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Mandarin Oriental, Munich

Travelers' Choice award winner
5.0 of 5
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Neuturmstrasse 1, 80331 Munich, Bavaria, Germany
Mandarin Oriental, Munich
Best prices for: 1 room 1 guest
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Ranked #4 of 385 Hotels in Munich
A recent review
5 of 5 stars reviewed 3 days ago
One_Singapore Singapore, Singapore
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572 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 of 5 stars Reviewed 3 days ago NEW

Was in Germany for a business trip and wrapped up the trip as a tourist in Munich. Had wanted a centrally located hotel within walking distance of major tourist sights in the city. Chose the Mandarin Oriental. Location was superb. The Hofbrauhaus was just behind the hotel around the block. This was the week before Oktober fest. So the mood... More 

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Bedford, United Kingdom
Top Contributor
162 reviews 162 reviews
40 hotel reviews
394 helpful votes 394 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Of all the short stay hotels we had in Germany this was by far the best - excellent levels of service throughout and the location was perfect for a sight-seeing visit to all the attractions in Munich - highly recommended.

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Dublin, Ireland
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

From the moment you get out of the car outside the front door of the Mandarin, you feel that you have arrived in the middle of Asia but with a Bavarian Munich feel.We love the staff and their welcoming air. The service levels are just what you would get in Hong Kong. The food is excellent and the rooms extremely... More 

Was this review helpful? Yes 1
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear VoyageHom, I would like to thank you for your very kind words. Please be assured that your comment will be shared with the colleagues. It is a pleasure to read that you had a wonderful stay and liked the Asian touch at Mandarin Oriental, Munich. We are looking forward to welcoming you again in your home away from home.... More 

Panama City, Panama
Top Contributor
384 reviews 384 reviews
81 hotel reviews
218 helpful votes 218 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It's a very nice hotel, very good service from the time you arrive until you live. The Internet I mean the wifi was great very fast. Also room service was fast and every thing good. The price is hight but the brand is expensive. Good location

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MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear Cesario0, Thank you for your nice comment. I am delighted to learn that you experienced an excellent stay at Mandarin Oriental, Munich and thank you for complementing our fast Wifi system. We are looking forward to the pleasure of welcoming you to Munich and to our hotel again in the near future. Best regards, Wolfgang M. Greiner General Manager... More 

Munich, Germany
Reviewer
5 reviews 5 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

One of the last real cocktail bar in Munich with delicious food, coffee & sweets. Try their creme brule with strawberries and vanilla ice (which seems to be an atracction for foodies!) or just sip superb cocktails in a very personal ambience.

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MOMUCMunich, Manager at Mandarin Oriental, Munich, responded to this review

Dear viajeroar, With pleasure I have learned that you had a great time in our bar and enjoyed the food and drinks. We are very much looking forward to your next visit at Mandarin Oriental, Munich. Best regards, Mike Fuchs Executive Assistant Manager Mandarin Oriental, Munich More 

Singapore, Singapore
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The Mandarin Oriental Hotel Munich is indeed a world class luxury hotel. The service is immaculate and the staff are very well trained. You can "feel" this everytime you call the reception, or concierge, etc. I decided to stay at this hotel because of its reputation and the positive reviews here in TripAdvisor. However, I was not aware of the... More 

Was this review helpful? Yes 2
MOMUCMunich, Manager at Mandarin Oriental, Munich, responded to this review

Dear Jason C, Thank you for having taken the time to share with us your experience on your recent stay at our hotel. I am pleased to learn that you appreciated our high service standards. However, I am very sorry that your stay was not entirely to your satisfaction due to some technical shortcomings and the relocation of our reception,... More 

Santa Barbara, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I stayed at the Mandarin Oriental in Munich last week-end and I must say it was outstanding. Although there are renovations going on, it did not detract one bit from the charm, luxury and attraction of the hotel. What made it special was the staff: they are professional, friendly, helpful and make you feel like a guest of a private... More 

Was this review helpful? Yes 1
MOMUCMunich, Manager at Mandarin Oriental, Munich, responded to this review

Dear gmaciocia, Thank you for sharing your kind words on the occasion of your recent stay at Mandarin Oriental, Munich. I am thrilled to learn that you spent an enjoyable and memorable weekend with us and that you appreciated the colleagues’ service from the heart. We hope that you will have the opportunity to visit the Bavarian Capital again and... More 

Dubai, United Arab Emirates
Senior Contributor
33 reviews 33 reviews
32 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Had the wonderful opportunity to stay while on a 2 night Visit to Munich.. first time stay at the MO and what an experience... Rooms are lovely, staff are wonderful and food is superp.... An amazing hybrid of Eastern charm and Western galore in one...

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MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear MAA8942, Thank you for staying with us. With pleasure I learned that you had a fantastic stay at Mandarin Oriental, Munich and that we met your expectations. We are looking forward to welcoming you again to our hotel in the near future. Best regards, Wolfgang Greiner General Manager Mandarin Oriental, Munich More 

London, United Kingdom
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed March 21, 2015

We booked this hotel believing it to be one of the best in Munich. We paid euro 1500 for 3 nights and it is one of my biggest regrets. I thought it would be a treat...Beware major renovations are happening, so many facilities are not available. No spa, no sauna, no proper restaurant or bar, no. 5 star hotel breakfast.... More 

Was this review helpful? Yes 9
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear KT2769, Thank you for sharing your experience at our hotel. I am very sorry that you did not enjoy your stay and I would like to apologize for any inconveniences caused to you. I would like to point out that Amour Fou spa treatments are available; sauna and steam bath are unfortunately unavailable until May. All other mentioned services... More 

Santa Barbara, California
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 15, 2015

It might be the water, but probably just great management hiring great people, and supporting them. Literally from the valet on up to the reception, these people are excited about about what they do, and who they work with, and it shows. Every interaction is memorable, and charged. The "welcome cocktail" because our rooms were not quite ready turned into... More 

Was this review helpful? Yes 4
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear Jon B, We thank you for having chosen Mandarin Oriental, Munich for your stay in the Bavarian capital and for sharing your kind comments with TripAdvisor readers. It makes me very happy to learn that you had a pleasant stay and appreciated the colleagues’ service from the heart. They proudly accepted your praise. We certainly look forward to the... More 

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