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Hilton Munich City

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Rosenheimer Strasse 15, 81667 Munich, Bavaria, Germany
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1 room 1 guest
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Hilton Munich City
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1,884 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (224)
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Coimbatore, India
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed yesterday NEW

situated above the metro station and can cross the street underground and reach a food court and shopping mall. good location, rooms are ok but old, front desk was pathetic and bad service,they were trainees?they have a separate counter for airline staff the hilton guest service online was very good they respond and resolve issues immediately

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Abu Dhabi, United Arab Emirates
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Friendly professional staff that know the city well. Very convenient location, walking distance to town centre, not as new or fancy as Hilton Park but you do feel more relaxed and at ease when returning from a long day of meetings and stress. Wifi is free in the lobby but not in the rooms. Breakfast is good. Club room upstairs... More 

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Spring, Texas
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed yesterday NEW

Well in my first room the air doesnt work i was changed to other room but i have to almost cry to be changed i only recive a fan to resolve the problem.. On the first room the WiFi was ok on floor 5 now on floor 1 the WiFi its sooo bad. The bathroom its old and ugly but... More 

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Montreal, Canada
Level Contributor
121 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel is very nice. It has a nice entrance area and lobby. We found the service to be very good. When we arrived with our Smart Tour operator, our rooms were ready and the luggage arrived soon afterwards. The room was a nice size, had 2 double beds and a very nice bathroom. The air conditioning worked well as... More 

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Level Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Stayed for two nights on work. Check in was smooth and easy. The staff had good grasp of English. They really made the effort to go through and make sure every detail was right. The room is clean and tidy. The beds are comfortable. Well maintained. Executive lounge is well appointed and the offering more than you get in other... More 

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Woodstock,il
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel is VERY tired. In great need of renovation. I am in a "delux" room. Carpet is filthy and torn. half if the security lock is missing from the door. shower curtain liner won't stay attached to the curtain, all the snaps are stripped. Not at all what a business traveler would like or want.

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Elizabeth G, Executive Office at Hilton Munich City, responded to this review

Dear guest, Thank you for staying at Hilton Munich City and informing us about your feedback. Unfortunately I learnt that your room was not to your satisfaction for which I do apologise. Please let me assure you that I already shared your review with our executive housekeeper and will ask her to address the issues you have raised if you... More 

Woodbridge, Virginia
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Had to stay here due to a last-minute change in travel plans; it was an unexpected blessing. Somehow the management captured the best of Hilton chain high standards, and intertwined it with the best of German small-community, friendly hospitality. Many thanks.

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Elizabeth G, Executive Office at Hilton Munich City, responded to this review

Dear guest, Thank your for staying at Hilton Munich City and letting us know about your feedback. I was delighted to read that you enjoyed your stay at our hotel and were satisfied with the service by our team members. It is great to read that we succeeded in making our valued guest feel comfortable during their time at Hilton... More 

karnataka
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 1 week ago

I'm a very loyal Hilton prefered customer bcoz there service is superb,I had my stay here when i came to munich, The location is incredibly convenient and well connected to the public transit system (you have a direct passage to the metro station down below!),Their rates, also, are very competitive for a 4 stars hotel downtown. The overall hotel is... More 

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Elizabeth G, Executive Office at Hilton Munich City, responded to this review

Dear guest, thank you for choosing Hilton Munich City and sharing your thoughts about your recent stay with us. I am glad to read that you were satisfied with the experiences you had at our hotel. Let me assure you that I shared your positive feedback with my team members which is a great delight. Please let me kindly inform... More 

Israel
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Nothing special to say about this hotel. Everything ( rooms, lobby, food, etc.) were around the average level, not too bad and not too good. Location is a bit far from the city center but the Subway is just below the hotel so it is very convenient. Hotel parking is very expensive. Staff are very nice. over all it was... More 

Was this review helpful? Yes
Elizabeth G, Executive Office at Hilton Munich City, responded to this review

Dear guest, Thank you for staying at Hilton Munich City and sharing your experiences online. I am delighted to read that you were satisfied with the service of our team members and your stay at our hotel. Your feedback helps us to monitor our performance from the view of our guests, but also helps us to improve where necessary. We... More 

Latina, Italy
Level Contributor
130 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 1 week ago

I usually stay here when I travel to Munich, which is quite often. I still have mixed feelings about this place: the location is incredibly convenient and well connected to the public transit system (you have a direct passage to the metro station down below!), plus you are right by the Gasteig and 15 minutes away from Marienplatz. Their rates,... More 

Was this review helpful? Yes 1
Elizabeth G, Executive Office at Hilton Munich City, responded to this review

Dear guest, Thank you for choosing Hilton Munich City and letting us know about feedback. I am delighted to read that you have enjoyed your stay at our hotel and also that you are satisfied with the service of our team members. To succeed in making our valuable guests smile and feel comfortable is always great to read. Your feedback... More 

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