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Hotel Cristal

Hotel website
Schwanthalerstrasse 36, 80336 Munich, Bavaria, Germany (Formerly Best Western Hotel Cristal)
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Hotel Cristal
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382 reviews from our community

Traveler rating
    56
    175
    96
    34
    21
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70
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86
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
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English first
  • All months
    (382)
  • Mar-May only
    (105)
  • Jun-Aug only
    (106)
  • Sep-Nov only
    (87)
  • Dec-Feb only
    (84)
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Chorley
Top Contributor
53 reviews 53 reviews
8 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here for 4 nights over a weekend in May. The reception was very welcoming and helpful, and the hotel seemed very clean. Just a few minutes walk from the main train station, not much more from the cities main sights either. Upon going to the room, we heard a lot of noise on the corridor from what appeared... More 

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

10 of us stayed here on stag do, the hotel is really good for the price, the staff were really helpful in giving us information on visiting places and it's 2 mins from main train station, enjoyed our stay

Was this review helpful? Yes
Istanbul, Turkey
Top Contributor
87 reviews 87 reviews
29 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Its a great hotel within 10 min walking distance to the city center. The rooms were spacious and well equipped. The staff were extremely helpful before our trip to Füssen.(including polite recommedations) Highly recommended for all travelers.

Was this review helpful? Yes 1
Perth, Australia
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Food was good but the wait was impossible. One customer was asleep waiting for his food. Had to ask when ours would come. Almost walked out leaving enough money to cover the alcohol we had consumed. Could have gone and caught and cooked the meal ourselves. It really was that slow.

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Travelers are raving about these Munich hotels

Vojens - Denmark
Contributor
14 reviews 14 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

Excellent hotel in slightly sketchy area but very convenient for rail station and old town. The hotel is very close to the main railway station, where there are also U-bahn, tram and bus stops for everywhere and is also within walking distance of the Town Hall. Friendly cooperative front desk staff. Nice room and the beds were very comfortable and... More 

Was this review helpful? Yes 1
Preston, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 22, 2015

We found this hotel ideal for us in both accomodation and position. We were a bit apprehensive having booked 3 adults in the same room but a large L-shaped room with twin beds in one part of the L and a single bed and dressing table in the other with large spaces in between soon put our minds at rest.... More 

Was this review helpful? Yes
MartinaKube, Online Marketing at Hotel Cristal, responded to this review

Dear PenceOsborne, thank you very much for your great review. The surrounding is a really safe area, so you don’t have to be worried. We would be really happy to welcome you again in our ****-hotel in the heart of Munich. Yours sincerely, Hotel Cristal München Team WE Hotels & Gastronomie More 

London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 22, 2015

Excellent hotel in slightly sketchy area but very convenient for rail station and old town. Friendly cooperative front desk staff gave us higher room to avoid noise from the street. Breakfast is pricey, there’s Lidi/Rossman/backery nearby to get food & beverages easily. Good value.

Was this review helpful? Yes
MartinaKube, Online Marketing at Hotel Cristal, responded to this review

Dear maywang84, thank you very much for your rating. Our breakfast is really delicious and tasty, so let’s try it at your next stay in our house. You don’t have to be worried because of the surrounding because it’s a really safe area. Our whole team would be delighted to welcome you again in our hotel. Yours sincerely, Hotel Cristal... More 

New Delhi, India
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed April 15, 2015 via mobile

The location of the property is absolutely great - right next to the station. However, everything else is just abut average about the property. The staff takes little interest in your problems - no early check-in, twin beds instead of double - no baby bed. Probably - because they saw our reservation was only for a day - but I'd... More 

Was this review helpful? Yes
MartinaKube, Online Marketing at Hotel Cristal, responded to this review

Dear Shirishkasa, thank you very much for your feedback. We are sorry for the inconveniences in our hotel, our team is of course glad to help you with solving any problem. Unfortunately early check-in we can not promise, but we always try to fulfil wishes like twin beds. We would be delighted to welcome you again in our house. Yours... More 

Singapore, Singapore
Top Contributor
60 reviews 60 reviews
12 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 23, 2015

In a great location - walking distance to the railway station Hauptbanhof. From there, you can take trains to other cities, as well as the U-Bahn to other parts of Munich. Small eateries nearby mean you can always find something to eat. Quiet location = good rest

Was this review helpful? Yes 2
MartinaKube, Online Marketing at Hotel Cristal, responded to this review

Dear streifen, thank you very much for your rating. We also have a very delicious restaurant (1912 Restaurant & Bar) in our Hotel Cristal München, let’s try it at your next stay in our house. Yours sincerely, Hotel Cristal München Team WE Hotels & Gastronomie More 

Buckie,Scotland
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 17, 2015

Stayed for 3 nights (fri - sun) mid March. Rooms were excellent, very comfortable and fresh (recently done up ??) good bathroom, and little noise despite room looking on to main street. Reception staff spot on with excellent english , very helpful and polite. Breakfast decent, well stocked bar, and hotel 5 minutes walk from Central Station. Would recommend for... More 

Was this review helpful? Yes 2
MartinaKube, Online Marketing at Hotel Cristal, responded to this review

Dear BigAlBuckie_Scotland, thank you very much for your great feedback. We are happy to read that you enjoyed your stay so much. We would be delighted to welcome you again in our house. Yours sincerely, Hotel Cristal München Team WE Hotels & Gastronomie More 

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