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Mercure Hotel Muenchen City Center

#41 of 390 Hotels in Munich
Certificate of Excellence
4.0 of 5
Hotel website
Senefelderstrasse 9 | Ludwigsvorstadt, 80336 Munich, Bavaria, Germany
Mercure Hotel Muenchen City Center
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Ranked #41 of 390 Hotels in Munich
Certificate of Excellence
A recent review
4 of 5 stars reviewed 3 days ago
S A Seattle, Washington
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Seattle, Washington
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel was great for the price. Easy location and close to everything. The room was quite small though and hot & stuffy. We had to have them open our window so we could get it cool which they were more than happy to. Very clean and very friendly staff! The breakfast was the best breakfast we've had throughout our... More 

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Monterey, California
Level Contributor
67 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel's décor was a bit interesting. It was all black and red, which wasn't very inviting, but the hotel staff were so friendly and helpful that I got past the décor. We had to return a rental car, and the reception desk person was SO helpful by telling us that we had to go to the train station first... More 

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Glasgow, United Kingdom
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We were meant to stay at the brand new Novotel in Munich which was due to open in June. Unfortunately, or fortunately for us, the hotel won't be open till August so our booking was transferred to this Mercure. As it turned out this hotel is in a better location, closer to the city centre and an easy walk to... More 

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London
Level Contributor
78 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I stayed in a rather disappointing Mercure in Paris a couple of weeks ago, and I'm happy to stay that this hotel has restored my faith in the Mercure brand. I arrived late at this hotel after my flight was delayed, feeling tired and hungry. Although it was nearly 10.30 pm by the time I had checked in and got... More 

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BrianStaudenmaier, Assistant General Manager at Mercure Hotel Muenchen City Center, responded to this review

Dear "NautiusMaximus" We very much appreciate your comments regarding your stay at the Mercure Hotel München City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

ontario
Level Contributor
49 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The receptionists were nice , but the breakfast staff were quite indifferent. The breakfast was average. No choice for fresh fruit. Our room had a huge stain , looked as if someone had thrown up on the carpet , and it was not deep cleaned. All the area of the shower was full of mould. It is quite central, but... More 

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Jacksonville, Florida
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Mercure hotel met all my minimum requirements....very clean, wifi, AC, etc . But what sets it apart is location! My husband and I (both early 30s) did walked to all the major sites without having to step foot in a train, bus, or cab: 30 mins to either English Garden or Deutches Museum, 15 to Marienplatz/market, and less than 5... More 

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BrianStaudenmaier, Assistant General Manager at Mercure Hotel Muenchen City Center, responded to this review

Dear "cmorta" We very much appreciate your comments regarding your stay at the Mercure Hotel München City Center. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your... More 

Peoria, Arizona
Level Contributor
34 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Great hotel and wonderful service. Only one block and around the corner from the main train station, all other trains buses and trams or trollies. Don't be put off my the location as other travelers have stated. The hotel is next to a Hostel. Nobody every bother us. We had no problem with any people ...most are friendly or just... More 

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BrianStaudenmaier, Assistant General Manager at Mercure Hotel Muenchen City Center, responded to this review

Dear "lkoondel" We very much appreciate your comments regarding your stay at the Mercure Hotel München City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Beckenham, United Kingdom
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago

Checked in at about 10pm as we had landed late. Check in process was seamless, staff were friendly. The room was huge, even though we only booked a normal room. It was almost suite-sized, with a separate area which had a desk, sofa etc. The hotel decor is pretty funky and modern, as was the room itself, but the bathroom... More 

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BrianStaudenmaier, Assistant General Manager at Mercure Hotel Muenchen City Center, responded to this review

Dear "SteveSarah8" thank you very much for your review, its always nice to know we have done a good job making you feel like "at home" hope to see you back soon again. best regards Brian More 

Zurich, Switzerland
Level Contributor
83 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 1 week ago

(+) Location, modern rooms, quite despite beeing in the city center, very friendly and helpful staff, small selection of free minibar items (-) WLAN coverage is just average, especially in floor 7. Regarding our room we got an upgrade (thanks again), but still our maisonette was rather small sized. However, for our needs it was okay!

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BrianStaudenmaier, Assistant General Manager at Mercure Hotel Muenchen City Center, responded to this review

Dear "Facchinettix" we very much appreciate your comments. we are also pleased to know you had a nice stay with us at Munich. looking forward to welcoming you back soon again. best regards, Brian More 

Taipei
1 review
5 of 5 stars Reviewed 1 week ago

Family trip to Munich, and stay 2 nights. Nice room, great complimentary gift, great location near station, no noisy in the night, the best thing is, cool enough air conditioner in Munich hot summer. It made us have nice sleep

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
BrianStaudenmaier, Assistant General Manager at Mercure Hotel Muenchen City Center, responded to this review

Dear "RUDOLF_KU" We very much appreciate your comments regarding your stay at the Mercure Hotel München City Center. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your... More 

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