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Mercure Munchen Ost-Messe

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Kronstadter Strasse 12, 81677 Munich, Bavaria, Germany (Formerly Comfort Hotel München Ost)
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1 room 1 guest
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Mercure Munchen Ost-Messe
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235 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Skopje, Republic of Macedonia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Everything was like 5 stars Staff was so nice and pleasant Rooms are very comfortable and very clean .lokatin excellent for tourist whit cars . There are free parking and bis and metro station are very closed . Breacfast vas very very good and the caffe vas excellent.

Review collected in partnership with Amoma.com

Was this review helpful? Yes 1
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

If travelling to this hotel from main train station, take the U4 to Max Weber PL and bus 190 to Susskindstrase. It's actually not that much hassle. The hotel is clean and a very new and professional establishment. It's probably more suited to business trips. It's not very friendly. Nice bar but don't drink the draft beer, poison

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Berlin, Germany
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A wonderful experience in a new (or recently refurbished) hotel. A quite spacious room with an also spacious bathroom. Everything was spotless. Fresh towels and clean sheets, brand new 40'' inch TV set, terrific BOSE radio system, above-average-speed free WiFi. The breakfast buffet was a bit small, but all food was fresh and frequently refilled. Hotel reception staff was quite... More 

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Province of Lecco, Italy
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Not bad, but the room was too small for 2 adults and 2 children, the parking was 10E a day and the hotel is too far from the center (5 min on foot to the station and then 20 min by train). The swimming pool is small but nice, the food was good (even if expensive)

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Itzehoe
Level Contributor
122 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed July 19, 2015

This a fairly new Mercur hotel about 15 minutes away from the city center of Munich. Free WiFi and a great breakfast buffet. A/C in each room and a BOSE bluetooth speaker in the room. There is a nice Italian restaraunt right next to the hotel

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Brighton, England, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed July 18, 2015

This hotel is located in the Berg am Laim area of Munich. The nearest S-bahn stop has the same name. It is in a business park, which is often deserted at night, which makes the walk to the public transport bit worrying. A bus runs in the daytime, and a taxi rank is outside. The room was clean, and had... More 

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Tobias H, Manager at Mercure Munchen Ost-Messe, responded to this review

Dear Guest, thank you for taking the time to give us your feedback concerning your stay with us. Guest satisfaction is the key to our success an one of the most important goals for us. Thank you again for sharing your concern. Best regards, Tobias Hönning General Manager More 

Liverpool, UK
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed July 18, 2015

I stayed at the hotel for 5 nights. It's rather out the way from the center of Munich and you need to take a Bus and U Bahn to get to the center. The nearest S Bahn is Berg am Laim, and if you were to walk from there to your hotel (like i did on the first day) it'd... More 

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Tobias H, Manager at Mercure Munchen Ost-Messe, responded to this review

Dear Guest, we would like to take this opportunity to thank you very much for your constructive comments referring to your stay in our Mercure Hotel München Ost Messe. Constructive Criticism such as yours assists us in reaching our goal of providing highest service. We were talking with the waiter and want to apologize for his behavior. Mr. Mistermark_21 once... More 

Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed July 16, 2015

I would not recommend staying here due to the staff being very unwelcoming. From the front desk, to the kitchen staff, to the maid service...all were quite rude and not friendly. Through the hotel is fairly affordable and quite clean, it is not worth being looked at like you're off the streets. Maybe it was too posh for us, but... More 

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Tobias H, Manager at Mercure Munchen Ost-Messe, responded to this review

Dear Guest, thank you for taking the time to give us your feedback concerning your stay with us. Regretfully, your stay did not meet your expectations and you were not satisfied with our service provided. We do apologize for the not helpful staff an for any inconvenience caused by this occurrence that does not show our normal standard. Thank you... More 

Kuala Lumpur, Malaysia
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 18, 2015

I spent 3 days and 2 nights here. There's a bus service just around the block from this hotel to town but it was for every 20 minutes. So instead of plan my time around it, I took a cab to and from the city. Costs around 20 euros 1 way. Otherwise, the room was clean and comfortable, the wifi... More 

Was this review helpful? Yes
Tobias H, Manager at Mercure Munchen Ost-Messe, responded to this review

Dear Guest, thank you very much for your positive comment regarding your stay at Hotel. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope to see you again in our renovated Mercure Hotel München Ost Messe. Best regards, Tobias Hönning General Manager More 

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