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All 378 Munich hotels

Mandarin Oriental, Munich

5.0 of 5 Hotel   |   Neuturmstrasse 1, 80331 Munich, Bavaria, Germany
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Ranked #1 of 378 hotels in Munich
A recent review
3 of 5 stars reviewed 2 days ago
edy L San Jose,
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478 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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English first
San Jose,
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW via mobile

Paid over €500/night for an average room. I expect to have at least a coffee maker in the room. No such luck. One early morning, we found a coffee maker across from the lobby but was later told that it was for early arrival guests only. I have never encountered such a "stingy" management in a hotel. I have to... More

Was this review helpful? Yes 1
Roseland, New Jersey
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

This was the 3rd consecutive year I have stayed at the Mandarin Oriental. I would not want to stay anywhere else when in Munich. The staff is extremely friendly, the hotel is beautiful, the location is great (next door to the Hofbrahaus) and the roof top bar/restaurant is amazing

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Zurich, Switzerland
Top Contributor
91 reviews 91 reviews
64 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We had a lovely stay at the Mandarin Oriental in Munich. The location is great, just next to the Hofbräuhaus and in the city center. The entry is a bit disappointing as it is not looking like a 5* hotel entry. Luggages of guests are there and if it's raining, the entry is full of umbrellas. Check-in was quit and... More

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Dallas, Texas
Top Contributor
407 reviews 407 reviews
58 hotel reviews
161 helpful votes 161 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

This was our last stop on our tour. We are giving it a very good because for the most part it was excellent, the rooms were lovely (aside from our view of a dirty high rise parking lot), they were clean, comfortable, quiet, the bathrooms were spacious and just wonderful, the service was accommodating and helpful. Our breakfast was included... More

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Houston, Texas
Top Contributor
92 reviews 92 reviews
25 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

What can you say about perfect service? Before we arrived the head concierge, Dario had already helped us make plans and reservations. Amalie greeted us at the front desk to welcome us back. Priscilla at Marks also welcomed us back, remembered us and anticipated our wishes. Marks restaurant was very good and it was fun to eat on the roof... More

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West Palm Beach, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Outstanding property which lives up to the superlative reputation held by MO worldwide. No disappointments, only expectations surpassed. From Restaurant Marks to lobby bar and lounge to fitness center (24 hr) to rooftop pool, just not enough praise to be heaped on a first rate staff knowledgeable, competent and incredibly attentive/helpful. Excellent food quality and bar service with memorably well... More

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North Palm Beach, Florida
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in this hotel for 4 nights, and had a wonderful experience. By the 2nd day the staff knew our names and our preferences. The hotel is slightly older in style, and our rooms were nice, comfortable and clean, but I don't think this hotel is about the rooms as much as the service which was excellent. True, our... More

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MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear Andrea H, Thank you for sharing your impressions on your enjoyable stay at Mandarin Oriental, Munich. It makes us happy to learn that you had a good time at our hotel and appreciated our service from the heart. Your praise is a great encouragement for our team. We are looking forward to your return visit in the not too... More

Harpenden, United Kingdom
1 review
2 of 5 stars Reviewed 2 weeks ago

First of all the bell boys and the breakfast staff were good, remembered our name and were pleasant and helpful. The roof terrace was nice. Based on previous reviews and the price we expected perfection but ... When we arrived we were told the room would be ready for one and they would ring us if as expected it was... More

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MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear skharp, Thank you for sharing your experiences during your recent stay at Mandarin Oriental, Munich. I am happy that you appreciated the friendliness of the bell boys and breakfast staff. Unfortunately, we did not meet your expectations in some areas. Please allow me to apologize for the service you have received with our concierge throughout your stay. However, I... More

Brisbane, Australia
Senior Contributor
43 reviews 43 reviews
23 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed there on our last day of our European trip, stayed at the Charles hotel two weeks before this. This is a hotel in a GREAT location, it's appears to be the best part of town with Chanel, And luxury stores around the corner. We were on the 7 the floor which is not recommended due to slopping ceiling. Like... More

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MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear Debra2550, Thank you for having taken the time to post your observations on the occasion of your recent visit to Mandarin Oriental, Munich. We are very sorry that your stay was not entirely to your satisfaction as you did not like the slopping ceiling and the curtains in the room. Please accept my sincere apologies for the delay in... More

Glasgow, United Kingdom
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We arrived from the train station and the staff could not have been more helpful at every turn. From showing us to our rooms to each time we saw any of them being called by our name this hotel truly lives up to its reputation as one of the leading hotels of the world. We ate at Marks restaurant in... More

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MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear Debbie H, I am thrilled to learn how much you enjoyed your stay at our hotel and that you appreciated Mandarin Oriental’s legendary service from the heart and our high standards. We are looking forward to the pleasure of welcoming you again in the near future. Best regards, Wolfgang Greiner General Manager Mandarin Oriental, Munich More

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Additional Information about Mandarin Oriental, Munich

Address: Neuturmstrasse 1, 80331 Munich, Bavaria, Germany
Phone Number:
Location: Germany > Bavaria > Upper Bavaria > Munich
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Mandarin Oriental, Munich 5*
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Also Known As:
Mandarin Oriental Munich Hotel Munich
Mandarin Oriental Hotel Munich
Mandarin Munich
Munich Mandarin Oriental

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
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Hotel Style
#1 Ski-In / Ski-Out Hotel in Munich #1 Business Hotel in Munich #1 Luxury Hotel in Munich #2 Family Hotel in Munich #3 Romantic Hotel in Munich
Hotel Class
Official Description (provided by the hotel)
Quietly tucked away in a side street, yet centrally located near the famed Maximilianstrasse, Mandarin Oriental, Munich is an elegant gem of Neo-Renaissance charm, providing the highest levels of personalised service in the city and award-winning restaurant and bars. The newly refurbished 48 spacious rooms and 25 suites offer the finest in contemporary luxury and, along with the stunning roof-top pool, feature views that stretch across the picturesque surroundings of the old town. ... more   less 
Number of rooms
73

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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