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Hotel Cristal

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Schwanthalerstrasse 36, 80336 Munich, Bavaria, Germany (Formerly Best Western Hotel Cristal)
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Hotel Cristal
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Hotel Cristal
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374 reviews from our community

Traveler rating
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    173
    94
    34
    20
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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  • All months
    (374)
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    (97)
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    (106)
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    (87)
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Preston, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 1 week ago

We found this hotel ideal for us in both accomodation and position. We were a bit apprehensive having booked 3 adults in the same room but a large L-shaped room with twin beds in one part of the L and a single bed and dressing table in the other with large spaces in between soon put our minds at rest.... More 

Was this review helpful? Yes
MartinaKube, Online Marketing at Hotel Cristal, responded to this review

Dear PenceOsborne, thank you very much for your great review. The surrounding is a really safe area, so you don’t have to be worried. We would be really happy to welcome you again in our ****-hotel in the heart of Munich. Yours sincerely, Hotel Cristal München Team WE Hotels & Gastronomie More 

London, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Excellent hotel in slightly sketchy area but very convenient for rail station and old town. Friendly cooperative front desk staff gave us higher room to avoid noise from the street. Breakfast is pricey, there’s Lidi/Rossman/backery nearby to get food & beverages easily. Good value.

Was this review helpful? Yes
MartinaKube, Online Marketing at Hotel Cristal, responded to this review

Dear maywang84, thank you very much for your rating. Our breakfast is really delicious and tasty, so let’s try it at your next stay in our house. You don’t have to be worried because of the surrounding because it’s a really safe area. Our whole team would be delighted to welcome you again in our hotel. Yours sincerely, Hotel Cristal... More 

New Delhi, India
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The location of the property is absolutely great - right next to the station. However, everything else is just abut average about the property. The staff takes little interest in your problems - no early check-in, twin beds instead of double - no baby bed. Probably - because they saw our reservation was only for a day - but I'd... More 

Was this review helpful? Yes
MartinaKube, Online Marketing at Hotel Cristal, responded to this review

Dear Shirishkasa, thank you very much for your feedback. We are sorry for the inconveniences in our hotel, our team is of course glad to help you with solving any problem. Unfortunately early check-in we can not promise, but we always try to fulfil wishes like twin beds. We would be delighted to welcome you again in our house. Yours... More 

Singapore, Singapore
Senior Contributor
45 reviews 45 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 23, 2015

In a great location - walking distance to the railway station Hauptbanhof. From there, you can take trains to other cities, as well as the U-Bahn to other parts of Munich. Small eateries nearby mean you can always find something to eat. Quiet location = good rest

Was this review helpful? Yes 1
MartinaKube, Online Marketing at Hotel Cristal, responded to this review

Dear streifen, thank you very much for your rating. We also have a very delicious restaurant (1912 Restaurant & Bar) in our Hotel Cristal München, let’s try it at your next stay in our house. Yours sincerely, Hotel Cristal München Team WE Hotels & Gastronomie More 

Buckie,Scotland
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 17, 2015

Stayed for 3 nights (fri - sun) mid March. Rooms were excellent, very comfortable and fresh (recently done up ??) good bathroom, and little noise despite room looking on to main street. Reception staff spot on with excellent english , very helpful and polite. Breakfast decent, well stocked bar, and hotel 5 minutes walk from Central Station. Would recommend for... More 

Was this review helpful? Yes 1
MartinaKube, Online Marketing at Hotel Cristal, responded to this review

Dear BigAlBuckie_Scotland, thank you very much for your great feedback. We are happy to read that you enjoyed your stay so much. We would be delighted to welcome you again in our house. Yours sincerely, Hotel Cristal München Team WE Hotels & Gastronomie More 

Victoria Capital Regional District, Canada
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 9, 2015

We stayed 2 nights. Room was clean, comfortable and reasonably contemporary. Loved the mini bar, which was stocked with drinks and food, and you can use everything in it for a flat fee of 5 Euros per day. Front desk staff were very helpful when we were booking various tourist activities, and helped us out with our car rental. Parking... More 

Was this review helpful? Yes 1
MartinaKube, Online Marketing at Hotel Cristal, responded to this review

Dear MissWenna, thank you very much for your feedback. We are pleased to hear that you enjoyed our friendly staff and the central location. Our breakfast is very well-priced and we offer a great choice and variety, but we also offer a cheaper breakfast in our 2-star Hotel Dolomit next door. It would be a great pleasure to welcome you... More 

Tirupur / TN / India
Contributor
18 reviews 18 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed March 2, 2015

This hotel is very Good and Nice rooms, Nice Location, very near to Munich Central Rail Station you can reach by 4mins walk. You can go to the central rail station which is also called as Hauptbahnhof or Munichen Hbf, and this is the central rail station, and bus station is 2 mins walk from here and the Munich Metro... More 

Was this review helpful? Yes
MartinaKube, Online Marketing at Hotel Cristal, responded to this review

Dear RDsekar76, thank you very much for your feedback. We are really happy to read that you enjoyed your time in our hotel and in the Bavarian capital. Our team would be delighted to welcome you again in our hotel in near future. Yours sincerely, Hotel Cristal München Team WE Hotels & Gastronomie More 

birmingham
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 16, 2015

Friendly staff, large room on 4th floor, didn't suffer from any street noise. I would stay here again as great value. I can't comment on any food nor service at bar as I eat out. Lovely city is Munich will visit again and stay at this hotel.

Was this review helpful? Yes
MartinaKube, Online Marketing at Hotel Cristal, responded to this review

Dear Starfleet, thank you very much for your review. Let’s try our dishes at your next stay in our hotel, they are really tasty. Yours sincerely, Hotel Cristal München Team WE Hotels & Gastronomie More 

Napoleon, Ohio
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed February 13, 2015

We booked this hotel because the price was great and it was conveniently located about a block from the train station. While the hotel itself was very nice, the neighborhood seemed a little sketchy. There were some strip clubs and gambling locations in the same block that we had to walk by numerous times along with some activity on the... More 

Was this review helpful? Yes
MartinaKube, Online Marketing at Hotel Cristal, responded to this review

Dear Diana, thank you very much for your feedback. We hope you had a good time in our hotel and in the Bavarian capital and you will stay again in our hotel. Yours sincerely, Hotel Cristal München Team WE Hotels & Gastronomie More 

Atlantic City, New Jersey
Senior Contributor
44 reviews 44 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed December 29, 2014

Friendly cooperative front desk staff. Once you pass through a dicey two=block walk from the train station to the hotel, the 'hood is fine. Restaurant was passable, though they didn't seat us on Xmas Eve due to a lack of help working that evening! Bar is comfortable and simple, with plenty of booze choices, though there was never anyone but... More 

Was this review helpful? Yes
MartinaKube, Online Marketing at Hotel Cristal, responded to this review

Dear J B, thank you very much for your review. Our comfort rooms to the backyard would be the perfect choice for your next stay in our house. It would be a pleasure for our team to welcome you again in our ****-hotel in the heart of the Bavarian capital. Yours sincerely, Hotel Cristal Team More 

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