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Hotel Excelsior

4.0 of 5 Schuetzenstrasse 11, 80335 Munich, Bavaria, Germany
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Hotel Excelsior
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Hotel Excelsior
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268 reviews from our community

Traveler rating
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    20
    6
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel for 5 nights. We think that it would be realy classified like a 5 stars , since it was impressive in all aspects! wonderfull room , big and nicely decorated. excelent breakfast. clean spacious bathroom well equiped. Nice polite and professional personnel! realy closed to everything in munich. We would highly recomended to everyone who... More 

Was this review helpful? Yes
Julia S, Quality Manager at Hotel Excelsior, responded to this review

Dear Kostas G, I appreciate that you have taken the time to share your thoughts on your recent stay with us and the travel community. It is wonderful that we could inspire you with the design as well as with the facilities of our hotel and I thank you especially for your kind words on our staff. Reading such a... More 

Rutim
Top Contributor
67 reviews 67 reviews
51 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a wonderful experience in our Alpine Room. Spotless, extremely comfortable - the bed in particular. Reasonable mini bar both sides of the super king bed. Staff were all incredibly helpful and nice to our son. Breakfast excellent and well-organised. Right next to train station and leading into shopping area, quiet, can't speak highly enough about this place. Very... More 

Was this review helpful? Yes
Julia S, Quality Manager at Hotel Excelsior, responded to this review

Dear Rutim, I truly appreciate you have taken the time to effectively summarize your impressions of our hotel. It is wonderful that you favor our modern Alpine Rooms and that you rate our facilities and services very high. I am very grateful about your kind words on our staff and your praise had been already forwarded to our team. We... More 

Toulouse, France
Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 17, 2014

Very good location close to Central Station, Bus, Tram, S and U-Bahn for Excelsior Hotel. Quite far from Marienplatz but good hotel in charmless surroundings. Smiling and helpful bavarian-dressed ladies at Reception. Very correct breakfast. Strange pasteboard decoration on the ground floor, contrasting with the bedrooms and corridors. Bad matress in my single room and tiny bathtub, no shower.Old fashioned... More 

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Julia S, Quality Manager at Hotel Excelsior, responded to this review

Dear A R, Thank you for having taken your time to write this review. With great pleasure I read your kind words on our colleagues, location and breakfast. On the other hand I am sorry that your experience did not meet your expectations entirely; please allow me to express my sincerest apologies. We aware that some rooms in our hotel... More 

Tokyo, Japan
Contributor
19 reviews 19 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 15, 2014

中央駅を出て本当にすぐのところにあります。空港から電車であればなおさら、鉄道の出口から20歩くらい、近いです。部屋が狭いことは覚悟していたものの、やはり狭い。都心のワンルームマンションを思わせる狭さです。改装済みの部屋をリクエストしましたが、改装されていない年季の入った部屋でした。いまどきセキュリティボックスさえなく、フロントに預けなければいけないので、出し入れするのが面倒で、大目の金額を持ち歩くことになり、大変不便でした。最も驚いたのが、掃除の女性が勝手に部屋のドアを開けたことです。他の方がコメントされていたのですが、まさか自分にも起こるとは思いませんでした。ノックはしたものの、返事する間もなく、すぐにドアを開けられました。掃除も終わっていたのに、何をしていたのか、セキュリティに不安を感じました。 廊下が硬い素材だからか、スーツケースを転がす音、ヒールの音が結構気になりました。 お風呂と洗面も狭いですが、一通りのアメニティとバスローブがあり、装飾が豪華でかわいらしく、泡風呂にして、とてもリラックスできました。 朝食は、特別種類が多いとは思いませんでしたが、オムレツや絞りたてオレンジジュースが無料でリクエストでき、日によっては白ソーセージもありました。レストランの雰囲気は鹿の飾りで統一されていてかわいらしいです。(写真をご覧下さい。) It takes just 20 steps from the Munich central station exit. I requested a renovated room but the room allocated me was old and not renovated. I read other travelers comments that a room was very small. The room was smaller than I thought. The most surprised thing was that the cleaner lady opened the door... More 

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Julia S, Quality Manager at Hotel Excelsior, responded to this review

Dear senotictan, Thank you for your review. I am pleased to hear that you enjoyed our breakfast and that the location of our hotel was convenient for you. Please let me apologize for the incident with one of our maids. Kindly be ensured that this is not normally the case for that matter, or a part of the hotel´s standards... More 

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed October 29, 2014

I recently was fortunate to be able to stay at Hotel Excelsior. It is in an excellent location; it is near the train station and is an easy walk to the main downtown attractions. My room was exceedingly small, though, which was a severe shock to my American expectations. That said, something has to give in order to get a... More 

Was this review helpful? Yes 3
Julia S, Quality Manager at Hotel Excelsior, responded to this review

Dear George R, Thank you for your review and for choosing our hotel. It is great to hear that you rate our staff high and enjoyed our ideal location in Munich. I feel sorry if you had been unsatisfied with the size of your room and we could not meet your expectation in this area. Due to the old building... More 

Las Vegas, Nevada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 25, 2014

I had a much better experience at Hotel Excelsior than I did at Hotel Belle Blue, where I stayed on my first trip to Munich three weeks earlier. Hotel Excelsior has a lot of good features like a convenient location and cheap minibar. I would recommend staying in a room on the inside of the hotel with a window facing... More 

Was this review helpful? Yes 2
Julia S, Quality Manager at Hotel Excelsior, responded to this review

Dear Jenn W, I appreciate you have taken the time to summarize your impressions of our hotel here on tripadvisor. It is great that you enjoyed the central location of our hotel and I am pleased to hear that our services came to your satisfaction. Your comment on the minibar has taken me by surprise. I can only guess that... More 

Cooper City, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 10, 2014

Went to Munich for Oktoberfest with company. In total we had 10 rooms in hotel. Rooms were clean, and items in mini bar were on 1 euro. The hotel is a mix of modern and traditional. The rooms have been redone with a clean modern feel. The lobby, bar, and restaurants have a beautiful traditional look. Great location, within walking... More 

Was this review helpful? Yes 1
Julia S, Quality Manager at Hotel Excelsior, responded to this review

Dear Mik R, Thank you for choosing our hotel for your stay with your colleagues in Munich. I am pleased that you enjoyed the style and facilities of our hotel as well as our central location. It is sad if we could not convince you of our breakfast entirely. We hope to seeing you again soon. Best regards Julia Sprung... More 

Philadelphia, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 8, 2014

My daughter is studying abroad and stayed here during Oktoberfest. From start to finish, she was treated like royalty despite the fact that she was a college student and the hotel was very busy. She got there early and although she could not check in early, they not only held her luggage, but took it to the room for her,... More 

Was this review helpful? Yes 3
Julia S, Quality Manager at Hotel Excelsior, responded to this review

Dear kayjill, Many thanks for your wonderful review. I appreciate that you took your time in writing these lauding words as well on tripadvisor. Let me pass them on our team and I am sure they will appreciate it. It was a pleasure for us having your daughter staying with us and to delight her with our service. How nice... More 

Basingstoke, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 1, 2014

I stayed here overnight whilst visiting Oktoberfest. The hotel itself is a very friendly place with the staff available and eager to please. The public areas are very welcoming and the hotel rooms well appointed and spotlessly clean. The breakfast was a huge spread of continental items as well as some eggs bacon and sausage- you could set yourself up... More 

Was this review helpful? Yes 1
Julia S, Quality Manager at Hotel Excelsior, responded to this review

Dear anon429, Thank you for your lauding words on your recent experience in our hotel. Reading such a great feedback is very motivational. It drives us to continue our efforts and aim meeting our guests´ expectation. Happily I will forward your compliments to our team. I hope your stay will remain a memorable one and that you also spent a... More 

Basel, Switzerland
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed September 30, 2014

We stayed in the Excelsior for 2 nights with our young daughter. Everything was fine. Good location, nice breakfast, friendly staff (they were also nice to our 3 year old daughter....). Comfortable beds, the room feels a little bit "oldish" but not in a disturbing way, maybe a little bit nostalgic. We had a big room and a separate additional... More 

Was this review helpful? Yes 1
Julia S, Quality Manager at Hotel Excelsior, responded to this review

Dear E S, Thank you for having taken the time to summarize your impressions of our hotel. It is great to read that our services came to your satisfaction and that you and your family feel comfortable staying with us. We hope to seeing you and your family again soon. With best regards from Munich Julia Sprung (Quality Manager) and... More 

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Additional Information about Hotel Excelsior

Address: Schuetzenstrasse 11, 80335 Munich, Bavaria, Germany
Location: Germany > Bavaria > Upper Bavaria > Munich
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Excelsior 4*
Number of rooms: 118
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Also Known As:
Excelsior Munich
Excelsior Hotel Munich
Hotel Style:
#5 Green Hotel in Munich
#39 Luxury Hotel in Munich
#49 Family Hotel in Munich
#65 Romantic Hotel in Munich
#66 Business Hotel in Munich

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