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All 386 Munich hotels

Mandarin Oriental, Munich

5.0 of 5 Hotel   |   Neuturmstrasse 1, 80331 Munich, Bavaria, Germany
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Ranked #2 of 386 Hotels in Munich
A recent review
5 of 5 stars reviewed 1 week ago
gapkidd Dubai, United Arab Emirates
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556 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Dubai, United Arab Emirates
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

i just wanted to say i am staying in this hotel even though they are under renovation there service is excellent all you have to do is call in and in less of a minute some one will come to the room and fix the problem the room i am staying in is the mandarin room it great spaces and... More 

Was this review helpful? Yes
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear gapkidd, What a pleasure to read your kind comments. We are thrilled to learn that you enjoyed your recent stay with your family and that you appreciated the legendary Mandarin Oriental service. We look forward to your return visit in the not too distant future and hope that you will have the opportunity to experience our newly designed lobby,... More 

Lisbon
Reviewer
4 reviews 4 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed two nights with my wife over the weekend. For disclosure, let me say that I am not a price sensitive traveller (especially when on weekends with my wife) and that I spend over 200 nights per year in 5 star hotels for Business. When I arrived at the hotel, I was surprised to find that it is under... More 

Was this review helpful? Yes 6
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear abejaLisb, Thank you very much for taking the time to post your comments on your recent visit to Mandarin Oriental, Munich. I regret that you did not enjoy your stay as much as it should have been due to the relocation of our lounge, reception and restaurant during the reconstruction. I would like to let you know that your... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This hotel was excellent and very close to perfection! From the time a guest walks into the hotel until they leave the premises. Thomas and Dennis went out of their way to assure that my stay was pleasant. The location of the hotel is perfect!

Was this review helpful? Yes 1
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear Maximus24 , Thank you for your kind words. I am delighted to learn that you enjoyed your stay at our hotel and appreciated our services, especially from Thomas and Dennis. We are looking forward to welcoming you again to Mandarin Oriental, Munich in the near future. Best regards, Wolfgang Greiner General Manager Mandarin Oriental, Munich More 

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stayed here for 2 nights while in Munich and loved it. Everything from arrival to departure was perfect. The room was large and perfect for the 2 of us. We loved the large closet and bathroom. The staff went above and beyond to help us at every turn. I would highly recommend this hotel!

Was this review helpful? Yes
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear Ria H, We thank you for your great comment and are delighted to learn that you had a fantastic stay at Mandarin Oriental, Munich. We are certainly looking forward to the pleasure of your return visit in the near future. Best regards, Wolfgang Greiner General Manager Mandarin Oriental, Munich More 

Montreal, Canada
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I booked his hotel as my regular one was fully booked (I visit Munich regularly for work). I was so positively surprised! The room was wonderful, the staff amongst the best i ever encountered and I was greeted by my name by everyone there. The room itself was very spacious, the bed very very comfortable. The food was sublime, I... More 

Was this review helpful? Yes 1
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear PhillipAr, Thank you for your sharing your impressions on your first visit to Mandarin Oriental, Munich. With much pleasure I have learned that you enjoyed your stay and that you were satisfied with our service from the heart. We are proud that we are your new hotel in Munich and are looking forward to the pleasure of welcoming you... More 

A TripAdvisor Member
5 of 5 stars Reviewed 4 weeks ago

We loved our time at the Mandarin and definitely became "fans." Room was spacious, food excellent and the staff anticipated our every need. Location was in the center of everything we wanted to do. We will always stay here during future visits to Munich.

Was this review helpful? Yes 1
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear Guest, Thank you for your kind words. We are delighted to learn that your stay at our hotel was fabulous. It will be a pleasure to have you back at Mandarin Oriental, Munich which we hope will be in the near future. Thank you for being a FAN. Best regards, Wolfgang Greiner General Manager Mandarin Oriental, Munich More 

New York City, New York
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 10, 2015

I was very impressed by the service at the hotel. I have stayed at a few other Mandarin Oriental hotels around the world and this is the only one where the doormen always greeted me by my name and that literally every staff I came across was courteous and helpful. The rooms were spacious, clean and comfortable. The only area... More 

Was this review helpful? Yes 1
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear hotelsnob, Thank you very much for sharing your comments on TripAdvisor. It is a pleasure to learn that you enjoyed your stay at our hotel and that we were able to delight you with our wonderful and effective service. I regret that the food did not suit your taste. I would like to point out that we receive all... More 

London, United Kingdom
Contributor
16 reviews 16 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 6, 2015

Fantastic location right in the middle of Munich and near Marienplatz. Most of the tourist sires are within walking distance, so useful. If you need restaurant recommendations tours or bookings, the concierge are experienced and very willing to help. I visited in December so unfortunately the rooftop terrace was closed so there was no pool. Plus their main restaurant was... More 

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MOMUCMunich, Geschäftsführer at Mandarin Oriental, Munich, responded to this review

Dear Howardche, Thank you for staying at Mandarin Oriental, Munich and for sharing your impressions on your visit. I am pleased to learn that you appreciated our concierge’s service. What a pity that you could not experience our restaurant and roof terrace. We hope to welcome you again and are looking forward to presenting our newly designed lobby, bar and... More 

Dijon, France
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 5, 2015

A wonderful end to our Christmas and New Year trip for 2014. What fantastic staff - a fantastic team that made the 3 nights over New Year one to remember. Fantastic staff, service and food. What a wonderful view over the city from the rooftop bar to view the New Year fireworks. Excellent

Was this review helpful? Yes 1
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear Harryparr, It is nice to hear that you spent such a wonderful turn of the year at Mandarin Oriental, Munich. It makes my team and me very happy that you experienced a magnificent stay and enjoyed the fireworks on our roof terrace which is most definitely the best spot to spend New Year ’s Eve in Munich. We are... More 

Tacoma, Washington
Senior Reviewer
9 reviews 9 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 5, 2015

Excellent hotel. Absolutely nothing is a problem or a difficulty. Whatever you need, you only have to ask once and it will be done quickly. The staff exude competence, courtesy and professionalism. The employees take hospitality seriously and it was refreshing to experience this level of service which seems so lacking of late in so many travel experiences (airlines, hotels,... More 

Was this review helpful? Yes 2
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear Sue58775, It was a pleasure reading your detailed report on the occasion of your recent stay at Mandarin Oriental, Munich. Thank you so much for having taken the time to share your experiences with TripAdvisor readers and to rate the hotel, the service and staff very highly. I am thrilled to learn that you had a wonderful time in... More 

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Additional Information about Mandarin Oriental, Munich

Address: Neuturmstrasse 1, 80331 Munich, Bavaria, Germany
Phone Number:
Location: Germany > Bavaria > Upper Bavaria > Munich
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Mandarin Oriental, Munich 5*
Number of rooms: 73
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Also Known As:
Mandarin Oriental Munich Hotel Munich
Mandarin Oriental Hotel Munich
Mandarin Munich
Munich Mandarin Oriental
Hotel Style:
#1 Luxury Hotel in Munich
#1 Business Hotel in Munich
#3 Family Hotel in Munich
#5 Romantic Hotel in Munich

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