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All 382 Munich hotels

The Westin Grand Munchen

5.0 of 5 Hotel   |   Arabellastrasse 6, 81925 Munich, Bavaria, Germany
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The Westin Grand Munchen
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81%
Ranked #55 of 382 hotels in Munich
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
ChopChopMan Reading, United Kingdom
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864 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
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English first
Reading, United Kingdom
Top Contributor
148 reviews 148 reviews
33 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Obviously a cloned example of a chain, but this was particularly well presented and located hotel. Spacious and well appointed, especially if you're on one of the SPG floors, with free Wi-Fi and breakfast!

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London, United Kingdom
Top Contributor
157 reviews 157 reviews
101 hotel reviews
151 helpful votes 151 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

I was in Munich for work and a two day conference at the hotel. It was disappointing to find that both the check in and check out process was so slow and that the front desk staff seemed to be unconcerned. My room was 1018 and I found the WIFI charges excessive and the room to be rather dusty. I... More

Was this review helpful? Yes 2
PaulPeters, General Manager at The Westin Grand Munchen, responded to this review

Dear MalachiWilliams, Thank you for taking the time to share your experience at the Westin Grand Munich with us. Even though we always appreciate feedback from our guests, I regret to hear that you did not have a good experience and found the service rather cold than welcoming. I will certainly pass on your feedback to the concerned departments and... More

california
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

We had two rooms for our family. Loved the breakfast. Thomas the concierge was great in arranging transfers, and taking care of our every need. Everyone was professional and efficient. The beds and pillows killed our backs. The pillows are so old they have no substance to them -- they are like pancakes. We asked for new pillows and they... More

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PaulPeters, General Manager at The Westin Grand Munchen, responded to this review

Dear lalawoman, Thank you for taking the time to share you experience at the Westin Grand Munich with us. It’s great to hear that you have enjoyed the breakfast and that Thomas was able to arrange the transportation for you, but at the same time I regret to hear that you did not have a good sleep and that you... More

Vilnius, Lithuania
Top Contributor
64 reviews 64 reviews
37 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 1 week ago

The Westin Grand is situated to the East of the city, easily reached by tram, U-bahn or bus. It's situated in a business area but there are a few small shops nearby. Transfer time (by train and U bahn) from the airport was just over an hour. The hotel caters for large business functions and facilities are excellent, with friendly... More

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PaulPeters, General Manager at The Westin Grand Munchen, responded to this review

Dear smferguson678, Thank you for your positive review upon your stay at the Westin Grand Munich. We are glad to hear that you have enjoyed your weekend here and that you had such a good experience. I will certainly pass on your feedback to the team and we look forward to your next Westin Weekend in Munich. Best regards, Paul... More

Paris, France
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

This is Hotel is Excellent and above the typical quality of a Westin Grand hotel. The location near (a 5 minute walk) a Ubahn (subway) station made it especially convenient to sightsee around Munich and surrounding areas. Munich's public transportation system is incredible but that is off the topic for this review. The rooms were immaculately clean and the staff... More

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PaulPeters, General Manager at The Westin Grand Munchen, responded to this review

Dear Paul C, Thank you for your great review. We are glad that you had a fantastic stay at the Westin Grand Munich and I hope that you liked Munich too. And even though we are not located in the city center, we are greatly connected by public transport. We look forward to welcoming you back in the near future,... More

Seoul, Seoul, South Korea
Reviewer
5 reviews 5 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed one night before I flight back home. Room was very large and quiet, had some food at the bar on the 1st floor, service was excellent and very friendly. After coming back from Paris, I found the rates very reasonable Would recommend

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PaulPeters, General Manager at The Westin Grand Munchen, responded to this review

Dear Arramkim, Thank you for sharing your experience at the Westin Grand hotel Munich with us. I’m glad to hear that you have enjoyed your stay with us and that you recommend us. We look forward to welcoming you back in the near future. Best regards from Munich, Paul Peters Complex General Manager More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 weeks ago

My company send me to Munich every few weeks for a business. And they book me in this hotel many times. The service is very basic, you do not feel very welcome there. Any extra service will cost a non reasonable money, like 24h Internet for 16€. But the worst thing here are the beds. I have been coming to... More

Was this review helpful? Yes 2
PaulPeters, General Manager at The Westin Grand Munchen, responded to this review

Deas Saheris, First of all I would like to thank you for taking the time to share your experience at the Westin Grand Munich with us. I regret to hear that you did not have pleasant stay the last times you were here. If your company allows you to stay in one of our Executive Rooms, you would get free... More

Victoria, British Columbia, Canada
Contributor
18 reviews 18 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed 2 nights here in June and it was everything we expected. The room on the club floor was fine and the food and service in the club lounge was excellent. The location is excellent to get anywhere via the underground which also is very good.

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PaulPeters, General Manager at The Westin Grand Munchen, responded to this review

Dear Tim H, Thank you for your positive review upon your stay at the Westin Grand Munich. We are glad to hear that you enjoyed your stay and that everything was as you expected it to be. We look forward to welcoming you back in the near future. Best regards from Munich, Paul Peters Complex General Manager More

Athens, Greece
1 review
3 of 5 stars Reviewed 3 weeks ago

Check-in on June 17th, 2014 and Check-out on June 21st, 2014. Reservation for a Deluxe Room # 725 After the check-in procedure there was no one to take the luggage to the room. Deluxe Room with empty Mini Bar. When asked to turn it on, they replied in a very polite manner:Yes. The Mini Bar was never turned on. The... More

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PaulPeters, General Manager at The Westin Grand Munchen, responded to this review

Dear CJX2014, Thank you for taking the time to share your experience at the Westin Grand Munich with us. Even though I wish you had a better experience, it is feedback like this we use to improve our service. I would like to apologize for the inconveniences you had during your stay and it seems couple of things went wrong.... More

Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We recently stayed at the Westin and had a great experience with friendly front desk staff and a good service all round. Would not hesitate to recommend this hotel to anyone. Although out of the main city centre, the subway is close by and only 10 minutes away. Train tickets can be purchased through the concierge at the hotel.

Was this review helpful? Yes
PaulPeters, General Manager at The Westin Grand Munchen, responded to this review

Dear ToneSab, Thank your for the great feedback upon your stay at the Westin Grand Munich and for recommending it. We are glad to hear that you have enjoyed the stay and had such a great experience with the front desk staff, I will most certainly pass on the feedback to the team. We look forward to welcoming you again... More

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Additional Information about The Westin Grand Munchen

Address: Arabellastrasse 6, 81925 Munich, Bavaria, Germany
Location: Germany > Bavaria > Upper Bavaria > Munich
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Grand Munchen 5*
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Also Known As:
The Westin Grand Munchen Hotel Munich
Westin Hotel Munich
Westin Grand Muenchen Arabellapark
Sheraton Munich
Munich Sheraton

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#7 Spa Hotel in Munich #21 Family Hotel in Munich #30 Luxury Hotel in Munich #33 Business Hotel in Munich #48 Romantic Hotel in Munich #55 Ski-In / Ski-Out Hotel in Munich
Hotel Class
Number of rooms
627

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