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All 383 Munich hotels

Mandarin Oriental, Munich

5.0 of 5 Hotel   |   Neuturmstrasse 1, 80331 Munich, Bavaria, Germany
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Ranked #2 of 383 Hotels in Munich
A recent review
5 of 5 stars reviewed 2 weeks ago
hotelsnobbija New York City, New York
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544 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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New York City, New York
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was very impressed by the service at the hotel. I have stayed at a few other Mandarin Oriental hotels around the world and this is the only one where the doormen always greeted me by my name and that literally every staff I came across was courteous and helpful. The rooms were spacious, clean and comfortable. The only area... More 

Was this review helpful? Yes
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear hotelsnob, Thank you very much for sharing your comments on TripAdvisor. It is a pleasure to learn that you enjoyed your stay at our hotel and that we were able to delight you with our wonderful and effective service. I regret that the food did not suit your taste. I would like to point out that we receive all... More 

London, United Kingdom
Contributor
16 reviews 16 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Fantastic location right in the middle of Munich and near Marienplatz. Most of the tourist sires are within walking distance, so useful. If you need restaurant recommendations tours or bookings, the concierge are experienced and very willing to help. I visited in December so unfortunately the rooftop terrace was closed so there was no pool. Plus their main restaurant was... More 

Was this review helpful? Yes
MOMUCMunich, Geschäftsführer at Mandarin Oriental, Munich, responded to this review

Dear Howardche, Thank you for staying at Mandarin Oriental, Munich and for sharing your impressions on your visit. I am pleased to learn that you appreciated our concierge’s service. What a pity that you could not experience our restaurant and roof terrace. We hope to welcome you again and are looking forward to presenting our newly designed lobby, bar and... More 

Dijon, France
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A wonderful end to our Christmas and New Year trip for 2014. What fantastic staff - a fantastic team that made the 3 nights over New Year one to remember. Fantastic staff, service and food. What a wonderful view over the city from the rooftop bar to view the New Year fireworks. Excellent

Was this review helpful? Yes
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear Harryparr, It is nice to hear that you spent such a wonderful turn of the year at Mandarin Oriental, Munich. It makes my team and me very happy that you experienced a magnificent stay and enjoyed the fireworks on our roof terrace which is most definitely the best spot to spend New Year ’s Eve in Munich. We are... More 

Tacoma, Washington
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent hotel. Absolutely nothing is a problem or a difficulty. Whatever you need, you only have to ask once and it will be done quickly. The staff exude competence, courtesy and professionalism. The employees take hospitality seriously and it was refreshing to experience this level of service which seems so lacking of late in so many travel experiences (airlines, hotels,... More 

Was this review helpful? Yes
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear Sue58775, It was a pleasure reading your detailed report on the occasion of your recent stay at Mandarin Oriental, Munich. Thank you so much for having taken the time to share your experiences with TripAdvisor readers and to rate the hotel, the service and staff very highly. I am thrilled to learn that you had a wonderful time in... More 

Christchurch, New Zealand
Senior Contributor
28 reviews 28 reviews
20 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I would recommend this hotel as the room we stayed in was excellent and a good size, the location of the hotel is also very good, they have a rooftop pool, the food is good and overall the place is efficient and a nice place to stay.

Was this review helpful? Yes 1
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear Hall221, Thank you for recommending Mandarin Oriental, Munich. I am happy that you had a pleasant stay and we are looking forward to welcoming you again to our hotel in the near future. Best regards, Wolfgang Greiner General Manager Mandarin Oriental, Munich More 

Pori, Finland
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The experience was a nice one with very friendly reception. The only discomfort was fresh paint smell in our floor which is understandable but never the less shouldn't be during my visit. Otherwise superb hotel as Mandarins generally are.

Was this review helpful? Yes 2
MOMUCMunich, Geschäftsführer at Mandarin Oriental, Munich, responded to this review

Dear Isolohi, Thank you for your kind comment. It is good to hear that you had an enjoyable stay. My apologies for the inconveniences caused by our maintenance team due to some necessary polishing works on our wooden awnings and panels on your guest floor. We hope to have the pleasure of welcoming you again to our hotel in the... More 

far away
Top Contributor
113 reviews 113 reviews
24 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 4 weeks ago

While we had never stayed in Munich before, checking into the Mandarin Oriental was like being welcomed home. Their attentiveness, friendly attitude and courtesy made our stay there a delight. The hotel is in a wonderful location just steps from Marienplatz and the wonderful Christkindlmarkt. The room was huge and had two beds with down comforters and lots of pillows.... More 

Was this review helpful? Yes 2
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear nznorm, I am thrilled to learn that you enjoyed your stay at Mandarin Oriental, Munich including the bar. We certainly look forward to your return visit to our hotel which we hope will be in the near future. Best regards, Wolfgang Greiner General Manager Mandarin Oriental, Munich More 

Santa Monica
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This year was the third time we have stayed at this hotel. We pick it when we are in Munich because it is elegant quiet and blessed with the nicest staff of any hotel in which we have stayed over the years. This year was no exception, although some things were changed due to pending renovations (restaurant closed, some decorations... More 

Was this review helpful? Yes 1
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear Winkelrei, Thank you so much for selecting our hotel again for your stay in Munich. It was a pleasure reading your marvelous comments and I am delighted to learn that we have met your expectations .Your praise was well received by my colleagues, especially José, Hannes, Lubomira and Sotirios. We can’t wait for your return visit and hope that... More 

Top Contributor
148 reviews 148 reviews
41 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Absolutely amazing property with impeccable service. Our room was spacious with a great view of the Hofbräuhaus. Close to the heart of the city, it's an easy walk anywhere. The concierge staff was exceptional, providing great restaurant recommendations, along with tickets to the opera. Breakfast was above average as well and the goodbye treats for the train ride to Salzburg... More 

Was this review helpful? Yes 1
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear Al O, I would like to thank you for your kind words about your stay at Mandarin Oriental, Munich. It is our pleasure to delight our guests and even to surprise them at times. I am happy that you appreciated our high service standards. Looking forward to welcoming you again to our hotel on the occasion of your next... More 

Atlanta, Georgia
Top Contributor
76 reviews 76 reviews
25 hotel reviews
95 helpful votes 95 helpful votes
5 of 5 stars Reviewed December 20, 2014

This is a nice hotel. I frequently stay at Park Hyatt, Aman, Intercontinental, etc. I do not know how old this facility is, but it may be due for a renovation at some point soon. That being said, the rooms are totally nice, spacious and I have no complaints whatsoever. First, the location is just terrific. Sandwiched right between this... More 

Was this review helpful? Yes
MOMUCMunich, Geschäftsführer at Mandarin Oriental, Munich, responded to this review

Dear JToddWhee, We thank you for having taken the time to share your impressions on your recent visit at Mandarin Oriental, Munich during Christmas season. I am thrilled to learn how much you enjoyed your first stay at our hotel and that you like the rooms and the location of the hotel. It makes me happy to see that we... More 

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Additional Information about Mandarin Oriental, Munich

Address: Neuturmstrasse 1, 80331 Munich, Bavaria, Germany
Phone Number:
Location: Germany > Bavaria > Upper Bavaria > Munich
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Mandarin Oriental, Munich 5*
Number of rooms: 73
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Also Known As:
Mandarin Oriental Munich Hotel Munich
Mandarin Oriental Hotel Munich
Mandarin Munich
Munich Mandarin Oriental
Hotel Style:
#1 Business Hotel in Munich
#1 Luxury Hotel in Munich
#3 Romantic Hotel in Munich
#5 Family Hotel in Munich

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