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All 378 Munich hotels

Leonardo Hotel Munich Arabellapark

4.0 of 5 Hotel   |   Effnerstrasse 99, 81925 Munich, Bavaria, Germany (Formerly Holiday Inn Munich)
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Leonardo Hotel Munich Arabellapark
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Ranked #251 of 378 Hotels in Munich
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217 reviews from our community

Traveler rating
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    95
    71
    22
    13
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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Cairo
Contributor
18 reviews 18 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Well I was in for a conference at the Messe, I read the reviews before and I was worried. But the check in took 30 seconds, free WiFi, the room was very nice, reasonably big, very comfortable. The breakfast was ok, the underground is a good 15 minutes walk but you can take bus 187 right at the hotel and... More

Was this review helpful? Yes 1
Pembrokeshire
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Stayed here for 3 nights, not our choice it was booked for us . Some but not all friendly staff, the young girl serving in the bar was very miserable and slow to serve drinks. This hotel in need of a revamp very dated rooms although clean on arrival, the room cleaners need to pay a lot more attention when... More

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Texas
Top Contributor
82 reviews 82 reviews
24 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed May 25, 2014

Stayed here on business so I didn't get a choice in the matter. Based on the pricing and competition I would not choose to stay here. That's not because it's terrible (it isn't), but because there are better options available elsewhere for similar prices. The internet was comically slow and room service was of fairly low quality. I don't normally... More

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed May 22, 2014

As a family of four adults travelling together, we had booked two rooms for 3 nights. Having arrived in Munich in our rental car, we were confused when following the GPS to pull up at a Leonardo Hotel, our booking was for a Holiday Inn. At the time of our stay there had been no information sent to us about... More

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Munich, Germany
1 review
2 of 5 stars Reviewed April 28, 2014

Sorry to say but for the same amount of money I have stayed in much well equipped and better smelling hotels. Internet is super slow. Cigarett smoke on the corridor is really disappointing. Hotel really needs modernization! :) Anyways, it's clean with small rooms.

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Contributor
20 reviews 20 reviews
12 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed March 4, 2014

If you are looking for a nice place to stay during a tourist visit to Munich, this is NOT the place. In desperate need of modernization and updating this hotel is old, set back amongst trees and difficult to find if you do not have a car or a navigation system. Public transport is a bus and the hotel is... More

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IHGCare, Guest Relations Manager at Leonardo Hotel Munich Arabellapark, responded to this review

Dear Hvhighexp, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the... More

Nicosia, Cyprus
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed January 18, 2014

Stayed for a week late December 2013-January 2014. Initial room allocation for 2 people, small by way of room and bed sizes, as well as wood furniture that made it look outdated. Asked to change the room and it was politely effected from the second day via an upgrade at no extra charge. New room even exceeded expectations. Moving on,... More

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IHGCare, Guest Relations Manager at Leonardo Hotel Munich Arabellapark, responded to this review

Dear Georgios1974, Thank you for sharing your comments regarding your experience. We appreciate you taking the time to help us improve our guest services. I am sorry to hear the troubles you had during your visit. I sincerely apologize for we fell below your standards on room condition and truly sorry for you did not find our location to your... More

Munich, Germany
Senior Contributor
46 reviews 46 reviews
42 hotel reviews
59 helpful votes 59 helpful votes
2 of 5 stars Reviewed December 16, 2013

If you get there by public transport you have to walk at least 15 mins so better take a cab if you are tired. Check in was fast but too little information about the hotel facilities and the area. The room was in a good condition the bathroom not. Minibar is empty so you have to use a vending machine... More

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Leonardo Hotel Munich Arabellapark, responded to this review

Dear Baloo12345678, Thank you very much for your feedback. We value your comments, as they enable us to further improve our services and to surpass the very high standards our guests expect. I read with much concern the troubles you have encountered during your stay. I sincerely apologize for we fell below your standards on most of the services and... More

Bracknell
Senior Contributor
40 reviews 40 reviews
34 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed December 12, 2013

I had a bad first impression as I walked into the lobby. Everything looked old-fashioned and tired. As I was standing in line to checkin I looked more carefully and realised I was being unfair - the reason it looks so bad is because there is construction work in progress to resurface the floor. Maybe they will clean up the... More

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IHGCare, Guest Relations Manager at Leonardo Hotel Munich Arabellapark, responded to this review

Dear ultrak3wl, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the shortfalls you have experienced during your stay. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the service level we aim for. Rest assured,... More

Utrecht, The Netherlands
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed November 19, 2013

I spent three night at the Holiday Inn in Effnerstrasse, in Nov. 2013 (room 314). Not too bad, the price was reasonable, and the accommodation in general comfortable. A few things that could be improved: WiFi connection was very slow; the bath tub and shower would require to be refreshed; the breakfast was rather expensive, at 21 euro. I had... More

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IHGCare, Guest Relations Manager at Leonardo Hotel Munich Arabellapark, responded to this review

Dear ziochecco1954, Thank you for your candid feedback. It is unfortunate you were not fully satisfied with the accommodations. But we are pleased you did enjoy your meal in our restaurant. We are always looking for ways to improve our hotel, and your feedback will help us to do so. Regards, Brenda J. Case Manager IHGCare More

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Additional Information about Leonardo Hotel Munich Arabellapark

Address: Effnerstrasse 99, 81925 Munich, Bavaria, Germany (Formerly Holiday Inn Munich)
Location: Germany > Bavaria > Upper Bavaria > Munich
Price Range (Based on Average Rates): $
Hotel Class:4 star — Leonardo Hotel Munich Arabellapark 4*
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Also Known As:
Holiday Inn Munich Hotel Munich
Munich Holiday Inn

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