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All 383 Munich hotels

Hotel Mercure Muenchen Altstadt

3.0 of 5 Hotel   |   Hotterstrasse 4, 80331 Munich, Bavaria, Germany
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Hotel Mercure Muenchen Altstadt
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79%
Ranked #70 of 383 hotels in Munich
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
MariannaCh Nicosia, Cyprus
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557 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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English first
Nicosia, Cyprus
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Chose this hotel after reading the comments here and i am so glad i did. Everything about it was perfect. The location (could not be closer to Marienplatz), the clean and comfortable room, the free wifi, the friendly staff and the fantastic breakfast. What made a big impression to us was the minibar in our room which was free and... More

Was this review helpful? Yes 1
DirkKupfer, Manager at Hotel Mercure Muenchen Altstadt, responded to this review

Dear Marianna Ch., We sincerely appreciate your outstanding review. We are very happy that we were able to exceed your expectations in terms of the facilities and services. Thank you for the compliments and praises about our associates, which I will share to motivate them to always go the extra mile and extend the best possible services in all areas... More

Birmingham, Alabama
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Chose this one from reviews/price/location. Hit the target. Quiet, comfortable, clean rooms. Friendly, helpful staff. Breakfast buffet was hard to describe: everything delicious, fresh-squeezed OJ. Situated on a quiet, side-street, yet close to everything. Would not hesitate to stay again.

Was this review helpful? Yes
DirkKupfer, Manager at Hotel Mercure Muenchen Altstadt, responded to this review

Dear JoeLovesO, thank you very much for staying with us and your very good rating. We are pleased that you enjoyed your stay at the Mercure Munich Altstadt. We appreciate your positive feedback about our staff, the breakfast, the room, the location and the cost-performance ratio. We hope that we will be able to welcome you at our hotel very... More

Chicago, Illinois
Senior Contributor
43 reviews 43 reviews
42 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Hidden gem of a hotel within walking distance to both Munich central station and the Marienplatz (city center). Stayed here for 3 nights as a launching pad to visit Neuschwanstein and Andechs Monastery. Helpful staff and very spacious rooms, freshly updated and bright, with standard European bathrooms. Excellent breakfast offering multiple American and European selections. A solid hotel and perfect... More

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DirkKupfer, Manager at Hotel Mercure Muenchen Altstadt, responded to this review

Dear Saiklo, thank you for your awesome feedback on TripAdvisor. We appreciate your comments and we are glad to hear that our hotel could meet your demands. We are happy that you had a good stay here in the heart of Munich and we are looking forward to welcoming you in our hotel again. Best regards, Dirk Kupfer -Assistant General... More

Horsens, Denmark
Top Contributor
80 reviews 80 reviews
23 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were in the new wing of the hotel where the rooms were fresh and clean. We could walk to Marienplads, Viktualienmarkt, English Garden, etc.; if walking is not your thing then you can catch the S or U trains and trams as stops are close by. The breakfast was very good. It had the usual warm offerings, but the... More

Was this review helpful? Yes 1
DirkKupfer, Manager at Hotel Mercure Muenchen Altstadt, responded to this review

Dear Sonjee, Thank you very much for your stay and the time you spend to write this really good recommendation. We are looking forward to host you again during your next stay. Best greeting to Denmark Dirk Kupfer -Assistant General Manager- More

Tryon, North Carolina
1 review
5 of 5 stars Reviewed 3 weeks ago

Very nice place to stay in Munich. Close to Marienplatz center, food, beer, rail. Friendly staff & luggage storage room for early arrival/late departure. Sumptuous breakfast included. June 2014 construction work ongoing with no noise our weekend. Check status.

Review collected in partnership with Mercure Hotels

Was this review helpful? Yes
DirkKupfer, Manager at Hotel Mercure Muenchen Altstadt, responded to this review

Dear Robert H., Thank you very much for sharing your recent experience at our hotel with others. We were pleased to see how much you enjoyed the location, clean comfortable accommodations as well as the included breakfast. Did you know, that our minibar, SKY-Entertainment and the WiFi is included as well? We hope to be your hotel of choice in... More

Seattle, WA
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My husband and I stayed here for 2 nights at the end of June. The room and bathroom were clean and stocked with necessities. When we left for the day, we put up the 'Do not disturb' sign so our room would not be refreshed. Upon our return, housekeeping had left a bag of fresh towels hanging on the door... More

Was this review helpful? Yes
DirkKupfer, Manager at Hotel Mercure Muenchen Altstadt, responded to this review

Dear guest, We thank you for taking the time to post a review here on TripAdvisor. We are delighted that you enjoyed the services provided by our team. Did you know that you can also book a Junior-Suite (30m²) instead of a double room? It is just 40,- Euro extra per night. Just ask for it with your reservation or... More

Chicago,il
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The main asset for this hotel is its location just a short walk from the main attractions in central Munich. We also had a 2 block walk to the tram that brought us to Nymphenburg Palace. the breakfast was very nice. The room was fine and the staff was very helpful: they gave us good dining suggestions and helped with... More

Was this review helpful? Yes 3
DirkKupfer, Manager at Hotel Mercure Muenchen Altstadt, responded to this review

Dear DrJAK, thank you very much for your recommendation. We are very happy that you have enjoyed your stay. We are looking forward to welcome you again. With regards Dirk Kupfer -Assistant General Manager- More

Tyler, TX
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here for three nights and it is a nice hotel by European standards. The location is great. The staff was helpful and the breakfast very plentiful and had a good selection. Only problem we had was being charged for making calls that we never made. We never used the phone other than to call the front desk but... More

Was this review helpful? Yes 1
DirkKupfer, Manager at Hotel Mercure Muenchen Altstadt, responded to this review

Dear Barbara S., Thank you very much indeed for taking the time to write your review on TripAdvisor further to your stay at our property. Did you tell our reception staff at your check out, that you did not make any phone calls? All phone numbers and times will be saved, so we could figure out what happened. And of... More

New Delhi, India
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Decent property as per European standards. Mini bar is free on the day of arrival! Location is on a quite street from the city centre. All in all a decent property. Breakfast is decent with nice fresh juice machine. Subway is nearby to get to HBF.

Was this review helpful? Yes 2
DirkKupfer, Manager at Hotel Mercure Muenchen Altstadt, responded to this review

Dear guest, We sincerely appreciate your comments here on TripAdvisor, it was very rewarding to see that our hotel exceeded your expectations. We look forward to being your hotel of choice in the bavarian capital Munich. With warm regards Dirk Kupfer -Assistant General Manager- More

Melbourne, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 25, 2014

Great location but the hotel is in real need of an upgrade. The rooms are very tired; clean but not really good enough to justify the cost. On the plus side staff were helpful and the breakfast was good it just wasn't enough to stop us wishing we had booked elsewhere else

Was this review helpful? Yes 2
DirkKupfer, Manager at Hotel Mercure Muenchen Altstadt, responded to this review

Dear Peter L., Thank you for your stay and sharing your experience with others. We are glad to read that you enjoyed the service provided by our team. We are very sorry that you felt your accommodation to expensive, but we want to note, that you have stayed during one of the biggest trade fairs in Munich, so all hotels... More

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Additional Information about Hotel Mercure Muenchen Altstadt

Address: Hotterstrasse 4, 80331 Munich, Bavaria, Germany
Phone Number:
Location: Germany > Bavaria > Upper Bavaria > Munich
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Hotel Mercure Muenchen Altstadt 3*
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Also Known As:
Mercure Muenchen Altstadt
Mercure Hotel Munich

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Amenities

Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style
#26 Business Hotel in Munich #52 Family Hotel in Munich #75 Romantic Hotel in Munich
Hotel Class
Official Description (provided by the hotel)
We are renovating for you! From May until July 2014 we are building a brand new bistro restaurant, where we will serve your breakfast, homemade cakes and small local dishes from August 2014 onwards. Our old breakfast room will be replaced by five new modern double rooms which will be available from Autumn 2014 onwards. To keep noise disturbances on a minimum level, renovation work will only take place between 9am and 6pm. ... more   less 
Number of rooms
75

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