winter setting so it did not cool. It was 20 degrees outside! My whole family had terrible nights sleep on both nights. We... More 

Was this review helpful? Yes 1
Sven F, Manager at Novotel Munich City, responded to this review

Dear Kris E, thank you, of course, for your evaluation. I am very sorry that your experience did not meet your expectations during your stay. Obviously we could not give you the feeling to be welcome at our Novotel Munich City. Actually, I can remember your stay - my front office team told me about your complaint. To be honest,... More 

Community of Madrid, Spain
Contributor
13 reviews 13 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Rosenheimerplatz area is the optimal location to stay in Munich, either for business or for tourism: just across the Isar river it is on walking distance to city center and Deutsche Museum, excellent options to walk, cycle or run around. This long square is sorrounded by the fantastic Gasteig Auditorium, lively Heidhausen quarter, with many restaurant options (and a very... More 

Was this review helpful? Yes 1
Sven F, Manager at Novotel Munich City, responded to this review

Dear PepinelRodri, thank you very much for an elaborate report about your impressions during your stay. We appreciate the positive comments and your recommendation. Just to go into one desired point from your report - there is actually no open cooking at our hotel, but our service will always gladly take your order for some omelet or other warm specialties.... More 

1 review
4 of 5 stars Reviewed 3 weeks ago

Novotel is good city location but real plus is its vicinity to station with direct train (35 mins) to airport. Trains every 20 mins , €10.8 so saves € and time vs taxi. Rooms are nice and wifi works well. Staff are friendly and helpful. Swimming pool does the job but may be better described as a big bath! :)... More 

Was this review helpful? Yes
Sven F, Manager at Novotel Munich City, responded to this review

Dear David N, thanks for an elaborate and appreciating report about your stay at our Novotel Munich City. Only a pity we could not fully persuade you of our breakfast buffet, because I am sure we can do better in this case. We know you have been a repeat guest and I personally want to thank you for your endorsement.... More 

Zurich, Switzerland
2 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

We (family of four) were at Novotel Munich City for Easter weekend. The hotel is close to the city center (circa 20 minute walk / 2 subway stops) and the Deutsches Museum. The room was small for four people but comfortable enough for two nights. We tried out the small but pleasant pool but did not eat breakfast at the... More 

Was this review helpful? Yes
Sven F, Manager at Novotel Munich City, responded to this review

Dear swissmiss1963, thank you very much for appraising our Novotel Munich City. It is good to sense, that altogether your stay was comfortable. Please let me express my apologies for the incident with the smelly toilet, which is quite unusual for our quality standards we espouse. I am sure we can even better serve you next time. Kind regards, Sven More 

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