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Munich Marriott Hotel

#76 of 387 Hotels in Munich
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Berliner Strasse 93, 80805 Munich, Bavaria, Germany
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Munich Marriott Hotel
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759 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Santa Barbara, California
2 reviews
2 of 5 stars Reviewed yesterday NEW

I asked for a corner room, the check-in staff told me I did have a corner room but it was not. I would have preferred her to tell me they did not have a corner room rather than treat me like an idiot. The room overlooked the freeway so I could not open the window for the noise, The room... More 

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Sparta, New Jersey
1 review
5 of 5 stars Reviewed 4 days ago NEW

I am a frequent traveler to Munich and cannot praise the staff of this hotel enough. The front desk staff, concierge and restaurant services are all top notch. My room is always spotless and well maintaned. "At your service" is truly noteworthy. In March, I left a credit card in a restaurant near the hotel, but didn't realize that I... More 

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Bucks County, Pennsylvania
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've stayed at the Munich Marriott several times since my initial critical "Loud And Smoky" review several years ago. When I checked out after that visit, I made a comment about how much I disliked my room location and the desk clerk said she would make a note of this for future visits. I have to say that my room... More 

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Markus B, Guest Relations Manager at Munich Marriott Hotel, responded to this review

I would like to thank you for staying with us and for rating our hotel here on TripAdvisor. The friendliness and courteousness of our staff is one of our most important features that we try to improve every day by providing our staff with the necessary trainings as well as giving them enough empowerment to directly take care of our... More 

Munich, Germany
Contributor
15 reviews 15 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I had meetings with Munich re and their office is right next door. Also convenient to BMW. hotel staff was very helpful and attentive. I arrived early in the morning and was able to check in to freshen up prior to my meetings. Rate was very reasonable. Only negative was there was a problem with the elevator to the seventh... More 

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Markus B, Guest Relations Manager at Munich Marriott Hotel, responded to this review

Thank you very much for taking your time to share our Feedback on TripAdvisor. It is great to read that you where more than satisfied with the hotel´s location and the early check in. We always try to provid our guest´s a great stay in our Marriott Property and it is a delight to read that our guest´s appreciate our... More 

Cologne, Germany
Top Contributor
85 reviews 85 reviews
24 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed 2 nights at the Marriott Munich and we were totally satisfied. There is actually nothing to complain about. The bed was fantastic. two big and super cozy beds in each room. I've neber slept in a bed like this. Nice bathroom, everyhting was spot on clean. The Hotel itself seemed clean and tidy as well. The breakfast was... More 

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Markus B, Guest Relations Manager at Munich Marriott Hotel, responded to this review

Thank you very much for having chosen our hotel for your visit to Munich. We appreciate your objective description of our hotels amenities very much. We are grateful that you have decided to share your evaluation on the TripAdvisor platform. It is great to hear that you are more than satisfied with our Marriott beds. We do have these beds... More 

Mason City, Iowa
Top Contributor
108 reviews 108 reviews
66 hotel reviews
133 helpful votes 133 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I've stayed at the Munich Marriott on many occasions throughout numerous years. I am a Platinum Elite Marriott member, and so I have lots of experience with this hotel brand. First, let me say that the staff there go the extra distance to insure the guests have a comfortable stay. I was trying to book a flight and could not... More 

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Markus B, Guest Relations Manager at Munich Marriott Hotel, responded to this review

We are sorry to read that you were not satisfied with our Platinum and Gold Member offers. Following your comments I double checked our procedures with our General Manager and I can assure you that we are in line with Marriott’s standards for hotels without an executive lounge. We kindly ask for your understanding that we do not have an... More 

Brussels, Belgium
Top Contributor
56 reviews 56 reviews
29 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed February 20, 2015

The hotel had the lovely Marriott beds and the service across check-in/ breakfast and restaurant was really nice! However, the wi-fi didnt work once in my room over 3 days which was super frustrating and when I complained I had to call the service provider myself and spent 90 minutes over 2 days trying to resolve the issue. I ordered... More 

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Markus B, Guest Relations Manager at Munich Marriott Hotel, responded to this review

I want to commence by thanking you for choosing our Marriott Property in Munich and for deciding to share your experiences on TripAdvisor. It is great to read that you were more than satisfied with the beds we provide in our hotels and the staff service. We try to improve the courteousness and efficiency of our personnel every day and... More 

West Reading, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 16, 2015

Stayed here 3 nights July 2014. Very nice hotel in a quiet area, and I had a fairly big group with me (3 kids). We were treated very well, especially by two gentlemen named Christian. The first Christian (may have been spelled "Cristian") was an incredibly-helpful staff member who took about ten minutes to make sure that we were taken... More 

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Markus B, Guest Relations Manager at Munich Marriott Hotel, responded to this review

Thank you very much for taking the time to share your feedback regarding your recent stay at the Munich Marriott Hotel on TripAdvisor. We were glad to see that you were happy with the service especially from Cristian and Christian. Above all friendly and competent service by our associates is indeed a main value we focus on for the well-being... More 

westfield, nj
Top Contributor
240 reviews 240 reviews
27 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed February 10, 2015

Although not in the heart of the city, the hotel's rooms being much larger than those in the city is a major competitive advantage. Close to the subway. Staff not only speaks English fluently, but understands customer service better than many German hotels--far friendlier and more flexible. Nice pool--excellent for families.

Was this review helpful? Yes 1
Markus B, Guest Relations Manager at Munich Marriott Hotel, responded to this review

Thank you very much for your kind words and for sharing the experiences and impressions, you have obtained during your stay at our property, with others here in TripAdvisor. I thank you for not only noticing but also appreciating the high service quality of our personnel. We try to improve the courteousness and efficiency every day by providing training's and... More 

Ny
Senior Contributor
33 reviews 33 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed January 27, 2015

Pros: Great Price for the location (right near a U stop), Great clean room, Free WiFi, Pool was great, Nice gym by hotel standards, Jetted Hot tub (plus for those traveling for long periods) and an amazing Breakfast! The staff were very helpful and went above and beyond. THANK YOU! Cons: Not sound proof. Of course NO hotel has sound... More 

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Markus B, Guest Relations Manager at Munich Marriott Hotel, responded to this review

Thank you very much for your throughout positive review and for deciding to post your experiences here on our space on Trip Advisor. I am sorry to hear about the events that have kept you from sleeping soundly that night. That you are able to separate though, what we as a hotel can influence and what we can only restrict,... More 

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