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Sheraton Muenchen Arabellapark Hotel

Arabellastr. 5, 81925 Munich, Bavaria, Germany
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1 room 1 guest
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Sheraton Muenchen Arabellapark Hotel
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847 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (78)
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Frankfurt, Germany
Level Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed yesterday NEW

I either stay at Sheraton Arabella park or Westin grand which used to be Sheraton grand and both my favourite hotels in Munich. First because far of the busy roads and street of the downtown, second most the services, groceries, restaurants, bakeries, and transportations are reachable near. This time I booked Executive room and when I arrived at Westin Frankfurt... More 

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Povoa de Varzim, Portugal
Level Contributor
116 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Room very quiet and large. The bed was very soft and confortable. Very close to metro station and good restaurants. Not very central but has transport facilities to the centre. The staff was very helpfull and suggested a very good restaurant in the neighborhood. WIFI was not very efficient and paid what is regretable in a SHERATON!

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Vienna, Austria
Level Contributor
49 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Sheraton Hotels are always a safe pair of hands. This one is no exception. I stay here as my preference hotel in Munchen. I visit 6 times a year spending one week on each visit. The hotel is well located close to transport links. THey try so hard to get things right and if they make the odd mistake tell... More 

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Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

The hotel was great.. the air conditioning was great. The room was outstanding. Awesome experience. Only one thing that housekeeping is somewhat poor they overlook many items. Rooms are very spacious clean at least upon check-in.

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Milan, Italy
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I've been in july for a business trip. I really appreaciate the staff and the building, it's really poshy. I really loved the spa with sauna and pool. Breakfast was AMAZING. Not too much choice but really high quality. The room was INCREDIBLE. Panorama on Munich and glass between bathroom and room (with privacy for the WC obviously). so I... More 

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Sara J, Manager at Sheraton Muenchen Arabellapark Hotel, responded to this review

Dear UmbeRampante, Thank you for your positive feedback and for taking the time to provide us with your thoughts on how you experienced your stay at our hotel. A hotel can only be as good as its staff and I am happy to read that my team took good care of you. I am glad to see, that you enjoyed... More 

Level Contributor
4 reviews
3 of 5 stars Reviewed 2 weeks ago

Nice enough at reception. Lifts are inadequate for a hotel this size, 6 of them but they hold only 4 people max with luggage. Basic room looks a bit tired, mine flaking in the bathroom. Safe had been locked shut by previous occupants and not reopened. Main restaurant not open so forced to go across the road to the Westin... More 

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Sara J, Manager at Sheraton Muenchen Arabellapark Hotel, responded to this review

Dear thevicar1, Thank you very much for sharing your feedback regarding your recent stay at the Sheraton Munich Arabellapark Hotel. I really appreciate your honest and balanced feedback and I am very sorry to see, that you were not satisfied with many aspects of your stay and that we did not meet your expectations. I already shared your comments with... More 

Guildford, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Looking from the outside, I was initially sceptical about this hotel at first. In terms of architecture, it has a hint of post-war Eastern European coldness to it. However, as soon as I walked in I immediately warmed to it. My German is limited to “Good morning, I am 12” (that’s how old I was when I learnt it at... More 

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Sara J, Manager at Sheraton Muenchen Arabellapark Hotel, responded to this review

Dear BolgeyWolgey, Thank you for your positive feedback and for taking the time to provide us with your thoughts on how you experienced your stay at our hotel. A hotel can only be as good as its staff and I am happy to read that my team, especially Jon, took good care of you. I will gladly forward your kind... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I basically stay every week in SPG hotels Munich because I usually know about their quality and their appreciation of their frequent guests (I have spent about 90 nights with SPG this year). Right now I stay at the Sheraton at Arabella park and there have only been a few stays where there was everything alright but this week is... More 

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Jakob-Jan_Blaauw, Geschäftsführer at Sheraton Muenchen Arabellapark Hotel, responded to this review

Dear Moschuu, Thank you for your feedback and for taking the time to provide us with your thoughts on how you experienced your stay at our hotel. Unfortunately, we did not meet your expectations. We will of course look into the topics you raised and improve the areas that were not in a presentable state. Please be informed, that we... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I basically stay every week in SPG hotels Munich because I usually know about their quality and their appreciation of their frequent guests (I have spent about 90 nights with SPG this year). Right now I stay at the Sheraton at Arabella park and there have only been a few stays where there was everything alright but this week is... More 

Was this review helpful? Yes 1
Sara J, Manager at Sheraton Muenchen Arabellapark Hotel, responded to this review

Dear Moschuu, Thank you for your feedback and for taking the time to provide us with your thoughts on how you experienced your stay at our hotel. Unfortunately, we did not meet your expectations. We will of course look into the topics you raised and improve the areas that were not in a presentable state. Please be informed, that we... More 

Berlin, Germany
Level Contributor
90 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 stars Reviewed 3 weeks ago

One of my favorite hotel chain, never disappoints me. Me and my partner are spg members, and they easily upgrade our accommodation to club/ executive room at no extra cost. The room is very spacious, clean and comfortable and they even have Nespresso machine which is a plus for us because we are coffee drinkers. The location is ideal as... More 

Was this review helpful? Yes
Jakob-Jan_Blaauw, Geschäftsführer at Sheraton Muenchen Arabellapark Hotel, responded to this review

Dear MsLigs, Thank you so much for your kind and excellent review. I am very happy to see, that you have enjoyed your stay here in Munich and that you feel in good hands. We hope you really liked your upgrade to a club room. Your review is a motivational boost for us this monday morning and we will gladly... More 

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