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All 378 Munich hotels

Hotel Mercure Muenchen Altstadt

3.0 of 5 Hotel   |   Hotterstrasse 4, 80331 Munich, Bavaria, Germany
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79%
Ranked #67 of 378 hotels in Munich
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
styxton London, United Kingdom
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572 people have reviewed this hotel

Traveler rating
    155
    285
    98
    22
    12
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
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English first
London, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed here for 9 days in August 2015. The hotel was superb, comfortable, convenient, a very pleasant bar, and excellent kitchen. But best of all were the staff at reception. Helpful, caring (!! - not a word I ever expected to use in this context), knowledgable. And they spoke excellent English and said nice things about my German. I... More

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South Riding, Virginia
Contributor
13 reviews 13 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel has five good things going for it - (1) it is in downtown Munich, (2) it has A/C, (3) it is quite and we didn't hear street noise, (4) the breakfast provided was enjoyable, and (5) from the research I did, the price was better compared to other downtown hotels. If this is important for you, the hotel... More

Was this review helpful? Yes 1
San Diego
Senior Contributor
39 reviews 39 reviews
20 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed 1 week ago

We were very disappointed in this hotel and our room. First the room- it was very basic, but small. There were no frills or comforts- reminded us of a budget hotel, even a hostel room is more homey. There was a bed, two basic dining room chairs, desk, and TV with white white walls. There was barely room to put... More

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DirkKupfer, Manager at Hotel Mercure Muenchen Altstadt, responded to this review

Dear guest, Thank you for review. First of all I want to say that I am very sorry that you were unhappy with your stay with us. You have booked and paid a standard double room with a size of 18-20 sqm, but you received a double room with 23 sqm. Unfortunately we were fully booked on your day of... More

Highland Park, New Jersey
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very pleasant stay. Front desk staff was very friendly and helpful. Room was nice. Free minibar, but it was not stocked with a lot. No problem - I just treated myself to the beverages. Hotel is close to many attractions, but the hotel is on the same block as several youth hostels and near casinos. Nothing wrong with that, but... More

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DirkKupfer, Manager at Hotel Mercure Muenchen Altstadt, responded to this review

Dear Hillel C., Thank you for your review. But it seems, that you have stayed in our sister hotel Mercure Munich City Center, which is located nearby the Central Station, where you can also find a lot of hostel and other hotels. Our high speed WiFi is included every time, even the Premium WiFi which you have to pay for... More

Berkshire
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We arrived in Munich by train and found the hotel without any problems. The reception staff were very efficient and friendly in checking us in, and this was our experience of the staff throughout our 3-night stay. The hotel is in a great location right in the centre of Munich, and within easy walking distance of all the main attractions.... More

Review collected in partnership with Accorhotels.com

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DirkKupfer, Manager at Hotel Mercure Muenchen Altstadt, responded to this review

Dear guest, Thank you very much for your outstanding recommendation. We are very delighted that you enjoyed the services provided by our team. We hope to see you again in Munich. Yours Sincerely, Dirk Kupfer -Assistant General Manager- More

Brisbane, Australia
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Great location beside Marienplatz and train station. Great breakfasts. Staff very polite and helpful. Very clean. Good value for money. Restaurant under renovation - but no disruption caused..........

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
DirkKupfer, Manager at Hotel Mercure Muenchen Altstadt, responded to this review

Dear Michael, thank you very much for staying with us and that you enjoyed our hotel. We want to give the best service for our guests and we still try to make it even better. We're hoping to see you again. With regards Dirk Kupfer -Assistant General Manager- More

Nicosia, Cyprus
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Chose this hotel after reading the comments here and i am so glad i did. Everything about it was perfect. The location (could not be closer to Marienplatz), the clean and comfortable room, the free wifi, the friendly staff and the fantastic breakfast. What made a big impression to us was the minibar in our room which was free and... More

Was this review helpful? Yes 1
DirkKupfer, Manager at Hotel Mercure Muenchen Altstadt, responded to this review

Dear Marianna Ch., We sincerely appreciate your outstanding review. We are very happy that we were able to exceed your expectations in terms of the facilities and services. Thank you for the compliments and praises about our associates, which I will share to motivate them to always go the extra mile and extend the best possible services in all areas... More

Birmingham, Alabama
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

Chose this one from reviews/price/location. Hit the target. Quiet, comfortable, clean rooms. Friendly, helpful staff. Breakfast buffet was hard to describe: everything delicious, fresh-squeezed OJ. Situated on a quiet, side-street, yet close to everything. Would not hesitate to stay again.

Was this review helpful? Yes
DirkKupfer, Manager at Hotel Mercure Muenchen Altstadt, responded to this review

Dear JoeLovesO, thank you very much for staying with us and your very good rating. We are pleased that you enjoyed your stay at the Mercure Munich Altstadt. We appreciate your positive feedback about our staff, the breakfast, the room, the location and the cost-performance ratio. We hope that we will be able to welcome you at our hotel very... More

Chicago, Illinois
Senior Contributor
45 reviews 45 reviews
44 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed July 15, 2014

Hidden gem of a hotel within walking distance to both Munich central station and the Marienplatz (city center). Stayed here for 3 nights as a launching pad to visit Neuschwanstein and Andechs Monastery. Helpful staff and very spacious rooms, freshly updated and bright, with standard European bathrooms. Excellent breakfast offering multiple American and European selections. A solid hotel and perfect... More

Was this review helpful? Yes
DirkKupfer, Manager at Hotel Mercure Muenchen Altstadt, responded to this review

Dear Saiklo, thank you for your awesome feedback on TripAdvisor. We appreciate your comments and we are glad to hear that our hotel could meet your demands. We are happy that you had a good stay here in the heart of Munich and we are looking forward to welcoming you in our hotel again. Best regards, Dirk Kupfer -Assistant General... More

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Additional Information about Hotel Mercure Muenchen Altstadt

Address: Hotterstrasse 4, 80331 Munich, Bavaria, Germany
Phone Number:
Location: Germany > Bavaria > Upper Bavaria > Munich
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Mercure Muenchen Altstadt 3*
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Also Known As:
Mercure Muenchen Altstadt
Mercure Hotel Munich

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Amenities

Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style
#30 Business Hotel in Munich #42 Family Hotel in Munich #67 Ski-In / Ski-Out Hotel in Munich #74 Romantic Hotel in Munich
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75

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