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Holiday Inn Munich - City Centre

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Hochstrasse 3, 81669 Munich, Bavaria, Germany
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1 room 1 guest
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Holiday Inn Munich - City Centre
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1,716 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Good location, clean and spacious rooms and powerful aircon! Just what you need in 32c heat. Would definitely recommend for sightseeing in Munich. We got it free through IHG points but would pay happily. Visitors must go and see the Surfers in The English Garden! Awesome sight in a river. If it's warm, take swimmers as it is like a... More 

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Dacula, Georgia
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed yesterday NEW

The hotel itself is just average, noisy, nothing special. Some of the employees working the reception desk are in need of some help in customer relations! Some were even rude! It was definitely a good location within walking distance to the city. Breakfast was good, rooms were clean and comfortable.

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Haifa, Israel
1 review
2 of 5 stars Reviewed yesterday NEW

Tiny rooms, Breakfast area too crowded and not enough diversion for the vegeterians. The worst thing about this hotel is the fact that I asked them numerous times to change our sheets (from night 3 to 5) and although reception promised immediate action, nothing was done. They did appologize alot though

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Beirut, Lebanon
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed yesterday NEW

The hotel is about a 15 min. walk to the Isartor, the best of the medieval gates to the old town still remaining - a nice walk, and plenty of restaurants and shops along the way. The hotel is actually quite large, a lot of rooms, hence a lot of people in the breakfast room in the morning. A great... More 

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Sydney, Australia
Level Contributor
24 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed yesterday NEW

My wife and I stayed 3 nights in late August. There were many guests and not enough hotel staff, therefore no help with bags and you had to queue to ask questions of staff. The day we arrived the staff were appearing stressed due to conflicts within their ranks. The supervisor at reception I thought was imperious in her attitude... More 

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Melbourne, Australia
Level Contributor
78 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I spend about 100+ nights a year on the road, and used to be a Platinum member with IHG. Not that I had special expectation since the room was paid with points but I can relate to the previous negative comments that I have just read on TA. On the positive side, the hotel is within walking distance from Munich's... More 

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HI_Guest_Relation, Guest Relations Manager at Holiday Inn Munich - City Centre, responded to this review

Dear guest, Thank you for your recent stay with us and for reviewing our hotel. The feedback we receive from our valued guests, like you, enables us to target problem areas, and take the necessary actions to ensure similar situations can be avoided in the future. We apologize for all the inconveniences you had. It would be our pleasure to... More 

New York
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

The hotel is very good as well as its location, the staff people are very polite, but not really helpful: we were staying two nights, it was hot, but conditioner did not work (as well as in the corridor). When we asked people at the reception desk to help, they promised, but nobody came The main problem is that we... More 

Was this review helpful? Yes
HI_Guest_Relation, Guest Relations Manager at Holiday Inn Munich - City Centre, responded to this review

Dear Ellen, Thank you for your recent stay with us and for reviewing our hotel. We are glad that you could benefit from our central location. Have a good time. Kind regards Laura Lange Back Office Supervisor Holiday Inn Munich-City Centre More 

Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Would never have chosen this hotel, but it was part of a tour. Dirty furniture and carpet. Dirty bathroom floor. No in-room safe and required a $200e deposit to use the safe in the lobby. Hair dryer is in the dresser drawer and can not be removed. A tad difficult with the very short cord and poor bedroom lighting! They... More 

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HI_Guest_Relation, Guest Relations Manager at Holiday Inn Munich - City Centre, responded to this review

Dear Lipstick007, Thank you for staying with us and for your valued feedback. The feedback we receive from our guests enables us to target weak points and please be assured that we take this very serious. It helps us to provoke the necessary actions to improve. Please accept our sincerest apologies for the shortcomings you have experienced. Best regards Laura... More 

New Providence, New Jersey
Level Contributor
153 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I travel a lot for business and have experienced many hotels including in Germany. The Holiday Inn City Centre has reasonably nice rooms, a great breakfast, a swimming pool, and that's about it. The Wi-Fi is terribly slow and the front desk staff totally inefficient (they will keep chatting with customers even if there is a long line. I am... More 

Was this review helpful? Yes 1
HI_Guest_Relation, Guest Relations Manager at Holiday Inn Munich - City Centre, responded to this review

Dear guest, thank you for your stay in the Holiday Inn Munich - City Centre and for your valuable feedback. I am sorry that you had such a bad experience with our front desk, I will forward your comments to our management. Have a good time Kind regards Laura Lange Back Office Supervisor Holiday Inn Munich-City Centre More 

Tel Aviv, Tel Aviv, Israel
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

This hotel, not far from the city center of Munich, is a good choice. Unless they give you different rooms and different prices when you stay there twice within 10 days. DO NOT agree to get a room with a "double bed". Insist on a twin bed. Unless you want to be extremely close to you partner all night or... More 

Was this review helpful? Yes
HI_Guest_Relation, Guest Relations Manager at Holiday Inn Munich - City Centre, responded to this review

Dear Henry, we thank you for your review and are glad to read that you evaluate our hotel as fair. My apologies that our double size beds are too small for you. Brandnew on offer we have our Executive King-size Bed Rooms. Maybe they could be a possibility for your next stay? We hope you allow us to welcome you... More 

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