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Hotel Mercure Muenchen Altstadt

#57 of 390 Hotels in Munich
Certificate of Excellence
GreenLeadersBronze level
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Hotterstrasse 4, 80331 Munich, Bavaria, Germany
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Hotel Mercure Muenchen Altstadt
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717 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
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  • Italian first
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English first
  • All months
    (717)
  • Mar-May only
    (164)
  • Jun-Aug only
    (222)
  • Sep-Nov only
    (166)
  • Dec-Feb only
    (165)
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Rockford, Illinois
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

Mercure Altstadt has the perfect location, an easy walk from Marienplatz and all it has to offer. Our room was fairly small, but clean and tidy. The beverages in the mini-bar were complimentary. Breakfast was wonderful. Staff was very helpful. I would definitely stay there again.

Was this review helpful? Yes
DirkKupfer, Manager at Hotel Mercure Muenchen Altstadt, responded to this review

Dear kleiner7800, thank you very much for staying with us and that you enjoyed our hotel. We want to give the best service for our guests and we still try to make it even better - everytime. We're hoping to see you again. With regards Dirk Kupfer -General Manager- More 

London
Level Contributor
69 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The advantages of this hotel are numerous. It is very central within a short walk of the Marienplatz, the theatre and opera and many other attractions. The rooms are comfortable and spacious with good beds and bathroom. The cost is reasonable the breakfasts generous and mostly good if a little chaotic. The hotel is unpretentious, does not promise more than... More 

Was this review helpful? Yes
DirkKupfer, Manager at Hotel Mercure Muenchen Altstadt, responded to this review

Dear iloveitaly50, It is great that you felt so comfortable staying with us and I sincerely thank you for your review on TripAdvisor. Your compliments about the rooms, the location and especially the breakfast are much appreciated. And you are right, the advantages of our hotel are numerous :-). Here just some of them: - free high-speed Wi-Fi - included... More 

Finland
Level Contributor
159 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 213 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have just returned from four nights journey in Munich and at the Mercure Altstadt. Hotel Mercury Altstadt has great location, close to most tourist attraction in Munich. The staff was helpful and friendly. Junior suite was comfortable including free WiFi and free mini bar with free beer, water, coca cola and apple juice. The breakfasts were good, varied and... More 

Was this review helpful? Yes 1
DirkKupfer, Manager at Hotel Mercure Muenchen Altstadt, responded to this review

Dear guest, Many thanks for your positive review and your recent stay with us. It is great that you had a pleasant time in Munich and that especially the location and staffs attention was to your satisfaction, is a nice compliment which I will share with my team. Whenever you start planning your next trip to Munich, please just let... More 

Ireland
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Located on quiet side street less than 5 minutes walk to Marienplatz this hotel is perfect for seeing all of the Altstadt. You are only 20 minutes walk from Munich Hbf. The rooms are standard Mercure so no issues there. Staff are friendly. Good breakfast buffet available. Rooms have good aircon. Would certainly stay again.

Was this review helpful? Yes
DirkKupfer, Manager at Hotel Mercure Muenchen Altstadt, responded to this review

Dear Rover1, Thank you so much for your review here on TripAdvisor. I am happy to read that the location of our hotel, the breakfast and the service provided by our team met your expectations and needs. We would be pleased to welcome you back to Mercure Munich Altstadt soon and remain at your disposal for any further assistance. With... More 

Nord-Est
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very good location, right in the old city center, in a very quiet area but just a ew minutes away from the Marienplatz. Simple cosy rooms. Fantastic breakfast buffet. Very helpful and friendly staff. Very reasonable prices for a Munich hotel.

Was this review helpful? Yes
DirkKupfer, Manager at Hotel Mercure Muenchen Altstadt, responded to this review

Dear Leydixa, I would not want to miss the opportunity to thank you for your recommendation. I hope we were able to make your time in Munich as enjoyable as possible and I will be pleased to pass on your comments to the entire team. Whenever you are planning your next trip to Munich, please just let us know if... More 

New York City, New York
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Excellent location on quiet street a couple of blocks off Kaufingerstraße and very close to Marienplatz. Free wifi, breakfast and mini-bar. Air-conditioning very useful since temperature in 90s F when visited. Staff friendly and helpful.

Was this review helpful? Yes
DirkKupfer, Manager at Hotel Mercure Muenchen Altstadt, responded to this review

Dear Nymet, Thank you so much for staying with us and for your positive review here on TripAdvisor. Did you also noticed that also our SKY-Entertainment tv channels are also for free? There you can enjoy sport events or excellent movies as well. We are looking forward to welcome you again. With warmest regards Dirk Kupfer -General Manager- More 

Novi, Michigan
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and I stayed at this hotel for 3 nights. The hotel is 1 block away from the shopping district and a short walk to Marienplatz. This hotel has air conditioning in your room, which was important because the weather was hot hot hot (high 80's, low 90's) for our vacation. Also included in your hotel price is a... More 

Was this review helpful? Yes
DirkKupfer, Manager at Hotel Mercure Muenchen Altstadt, responded to this review

Dear matkanmich, Thank you very much for your detailed response here on TripAdvisor in regards to your recent visit to the Mercure Munich Altstadt. It is my pleasure to see that you enjoyed your stay with us. Unfortunately for our guests but as an advantage for the city the whole old city center of Munich is being renovated at the... More 

Singapore
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed in the standard room on the ground floor for 3 nights. Check in was swift and smooth. Breakfast and minbar are included. Breakfast selection is pretty good. The room is clean, and although we stayed on the ground floor, there is little or no noise at all. The hotel is really well-located, within walking distance to all the... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
DirkKupfer, Manager at Hotel Mercure Muenchen Altstadt, responded to this review

Dear kangaroocoffee, Thank you so much for your nice words and your recommendation here on TripAdvisor. We are hoping that you could enjoy your honeymoon and we wish all the best for you both. Maybe we will see you next year for the first anniversary? Please let us know in advance... With very warm regards Dirk Kupfer -General Manager- More 

tweed heads
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Currently we are staying at the Mercure the location is fantastic, breakfast sensational, hotel front staff very obliging and friendly highly recommend, restaurant on the ground floor have fabulous homemade foods and terrific coffee

Was this review helpful? Yes 1
DirkKupfer, Manager at Hotel Mercure Muenchen Altstadt, responded to this review

Dear Ros1995, It is great that you felt so comfortable staying with us and I sincerely thank you for your review on TripAdvisor. Your compliments about the breakfast, the location and especially the staff are much appreciated and I am pleased to share them with the entire team. We hope you will let us be your host again soon and... More 

london
Level Contributor
118 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel was very well located near to Marienplatz, where there are some lovely buildings, churches and restaurants. It is also where the main shopping drag is. Great for a few days holiday. The room was clean and comfy, and the items in the minibar were free! My only complaints are that they shouldn't give twin beds when a double... More 

Was this review helpful? Yes 1
DirkKupfer, Manager at Hotel Mercure Muenchen Altstadt, responded to this review

Dear Maneenz, I would not want to miss the opportunity to thank you for your recent stay and your recommendation on TripAdvisor. I hope we were able to make your time in Munich as enjoyable as possible and I will be pleased to pass on your comments to the entire team. All of our double rooms are equipped with two... More 

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