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Rilano 24/7 Hotel Munich

4.0 of 5 Domagkstrasse 26, 80807 Munich, Bavaria, Germany
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Rilano 24/7 Hotel Munich
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Rilano 24/7 Hotel Munich
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185 reviews from our community

Traveler rating
    24
    90
    51
    16
    4
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bucks
Top Contributor
54 reviews 54 reviews
44 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I travel to munich regularly on business. This time I chose a hotel a bit out of town - I'm used to the more basic hotels in the city centre. The plus's are its larger, warm, clean, really great bathroom and shower, great breakfast. The minus's are the reception welcome was basic, not the same friendly, informative experience I'm used... More

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Rilanohotels, Leiter Gästebetreuung at Rilano 24/7 Hotel Munich, responded to this review

Dear Marais72 thank you very much for your feedback on TripAdvisor. We are really sorry that you were not completely satisfied with your stay. It´s sad to here that your first impression at check in was not very welcoming, please be assured that we always try to improve our service. Customer satisfaction will remain the top priority in our hotel.... More

Debrecen, Hungary
Contributor
12 reviews 12 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Appropriate rooms, good service, favourable prices, especially good breakfast. Bad Internet, no WIFI in the rooms, you have to pay 6eur per day after using the 100mb limit! There is a metro station close to the hotel, the city center is accessible easily.

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Rilanohotels, Public Relations Manager at Rilano 24/7 Hotel Munich, responded to this review

Dear Balazs1974, Thank you very much for your comment on TripAdvisor. We are sorry that you were not completely satisfied with your stay because of the WIFI. For the rooms we offer routers at the reception for using wireless internet. We apologize that nobody informed you about the wireless access in the room. You may be assured that customer satisfaction... More

London, United Kingdom
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 4 weeks ago

A business hotel with no wifi in the rooms?! Yes, I do travel for work with my laptop so could plug into the cable, but 100MB of very slow-moving data will get me through about five frustratingly slow emails...and the first wireless router the front desk gave my colleague for us to share didn't even remotely work. Looks like I'm... More

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Rilanohotels, Guest Relations Manager at Rilano 24/7 Hotel Munich, responded to this review

Dear Mtaylor16 Thank you very much for your feedback on TripAdvisor. We are sorry that the rooms in our Rilano 24/7 were not like you expected. Our Rilano Hotel in Munich Schwabing, is divided into two categories. We have a 3star Hotel the “Rilano 24/7 Hotel Munich” and a 4star Hotel the “The Rilano Hotel Munich”. The rooms at the... More

Paris, France
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 1, 2014

the hotel is located in the office area where I had meetins so in this sense was convenient but quite far from the city center. The reception area is nice, the breakfast area is nice with great space but breakfast is missing a selection of sweet pastries etc...the rooms are modern, bedding is good. The corridors are pretty depressing!...the staff... More

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Rilanohotels, Guest Relations Manager at Rilano 24/7 Hotel Munich, responded to this review

Dear Scuba D, thank you very much for your comment on Tripadviser. Hopefully we can welcome you again in one of our Rilano Hotels to convince you of our good service standards. Best wishes Your Rilano Hotels & Resorts Team More

stuck in traffic
1 review
2 of 5 stars Reviewed September 26, 2014

My review is heavily influenced by the theft of my camera from my inside my hotel room. Left my room for an hour and when I returned camera bag it was gone (along with cash inside the bag). BTW no room safe for valuables. Thank God they left my passport. Beside the theft, what irritated me most was the hotel's... More

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Rilanohotels, General Manager at Rilano 24/7 Hotel Munich, responded to this review

Dear Mr. David_Palmer, Thank you very much for your comment on Tripadvisor. We are so sorry that your camera got supposedly stolen at our hotel. We have no explanation for that. Initially you said that the camera was left in our lobby. The hotel lobby of course is a public area, were we can not take any liability for things... More

Seattle, Washington
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed September 19, 2014

I stayed here with a coworker for 5 nights during an international business trip across France and Germany. Overall, this hotel does not have the quality a business traveler needs. Plus, we had a $2,000 camera stolen out of a room with no accommodation nor even apology by the hotel. Here's what you need to know: 1. They advertise free... More

Was this review helpful? Yes 2
Rilanohotels, Guest Relations Manager at Rilano 24/7 Hotel Munich, responded to this review

Dear TrentSeattle, thank you very much for your comment at Trip Advisor. We are really sorry that you were not completely satisfied with your stay. You may be assured that customer satisfaction will remain the top priority in our hotel. We take your feedback very seriously. The hotel is working on this problem and will take steps in order to... More

Contributor
18 reviews 18 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed September 14, 2014 via mobile

The hotel is perfectly fine but nothing special. The bar and evening restaurant staff are the hotel's best asset. Whenever required the staff were helpful. There is no wifi in the room but you can get a wireless router from the reception - was really slow though when it worked.

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Rilanohotels, Guest Relations Manager at Rilano 24/7 Hotel Munich, responded to this review

Dear JimmyJama, thank you so much for your nice comment at TripAdvisor. We are sorry, that you were not completely satisfied with your stay. For our unlimited internet access we charge 6,00/day. As an alternative we offer a complimentary option with 100mb per day. For this option the speed is lower. We regret that the internet did not work properly.... More

Vlaardingen, The Netherlands
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 12, 2014 via mobile

If you are looking for a place to stay on a business trip , this is not it. For the simple fact that Internet is poor, no wifi, no proper connection points to accommodate all laptops etc. The free minibar which they sell to you has a bottle of water and an apple juice. Go somewhere cheaper with a proper... More

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Rilanohotels, Guest Relations Manager at Rilano 24/7 Hotel Munich, responded to this review

Dear Darya_32, thank you so much for your comment at Trip Advisor. We are really sorry that you were not completely satisfied with your stay. You may be assured that customer satisfaction will remain the top priority in our hotel. We take your feedback very seriously and will take steps in order to find a solution very soon. We would... More

Luxembourg City, Luxembourg
Contributor
13 reviews 13 reviews
13 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed August 24, 2014

I checked into the hotel after checking myself OUT of the Innside Melia nearby and found it to be an improvement. Housekeeping was fine, not perfect, and the room was showing wear and tear -- black scuff marks on the walls, banged up woodwork, etc. Bed and bath linens were good and the room was quiet, so I had a... More

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Rilanohotels, Guest Relations Manager at Rilano 24/7 Hotel Munich, responded to this review

Dear MelissaBinNYC, thank you so much for your nice comment at TripAdvisor.com. We are happy that you were so satisfied with your stay here in Munich. We are looking forward to welcome you again in one of our Rilano Hotels & Resorts. Best wishes, Your Rilano Hotels & Resorts Team More

Bedford, Nh
Senior Contributor
46 reviews 46 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 22, 2014

Great room and helpful staff. Breakfast was very good although it was confusing where you were allowed to sit. This seemed to vary from day to day. I loved the coffee machine and want one for my home! Unfortunately it lacked the capacity for the weekend crowd and we were in line behind the wait staff who were filling coffee... More

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Rilanohotels, Guest Relations Manager at Rilano 24/7 Hotel Munich, responded to this review

Dear brown-eyed-girls, thank you so much for your nice comment at Trip Advisor. We are happy that you really enjoyed your stay in our Rilano Hotel in Munich. We are looking forward to welcome you again in one of our Rilano Hotels & Resorts. Best wishes, Your Rilano Hotels & Resorts Team More

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Additional Information about Rilano 24/7 Hotel Munich

Address: Domagkstrasse 26, 80807 Munich, Bavaria, Germany
Location: Germany > Bavaria > Upper Bavaria > Munich
Price Range (Based on Average Rates): $
Hotel Class:4 star — Rilano 24/7 Hotel Munich 4*
Number of rooms: 228
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Also Known As:
Tulip Inn Munich

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