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Mandarin Oriental Munich

5.0 of 5
Neuturmstrasse 1, 80331 Munich, Bavaria, Germany
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Mandarin Oriental Munich
Ranked #1 of 387 hotels in Munich
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361 reviews from our community

Traveler rating
    317
    29
    12
    3
    0
See reviews for
Families
59
 
Couples
166
 
Solo
28
 
Business
69
 
Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Zürich
Senior Contributor
45 reviews 45 reviews
19 hotel reviews
Reviews in 16 cities Reviews in 16 cities
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed May 22, 2013 NEW

Let's talk about the bad stuff first, I think it's more useful - the wellness, the so called business centre and NO FREE WIFI! When you pay in excess of EUR 600 a night, you'd expect damn well that you get free WIFI, like MOST places in the world. NO! You have to pay extra for the internet?! What bull*ç%&... More

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See 2 more reviews by foreignasigirl for Munich
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 19, 2013 NEW via mobile

Met a friend during my stay in Munich we went for a Bavarian dinner rand then to the bar at the Oriental for a drink after dinner very good bar comfortable sofas and quiet atmosphere which we both enjoyed

Was this review helpful? Yes 1
London, United Kingdom
Top Contributor
79 reviews 79 reviews
15 hotel reviews
Reviews in 32 cities Reviews in 32 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed May 12, 2013 via mobile

How this hotel manages such a high level of friendly personal service is worth investigating. Other hotel managers should visit to see how they do it. It seems flawless when one's a guest from the seamless reception process, massive bathrooms, many with views. Heavenly beds and linens. Nonstop kitchen serving even Thai and Lebanese food to fight the jetlag. Also... More

Was this review helpful? Yes 1
See 2 more reviews by wsdoyle for Munich
MOMUCMunich, Geschäftsführer at Mandarin Oriental Munich, responded to this review
May 15, 2013

Dear Wsdoyle, Thank you for your kind compliments about the Mandarin Oriental, Munich. You are making a most beautiful recommendation of our hotel and staff. On behalf of the team, I would like to let you know how much we all appreciate it. It will be a pleasure to welcoming you again to Munich. Best regards, Wolfgang Greiner General Manager... More

Reston, Virginia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 7, 2013

For whatever reason, my wife and I travel more than we would wish and have, over the years, stayed at many distinguished, possibly even famous, hotels. This is the best. We mentioned casually to our waiter one evening that the mustard honey condiment served with the cheese board was really good. The next morning there was a jar of the... More

Was this review helpful? Yes 1
MOMUCMunich, Geschäftsführer at Mandarin Oriental Munich, responded to this review
May 15, 2013

Dear Jim A, Like a magician has his secret, we will not reveal our "tricks"… Thank you though for taking the time for writing such kind words about the Mandarin Oriental, Munich. It really is the best reward to know how happy you were while staying in our hotel. We hope to see you soon in Munich and we are... More

Washington, DC
Top Contributor
62 reviews 62 reviews
29 hotel reviews
Reviews in 25 cities Reviews in 25 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed April 27, 2013

Hotel ratings are subjective, but the Mandarin Oriental in Munich really does deserve to be described as THE best. I can only speak about Room 209, which was beautifully appointed and incredibly comfortable (amazing pillows and bed linens), but what sets this hotel apart is the staff. Absolutely everyone, from the doormen to housekeeping, receptionists to waiters, treat ALL their... More

Was this review helpful? Yes 1
See 3 more reviews by Reviewer1966 for Munich
MOMUCMunich, Geschäftsführer at Mandarin Oriental Munich, responded to this review
May 7, 2013

Dear Reviewer1996 We are delighted to learn how much you appreciated your stay at Mandarin Oriental, Munich and on behalf of my team, I would like to thank you for sharing such fantastic comments about the hotel and staff. We are hoping and looking forward to welcoming you again in your home away from home. Yours sincerely, Wolfgang Greiner General... More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 20, 2013

I am still in the hotel. I had to write a comment because because this is a real suprise. Staff is plasint, rooms are great and service is perfect. I am recommanding this hotel to anyone who needs to come to Munich.

Was this review helpful? Yes 1
MOMUCMunich, Geschäftsführer at Mandarin Oriental Munich, responded to this review
May 6, 2013

Dear Ministar, Thank you for writing such kind appreciations about our hotel. We are delighted to know that you had a wonderful stay at Mandarin Oriental, Munich. We are looking forward to welcoming you again and to keep surprising you. Best regards Wolfgang Greiner General Manager Mandarin Oriental, Munich More

Elmhurst, Illinois
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 20, 2013

We only spent one night there but the service was incredible and genuinely friendly as well. Only problem we had was with the hotel wi-fi but those types of technical problems can happen anywhere - the key is how on top of it they were and they did get it fixed. All the staff acts like concierges and takes care... More

Was this review helpful? Yes 1
MOMUCMunich, Geschäftsführer at Mandarin Oriental Munich, responded to this review
May 6, 2013

Dear Elmhurst Illinois, On behalf of my colleagues, I would like to thank you for your compliment about our hotel staff. It is certainly most appreciated and please be assured that your comment will be shared. We are looking forward to seeing you again in Munich and to welcoming you in the near future at Mandarin Oriental, Munich. Yours sincerely,... More

Johannesburg, South Africa
Senior Contributor
44 reviews 44 reviews
21 hotel reviews
Reviews in 13 cities Reviews in 13 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed April 19, 2013

We stayed in a suite at 1,200 Euro per night. It was a fantastic room but the layout was very awkward. I think room 409 was an afterthought as the furniture felt like it needed to be rearranged and there was a very strange open area in the middle of the room which was large enough for ballroom dancing but... More

Was this review helpful? Yes 1
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 10, 2013

When it comes to attention to detail this is the place. Excellent service! Great location, incredible atmosphere! Awesome food, i highly recommend this hotel. The hotel is within walking distance to the best shops and restaurants.

Was this review helpful? Yes 2
See 2 more reviews by Virttraveler for Munich
MOMUCMunich, Geschäftsführer at Mandarin Oriental Munich, responded to this review
April 18, 2013

Dear Virttraveler, Great to read that you appreciate the details. Many thanks for recommending our hotel. We are looking forward to welcoming you again to Mandarin Oriental, Munich. Best regards, Wolfgang Greiner General Manager Mandarin Oriental, Munich More

Leeds, United Kingdom
Senior Contributor
48 reviews 48 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed April 3, 2013

Lovely hotel in a great position with friendly staff but it let itself down with some very minor but irritating faults. Firstly, the staff, facilities, rooms etc were all very good and nothing was too much trouble. My gripes came about because at the price level they charge (€525 per night room only) I expect seemless and faultless service and... More

Was this review helpful? Yes 1
MOMUCMunich, Geschäftsführer at Mandarin Oriental Munich, responded to this review
April 18, 2013

Dear Jonathan S, We would like to thank you both for your very kind words and for your comments. We have taken note of them and they will help us to improve our service. We sincerely apologize for the inconveniences you have experienced in regards to the cleanliness of your room. Concerning the bellboy I am afraid it has been... More

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Hotel Summarization (Beta)

What travelers say

  • Very good(9)
  • Junior suite(8)
  • City center(7)
  • Rooms are spacious(4)
  • Roof top terrace(3)
  • Best hotel(3)
  • Very nice(3)
  • Would DEFINITELY recommend(3)

Additional Information about Mandarin Oriental Munich

Address: Neuturmstrasse 1, 80331 Munich, Bavaria, Germany
Phone Number:
Region: Germany > Bavaria > Munich
Amenities:
Bar/Lounge Business Center Fitness Center Kitchenette Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotels in Munich
#1 Romantic Hotels in Munich
#1 Business Hotels in Munich
#2 Family Hotels in Munich
Price Range: $$$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
With a central location, Mandarin Oriental, Munich is a calm refuge of Neo-Renaissance charm and elegance, providing the highest levels of personalized service. The award-winning hotel redefines luxury within the city’s most historic setting. The hotel is ideally located in the heart of Munich, within the city’s old town, surrounded by museums, the Bavarian Opera House, theatres and the famous Hofbraeuhaus. ... more   less 
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Also Known As:
Mandarin Oriental Munich Hotel Munich
Mandarin Oriental Munich Hotel
Mandarin Oriental Hotel Munich
Mandarin Munich
Munich Mandarin Oriental
Munich Mandarin

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Mandarin Oriental Munich
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