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The Westin Grand Munchen

#58 of 390 Hotels in Munich
Certificate of Excellence
Arabellastrasse 6, 81925 Munich, Bavaria, Germany
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The Westin Grand Munchen
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The Westin Grand Munchen
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1,055 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (121)
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Chennai (Madras), India
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed at this property for four days from 6th of July. The Check in process was smooth and to the perfection, rooms were good and offered a comfortable stay. Nice Spacious lobby and friendly staff. The restaurant at lobby floor was good and we're able to handle large group with perfection and smile. Overall enjoyed my stay there with comfort... More 

Was this review helpful? Yes
PaulPeters, Geschäftsführer at The Westin Grand Munchen, responded to this review

Dear Nirmalendu M, Thank you very much for your kind and excellent review. It was a pleasure to read your comment and I really appreciate your honest feedback. We are glad to see, that you enjoyed our hospitality, services and that you feel in good hands. I am sure, your feedback will be very helpful to our future guests and... More 

San Francisco, California
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 days ago NEW

I was at this hotel for a conference and the hotel rooms and facilities are all very nice; however, the distance from popular attractions makes it a poor choice for tourists unless you don't mind needing to take a taxi or public transportation into town. Personally, I like to walk as much as possible when I'm visiting a city, but... More 

Was this review helpful? Yes
PaulPeters, Geschäftsführer at The Westin Grand Munchen, responded to this review

Dear Dustin L, Thank you very much for sharing your experiences at the Westin Grand Hotel with us. I really appreciate your honest and balanced feedback and I am very sorry to see, that our hotel did not meet your expectations. It is totally understandable, that for you as somebody who likes to walk around, our Hotel is a bit... More 

dubai
Level Contributor
163 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel is in a great location. The room is a bit old but the bed is comfy and the room bathroom are clean. The shower is a bit if an issue because the hot and cold water don't mix well all the time Room service food was good too. They got the order of the side wrong but nothing... More 

Was this review helpful? Yes
PaulPeters, Geschäftsführer at The Westin Grand Munchen, responded to this review

Dear stephiepepsi, thank you very much for your kind review here on Trip Advisor. I really appreciate your honest feedback and I am glad to see, that you enjoyed our hospitality, services and that you feel in good hands. I am sure, your feedback will be very helpful to our future guests and I already shared your nice comments with... More 

Decatur, Georgia, United States
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for business. It is located in a quiet neighborhood, within a short walk to the tram and subway. It's also not too far from Englisher Garden for those who are looking for running trails. The room decor is rather dated, but you don't travel to Munich to spend time in a hotel room.

Was this review helpful? Yes
PaulPeters, Geschäftsführer at The Westin Grand Munchen, responded to this review

Dear DebCM, Thank you very much for taking the time to share your thoughts and experiences with us. I really appreciate your positive feedback and I am sure your detailed review will be very helpful to our future guests. Surely we are always looking to keep our rooms and standards up to date, therefore we'll renovate in due course all... More 

Singapore, Singapore
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed in this hotel in May 2013 for convention and surprised by the warm hospitality extended to us - a welcome drink and some finger foods at the side tables in the Hotel Lobby. It was very refreshing after a long flight. The rooms were roomy and comfortable. It was a bit out of the city, but the subway... More 

Was this review helpful? Yes
PaulPeters, Geschäftsführer at The Westin Grand Munchen, responded to this review

Dear Catherine L, Thank you very much for your feedback regarding your recent stay. I am glad to see that you enjoyed our welcome amenities and your stay. I am sure that your detailed review will also be very helpful for our future guests. If I may give you a recommendation: Next time you stay with us, one of our... More 

Singapore, Singapore
Level Contributor
71 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

From the outside the hotel really doesn't look appealing. But once inside it changes. The colours are bright and inviting and you really feel at home here. Although the location is a bit outside the city centre, the subway is within 5 minutes walking distance and takes you to the centre within minutes. The rooms are of decent size and... More 

Was this review helpful? Yes
PaulPeters, Geschäftsführer at The Westin Grand Munchen, responded to this review

Dear Gerry_W_Reisenberger Thank you very much for your comment. It is a pleasure to read that you felt so well taken care of. I am proud of my team, which did their best to ensure that you feel completely satisfied. There is nothing more to say than that we are very much looking forward to welcome you back soon at... More 

Lisbon, Portugal
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This one felt bittersweet. I get in the hotel and, while checking in, I am told that I got an upgrade. Great! I am told that my room is in the 20th floor and am also informed of my credentials to access the wifi, which is usually paid, but since I got upgraded, it's free (!). I get in the... More 

Was this review helpful? Yes
PaulPeters, Geschäftsführer at The Westin Grand Munchen, responded to this review

Dear Simão D, Thank you very much for sharing your feedback regarding your recent stay with us. I really appreciate your honest and balanced feedback and I am very sorry to see, that you were not satisfied with many aspects of your stay and I already shared your comments with the team. I can only apologize for the some kind... More 

Toronto, Canada
Level Contributor
3 reviews
4 of 5 stars Reviewed 3 weeks ago

Rooms and beds are very comfortable. Reception staff are helpful and great to guests. Spa services are not up to the westin standard. Was very disappointed and spa manager would not give refund. Wrote into the spa manager by email and was offered a voucher for a future visit. Hotel is great but avoid spa services.

Was this review helpful? Yes
PaulPeters, Geschäftsführer at The Westin Grand Munchen, responded to this review

Dear Daniel N, Thank you very much for sharing your feedback regarding your recent stay at the Westin Grand Hotel Munich. I really appreciate your honest and balanced feedback and I am very sorry to see, that we did not meet your expectations regarding the Spa area. I already shared your comments with the team. I can only apologize for... More 

Hong Kong Region, China
Level Contributor
80 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stay in this hotel very often even there are many options in the nearby area. Staffs are very friendly and attentive. Rooms are comfortable and clean. The only thing you have to be aware is the restaurant would be very busy during breakfast time since the hotel has many rooms .

Was this review helpful? Yes
PaulPeters, Geschäftsführer at The Westin Grand Munchen, responded to this review

Dear bill329, Thank you very much for your kind and excellent review. I really appreciate your honest feedback and I am glad to see, that you always enjoy our hospitality, services and that you feel in good hands, whenever you are staying with us. I am sure, your feedback will be very helpful to our future guests and I already... More 

Surrey, United Kingdom
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stayed in the hotel for a business trip and I have to say the facilities were very good. The hotel room was so comfortable, the bed was amazing...I slept like a baby! The bathroom had two sinks therefore if you are staying with a partner it is perfect. The hotel staff are very courteous. The restaurant within the hotel... More 

Was this review helpful? Yes
PaulPeters, Geschäftsführer at The Westin Grand Munchen, responded to this review

Dear ReetzD, Thank you very much for taking the time to share your experiences with us. Your nice comment regarding your stay at the Westin Grand Hotel Munich gives one a great overview of the hotel. We are very happy that you liked our Heavenly Bed and that you've felt in good hands. I really appreciate your positive feedback and... More 

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