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All 378 Munich hotels

Mandarin Oriental, Munich

5.0 of 5 Hotel   |   Neuturmstrasse 1, 80331 Munich, Bavaria, Germany
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Ranked #1 of 378 Hotels in Munich
A recent review
5 of 5 stars reviewed 2 weeks ago
FPRZ
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488 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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English first
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Probably the best hotel I have ever been to. The service and kindness of the people working there was just great. Breakfast had all you could wish for, rooms where huge and supercomfi plus its location is just perfect for any city trip one had in mind! Pool plus bar on the roof and a view all over Munich, you... More

Was this review helpful? Yes 3
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear FPRZ, It is a pleasure to read your praise. My team and I are thrilled that you had a wonderful stay at Mandarin Oriental, Munich. We are very much looking forward to the pleasure of welcoming you again to our hotel in the near future. Best regards, Wolfgang Greiner General Manager Mandarin Oriental, Munich More

Knoxville
Top Contributor
52 reviews 52 reviews
41 hotel reviews
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I won't go into too much detail about the rooms and the location. We had a junior suite on the 6th floor and it was lovely with a wonderful bathroom. The location is perfect. What my husband and I were so impressed with is the quality of the service from everyone we came into contact with. Just a small example.... More

Was this review helpful? Yes 1
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear LisaKnoxv, Thank you very much for taking the time to put down such a detailed report on your experience at Mandarin Oriental, Munich. We are happy that you enjoyed a memorabloe stay and that you had fun in exploring Munich with Mike’s Bikes. We thank you for your praise which is certainly well received by the colleagues. We are... More

San Jose,
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

Paid over €500/night for an average room. I expect to have at least a coffee maker in the room. No such luck. One early morning, we found a coffee maker across from the lobby but was later told that it was for early arrival guests only. I have never encountered such a "stingy" management in a hotel. I have to... More

Was this review helpful? Yes 2
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear edy L, Thank you for your comment on TripAdvisor. I am so sorry to read about your disappointment. We generally provide a coffee maker in all suites and do so in the other rooms if desired. I kindly ask you to mention this request upon your next booking and we will certainly provide a coffee maker in your room.... More

Roseland, New Jersey
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was the 3rd consecutive year I have stayed at the Mandarin Oriental. I would not want to stay anywhere else when in Munich. The staff is extremely friendly, the hotel is beautiful, the location is great (next door to the Hofbrahaus) and the roof top bar/restaurant is amazing

Was this review helpful? Yes 1
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear CGraber, We are delighted that you had a 3rd memorable stay at our hotel and I thank you for your kind words. With impatience we are awaiting your 4th stay which we hope will not be too far away. Best regards, Wolfgang Greiner General Manager Mandarin Oriental, Munich More

Zurich, Switzerland
Top Contributor
91 reviews 91 reviews
64 hotel reviews
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had a lovely stay at the Mandarin Oriental in Munich. The location is great, just next to the Hofbräuhaus and in the city center. The entry is a bit disappointing as it is not looking like a 5* hotel entry. Luggages of guests are there and if it's raining, the entry is full of umbrellas. Check-in was quit and... More

Was this review helpful? Yes
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear tiomca, I thank you for having taken the time to letting us know your impressions on your recent visit to Mandarin Oriental, Munich. It is a pleasure to learn that you had an enjoyable stay. Your comment concerning breakfast service is well received and will be discussed with the team in order to improve our service. I am so... More

Dallas, Texas
Top Contributor
406 reviews 406 reviews
58 hotel reviews
172 helpful votes 172 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This was our last stop on our tour. We are giving it a very good because for the most part it was excellent, the rooms were lovely (aside from our view of a dirty high rise parking lot), they were clean, comfortable, quiet, the bathrooms were spacious and just wonderful, the service was accommodating and helpful. Our breakfast was included... More

Was this review helpful? Yes 1
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear Mi-Dan20, Thank you for sharing your experience on your stay at Mandarin Oriental, Munich. I am thrilled to hear that you liked the room and our service standard. However, I am disappointed that your pancake had to be replaced and that your check-out was not handled smoothly. Please be assured that this is not our usual standard and I... More

Houston, Texas
Top Contributor
98 reviews 98 reviews
27 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

What can you say about perfect service? Before we arrived the head concierge, Dario had already helped us make plans and reservations. Amalie greeted us at the front desk to welcome us back. Priscilla at Marks also welcomed us back, remembered us and anticipated our wishes. Marks restaurant was very good and it was fun to eat on the roof... More

Was this review helpful? Yes 1
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear Harris14, It is a pleasure to read how much you enjoyed your second visit at our hotel. Thank you for sharing your praises which are appreciated by the colleagues. We are looking forward to welcoming you again to Mandarin Oriental, Munich on the occasion of your next visit to Munich. Best regards, Wolfgang Greiner General Manager Mandarin Oriental, Munich More

West Palm Beach, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Outstanding property which lives up to the superlative reputation held by MO worldwide. No disappointments, only expectations surpassed. From Restaurant Marks to lobby bar and lounge to fitness center (24 hr) to rooftop pool, just not enough praise to be heaped on a first rate staff knowledgeable, competent and incredibly attentive/helpful. Excellent food quality and bar service with memorably well... More

Was this review helpful? Yes
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear EWSR, Many thanks for your marvelous comment and for voting Mandarin Oriental, Munich as the best luxury hotel in Munich. I am delighted to learn that you enjoyed your stay and appreciated our legendary service from the heart. We are looking forward to welcoming you again to our hotel or to any other Mandarin Oriental hotel in the world.... More

Abu Dhabi, United Arab Emirates
Contributor
11 reviews 11 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We enjoyed the stay very much starting from the location, great hotel, for us one of the most beautiful hotels in Germany. We had indeed a very elegant room with large TV, dimmable light and a nice bathroom with nice whirlpool tub, a marvelous view over the skyline of Munich churches. The mini bar included in the price includes candy,... More

Was this review helpful? Yes
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear fanfan W, We would like to thank you for your FANtastic comment on your stay at Mandarin Oriental, Munich. My team and I are thrilled that you like our hotel and appreciate our high standards as well as our service from the heart. We thank you for being a FAN and are awaiting your next visit. Best regards, Wolfgang... More

North Palm Beach, Florida
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed August 17, 2014

We stayed in this hotel for 4 nights, and had a wonderful experience. By the 2nd day the staff knew our names and our preferences. The hotel is slightly older in style, and our rooms were nice, comfortable and clean, but I don't think this hotel is about the rooms as much as the service which was excellent. True, our... More

Was this review helpful? Yes
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear Andrea H, Thank you for sharing your impressions on your enjoyable stay at Mandarin Oriental, Munich. It makes us happy to learn that you had a good time at our hotel and appreciated our service from the heart. Your praise is a great encouragement for our team. We are looking forward to your return visit in the not too... More

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Additional Information about Mandarin Oriental, Munich

Address: Neuturmstrasse 1, 80331 Munich, Bavaria, Germany
Phone Number:
Location: Germany > Bavaria > Upper Bavaria > Munich
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Mandarin Oriental, Munich 5*
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Also Known As:
Mandarin Oriental Munich Hotel Munich
Mandarin Oriental Hotel Munich
Mandarin Munich
Munich Mandarin Oriental

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