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All 378 Munich hotels

Mandarin Oriental, Munich

5.0 of 5 Hotel   |   Neuturmstrasse 1, 80331 Munich, Bavaria, Germany
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Mandarin Oriental, Munich
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Ranked #1 of 378 Hotels in Munich
A recent review
4 of 5 stars reviewed 6 days ago
sweetiesPennsylvania London, United Kingdom
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500 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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London, United Kingdom
Top Contributor
178 reviews 178 reviews
37 hotel reviews
79 helpful votes 79 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

we think that in terms of overall quality, this MO hotel falls roughly in the middle of the range of members of the group we have stayed at.Good location close to excellent shopping and other amenities,plush and understated but ions are of a good size and very well appointed.Service is reasonable and the overall experience better than any other hotel... More

Was this review helpful? Yes
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear sweetiesP, Thank you for your kind comment. I am delighted to learn that you like our hotel with its location and high service standard. It will be a pleasure to welcoming you again to Mandarin Oriental, Munich in the near future. Best regards, Wolfgang Greiner General Manager Mandarin Oriental, Munich More

Nassau
Senior Contributor
33 reviews 33 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Excellent service from all the staff. Upgraded to a magnificent suite! This is a super hotel to stay at when visiting Munich. A little tricky working all the electronics though in the suite! Location is excellent.Great city centre location. This is the hotel we would go back to when next in the city. It is expensive so be prepared. Plenty... More

Was this review helpful? Yes
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear David M, It is a pleasure to read that you enjoyed your stay at Mandarin Oriental, Munich and appreciated our high service standard. We are very much looking forward to your return visit on the occasion of your next trip to Munich. Best regards, Wolfgang Greiner General Manager Mandarin Oriental, Munich More

Palm Beach, Florida, USA
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

Staying at the Munich Oriental reminds me of how important staff friendliness is to a hotel stay. Of course the rooms are beautiful and the location is perfect, but the welcoming and caring feeling of the hotel personnel brings this hotel to another level. Yes, this is an expensive hotel, but the warmth made me feel at home and sorry... More

Was this review helpful? Yes
MOMUCMunich, Geschäftsführer at Mandarin Oriental, Munich, responded to this review

Dear Mary Ann, Thank you for posting such kind appreciations about the colleagues. We are happy to learn that you appreciated our service from the heart. We are looking forward to welcoming you again to Mandarin Oriental, Munich and to keep surprising you. Best regards, Wolfgang Greiner General Manager Mandarin Oriental, Munich More

Senior Contributor
40 reviews 40 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

An oasis of excellent service in Germany. I booked my room along with limo service to the Alps and it was a very memorable experience. The terrace bar/pool area on the roof is a must-visit. The views of Munich from this location are terrific and the service is excellent. Everything about the room was perfect. The location is basically the... More

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MOMUCMunich, Geschäftsführer at Mandarin Oriental, Munich, responded to this review

Dear Jason S, Thank you for your FANtastic comment on your stay at Mandarin Oriental, Munich. I am delighted to learn that you enjoyed your trip to the Alps as well as our roof terrace with pool and that you appreciated our service from the heart. It will be a pleasure to welcoming you again soon to our hotel. Best... More

Florida City, Florida
Top Contributor
110 reviews 110 reviews
59 hotel reviews
150 helpful votes 150 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is situated very central. The Hofbrauhaus and a Hard Rock Cafe are next door. The high end shopping a block or two away and the main pedestrian shopping very close as well. The hotel delivers some of the best service we've experienced in Europe. Being a repeat customer, we didn't notice many service quality changes as another has... More

Was this review helpful? Yes 1
MOMUCMunich, Geschäftsführer at Mandarin Oriental, Munich, responded to this review

Dear 5startraveler, I am thrilled to learn that you enjoyed your repeat stay at our hotel and appreciated our high service standards. Thank you for ranking Mandarin Oriental, Munich in the tops in Europe. We are looking forward to welcoming you again to your home away from home in the near future. Best regards, Wolfgang Greiner General Manager Mandarin Oriental,... More

Dubai, United Arab Emirates
1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This hotel used to be our home away from home. We've been staying in it for the past 15 years but unfortunately it's not as its used to be. Sad. It was one of the best hotels to me and my family as we all stay there not only once a year but every month a group of our family... More

Was this review helpful? Yes 4
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear Marwan A, Thank you for having taken the time to share your impression during the recent visits of your family at our hotel. We are delighted having you and your family as our guests for many years and at the same time I am very sad to learn that you are not satisfied with our hospitality any more. I... More

Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 7, 2014

Probably the best hotel I have ever been to. The service and kindness of the people working there was just great. Breakfast had all you could wish for, rooms where huge and supercomfi plus its location is just perfect for any city trip one had in mind! Pool plus bar on the roof and a view all over Munich, you... More

Was this review helpful? Yes 3
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear FPRZ, It is a pleasure to read your praise. My team and I are thrilled that you had a wonderful stay at Mandarin Oriental, Munich. We are very much looking forward to the pleasure of welcoming you again to our hotel in the near future. Best regards, Wolfgang Greiner General Manager Mandarin Oriental, Munich More

Knoxville
Top Contributor
52 reviews 52 reviews
41 hotel reviews
83 helpful votes 83 helpful votes
5 of 5 stars Reviewed August 30, 2014

I won't go into too much detail about the rooms and the location. We had a junior suite on the 6th floor and it was lovely with a wonderful bathroom. The location is perfect. What my husband and I were so impressed with is the quality of the service from everyone we came into contact with. Just a small example.... More

Was this review helpful? Yes 1
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear LisaKnoxv, Thank you very much for taking the time to put down such a detailed report on your experience at Mandarin Oriental, Munich. We are happy that you enjoyed a memorabloe stay and that you had fun in exploring Munich with Mike’s Bikes. We thank you for your praise which is certainly well received by the colleagues. We are... More

San Jose,
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 26, 2014 via mobile

Paid over €500/night for an average room. I expect to have at least a coffee maker in the room. No such luck. One early morning, we found a coffee maker across from the lobby but was later told that it was for early arrival guests only. I have never encountered such a "stingy" management in a hotel. I have to... More

Was this review helpful? Yes 3
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear edy L, Thank you for your comment on TripAdvisor. I am so sorry to read about your disappointment. We generally provide a coffee maker in all suites and do so in the other rooms if desired. I kindly ask you to mention this request upon your next booking and we will certainly provide a coffee maker in your room.... More

Roseland, New Jersey
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 25, 2014

This was the 3rd consecutive year I have stayed at the Mandarin Oriental. I would not want to stay anywhere else when in Munich. The staff is extremely friendly, the hotel is beautiful, the location is great (next door to the Hofbrahaus) and the roof top bar/restaurant is amazing

Was this review helpful? Yes 1
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear CGraber, We are delighted that you had a 3rd memorable stay at our hotel and I thank you for your kind words. With impatience we are awaiting your 4th stay which we hope will not be too far away. Best regards, Wolfgang Greiner General Manager Mandarin Oriental, Munich More

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Additional Information about Mandarin Oriental, Munich

Address: Neuturmstrasse 1, 80331 Munich, Bavaria, Germany
Phone Number:
Location: Germany > Bavaria > Upper Bavaria > Munich
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Mandarin Oriental, Munich 5*
Number of rooms: 73
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Also Known As:
Mandarin Oriental Munich Hotel Munich
Mandarin Oriental Hotel Munich
Mandarin Munich
Munich Mandarin Oriental

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