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Mandarin Oriental, Munich

Travelers' Choice award winner
5.0 of 5
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Neuturmstrasse 1, 80331 Munich, Bavaria, Germany
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1 room 1 guest
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Mandarin Oriental, Munich
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605 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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    (135)
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mumbai
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here in may so my review is a bit late.I visited munich with my wife and 14 year old son and stayed in a junior suite.Munich hotels are very expensive compared to berlin and frankfurt in my opinion and we paid a large amount for the room.We were aware of mandarin oriental service having stayed in hong kong in... More 

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Philadelphia
Level Contributor
49 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We are not the usual clientele for this hotel. Frankly, we aren't wealthy enough but we got a good deal because of the construction. The staff and personal service are part of the reason that this hotel can charge the outrageous prices that they do. The other part is because of the materials, cleanliness, and the location. It was a... More 

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Montreal, Canada
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Luxury hotel in the heart of Munich. The service is impeccable. Food superb. We had a big room with walk-in closet. Despite their ongoing renovation, it was very quiet. And the staff went out of there way to make us feel welcome and appreciated. Walking distance to luxury shopping and great restaurants.

Was this review helpful? Yes 1
tampa
Level Contributor
62 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We had the pleasure of spending 6 days at the M.O. Munich with our kids ages 15&18. Munich is a wonderful city and the hotel is in the heart of it. We could easily walk to everything. We had adjoining rooms. They were quite large, well stocked and very very nice. The staff here couldn't have been more welcoming, friendly... More 

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MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear Kimberly, Thank you for taking the time to share your wonderful experience on the occasion of your recent stay at Mandarin Oriental, Munich. I am thrilled to learn that you had an enjoyable stay and appreciated the professional service by our Head Concierge Dario and his team. Thank you for being such a wonderful and supportive ‘FAN’! We are... More 

Houston, Texas
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here on a family vacation in June, 2015. The location is great and directly across the street from the Hofbrau Haus (the best Bavarian beer hall hands down). The rooftop offers the only 360 degree panoramic view of Munich and is a great place to have an evening cocktail. The lobby was going through renovations during our stay... More 

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MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear SLSMDJD, Thank you for spending your family vacation at Mandarin Oriental, Munich. With pleasure I have read that you enjoyed your stay including our China Moon Roof Terrace. We are looking forward to the pleasure of welcoming you again to our hotel in the near future in order to experience our newly designed lobby lounge, bar as well as... More 

São Paulo
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed July 24, 2015

I love Mandarim Oriental around the world, but this one is really nothing special. Average Room (they could upgrade us since the hotel was empty and the lobby under renovation), Very good Service from all the Staff (5-star for them). By the way the charge 19EUR for the Wifi, looks like they still in 2.000's

Was this review helpful? Yes 2
MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear phelpX, Thank you for posting your comment. I deeply regret that you did not enjoy your stay at our hotel but am grateful to learn that you rated our service with 5 stars. I would like to inform you that you receive complimentary high speed internet when booking a pubished rate on our website and creating an online profile.... More 

San Sebastian - Donostia, Spain
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed July 22, 2015

I have to say that I am a huge fan of Mandarin Oriental Hotel Group. When I went to Mandarin Oriental Munich they were under refurbishment and unfortunately I could't enjoy the views and the pool... Although it was in April so I was not that sad!! The service was very nice, especially the Concierge Team, who told us all... More 

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MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear UAiEs, Thank you for being a FAN and for sharing such nice comments following your visit to Mandarin Oriental, Munich. I am delighted to learn that you experienced a pleasant and memorable stay and that you liked to discover the secret places in our town. Sotirios was happy to receive your praise. We are looking forward to the pleasure... More 

Los Angeles, California
Level Contributor
52 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed July 22, 2015

We stayed in a tower suite for a few nights and really loved our experience. The room was quite large and a decent size living room and dining table. The food at the restaurant in this hotel is excellent. The hotel is located around the corner from the Hof Bru House and the old town so very convenient. Highly recommended!

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MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear WorldWand, Thank you for sharing your impressions on the occasion of your recent stay at Mandarin Oriental, Munich. We are very happy to learn that you enjoyed your stay in our tower suite, liked the food and the size of the suite. We thank you for recommending our hotel and are looking forward to your return visit. Best regards,... More 

Minneapolis, Minnesota
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 21, 2015

We stayed here in June and despite the construction found it to be lovely. The staff was very friendly and helpful. The rooms were very comfortable and roomy. The location can't be better to allow you to enjoy Munich.

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MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear MNJersey, It’s good to read that you experienced a wonderful stay at Mandarin Oriental, Munich and appreciated the service from the heart and the comfortable room. We are looking forward to your future visit to Munich and to our hotel. Best regards, Wolfgang M. Greiner General Manager Mandarin Oriental, Munich More 

Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed July 21, 2015

The hotel is perfectly located, the staff are fantastic, the bedroom we had on the 6th floor was comfortable However you cannot get away from the fact that the hotel was having major building works carried out Like other reports we were not pre warned at the time of booking, we made our booking directly with Mandarin Oriental So we... More 

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MOMUCMunich, General Manager at Mandarin Oriental, Munich, responded to this review

Dear Silvermea, Thank you for staying with us. I regret that you did not enjoy your stay due to the reconstruction program of our Food & Beverage outlets. All guests receive information about our renovation program prior to their arrival. I am very sorry that this message did not inform you clearly. Please accept my sincere apologies for the inconveniences... More 

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