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Mandarin Oriental, Munich

Travelers' Choice award winner
5.0 of 5
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Neuturmstrasse 1, 80331 Munich, Bavaria, Germany
Mandarin Oriental, Munich
Best prices for: 1 room 1 guest
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Ranked #4 of 385 Hotels in Munich
A recent review
5 of 5 stars reviewed 1 week ago
ram1yer Pune, India
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575 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
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    (134)
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Pune, India
1 review
5 of 5 stars Reviewed 1 week ago

The team at this hotel really know and understand what customer delight means and take every step required to make sure you are delighted :) ! We were traveling for the first time with our 2 year old and were very apprehensive about a lot of things .. But the team in this place made all of us so comfortable... More 

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MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear ram1yer, What a delight to read your fabulous comment on the occasion of your recent stay at Mandarin Oriental, Munich. It is our pleasure to satisfy our guests and even to surprise them. I am thrilled to learn that you had a comfortable stay and that your “little tornado” was happy, too. Thank you for pointing out Vivian and... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

From the moment we arrived we were amazed at this phenomenal hotel. From its central location to attention to detail this hotel is a jewel! The breakfast was delightful and service matched. Our room was spectacular, and hands down the best bathroom in Europe! Thank you again Mandarian Oriental for everything! Michele H

Was this review helpful? Yes 1
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear MicheleRH, Thank you for your kind comment and for evaluating our spacious bathrooms the best in Europe. I am delighted to learn that your stay at Mandarin Oriental, Munich was pleasant and comfortable. We are looking forward to your return visit to Mandarin Oriental, Munich in the near future. Best regards, Wolfgang M. Greiner General Manager Mandarin Oriental, Munich More 

Singapore, Singapore
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Was in Germany for a business trip and wrapped up the trip as a tourist in Munich. Had wanted a centrally located hotel within walking distance of major tourist sights in the city. Chose the Mandarin Oriental. Location was superb. The Hofbrauhaus was just behind the hotel around the block. This was the week before Oktober fest. So the mood... More 

Was this review helpful? Yes 1
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear One_Singa, Thank you for staying at Mandarin Oriental, Munich last September and for taking the time to share your impressions on your visit. It is a pleasure to read that you were very happy with your choice and the location of our hotel. That’s fine that you even experienced Bavarian traditions. I hope that you will have the opportunity... More 

Bedford, United Kingdom
Top Contributor
188 reviews 188 reviews
40 hotel reviews
478 helpful votes 478 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Of all the short stay hotels we had in Germany this was by far the best - excellent levels of service throughout and the location was perfect for a sight-seeing visit to all the attractions in Munich - highly recommended.

Was this review helpful? Yes 2
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear GRAHAMMMC, Thank you for your kind note. We are happy that you had a wonderful stay at our hotel and appreciated our fine service. We are very much looking forward to your return visit to Mandarin Oriental, Munich on the occasion of your next trip to Munich. Best regards, Wolfgang M. Greiner General Manager Mandarin Oriental, Munich More 

Dublin, Ireland
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

From the moment you get out of the car outside the front door of the Mandarin, you feel that you have arrived in the middle of Asia but with a Bavarian Munich feel.We love the staff and their welcoming air. The service levels are just what you would get in Hong Kong. The food is excellent and the rooms extremely... More 

Was this review helpful? Yes 2
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear VoyageHom, I would like to thank you for your very kind words. Please be assured that your comment will be shared with the colleagues. It is a pleasure to read that you had a wonderful stay and liked the Asian touch at Mandarin Oriental, Munich. We are looking forward to welcoming you again in your home away from home.... More 

Panama City, Panama
Top Contributor
384 reviews 384 reviews
81 hotel reviews
222 helpful votes 222 helpful votes
5 of 5 stars Reviewed April 14, 2015

It's a very nice hotel, very good service from the time you arrive until you live. The Internet I mean the wifi was great very fast. Also room service was fast and every thing good. The price is hight but the brand is expensive. Good location

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MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear Cesario0, Thank you for your nice comment. I am delighted to learn that you experienced an excellent stay at Mandarin Oriental, Munich and thank you for complementing our fast Wifi system. We are looking forward to the pleasure of welcoming you to Munich and to our hotel again in the near future. Best regards, Wolfgang M. Greiner General Manager... More 

Munich, Germany
Reviewer
5 reviews 5 reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 9, 2015

One of the last real cocktail bar in Munich with delicious food, coffee & sweets. Try their creme brule with strawberries and vanilla ice (which seems to be an atracction for foodies!) or just sip superb cocktails in a very personal ambience.

Was this review helpful? Yes 1
MOMUCMunich, Manager at Mandarin Oriental, Munich, responded to this review

Dear viajeroar, With pleasure I have learned that you had a great time in our bar and enjoyed the food and drinks. We are very much looking forward to your next visit at Mandarin Oriental, Munich. Best regards, Mike Fuchs Executive Assistant Manager Mandarin Oriental, Munich More 

Singapore, Singapore
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed April 3, 2015

The Mandarin Oriental Hotel Munich is indeed a world class luxury hotel. The service is immaculate and the staff are very well trained. You can "feel" this everytime you call the reception, or concierge, etc. I decided to stay at this hotel because of its reputation and the positive reviews here in TripAdvisor. However, I was not aware of the... More 

Was this review helpful? Yes 3
MOMUCMunich, Manager at Mandarin Oriental, Munich, responded to this review

Dear Jason C, Thank you for having taken the time to share with us your experience on your recent stay at our hotel. I am pleased to learn that you appreciated our high service standards. However, I am very sorry that your stay was not entirely to your satisfaction due to some technical shortcomings and the relocation of our reception,... More 

Santa Barbara, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 2, 2015

I stayed at the Mandarin Oriental in Munich last week-end and I must say it was outstanding. Although there are renovations going on, it did not detract one bit from the charm, luxury and attraction of the hotel. What made it special was the staff: they are professional, friendly, helpful and make you feel like a guest of a private... More 

Was this review helpful? Yes 1
MOMUCMunich, Manager at Mandarin Oriental, Munich, responded to this review

Dear gmaciocia, Thank you for sharing your kind words on the occasion of your recent stay at Mandarin Oriental, Munich. I am thrilled to learn that you spent an enjoyable and memorable weekend with us and that you appreciated the colleagues’ service from the heart. We hope that you will have the opportunity to visit the Bavarian Capital again and... More 

Dubai, United Arab Emirates
Senior Contributor
33 reviews 33 reviews
32 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed March 30, 2015

Had the wonderful opportunity to stay while on a 2 night Visit to Munich.. first time stay at the MO and what an experience... Rooms are lovely, staff are wonderful and food is superp.... An amazing hybrid of Eastern charm and Western galore in one...

Was this review helpful? Yes
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear MAA8942, Thank you for staying with us. With pleasure I learned that you had a fantastic stay at Mandarin Oriental, Munich and that we met your expectations. We are looking forward to welcoming you again to our hotel in the near future. Best regards, Wolfgang Greiner General Manager Mandarin Oriental, Munich More 

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