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All 383 Munich hotels

Mandarin Oriental, Munich

5.0 of 5 Hotel   |   Neuturmstrasse 1, 80331 Munich, Bavaria, Germany
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93%
Ranked #1 of 383 hotels in Munich
A recent review
5 of 5 stars reviewed 4 days ago
Andrea H North Palm Beach, Florida
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473 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
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English first
North Palm Beach, Florida
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed in this hotel for 4 nights, and had a wonderful experience. By the 2nd day the staff knew our names and our preferences. The hotel is slightly older in style, and our rooms were nice, comfortable and clean, but I don't think this hotel is about the rooms as much as the service which was excellent. True, our... More

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Harpenden, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago NEW

First of all the bell boys and the breakfast staff were good, remembered our name and were pleasant and helpful. The roof terrace was nice. Based on previous reviews and the price we expected perfection but ... When we arrived we were told the room would be ready for one and they would ring us if as expected it was... More

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MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear skharp, Thank you for sharing your experiences during your recent stay at Mandarin Oriental, Munich. I am happy that you appreciated the friendliness of the bell boys and breakfast staff. Unfortunately, we did not meet your expectations in some areas. Please allow me to apologize for the service you have received with our concierge throughout your stay. However, I... More

Brisbane, Australia
Senior Contributor
43 reviews 43 reviews
23 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed there on our last day of our European trip, stayed at the Charles hotel two weeks before this. This is a hotel in a GREAT location, it's appears to be the best part of town with Chanel, And luxury stores around the corner. We were on the 7 the floor which is not recommended due to slopping ceiling. Like... More

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MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear Debra2550, Thank you for having taken the time to post your observations on the occasion of your recent visit to Mandarin Oriental, Munich. We are very sorry that your stay was not entirely to your satisfaction as you did not like the slopping ceiling and the curtains in the room. Please accept my sincere apologies for the delay in... More

Glasgow, United Kingdom
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived from the train station and the staff could not have been more helpful at every turn. From showing us to our rooms to each time we saw any of them being called by our name this hotel truly lives up to its reputation as one of the leading hotels of the world. We ate at Marks restaurant in... More

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MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear Debbie H, I am thrilled to learn how much you enjoyed your stay at our hotel and that you appreciated Mandarin Oriental’s legendary service from the heart and our high standards. We are looking forward to the pleasure of welcoming you again in the near future. Best regards, Wolfgang Greiner General Manager Mandarin Oriental, Munich More

New York City, New York
Contributor
17 reviews 17 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I love this hotel! The rooms are wonderful, the staff is great and the location is perfect. I have stayed here many times, and the hotel always provides a consistently excellent experience. It lives up to its reputation as one of the best hotels in the world. As a note, they are planning a renovation of the bar and lounge.... More

Was this review helpful? Yes 1
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear jcsuva79, Thank you for sharing your fantastic comment. What a pleasure that you like our hotel and appreciate our high service standards. Thank you for the compliments especially in regards to our colleagues who obviously managed to provide Mandarin Oriental’s legendary service from the heart. We are looking forward to your next stay at your home away from home.... More

McKinney, Texas
Top Contributor
65 reviews 65 reviews
23 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have stayed here twice now, and on both occasions, I had a great room and the staff were all incredible. The bellmen were all outstanding- very helpful with our car rental and generous with the bottled water; the room was luxurious and well-appointed with all the modern conveniences- the housekeeping girl did a great job anticipating our needs- water... More

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MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear Bob-and-Mila, Thank you for taking the time to share your kind words about our hotel. It is a pleasure to learn how much you appreciated our services and enjoyed your stay at Mandarin Oriental, Munich. We are looking forward to your return visit in the near future. Best regards, Wolfgang Greiner General Manager Mandarin Oriental, Munich More

Newcastle, NSW
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 14, 2014

Spent 6 days in Munich for a business meeting. Beautifully restored and furnished building with extremely comfortable room. Exceptional service in the restaurant for breakfast and room service with a smile. Great location for CBD and shopping. Cannot say enough about the staff; the concierge who got me tickets to BMW world at short notice, receptionist who got me a... More

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MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear sr08, Thank you for staying with us and for posting your kind words on TripAdvisor. I am thrilled to learn that you had an enjoyable stay at our hotel and appreciated our services. We are looking forward to the pleasure of welcoming you again soon to Mandarin Oriental, Munich. Best regards, Wolfgang Greiner General Manager Mandarin Oriental, Munich More

Tel-Aviv
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 10, 2014

My wife and i stayed at Munich Mandarin Oriental three nights from 29 June to 2nd July 2014. Our stay couldn't be better. The reception, the rooms, the service and the readiness to help made our visit a pleasure. We recommend this hotel warmly. It reminded us somewhat of the Mandarin Oriental in Bangkok, to us - the epitome of... More

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MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear Abraham B, Many thanks for your great comment. It makes us happy to learn that you enjoyed your stay that much and that you appreciated our service from the heart. We are looking forward to the pleasure of welcoming you again at Mandarin Oriental, Munich in the near future. Best regards, Wolfgang Greiner General Manager Mandarin Oriental, Munich More

Abu Dhabi, United Arab Emirates
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed June 16, 2014

We normally stay at a competitor and have done so for years. This time we chose the Mandarin Oriental in Munich and it was certainly worth the switch. Unfortunately it was only a short stay of one night - would have loved to stay longer to experience the hotel even more. Extremely friendly welcome at the door and reception with... More

Was this review helpful? Yes 3
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear z_tromi, On behalf of the entire Mandarin Oriental, Munich team I would like to thank you for sharing such delightful remarks about your recent stay at our hotel. It is with great pleasure that I have read your comments regarding our suite amenities and the quality of our breakfast. I will make sure to share your kind words regarding... More

Monaco
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed June 12, 2014

I have stayed in many 5 Star hotels in the world. This must count as of the top Hotels on my list. The staff are extremely friendly and helpful. The decor of the room is warm and friendly with everything one needs. I was very surprised to find wooden shoe tree for women and men and an exercise mat.Very nice... More

Was this review helpful? Yes
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear Concordia, What a lovely comment! We highly appreciate you taking the time to share your impressions of the Mandarin Oriental, Munich. Thank you also for mentioning the amenities in your room and your visit to our China Moon Roof Terrace; we are delighted to hear that have you enjoyed your stay! My team and I are looking forward to... More

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Additional Information about Mandarin Oriental, Munich

Address: Neuturmstrasse 1, 80331 Munich, Bavaria, Germany
Phone Number:
Location: Germany > Bavaria > Upper Bavaria > Munich
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Mandarin Oriental, Munich 5*
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Also Known As:
Mandarin Oriental Munich Hotel Munich
Mandarin Oriental Hotel Munich
Mandarin Munich
Munich Mandarin Oriental

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Luxury Hotel in Munich #1 Business Hotel in Munich #2 Family Hotel in Munich #2 Romantic Hotel in Munich
Hotel Class
Official Description (provided by the hotel)
Quietly tucked away in a side street, yet centrally located near the famed Maximilianstrasse, Mandarin Oriental, Munich is an elegant gem of Neo-Renaissance charm, providing the highest levels of personalised service in the city and award-winning restaurant and bars. The newly refurbished 48 spacious rooms and 25 suites offer the finest in contemporary luxury and, along with the stunning roof-top pool, feature views that stretch across the picturesque surroundings of the old town. ... more   less 
Number of rooms
73

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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