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Cosmopolitan Hotel

Hohenzollernstrasse 5, 80801 Munich, Bavaria, Germany
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Cosmopolitan Hotel
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Cosmopolitan Hotel
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118 reviews from our community

Traveler rating
    12
    61
    25
    13
    7
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10
34
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

I recently stayed at the Cosmopolitan hotel which was very conveniently located for the meeting I had to attend. The welcome was friendly on check in and the service was efficient and helpful. A nice touch was being offered a bottle of water to take with me on checkout. Wifi was ok, easy to connect to but not super fast.... More 

Was this review helpful? Yes
Julia S, Quality Manager at Cosmopolitan Hotel, responded to this review

Dear Peter M, Thank you for your kind review. I am pleased that you enjoyed your stay with us and that our services came to your satisfaction. Please accept my apologies, if you had been disturbed by noise in the morning. I would like to inform you that our hotel will be completely renovated, starting next month. We hope to... More 

Bucks County, Pennsylvania
Senior Contributor
49 reviews 49 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed March 10, 2015

I spent 2 nights at this hotel at the suggestion of my business colleagues from Toronto and Sydney. I was dismayed to learn from them (after I'd arrived in Munich/before I checked in) that the hotel is slated for complete demolition at the end of the month. I steeled myself for indifferent staff, lousy service, less than ideal conditions, etc.... More 

Was this review helpful? Yes 1
Julia S, Quality Manager at Cosmopolitan Hotel, responded to this review

Dear Chip K, Thank you for taking your time in writing this kind review. I am very pleased to read your positive words on your room as well as our breakfast and I am particular glad that our staff could delight you with their service. We also look forward to the refurbishment and modernization of our hotel and we are... More 

North Sydney, Australia
Top Contributor
91 reviews 91 reviews
14 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed February 13, 2015

The hotel is a typical city hotel but the staff are exceptional. Thy were so intent that we enjoy our stay and were so kind when I fell ill when we were there. The room was a good size and very clean. Unfortunately we were there during World Cup so it was a little noisy ( till about 3am ).... More 

Was this review helpful? Yes
Julia S, Quality Manager at Cosmopolitan Hotel, responded to this review

Dear Sheena D, Thank you for your great review on your stay last summer with us. With great pleasure I read your praising words on our staff and I will share your comment with our team. We hope to seeing you again soon. Best regards Julia Sprung (Quality Manager) and the team of the anna hotel More 

Zagreb, Croatia
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 22, 2014

A good hotel, clean, spacious rooms, good heating, comfortable bed, quiet and peaceful. Good neighborhood with many shops and cafes nearby. Even two metro stations are nearby and there are also some buses nearby but you need to know their itinerary. Pleasant and helpful staff. I recommend this hotel.

Was this review helpful? Yes
Julia S, Quality Manager at Cosmopolitan Hotel, responded to this review

Dear Ijerkaa, Thank you for having chosen our property for your visit of Munich. With great pleasure I learned you enjoyed our hotel, with our ideal location in the lively district Schwabing and I am especially glad that you rate our staff very high. We hope to seeing you again soon. Best regards Julia Sprung (Quality Manager) and the team... More 

Pas de Calais
Top Contributor
120 reviews 120 reviews
22 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed November 28, 2014

We found nothing lacking about our room. It was warm,comfortable and quiet and even came with a shoe horn! German TV is a bit iffy but the free WiFi was more than adequate to stream live TV. The on site parking arrangements are fine but you do need to book. Make sure to tell them if you have a large... More 

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Julia S, Quality Manager at Cosmopolitan Hotel, responded to this review

Dear PasdeCalaisJames, Thank you for your great and extensive review. I am glad that you have chosen our property, and particularly pleased to read that you rate our rooms very high and that our services came to your satisfaction. How nice you give some helpful clues to the travel community. We hope to seeing you again soon. Best regards Julia... More 

Luxembourg City, Luxembourg
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed October 15, 2014

This hotel is located in a nice area just outside the city center and just three minutes walk from the U-Bahn. The rooms are clean and pretty standard, though lacking a safe and the WiFi was only working when I posted myself close to the door. Though the entry is located away from the street on the frontside, my room... More 

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Julia S, Quality Manager at Cosmopolitan Hotel, responded to this review

Dear D B, I thank you for your review. It is great you felt comfortable in the area of our hotel and you had been satisfied with our services. Your compliments on our staff have already been forwarded to the entire team. I feel sorry, if we could not convince you entirely of your hotel and meet your expectation. Nevertheless... More 

Winnipeg, Canada
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 18, 2014

This hotel was over-rated on Hotels.com. It was tucked away in a back alley. Fro the outside, you couldn't tell that it was a hotel. The balconies looked shabby with laundry hanging. The inside was even worse. Dirty walls in the hallways and stained, dirty carpeting everywhere. Tiny rooms, no AC, and flakey wifi. Only three or four parking spots... More 

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Julia S, Quality Manager at Cosmopolitan Hotel, responded to this review

Dear taglis, Thank you for choosing our hotel for your stay in Munich. It is important to us that our guests feel comfortable staying in our hotel. With great regret I read the description of your negative impression and experience in our hotel. We are aware that our hotel needs refurbishment, and I agree with you thta the front does... More 

London, UK
Top Contributor
255 reviews 255 reviews
32 hotel reviews
132 helpful votes 132 helpful votes
3 of 5 stars Reviewed July 15, 2014

The Cosmopolitan Hotel is well located in central Munich. I stayed in a suite which I believe is more spacious than a standard room. It was clean, quiet, with a large double bed, plenty of storage space, decent bathroom and free wifi. There was no in-room safe. There was an adequate self service buffet breakfast. Other than that, the hotel... More 

Was this review helpful? Yes
Julia S, Quality Manager at Cosmopolitan Hotel, responded to this review

Dear Richard035, Thank you for your review. It is great you had been satisfied with your stay and enjoyed our breakfast. I regret if you missed more facilities and the character of our hotel. However your slogan describes very well our idea of the Cosmopolitan hotel: to be as a 3-star hotel the perfect place to stay on business trips... More 

Basingstoke, United Kingdom
Senior Contributor
47 reviews 47 reviews
24 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed June 27, 2014

When I first approached it I just though "oh my what is this hotel going to be like". It really does not have an appealing outside but when I entered the reception area it looked much nicer. The staff are really friendly and always up for a chat. The Room was clean and a decent size. The hotel is located... More 

Was this review helpful? Yes
Julia S, Quality Manager at Cosmopolitan Hotel, responded to this review

Dear PinkAngel25, Thank you for your kind review. This is a nice slogan: I am happy to hear we could convince you with the interior design of our hotel and that you describe our personal to be delightful. Happily I will forward your comment onto out team. Kindly be informed that in general our rooms are cleaned earlier than the... More 

Venice, Italy
Top Contributor
184 reviews 184 reviews
27 hotel reviews
98 helpful votes 98 helpful votes
3 of 5 stars Reviewed April 29, 2014

Centrally located with car parking and close to the English Garden made it very useful for visiting the city. Rooms are a bit tired, but the staff are very helpful. Had to relocate for the last night as the cost was going to double, even though it was not taken we understand and went to one nearby, at which the... More 

Was this review helpful? Yes 1
Julia S, Quality Manager at Cosmopolitan Hotel, responded to this review

Dear lagoon08, Thank you for your review. It is great that you enjoyed our central location and thank in particular for your praising words on our staff. I am sorry that we could not convince you entirely of our service and hotel during your stay. We are aware that some of our rooms require refurbishment and we have plans for... More 

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