We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 379 Munich hotels

Mandarin Oriental, Munich

5.0 of 5 Hotel   |   Neuturmstrasse 1, 80331 Munich, Bavaria, Germany
Hotel website
Hotel packages
Hotel amenities
Special Offer
Daily Dining Credit Offer
Save Saved
You added Mandarin Oriental, Munich to your Saves list
Mandarin Oriental, Munich
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
94%
Ranked #1 of 379 hotels in Munich
A recent review
4 of 5 stars Reviewed March 6, 2014
Oliver P Bern, Switzerland
Write a Review

434 people have reviewed this hotel

Traveler rating
    373
    40
    18
    3
    0
See reviews for
74
203
31
85
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Bern, Switzerland
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 6, 2014

The Munich Mandarin Oriental is centrally yet quietly located. It makes a fresh, modern appearance, and the staff exhibited an outstanding service-oriented attitude. Many small details show how they push the envelope of "being a little better" further: From the superior quality of the provided hotel slippers (I know, they're usually dreadful, but not here) to the fact that as... More

Was this review helpful? Yes 3
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear Oliver P, Thank you for taking your time to share your impressions on your stay at our hotel. What a pleasure to read that you had an overall enjoyable stay at Mandarin Oriental, Munich and appreciated our services. Please apologize for the lack of judgement of the colleague at the Lobby Bar who did not recognize you as a... More

Hong Kong, China
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 5, 2014

If the Mandarin Oriental Munich is any standard for luxury hotels to go by, this is the Gold Standard. In fact, it was the best hotel experience, especially from a service point of view, we have encountered in this part of the world. Starting with the concierge, who was ever so helpful and friendly, to the manager on duty, the... More

Was this review helpful? Yes 2
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear Heidi K, We would like to thank you for sharing this marvelous comment. We are thrilled to learn how much you enjoyed your stay at Mandarin Oriental, Munich and that you appreciated our high service standards. We are very much looking forward to the pleasure of welcoming you again to Munich and our hotel in the near future. Best... More

Belgrade, Serbia
Top Contributor
55 reviews 55 reviews
20 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed February 28, 2014

Firstly, this is a hotel/hotel chain that prides so much in it's excellent service. We should have had a clue about this excellence by slow email correspondence, not answering exact questions etc. We had only one specific request and it wasn't fulfilled. To be more specific, it was important for us to have a room with good radiator central heating,... More

Was this review helpful? Yes 4
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear J and M, Thank you for taking the time to share your experiences on the occasion of your stay at Mandarin Oriental, Munich. I am very sorry that your reservation was not answered promptly and specific and that the heating did not work in the room reserved for you. You can be assured that it is our aim to... More

London, United Kingdom
Top Contributor
110 reviews 110 reviews
35 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed February 27, 2014

The hotel is wonderful and the staff is fantastic. The attend to every need/want and are very friendly. Everyone remembers your name and go out of their way to assist. The rooms are beautiful, especially on the upper floors. I want the bathroom in my home.... The hotel is indulgent and the food is expensive, but worth it. I've stayed... More

Was this review helpful? Yes 2
Los Angeles, California
Senior Contributor
46 reviews 46 reviews
15 hotel reviews
191 helpful votes 191 helpful votes
5 of 5 stars Reviewed February 20, 2014

A late but should not miss review from our wonderful experience in August 2013. We selected MO for our family vacation because: 1. It ranked #1 in Munich 2. They responded promptly to our inquiry 3. They were extremely accommodating via email communication The hotel located in a residential area but is within walking distance to everything: there are great... More

Was this review helpful? Yes 2
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear tnghi121, Wow! What a joy to read your detailed report on your stay at Mandarin Oriental, Munich. Thank you so much for taking the time to post your experiences on TripAdvisor. It is fantastic to learn that you and your family enjoyed your stay and that you appreciated our service from the heart. Your praise is a great encouragement... More

Houston
Top Contributor
171 reviews 171 reviews
81 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed February 16, 2014

From the minute the doorman opens your cab to welcome you to the minute he puts you in a cab to leave you are treated like royalty. Irina at the front desk greeted us warmly and checked with is whenever she saw us. The hotel personnel are extraordinary. The accommodations are exquisite with just the right blend of luxury, comfort... More

Was this review helpful? Yes
MOMUCMunich, Geschäftsführer at Mandarin Oriental, Munich, responded to this review

Dear SBF2, Thank you so much for your marvelous comment on your recent stay at Mandarin Oriental, Munich and for sharing your impressions with TripAdvisor readers. It makes us very happy to learn that you enjoyed your visit and that my wonderful team, especially Irina, provided its best service. We are looking forward to the pleasure of welcoming you again... More

Philadelphia, Pennsylvania
Top Contributor
62 reviews 62 reviews
27 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed January 25, 2014

One does expect Mandarin group to have a high standard. But not all mandarins are this friendly and helpful. I felt well pampered from the moment I sent them an email to make a reservation to the time we checked out. Concierge after concierge , assistant managers tried to make advance preparations of our arrivals with so many emails and... More

Was this review helpful? Yes 1
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear TWWS, It was a delight to read your praise which is much appreciated. Thank you very much for sharing your impressions on your stay at Mandarin Oriental, Munich with Trip Advisor readers. I am thrilled to learn that we fulfilled our aim to anticipate your needs and that you esteemed our amenities and thoughtful details. We hope that you... More

London, United Kingdom
Contributor
16 reviews 16 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 13, 2014

this lovely hotel is superbly located. we arrived for our weekend away to see visit and shop the christmas markets. the hotel was decorated so lovely for christmas. the staff were friendly and helpful. room was delightful and bed was so comfortable i could have just slept the whole time. we did grab a drink at the bar but weren't... More

Was this review helpful? Yes
MOMUCMunich, Geschäftsführer at Mandarin Oriental, Munich, responded to this review

Dear meganturn, I am delighted to learn that you had an enjoyable and comfortable stay at Mandarin Oriental, Munich and that you appreciated our service and standard. My team and I are looking forward to the pleasure of welcoming you again in your home away from home. Yours sinderely, Wolfgang M. Greiner General Manager Mandarin Oriental, Munich More

Milan, Italy
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed January 12, 2014 via mobile

This is by far the best hotel in Munich and one of the best hotel we've ever been. A precious gem in the heart of the city which is luxurious without being pretentious. Location is top, right in the middle of the Old city with convenient access to all the main points of interest. Our room (deluxe category) was just... More

Was this review helpful? Yes 1
MOMUCMunich, Geschäftsführer at Mandarin Oriental, Munich, responded to this review

Dear Stefania, Thank you so much for taking your time to share your impressions on your stay at Mandarin Oriental, Munich. I am thrilled to learn that you love our hotel with all the details and appreciated the services from my fantastic team. We hope that you have a chance to visit us again in the near future and we... More

Houston, Texas
Top Contributor
67 reviews 67 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 9, 2014

The service is exceptional from the head concierge - Dario who was a great advisor and all the many people who made it perfect. It was pure teamwork from the dining room, doormen, front desk to operator. We were there for Christmas and many places closed. The concierge desk made arrangements for the opera, dinners, places to see. The dining... More

Was this review helpful? Yes
MOMUCMunich, Geschäftsführer at Mandarin Oriental, Munich, responded to this review

Dear Harris14, It was a pleasure reading your kind comment on the occasion of your stay during Christmas. I was happy that you appreciated our high service standards. Nothing gives me more pleasure than sharing your marvelous message with our colleagues. We are looking forward to your return visit in the near future. Best regards, Wolfgang M. Greiner General Manager... More

Been to Mandarin Oriental, Munich? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mandarin Oriental, Munich

Also Known As:
Mandarin Oriental Munich Hotel
Mandarin Oriental Munich Hotel Munich
Mandarin Oriental Hotel Munich
Mandarin Oriental Munich
Mandarin Munich
Munich Mandarin Oriental
Munich Mandarin
Address: Neuturmstrasse 1, 80331 Munich, Bavaria, Germany
Phone Number:
Location: Germany > Bavaria > Upper Bavaria > Munich
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Munich
#1 Luxury Hotel in Munich
#1 Business Hotel in Munich
#2 Family Hotel in Munich
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Mandarin Oriental, Munich 5*
Official Description (provided by the hotel):
Quietly tucked away in a side street, yet centrally located near the famed Maximilianstrasse, Mandarin Oriental, Munich is an elegant gem of Neo-Renaissance charm, providing the highest levels of personalised service in the city and award-winning restaurant and bars. The newly refurbished 48 spacious rooms and 25 suites offer the finest in contemporary luxury and, along with the stunning roof-top pool, feature views that stretch across the picturesque surroundings of the old town. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Mandarin Oriental, Travelocity, HotelTravel.com and Venere so you can book your Mandarin Oriental, Munich reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Mandarin Oriental, Munich, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.