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All 379 Munich hotels

Hotel Excelsior

4.0 of 5 Hotel   |   Schuetzenstrasse 11, 80335 Munich, Bavaria, Germany
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Ranked #102 of 379 hotels in Munich
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 days ago
travelLouisville Louisville, KY
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227 people have reviewed this hotel

Traveler rating
    81
    89
    33
    19
    5
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27
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69
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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English first
Louisville, KY
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

I stayed at the Hotel Excelsior for a business trip. It is conviently located next to the main rail station and only a very short walk to some very nice sights. Salzburg, Austria was only an hour and 45 minute ride away. The hotel was clean and the staff was extremely friendly and helpful. My room was small, but it... More

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Julia S, Quality Manager at Hotel Excelsior, responded to this review

Dear travelLousiville, What a nice feedback! It is great that you have chosen our hotel for your business trip and that we could delight you with our service. With pleasure I passed your praising words on our personal to the entire team. I am glad that you also find the time to relax in the wellness area of our sister... More

Nashville, Tennessee
Senior Contributor
34 reviews 34 reviews
14 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Our family stayed here for a night before heading to Dachau and then Salzburg. Pros: - Rooms were large and the bathrooms had every feature you could want (large tub, bathrobes, a scale, etc.) - Exercise facility is available at a nearby hotel (5 minute walk) - Breakfast buffet has a lot of options - Business center available Cons: -... More

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Julia S, Quality Manager at Hotel Excelsior, responded to this review

Dear antraroony, Thank you for your review. I truly appreciate that you have taken the time to summarize your impressions of our hotel and to get to know that you relish your stay. I feel sorry if you had problems with the WiFi connection in your room. There are few rooms in our hotel on the fifth floor they provide... More

Pretoria, South Africa
Contributor
12 reviews 12 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel Excelsior is a very charming clean hotel with friendly helpful staff. The hotel is close to the metro rail and main rail station in Munich which makes travel easy to an from the hotel. A trip of only 3 hours took us to Salzburg, Austria.

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Julia S, Quality Manager at Hotel Excelsior, responded to this review

Dear Dalene P, Thank you for your wonderful review and the related very positive feedback especially on our colleagues. Happily I will pass your compliments on to the entire staff. It is great that you also enjoyed our location close to the main train station. The next time you are in town we look forward to seeing you again. With... More

London, United Kingdom
Top Contributor
81 reviews 81 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Friendly English speaking staff. Cosy bar. Room perfect and very stylish. Off main roads in pedestrian shopping area. Easy walk to centre and main stations. Breakfast ample but costs 20 euros. Recommend.

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Julia S, Quality Manager at Hotel Excelsior, responded to this review

Dear gooduyja, I truly appreciate that you have taken the time to effectively summarize your impressions of our hotel. It is wonderful to hear that you enjoyed your stay and it will be a pleasure to welcoming you back soon. Warmest regards Julia Sprung (Quality Manager) and the team of the Hotel Excelsior More

Athens, Greece
Contributor
16 reviews 16 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The truth is that when writing a review at trip advisor one has to be careful and take into account the star status of the hotel. Adding to the misinterpretation of the sometimes arbitrary star system of the hotels worldwide, trip advisor's rating system is such that it is easy for a reviewer to rate a 5 star hotel the... More

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Julia S, Quality Manager at Hotel Excelsior, responded to this review

Dear mnx 16, Thank you for your review. It is great that you have chosen our hotel for your stay in Munich and I am very pleased to read that you rate our service and breakfast quite high and enjoyed our location, directly in the city centre. I feel sorry if we could not meet your expectation on the size... More

San Diego, California
Contributor
15 reviews 15 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Do not trust the photos. My company puts us in this hotel during meetings. Without doubt it is the most over-rated hotel I have ever stayed at. Do not check-in early. If you do you will get the worst rom, small, single bed, no room to work. There are better hotels in the area.

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Julia S, Quality Manager at Hotel Excelsior, responded to this review

Dear mhgh, Thank you for your review. It is great to hear that you rate our location quite high. The description of our negative experiences in our hotel makes us very concerned. We take your feedback very seriously and regret if we could not meet your expectation on our rooms. We are aware there are few rooms in our hotel... More

New York City, New York
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed March 20, 2014

Great location in the middle of Munich, friendly service, clean, but probably the smallest room I have seen for a long time - about the size of the bathroom in a New York City apartment, with the bed smaller than my bathtub.

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Julia S, Quality Manager at Hotel Excelsior, responded to this review

Dear Ivar E, Thank you for taking your valuable time in writing this review. It is great to hear that you enjoyed the location of our hotel and rate our service quite high. I regret if we could not meet your expectation on the size of your room. In general our single rooms are smaller than the double or Alpine... More

Slagelse, Denmark
Top Contributor
112 reviews 112 reviews
11 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed March 18, 2014

This hotel is one of three under the same management/owner. Very conveniently located, a few steps from the Munich Central Station, and opens on a pedestrian street, which makes it quiet on one side - the other one is less so. Clean and elegant - even if very Bavarian in the lobby. This is not a compliment - it is... More

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Julia S, Quality Manager at Hotel Excelsior, responded to this review

Dear GaborLeo, We appreciate that you have taken the time to share your thoughts with us. Thank you for your kind words on our staff. It is great that you enjoyed the location of our hotel. Kindly be advised we offer also promotional rates which include breakfast for certain dates. We regret if the design and ambience of our hotel... More

Tyumen, Russia
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 3, 2014 via mobile

It is not the cheapest hotel and this category and it seemed to be a little bit overpriced but if you are going to Munich only for a few days and you want to have a comfortable and relaxing atmosphere while still working- it's the absolutely right choice.I've stayed in this hotel during a business trip for two nights and... More

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Julia S, Quality Manager at Hotel Excelsior, responded to this review

Dear Mariia_Terekhina, Thank you for your great review. It was entirely our pleasure having you as guest. Good that we are able inspire you with our service. We are pleased to hear that you enjoyed our new Alpine Rooms and hope to seeing you again soon. Best regards Julia Sprung (Quality Manager) and the team of the Hotel Excelsior More

Sydney, Australia
Contributor
16 reviews 16 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed February 21, 2014

I stayed at this hotel recently for work and it was not a good experience. Potential guests should be aware of the following: - The hotel charges 70 euro for trips to/from the airport (each way) and advertise this as being a transfer in a luxury BMW. This was not the case - for each trip we had a dirty... More

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Julia S, Quality Manager at Hotel Excelsior, responded to this review

Dear Jayroe, Thank you very much for having taken your time in writing this review. The constructive and honest feedback of our services has made us very concerned and I want to apologize for all inconvenience you have experienced during your stay. I feel sorry for your failed transfer. It is well understandable that you were upset. The mistake was... More

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Additional Information about Hotel Excelsior

Also Known As:
Excelsior Munich
Excelsior Hotel Munich
Address: Schuetzenstrasse 11, 80335 Munich, Bavaria, Germany
Location: Germany > Bavaria > Upper Bavaria > Munich
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#50 Luxury Hotel in Munich
#71 Family Hotel in Munich
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Excelsior 4*
Official Description (provided by the hotel):
Home is a place where you can unwind and feel comfortable. A relaxing, carefree atmosphere makes all the difference – especially when you're travelling. Professional hosts who are committed to the comfort of their guests know how to make you feel right at home. And this special talent is something that guests at the Hotel Excelsior truly appreciate. ... more   less 
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