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Hotel Mercure Muenchen Altstadt

#62 of 390 Hotels in Munich
Certificate of Excellence
3.0 of 5
Hotel website
Hotterstrasse 4, 80331 Munich, Bavaria, Germany
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Hotel Mercure Muenchen Altstadt
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Ranked #62 of 390 Hotels in Munich
Certificate of Excellence
A recent review
4 of 5 stars reviewed 4 days ago
r0n5 Haifa, Israel
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682 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Haifa, Israel
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Location was great for - just off the ped zone near marienplatz. Breakfast GREAT with variety and espresso and freshly squeezed OJ. Room AND bathroom very spacious. Should really be more than 4. . . .

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
DirkKupfer, Manager at Hotel Mercure Muenchen Altstadt, responded to this review

Dear guest, thank you very much for your nice words. We are very happy that you enjoyed staying with us. We hope to welcome you again. With warm regards Dirk Kupfer -General Manager- More 

Top Contributor
139 reviews 139 reviews
27 hotel reviews
241 helpful votes 241 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel has the perfect location for Marianplatz and Munich's Glockenspiel. It was a short 5 minute walk to the city center. Rooms were very clean and comfortable. Breakfast offered many choices and had the most interesting "fresh squeezed" orange juice machine we had ever seen. Very helpful and friendly staff. This was a great find!

Was this review helpful? Yes 3
DirkKupfer, Manager at Hotel Mercure Muenchen Altstadt, responded to this review

Dear guest, Thank you so much for your very positive and wide recommendation. We are very glad, that you really enjoyed to staying with us. We're looking forward to welcome you again in Munich. With regards Dirk Kupfer -General Manager- More 

Finland, Europe
Senior Contributor
29 reviews 29 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Conviniently located - short and easy walk from the Marienplatz. Room is basic but still comfortable being typical German standard. Breakfast was good with a fee. A bit pricey but however would stay again.

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The Netherlands
Senior Contributor
29 reviews 29 reviews
22 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

For a convention in Munich we had to spend one night over there. The Messe is on south east of the city so I wanted to stay in downtown. For business this hotel is perfect. The staf at the reception is very friendly. We arrived already at 10 am, and were able to get our rooms. The room itself is... More 

Was this review helpful? Yes 1
DirkKupfer, Manager at Hotel Mercure Muenchen Altstadt, responded to this review

Dear Jahoovdmeer, thank you very much for your response here on TripAdvisor in regards to your recent visit to the Mercure Munich Altstadt. It is my pleasure to see that you enjoyed your stay with us. We are very sorry, that some guests in front of our hotel are too noisy in the morning. We will take a lot to... More 

Rio de Janeiro, RJ
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Located in the old city center, offers comfortable, clean rooms with a good breakfast............................................................................................................................................

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 1
Seattle, Washington
Top Contributor
59 reviews 59 reviews
45 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 4 weeks ago

You can walk virtually anywhere in Munich from here. Super helpful team at the front desk. Nice breakfast. Comfortable beds. Coffee in the room. Really enjoyed this place. One star deducted for lack of lobby space (nowhere for a group to gather) which was a slight problem if you're traveling with a group. Otherwise, great!

Was this review helpful? Yes 1
DirkKupfer, Manager at Hotel Mercure Muenchen Altstadt, responded to this review

Dear TexasTravelerAustin, Many thanks for your positive review here on TripAdvisor and your recent stay with us. It is great that you had a pleasant time in Munich and that especially the location and staffs attention was to your satisfaction, is a nice compliment which I will share with my team. It is true, we do not have a very... More 

Brasilia, DF
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed April 22, 2015

I stayed in a single room cabin and it was a vey pleasant stay, Although the room furniture is not modern, it is in good conditions and there is enough space for one person. The bathroom is big and has a great shower. The free Wi-Fi signal is powerful and my devices stayed connected troughout the entire room and bathroom.... More 

Was this review helpful? Yes 1
DirkKupfer, Manager at Hotel Mercure Muenchen Altstadt, responded to this review

Dear Jocaxxx, We sincerely appreciate your outstanding review. We are very happy that we were able to exceed your expectations in terms of the facilities and services. I am sorry, that my housekeeping team once missed it to replace the amenities in the bathroom. But for theses rare cases we also have a stock of all amenities at the lobby... More 

London, England
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed April 3, 2015 via mobile

The Mercure Altstadt is centrally located in Munich, close to most of the major attractions. It is fairly basic, but the rooms are well sized and clean. The staff were efficient, and the breakfast buffet was excellent. It worked very well staying here, in two rooms, with our children (7 & 9). There are a couple of parking garages close... More 

Was this review helpful? Yes 1
Contributor
12 reviews 12 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 26, 2015

The location of this hotel is the best thing about it. All the major sites are in walking distance and the tube is all so nearby. You are all so close to lots of restaurants and bars. The Breakfast was ok. The room was clean and the staff were helpful.

Was this review helpful? Yes 3
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