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All 382 Munich hotels

The Westin Grand Munchen

5.0 of 5 Hotel   |   Arabellastrasse 6, 81925 Munich, Bavaria, Germany
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81%
Ranked #55 of 382 hotels in Munich
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 4 weeks ago
Dubaier_2012 Dubai, United Arab Emirates
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830 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
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There are newer reviews for The Westin Grand Munchen
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Dubai, United Arab Emirates
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I can't relate to the strong positive reviews. This is a hotel that has seen its best days, with outdated and used furniture in the rooms that did not at all convey a five star appeal. The TV is relatively small and the picture quality very pixelated. The mini bar was empty and un-chilled. Wifi in the rooms charged at... More

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PaulPeters, General Manager at The Westin Grand Munchen, responded to this review

Dear Dubaier_2012, Thank you for taking the time to review the Westin Grand Munich online and for sharing your experience. Although I wish you had a better experience, it is feedback like this that helps us to constantly improve our service for our guests. However, I would like to apologize for the inconveniences you had to face during your stay... More

Brussels, Belgium
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

No surprises, this is a top hotel, great lobby, restaurant, bars etc. Breakfast with lots to choose from. Spa, exec lounge, etc. Nice gift store with some very nice watches ! Bedrooms are perfect, above some other Westins. Bed sheets and blankets international style (not the German style). Paid near 200 € incl breakfast. Discounts for autoclub members on arceurope.com

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PaulPeters, General Manager at The Westin Grand Munchen, responded to this review

Dear Jprbrussels, Thank you for taking the time to review your stay at the Westin Grand Munich online. I’m glad to hear that you have enjoyed your stay throughout and that you provided us with such positive feedback, which I will definitely pass on to the team. We look forward to welcoming you again in the near future. Best regards,... More

Tokyo, Japan
Senior Contributor
36 reviews 36 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We are international travellers and have used the starwoods and hyatt and similar hotels extensively for leisure and business around the world. Unfortunately the Westin Munich suffers from being rather dated both room decoration wise and atmosphere. The hotel feels that it caters only to those staying and that 'no one' from outside the hotel comes to visit or eat... More

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PaulPeters, General Manager at The Westin Grand Munchen, responded to this review

Dear Noe666, Thank you for taking the time to share your feedback about your visit at the Westin Grand Munich. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short.... More

Bellevue, Washington
Contributor
13 reviews 13 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 17, 2014

We have stayed at this hotel twice now and love it. While it is a little outside of downtown, it is one block from the U-Bahn and other public transportation which is easy to navigate. You can easily walk to Englischer Garten. Our suite is incredible, clean, quiet and well maintained. The beds are hard enough for my bad back,... More

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PaulPeters, General Manager at The Westin Grand Munchen, responded to this review

Dear Guest Uvaldekid, I’m glad to hear that you have enjoyed your stay at the Westin Grand Hotel Munich and that you already visited us before. It is very easy to get around the city as we have public transportation close to the hotel. Having access to the club lounge can be very beneficial for most guests. As you mentioned... More

Zurich, Switzerland
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 16, 2014

My husband and I stayed in the hotel when travelling through Germany. Having stayed in the hotel last time in 2007 (then it was Arabella Sheraton), I was positively surprised how good the service remained, as well as hotel's staff and facilities. The room was big, the bed - comfortable and I especially liked the selection of pillows in the... More

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PaulPeters, Manager at The Westin Grand Munchen, responded to this review

Dear Urania289, I’m happy to hear that you and your husband have enjoyed your stay at the Westin Grand in Munich. I will happily pass on your great feedback regarding the food and especially the staff. The Paulaner’s restaurant has a harsh atmosphere in general, especially because of the wooden décor. We sure look forward to welcoming both of you... More

Los angeles
Contributor
14 reviews 14 reviews
14 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed June 5, 2014

Had to stay here when we were stranded due to an airport strike. The hotel is really clean, well kept and had a really nice atmosphere. The rooms are large, lighting, layout, is all really good. PROS: 1. Really great staff, friendly, courteous and genuinely nice 2. Hotel looks and feels really nice, from lobby, to elevators and room 3.... More

Was this review helpful? Yes 1
PaulPeters, General Manager at The Westin Grand Munchen, responded to this review

Dear James L, I’m glad to hear that you have enjoyed your stay with us. I know how it feels to be “stranded” in a city and you don’t know where to stay and all. I’m happy that after the hassle with the airport strike, you liked the hotel and everything that comes with it. I hope we were able... More

Melbourne, Australia
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 1, 2014

The Westin Grand is comfortable and well presented, and the rooms are well=equipped. It is some way from the centre of Munich, but there's a nearby U=Bahn station that gets you into the centre very quickly. The hotel staff are very helpful, the concierges very knowledgeable. I paid extra for an executive room and it was well worth it -... More

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PaulPeters, General Manager at The Westin Grand Munchen, responded to this review

Dear kitrobinson, Great that you enjoyed your stay with us at the Westin Grand Munich. Upgrading to an executive room, can be very convenient with the added benefits. The location of the lounge with its stunning view over the city is great and in addition you have free breakfast and snacks in the evening. Traffic in the mornings can be... More

Top Contributor
86 reviews 86 reviews
24 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed June 1, 2014

This hotel meets the standards of the Westin hotel chain. It is very big, easy check in and out, valet parking and porter service during regular hours, 24 hour room service, spacious rooms, plenty of bathroom amenities and very comfortable beds. The underground parking lot is large, but they charge about €20 per night. The wifi in the room was... More

Was this review helpful? Yes 1
PaulPeters, General Manager at The Westin Grand Munchen, responded to this review

Dear Ninodebalia, thank you for taking the time to write a review upon your stay at the Westin Grand Munich. The parking is being managed by an external company so we do not have influence on the fees they charge, but mostly you can also find parking spaces on the street. We have free internet in the lobby area, if... More

London, England
Senior Contributor
48 reviews 48 reviews
35 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed June 1, 2014

This hotel is very comfortable and we had the good fortune to have booked a club room on the 22nd floor. This gave us stunning views over Munich and also access to the club lounge with an extensive free breakfast and quite passable salad-type snack meals available in the evening if you chose, plus drinks all day. The hotel is... More

Was this review helpful? Yes 1
PaulPeters, General Manager at The Westin Grand Munchen, responded to this review

Dear mjk43, I’m glad to hear that you have enjoyed your stay at the Westin Grand Hotel Munich. Booking a club room gives you some great benefits such as the usage of the club lounge with breakfast and various snacks in the evening. Also the view up there is really nice. Even though we are not located in the center... More

Atlanta, Georgia
Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 30, 2014

Hotel was nice and clean. I had a great room on 17th floor with a good view of the city. This place is located close to U bahn station and the major shopping area and all tourist places are easily accessible . Room was big and clean. service was good and plenty of options to eat at different restaurants in... More

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Additional Information about The Westin Grand Munchen

Address: Arabellastrasse 6, 81925 Munich, Bavaria, Germany
Location: Germany > Bavaria > Upper Bavaria > Munich
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Grand Munchen 5*
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Also Known As:
The Westin Grand Munchen Hotel Munich
Westin Hotel Munich
Westin Grand Muenchen Arabellapark
Sheraton Munich
Munich Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#7 Spa Hotel in Munich #21 Family Hotel in Munich #30 Luxury Hotel in Munich #33 Business Hotel in Munich #48 Romantic Hotel in Munich #55 Ski-In / Ski-Out Hotel in Munich
Hotel Class
Number of rooms
627

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