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Novotel Muenchen Airport

#56 of 390 Hotels in Munich
Certificate of Excellence
Nordallee 29, 85356 Munich, Bavaria, Germany
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Novotel Muenchen Airport
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1,136 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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Portland, Oregon
1 review
3 of 5 stars Reviewed 5 days ago NEW

Positive: good location, great breakfast, comfortable bed. Negative: My room smelled of smoke. Asked to be moved but was told the hotel was fully booked. As I was travelling w my young kid I wasn't very happy about that. The hotel does not have a shuttle bus from and to the airport. It is easily reachable by city bus but... More 

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NovotelMUCAirport, Manager at Novotel Muenchen Airport, responded to this review

Dear guest, thank you very much for your feedback on Tripadvisor. Our ambition is always to make every stay as comfortable as possible. In regret very much that you had a smell of smoke inside your room. I double checked this room and it is definitely a non smoking room. We are sorry that there was no possibility to make... More 

Kuwait City, Kuwait
Level Contributor
60 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 1 week ago

I must say the staff here is just tremendous and on point with any and all requirements. Only drawback was the Internet service, not the best, but one tiny issue cannot take away from the overall experience. I found a way/workaround to over come this by tethering off of my phone service that was able to connect to the WiFi.... More 

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NovotelMUCAirport, Manager at Novotel Muenchen Airport, responded to this review

Dear guest, thank you very much for sharing your detailed feedback on Tripadvisor. Our ambition is always to make every stay as comfortable as possible. We are delighted that you enjoyed your recent stay with us, the amenities and cleanliness of the room, the service and quality of our food, the help and friendliness of our staff member as well... More 

Los Angeles, California
Level Contributor
56 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed 1 week ago

The rooms are fine with comfortable beds and large televisions. The food in the hotel restaurant was okay. The lobby bar is not inviting. Could not stop wishing that I had been able to book at the Hilton Munich Airport which is right next to the terminals. If you have large heavy bags, it is difficult to take the bus... More 

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NovotelMUCAirport, Manager at Novotel Muenchen Airport, responded to this review

Dear guest, thank you for taking the time to tell us about your experience at the Novotel München Airport. I am very sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. For reasons of sustainability within our environmental management we decided not to run an own shuttle to the terminals of our... More 

Drammen, Norway
Level Contributor
53 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here due to early flight next day with my Family. The room was good, as always in Novotels, but it is a bit tight with four people in the room. For one night only it is ok, though, We had dinner at the restaurant, and were very satisfied. Breakfast was good.

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NovotelMUCAirport, Manager at Novotel Muenchen Airport, responded to this review

Dear Sirs, thank you for your feedback and for taking the time to write it. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am glad to see that you were satisfied with the amenities of the room as well as the food and beverage offer of... More 

London, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Clean and modern hotel before or after the flight. Nice quiet rooms, good to sleep. Included breakfast is good, dinner buffet a disappointment. Parking place is outdoors, hotel's own is too expensive and public may be crowded. All in all a good place if you manage to keep the price for extras low.

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NovotelMUCAirport, Manager at Novotel Muenchen Airport, responded to this review

Dear guest, thank you very much for sharing your experience on Tripadvisor. We are delighted that you enjoyed your recent stay with us, the breakfast buffet, the rooms as well as the location. Regarding the prices for the Novotel parking area behind the hotel please be advised that we compare our prices on a regular basis on the local market.... More 

Miami, Florida
1 of 5 stars Reviewed 2 weeks ago

Check in today and nothing but banging noise while trying to sleep. Management offered to switch rooms, but when asked why they would knowingly rent a noisy room, Charlotte the desk manager played dumb. This place thinks too highly of itself and the staff are so out of touch with customer service it laughable.

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NovotelMUCAirport, Manager at Novotel Muenchen Airport, responded to this review

Dear Sir, thank you for taking the time to tell us about your experience at the Novotel München Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I regret very much that you were not satisfied with your stay and that you could not sleep well due to noise... More 

Dallas, TX
Level Contributor
69 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 230 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had the chance to stay here one night as we disembarked on an early flight the next a.m. out of Munich. We found the rooms to be very clean and comfortable. The beds were small but new. The lobby and staff was very helpful. We found the tram stop right at the hotel to the be the utmost in... More 

Was this review helpful? Yes 1
NovotelMUCAirport, Manager at Novotel Muenchen Airport, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the Novotel Muenchen Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

Tauranga, New Zealand
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Stayed here for 2 nights as we were with a rental car, flying from Munich, and also wanted to go to BMW Welt which was an easy drive away. The hotel itself is standard Novotel; clean and tidy with good sized rooms and everything in the room functions as expected. But....the restaurant is very poor; breakfasts are satisfactory but for... More 

Was this review helpful? Yes 1
NovotelMUCAirport, Manager at Novotel Muenchen Airport, responded to this review

Dear Sirs, thank you very much for sharing your feedback on Tripadvisor. Our ambition is always to make every stay as comfortable as possible. In your case, we were apparently not able to meet our own requirements and therefore please be so kind and accept my sincerest apology for the inconvenience occurred. Regarding our food offer on Friday night, we... More 

Visp
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

overall, a decent hotel. the airport can be reached with the s-bahn (plus a ca 10 mins walk) or a public bus. the restaurant however only had buffet dinner on the sat night and suggested I order room service, where they would have a la carte. quite strange. whilst the overall stay experience was positive, a very moody bar employee... More 

Was this review helpful? Yes
NovotelMUCAirport, Manager at Novotel Muenchen Airport, responded to this review

Dear guest, thank you for your feedback and for taking the time to write it. We are delighted that you enjoyed your recent stay with us as well as our location which is close to the airport and the suburban train station. Regarding our food offer on Friday night, we have chosen to offer a various buffet to avoid long... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The hotel itself is good - this review is about the restaurant. We arrived saturday, and the restaurant only had a buffé for 25 euro. We thought it quite expensive but gave it a try. It was, hands down, our worst restaurant experience EVER. The buffé seemed like the week's reheated leftovers. Everything warm was overcooked and dry. The starters... More 

Was this review helpful? Yes 1
NovotelMUCAirport, Manager at Novotel Muenchen Airport, responded to this review

Dear guest, thank you for your feedback and for taking the time to write it. On the one hand we are glad that you had a pleasant stay with us. But on the other hand we are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I regret very much that you... More 

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