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Mandarin Oriental, Munich

Travelers' Choice award winner
5.0 of 5
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Neuturmstrasse 1, 80331 Munich, Bavaria, Germany
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Mandarin Oriental, Munich
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Ranked #8 of 390 Hotels in Munich
A recent review
3 of 5 stars reviewed 5 days ago
phelpX São Paulo
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597 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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São Paulo
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

I love Mandarim Oriental around the world, but this one is really nothing special. Average Room (they could upgrade us since the hotel was empty and the lobby under renovation), Very good Service from all the Staff (5-star for them). By the way the charge 19EUR for the Wifi, looks like they still in 2.000's

Was this review helpful? Yes 1
San Sebastian - Donostia, Spain
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I have to say that I am a huge fan of Mandarin Oriental Hotel Group. When I went to Mandarin Oriental Munich they were under refurbishment and unfortunately I could't enjoy the views and the pool... Although it was in April so I was not that sad!! The service was very nice, especially the Concierge Team, who told us all... More 

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MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear UAiEs, Thank you for being a FAN and for sharing such nice comments following your visit to Mandarin Oriental, Munich. I am delighted to learn that you experienced a pleasant and memorable stay and that you liked to discover the secret places in our town. Sotirios was happy to receive your praise. We are looking forward to the pleasure... More 

Los Angeles, California
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in a tower suite for a few nights and really loved our experience. The room was quite large and a decent size living room and dining table. The food at the restaurant in this hotel is excellent. The hotel is located around the corner from the Hof Bru House and the old town so very convenient. Highly recommended!

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MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear WorldWand, Thank you for sharing your impressions on the occasion of your recent stay at Mandarin Oriental, Munich. We are very happy to learn that you enjoyed your stay in our tower suite, liked the food and the size of the suite. We thank you for recommending our hotel and are looking forward to your return visit. Best regards,... More 

Minneapolis, Minnesota
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

We stayed here in June and despite the construction found it to be lovely. The staff was very friendly and helpful. The rooms were very comfortable and roomy. The location can't be better to allow you to enjoy Munich.

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MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear MNJersey, It’s good to read that you experienced a wonderful stay at Mandarin Oriental, Munich and appreciated the service from the heart and the comfortable room. We are looking forward to your future visit to Munich and to our hotel. Best regards, Wolfgang M. Greiner General Manager Mandarin Oriental, Munich More 

Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is perfectly located, the staff are fantastic, the bedroom we had on the 6th floor was comfortable However you cannot get away from the fact that the hotel was having major building works carried out Like other reports we were not pre warned at the time of booking, we made our booking directly with Mandarin Oriental So we... More 

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MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear Silvermea, Thank you for staying with us. I regret that you did not enjoy your stay due to the reconstruction program of our Food & Beverage outlets. All guests receive information about our renovation program prior to their arrival. I am very sorry that this message did not inform you clearly. Please accept my sincere apologies for the inconveniences... More 

New York City, New York
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

We love this hotel. It is in the middle of old town and close to everything. The hotel is undergoing a major renovation to the reception area, bar area and main restaurant, which will turn the hotel into a more Asian concept. I am sorry to see that, as the piano player in the bar was quite wonderful. The rooftop... More 

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MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear jcsuva79, Thank you very much for shaing your kind comments. I am delighted to learn that your repeat stay at our hotel was enjoyable and comfortable and that you appreciated the colleagues’ service from the heart. I am looking forward to the pleasure of welcoming you to Mandarin Oriental, Munich in autumn or winter 2015 in order to experience... More 

Roseland, New Jersey
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I would never think of staying anywhere else in Munich than the Mandarin Oriental. Even during construction, the amenities and most of all the staff were second to none. The location next door to the Hofbrahaus can't be beat.

Was this review helpful? Yes 1
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear CGraber; Thank you for your kind comment. We are thrilled to read that our hotel is the one you will always stay at during your visits in Munich. We are very much looking forward to the pleasure of welcoming you to Mandarin Oriental, Munich in the near future. Best regards, Wolfgang M. Greiner General Manager Mandarin Oriental, Munich More 

Rochester Hills, Michigan
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I've just returned from staying at this gem of a hotel. Yes, it is under construction but don't let that stop you from staying here. This really is a beautiful hotel and an extremely friendly and attentive staff. You are greeted as soon as you step out of the taxi at the entrance to the hotel. The hotel rooms are... More 

Was this review helpful? Yes 1
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear Michael G, Thank you for sharing your fabulous impressions on the occasion of your recent visit to Mandarin Oriental, Munich. I am absolutely thrilled to learn that you enjoyed your stay, liked the hotel room and that you appreciated our high service standards. Thank you for being a “FAN” of Mandarin Oriental, Munich. My team and I are looking... More 

Spain
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed 4 weeks ago

As a frequent guest of Mandarin hotels, I was very disappointed with this one in Munich. Most of the areas of the hotel were closed due to renovations. What was offered was not at the usual level of a Mandarin. The staff tries to be helpful… but the noise and inconveniences cannot be avoided. However the price is as high... More 

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MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear exigente, Thank you for having taken the time to share with us your experience on your recent stay at our hotel. I am very sorry that your stay was not to your satisfaction due to the reconstruction program of our Food & Beverage outlets. All guests receive information about our renovation program at the time of reservation as well... More 

nyc
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 5 weeks ago

I want to think of a reason to go back to Munich so I can stay here again. I loved the room, we were in one of the castle tower suites which was amazing. The room itself was a good enough reason to stay in and eat room service for dinner one night which was also great. I don't have... More 

Was this review helpful? Yes
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear shirleyte, Thank you for sharing your impressions on the occasion of your recent visit to Mandarin Oriental, Munich. It was a pleasure reading your favourable comments and we are delighted to hear that you had a fantastic stay at our hotel and that you appreciated our service from the heart and your praise is well received by my team.... More 

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