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Novotel Munich City

Travelers' Choice award winner
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Hochstrasse 11, 81669 Munich, Bavaria, Germany
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Novotel Munich City
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Novotel Munich City
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1,552 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Flagstaff, Arizona, United States
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

The is a very nice modern hotel. The staff is very welcoming and helpful. The breakfast buffet is very complete with plenty of choices. Most importantly, it is a very short walk to Rosenheimer Platz and the S-Bahn station there. A beautiful short 15 minute walk will take you downtown to Marienplatz. You can do everything from here!

Review collected in partnership with Novotel Hotels

Was this review helpful? Yes 2
Sven F, Manager at Novotel Munich City, responded to this review

Dear Stuart B, I would like to express a sincere "Thank you" for your positive feedback about our Novotel Munich City. Good to know, you recognized some of our strengths - our helpful staff, comprehensive breakfast buffet and in particular our top location. Hoping to see you soon. Kind regards, Sven More 

Dubrovnik, Croatia
Senior Contributor
49 reviews 49 reviews
28 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is very conveniently located close to the city center, and the walk there is very pleasant in a nice area. We had originally booked a hotel close to the main station but this is a far better option. The area is just reaxing and quiet as opposed to noisy and dangerous main station area. The staff of the... More 

Was this review helpful? Yes 2
Sven F, Manager at Novotel Munich City, responded to this review

Dear mirja_sekulovic, you made our day with your kind words. Thank you for recognizing one of our strengths in having a location close to the city center but parallel also having quiet rooms. Hoping to see you again, soon. Kind regards, Sven More 

Tampere, Finland
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Rooms were nice and clean, and all the services worked well. Maybe not the most comfortable for families, but still would be ok is other parameter for this hotel and your holiday work out with this hotel. Good basic breakfast. I could stay here again, on a business trip, but not with kids on family holiday.

Was this review helpful? Yes 1
Sven F, Manager at Novotel Munich City, responded to this review

Dear JariT48, thank you for an at large positive feedback. According the room size I can recommend our higher categories for more space and some additional benefits for only a light surcharge. If you are a Le Club card holder it even might be free of charge depending your status. We look forward to welcome you again. Kind regards, Sven More 

Cheltenham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

I booked this Hotel for my birthday and it turned out to be a big disappointment. The room was dirty and certain accessesories were hanging of the wall. The shower unit was filthy. What a shame as it is set near a fantastic brewery which is one of the best in Germany let alone Munich.

Was this review helpful? Yes
Sven F, Manager at Novotel Munich City, responded to this review

Dear 25Jamie1979, what a pity, your accommodation at our hotel was such an uncomfortable stay for you. Actually, I am very surprised by your report - to clear rooms like yours are not nearly the quality we usually perform. If you like to mention any detail, do not hesitate contacting me personally. I would like to apologize and can only... More 

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Novotel, being part of the Accor group does not need a special review, it is straight forward comfort whereever you are. This night I had dinner at Munich's city center novotel. It was crowded and I needed to wait for the dish. I ordered lamb fillet with mashed sweet potatoes and it was served like in a hospital - one... More 

Was this review helpful? Yes
Sven F, Manager at Novotel Munich City, responded to this review

Dear Matthias F, thanks for your honest and detailed report in regard to your dinner. Actually, we shall have a closer look into how our cuisine team is going to serve the dish. In general, they were right, we do have a standardized procedure. Maybe this time it was not quite the standard we should perform every single day. Therefore... More 

Dublin, Ireland
Top Contributor
83 reviews 83 reviews
23 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I thoroughly enjoyed our stay here - the location is quite handy, just off the Rosenheimerplatz station (be sure to get out at the correct end of the station, which has signs pointing of the hotel, otherwise it's a pretty long walk!). It's close to the Deutsches Museum, Isartor (lots of good restaurants) and only about 15 min walk from... More 

Was this review helpful? Yes 1
Sven F, Manager at Novotel Munich City, responded to this review

Dear Marichan623, it is good to read, that you enjoyed your stay at our hotel. Thanks for your appreciating comment! Kind regards, Sven More 

Bucharest, Romania
Top Contributor
75 reviews 75 reviews
27 hotel reviews
36 helpful votes 36 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Outrageous is the only word coming to my mind! 21 euros per night to use the hotel's car park! The overall feel was a general disappointment for a Novotel hotel. It looks more like a hospital with the smell alike. Staff not particularly friendly - in the morning, after standing in line for 5 minutes to give them my room... More 

Was this review helpful? Yes
Sven F, Manager at Novotel Munich City, responded to this review

Dear Alexandru P, I am very sorry that your experience did not meet your expectations during your stay. Obviously we could not give you the feeling to be welcome at our Novotel Munich City. Asking for your room no. is a standard procedure during our breakfast times - we absolutely do not want to imply that we are seeking for... More 

2 reviews
5 of 5 stars Reviewed 2 weeks ago

The hotel was fantastic!!!!The staff was very kind and helpful!!When we entered the room I was excited!!Everything was perfect the beds were very comfortable,the shower was great as well as the mini bar!!!The breakfast was delicious!!I have never eaten so much for breakfast!!Also the pool was spectacular!!the water was so warm!!Everything ws very clean!!! I enjoyed my stay there so... More 

Was this review helpful? Yes
Sven F, Manager at Novotel Munich City, responded to this review

Dear Elena S, what an outstanding and emotional report about your experience. We very much appreciate your positive feedback and I will definitely forward your comments to our team! If you plan to visit Munich again, do not hesitate contacting me personally. We look forward to having you back at Novotel Munich City someday in the future. Warm regards, Sven More 

Sydney, Australia
Contributor
13 reviews 13 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My son and I stayed here for one night and can say nothing but good experiences,this is a classy hotel with great professional staff who were pleasant and of assistance at any call. The room was well presented clean and tidy with a great foam bed which is the same my wife and I have at home which is expensive... More 

Was this review helpful? Yes
Sven F, Manager at Novotel Munich City, responded to this review

Dear Michael F, what a nice and appreciative report about your experience at our Novotel Munich City. Thank you very much for your comments which I will gladly forward to our team! Hopefully, you two furthermore had a great journey through Europe and a safe trip home to Australia. We would love to have you back here again. Thanks again... More 

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