We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 383 Munich hotels

Mandarin Oriental, Munich

5.0 of 5 Hotel   |   Neuturmstrasse 1, 80331 Munich, Bavaria, Germany
Hotel website
Hotel packages
Hotel amenities
Special Offer
Daily Dining / Spa Credit
Save Saved
You added Mandarin Oriental, Munich to your Saves list
Mandarin Oriental, Munich
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
93%
Ranked #1 of 383 hotels in Munich
A recent review
5 of 5 stars reviewed 1 week ago
sr08 Newcastle, NSW
  • Overview
  • Reviews (466)
  • Photos (145)
  • Amenities
  • Q&A
  • Room tips (51)
  • Location
  • More
Write a Review

466 people have reviewed this hotel

Traveler rating
    401
    41
    21
    3
    0
See reviews for
78
215
33
97
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (51)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Newcastle, NSW
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Spent 6 days in Munich for a business meeting. Beautifully restored and furnished building with extremely comfortable room. Exceptional service in the restaurant for breakfast and room service with a smile. Great location for CBD and shopping. Cannot say enough about the staff; the concierge who got me tickets to BMW world at short notice, receptionist who got me a... More

Was this review helpful? Yes
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear sr08, Thank you for staying with us and for posting your kind words on TripAdvisor. I am thrilled to learn that you had an enjoyable stay at our hotel and appreciated our services. We are looking forward to the pleasure of welcoming you again soon to Mandarin Oriental, Munich. Best regards, Wolfgang Greiner General Manager Mandarin Oriental, Munich More

Tel-Aviv
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My wife and i stayed at Munich Mandarin Oriental three nights from 29 June to 2nd July 2014. Our stay couldn't be better. The reception, the rooms, the service and the readiness to help made our visit a pleasure. We recommend this hotel warmly. It reminded us somewhat of the Mandarin Oriental in Bangkok, to us - the epitome of... More

Was this review helpful? Yes
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear Abraham B, Many thanks for your great comment. It makes us happy to learn that you enjoyed your stay that much and that you appreciated our service from the heart. We are looking forward to the pleasure of welcoming you again at Mandarin Oriental, Munich in the near future. Best regards, Wolfgang Greiner General Manager Mandarin Oriental, Munich More

Abu Dhabi, United Arab Emirates
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 16, 2014

We normally stay at a competitor and have done so for years. This time we chose the Mandarin Oriental in Munich and it was certainly worth the switch. Unfortunately it was only a short stay of one night - would have loved to stay longer to experience the hotel even more. Extremely friendly welcome at the door and reception with... More

Was this review helpful? Yes 2
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear z_tromi, On behalf of the entire Mandarin Oriental, Munich team I would like to thank you for sharing such delightful remarks about your recent stay at our hotel. It is with great pleasure that I have read your comments regarding our suite amenities and the quality of our breakfast. I will make sure to share your kind words regarding... More

Monaco
Senior Contributor
35 reviews 35 reviews
18 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed June 12, 2014

I have stayed in many 5 Star hotels in the world. This must count as of the top Hotels on my list. The staff are extremely friendly and helpful. The decor of the room is warm and friendly with everything one needs. I was very surprised to find wooden shoe tree for women and men and an exercise mat.Very nice... More

Was this review helpful? Yes
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear Concordia, What a lovely comment! We highly appreciate you taking the time to share your impressions of the Mandarin Oriental, Munich. Thank you also for mentioning the amenities in your room and your visit to our China Moon Roof Terrace; we are delighted to hear that have you enjoyed your stay! My team and I are looking forward to... More

London, England
Top Contributor
57 reviews 57 reviews
46 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed June 12, 2014

For me personally this hotel was disappointing relative to the handful of other Mandarins I've been to (New York, San Francisco, Vegas). That's not to say that the hotel is somehow substandard or not of the quality you'd expect of a Mandarin, but several things bugged me about this one, namely: 1. Terrible value for money, the least impressive room... More

Was this review helpful? Yes 1
MOMUCMunich, Geschäftsführer at Mandarin Oriental, Munich, responded to this review

Dear RamblingR, Thank you so much for taking the time to share the impressions of your recent stay in the Mandarin Oriental, Munich. I am very sorry to hear that the given room did not live up to your expectations; I apologize for the inconveniences caused to you. It is also with regret to hear that you did not find... More

London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 12, 2014

Lovely location, walking distance to practically everything in the old city. Room was big with very high ceilings. Lovely large bathroom with every convenience you could want. Great roof top terrace and pool with amazing 360 degree view of the city and mountains. Great to hear the brass band music wafting up from the Hofbrauhaus next door!! We also enjoyed... More

Was this review helpful? Yes
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear cardinalg, Thank you for your kind words and for choosing Mandarin Oriental, Munich for your stay in the Bavarian capital. It is a delight to hear that you have enjoyed your time spent in the hotel and on the China Moon Roof Terrace, with its unique view over the city. What makes us even happier is to read your... More

London
Top Contributor
91 reviews 91 reviews
74 hotel reviews
114 helpful votes 114 helpful votes
5 of 5 stars Reviewed June 9, 2014 via mobile

Mandarin Oriental We had a two night stay here on a balmy June weekend (room 514). The hotel is centrally located in a quiet street, so traffic noise is not an issue. The room was large and had an excellent spacious bathroom, with modern shower and heated floor. It was air-conditioned, which was a good job given the outside temperature... More

Was this review helpful? Yes
MOMUCMunich, Geschäftsführer at Mandarin Oriental, Munich, responded to this review

Dear Andy Hayler, Thank you very much for your review; I highly appreciate you taking the time to share your experiences and thoughts about the Mandarin Oriental Munich. We are delighted to hear that the Mandarin Room was to your liking and that the facilities have met your all-round needs. I apologize for any inconvenience caused by the Wi-Fi system;... More

2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed June 9, 2014

We were there with friends. The vie from the terrasse is spectacular. The prises are above the tourist average. But it is poche place. Beautiful furniture. Centrally located. Many foreign tourists (maybe too Many ?)

Was this review helpful? Yes 2
MOMUCMunich, Geschäftsführer at Mandarin Oriental, Munich, responded to this review

Dear Luigi M, Thank you so much for your kind words and for sharing your recent experience in the Mandarin Oriental, Munich. It is a pleasure to hear that you have enjoyed the view of China Moon Roof Terrace, as well as the design. Welcoming you again at the hotel or at any other Mandarin Oriental property would be a... More

Sydney, Australia
Top Contributor
178 reviews 178 reviews
36 hotel reviews
214 helpful votes 214 helpful votes
5 of 5 stars Reviewed June 4, 2014

Brilliant and convenient location with outstandingly friendly staff who could not have been more helpful. Easy walk to everywhere you would want in the city. Our room and bathroom were lovely. It did face the car park, but Munich is a low rise city with small streets and little water to view. They are building a new addition to the... More

Was this review helpful? Yes 2
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear Tania_Chr, What a wonderful comment! Thank you for posting your experience at our hotel. Even though you enjoyed your stay at our hotel and were happy with our services I am so sorry about the misunderstanding with the restaurant reservation. This is certainly not the usual standard we handle bookings and I apologize for the inconveniences caused. I am... More

Kingston-upon-Thames
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 3, 2014

My wife and I stayed in Mandarin Oriental Munich for four nights from May 29 (Room 509) and the whole experience was excellent from check in to departure. This is simply the very best hotel we have ever stayed in and we’ve travelled extensively. From the Mandarin Bar on the ground floor to Mark’s restaurant on the first level and... More

Was this review helpful? Yes
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear alanabird, Thank you very much for taking your time to share your impressions on your recent visit at Mandarin Oriental, Munich. It makes us happy that you enjoyed your stay and appreciated our high service standard. Thank you also for awarding our employees with a Triple A and for mentioning Sebastian’s outstanding service. It is, however, regrettable that you... More

Owners: What's your side of the story?
If you own or manage Mandarin Oriental, Munich, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Mandarin Oriental, Munich? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mandarin Oriental, Munich

Address: Neuturmstrasse 1, 80331 Munich, Bavaria, Germany
Phone Number:
Location: Germany > Bavaria > Upper Bavaria > Munich
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Mandarin Oriental, Munich 5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Tingo, Travelocity, Despegar.com, HotelsClick and Venere so you can book your Mandarin Oriental, Munich reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mandarin Oriental Munich Hotel Munich
Mandarin Oriental Hotel Munich
Mandarin Munich
Munich Mandarin Oriental

145 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (118)
Viewed
Room/suite (41)
Viewed
View from room (5)
Viewed
Dining (9)
Viewed
Family/play areas (2)
Viewed
Hotel & grounds (13)
Viewed
Pool/beach area (6)
Viewed
Bathroom (14)
Viewed
Other (28)

Management photos: Courtesy of the property manager

Viewed
All management photos (28)
Viewed
Room/suite (13)
Viewed
Dining (1)
Viewed
Hotel & grounds (5)
Viewed
Pool/beach area (2)
Viewed
Other (7)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Romantic Hotel in Munich #1 Business Hotel in Munich #1 Luxury Hotel in Munich #2 Family Hotel in Munich
Hotel Class
Official Description (provided by the hotel)
Quietly tucked away in a side street, yet centrally located near the famed Maximilianstrasse, Mandarin Oriental, Munich is an elegant gem of Neo-Renaissance charm, providing the highest levels of personalised service in the city and award-winning restaurant and bars. The newly refurbished 48 spacious rooms and 25 suites offer the finest in contemporary luxury and, along with the stunning roof-top pool, feature views that stretch across the picturesque surroundings of the old town. ... more   less 
Number of rooms
73

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer