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The Westin Grand Munchen

#51 of 385 Hotels in Munich
Certificate of Excellence
Arabellastrasse 6, 81925 Munich, Bavaria, Germany
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The Westin Grand Munchen
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The Westin Grand Munchen
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990 reviews from our community

Traveler rating
    409
    397
    107
    46
    31
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (115)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
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English first
  • All months
    (990)
  • Mar-May only
    (208)
  • Jun-Aug only
    (258)
  • Sep-Nov only
    (274)
  • Dec-Feb only
    (250)
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Contributor
17 reviews 17 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

I visited this hotel for business and spent one night. I can't comment on location and distance for tourist attractions etc. but I can comment on the friendliness of staff which was fantastic. It was a very busy weekend and it was evident they were under a lot of pressure however, they remained professional and courteous. They are very good... More 

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Senior Contributor
25 reviews 25 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

As a German living in Asia I am having not too much expectations about the service level and friendliness of the staff in German hotels. But a got completely surprised by the Westin in Munich. Both staff and friendliness has been way above expectations and overcompensated the location (bit far from center) of the hotel. Breakfast is full of variety... More 

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Hamburg, Germany
Senior Contributor
35 reviews 35 reviews
22 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here recently. Know the Hotel since many years and even before it got renovated. Rooms are beginning to get outdated. Air con could not be switched of, despite me asking to fix it. Only one restaurant available. No check out available from the lounge 22 floor. Seems hotel is trying to save as much as possible. What should be... More 

Was this review helpful? Yes 1
PaulPeters, General Manager at The Westin Grand Munchen, responded to this review

Dear RJ F, Thank you very much for taking the time to share your experiences with us. I really appreciate your honest and balanced feedback, but I am very sorry to see, that you were not satisfied with many aspects of your stay. We are always looking to improve our guest experience, and I’d like to hear more about your... More 

Fresno, California
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

The property is very good, clean, green, and modern in appearance and décor. Service was excellent; the beds were like sleeping on a cloud. Views are nothing spectacular just normal high rise in major city. This hotel is convenient to public transportation and roughly a 20 Euro cab ride from Old Historic area

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PaulPeters, General Manager at The Westin Grand Munchen, responded to this review

Dear Gary W, Thank you very much for your time to post your feedback here on TripAdvisor. Your nice comments regarding your stay at the Westin Grand Munich are very complete and gives one a great overview of the hotel, its location and the facilities. I really appreciate your positive feedback and I am sure your detailed review will be... More 

Boston, Massachusetts
Contributor
13 reviews 13 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here in May 2014 on a family trip. The service was excellent at the front desk and they asked all of our questions about currency exchange, closest food stores, nearest public transit, etc. The rooms are what you come to expect at a Westin, comfortable, big and very clean. All staff were pleasant and patient with our many questions.... More 

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PaulPeters, General Manager at The Westin Grand Munchen, responded to this review

Dear G S, Thank you very much for your nice comments here on TripAdvisor. I am very happy to see, that you had a good time in Munich and I already shared your feedback with the Team. We look forward to welcome you soon again at the Westin Grand Munich. Refreshing regards Paul Peters General Manager The Westin Grand Hotel... More 

Irvine, Scotland, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed at this hotel 3 times with work during the months of November & December 2014 and every time I stay I have an enjoyable stay. The restaurant downstairs offers traditional German food in an old fashion German setting which is great - I recommend the curry sausage!! The breakfast buffet is also excellent and the room service... More 

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PaulPeters, General Manager at The Westin Grand Munchen, responded to this review

Dear Teri-Louise M, Thank you very much for your honest feedback here on TripAdvisor. Your nice comments, especially regarding our Paulaners Restaurant at the Westin Grand Munich are very complete and gives one a great overview of the hotel, its location and the facilities. I really appreciate your positive feedback and I am sure your detailed review will be very... More 

Reviewer
5 reviews 5 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago via mobile

I stayed in this establishment in February and was very appalled by few of the services that were charged for. Like, I bought cake from a local bakery n wanted to eat it in my hotel room before I went to bed. I called the reception for a set of cutlery n found out that it is chargeable, I was... More 

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PaulPeters, General Manager at The Westin Grand Munchen, responded to this review

Dear Padmashree G, Thank you very much for sharing your feedback regarding your recent stay with us. I really appreciate your honest and balanced feedback. I am very sorry to see, that you were not satisfied with many aspects of your stay and I already shared your comments with the team. Please be informed, although our garage is located within... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Myself and my partner stayed here for two nights and had a perfect time, the staff were all excellent and very helpful, particularly the front desk and complex duty manager, Mathias. He was the most helpful, pleasant and genuinely welcoming person we had ever come across in our travels - and we travel a lot! As it was my partners... More 

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PaulPeters, General Manager at The Westin Grand Munchen, responded to this review

Dear Chloe S, Thank you very much for taking the time to share your experiences with us. Your nice comments regarding your stay at the Westin Grand Munich are very complete and gives one a great overview of the hotel, its location and the facilities. I really appreciate your positive feedback and I am sure your detailed review will be... More 

Anaheim Hills
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We arrived to the Westin Grand, after a long train ride from Venice. The hotel was very welcoming and got us checked in right away. The concierge provided dinner recommendations for that evening, we ended up eating at the restaraunt downstairs. The rooms were on the large side with several amenities for the guests. Wifi was available, free in the... More 

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PaulPeters, General Manager at The Westin Grand Munchen, responded to this review

Dear Saragrand07, Thank you very much for taking the time to share your experiences with us. Your nice comments regarding your stay at the Westin Grand Munich are very complete and gives one a great overview of the hotel, its location and the facilities. I really appreciate your positive feedback and I am sure your detailed review will be very... More 

Florence
Contributor
11 reviews 11 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I got an excellent deal over Easter, as SPG Plat I was given an upgraded room with welcome amenity which was much appreciated. The Executive Lounge serves a full supper, rather than the usual snacks and hors d'oeuvres. The exec lounge staff were also excellent. The hotel bar was a real surprise, the barmen clearly had a very interesting range... More 

Was this review helpful? Yes
PaulPeters, General Manager at The Westin Grand Munchen, responded to this review

Dear Hotel_Inspector022, Thank you very much for taking the time to share your experiences with us. Your nice comments regarding your stay at the Westin Grand Munich are very complete and gives one a great overview of the hotel, its location and the facilities. I really appreciate your positive feedback and I am sure your detailed review will be very... More 

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