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All 380 Munich hotels

Novotel Muenchen Airport

4.0 of 5 Hotel   |   Nordallee 29, 85356 Munich, Bavaria, Germany
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Ranked #54 of 380 Hotels in Munich
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 1 week ago
IsaUnseld Augsburg
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952 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Augsburg
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a classic business hotel with nice rooms. It is modern, clean and situated only minutes from the terminals. There is a free bus going to the terminals every 20 minutes. The quality of the food at the restaurant (buffet) is okay. Unfortunately one can't open the windows in the rooms. The reception staff is really very nice and... More 

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NovotelMUCAirport, Guest Relations Manager at Novotel Muenchen Airport, responded to this review

Dear Guest, thank you very much for your kind and very positive feedback on your recent stay at Novotel Munich Airport. There is nothing to add to your recommendations that other guests may find very helpful. We all do look forward to welcoming you soon again and wish you and your family a great time. Best regards,- Frank Langhoff,- Duty... More 

Senior Contributor
33 reviews 33 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

One shouldn't expect much from an Airport/commuter hotel... And that's what I got. The most positive thing I can say is that it was very clean (sterile?). Beyond that, the restaurant selections were few (and expensive) the rooms were average, and to my surprise, WiFi was HORRIBLE even when I paid for the "Premium" service. If you need convenience to... More 

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NovotelMUCAirport, Manager at Novotel Muenchen Airport, responded to this review

Dear Sir, first of all, I would like to thank you for having stayed with us recently and I regret that you were not completely satisfied with our services upon your stay. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking... More 

Munich, Germany
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel after our landing in Munich from night 10th October to 11th October so it was short stay. The hotel overall its nice especially Lobby, rooms are average size but comfortable. what surprise me was the boy on reception desk on our arrival at night he wasnt friendly I just pointed to ask him about little... More 

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NovotelMUCAirport, Guest Relations Manager at Novotel Muenchen Airport, responded to this review

Dear Guest, thank you very much for your kind feedback on your recent stay at Novotel Munich Airport. I do appreciate your comments about the cleanliness of our rooms in particular and share this with our Executive Housekeeper. We look forward to welcoming you once again at Novotel Munich Airport. Wishing you and your family a great summertime, Kind regards,-... More 

Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Great Breakfast, Great rooms - interesting decor. Shame you need your door card to operate the lift which is annoying in the extreme. Also - why is it this is one of the few hotels in the area that does not provide an airport shuttle? Signs in the airport take you to a selection of bus stops and then you... More 

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NovotelMUCAirport, Guest Relations Manager at Novotel Muenchen Airport, responded to this review

Dear Guest, thank you for telling us your experience at the Novotel Munich Airport. It is always a beautiful motivation for me and my team to read that you were satisfied with your room and our service for in room dining. You are right, our hotel is not adjacent to the terminal, but easy accessible on the airport ground. This... More 

Hayling Island, United Kingdom
Top Contributor
61 reviews 61 reviews
21 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here for two nights on business and it is a perfectly acceptable airport hotel if you do not pay the rack rate. However, be aware that breakfast, if not included is EUR 21. The room was spacious and clean with an excellent shower room and soft towels. The only problem for me was that it was too warm... More 

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NovotelMUCAirport, Guest Relations Manager at Novotel Muenchen Airport, responded to this review

Dear Guest, thank you very much for sharing your feedback on Tripadvisor. Feedback is always very much appreciated to improve our service and to achieve our mission, to make every stay as most comfortable as possible. Therefore we are pleased to read, that especially our room and our facilities meet your expectations. Nevertheless we were not able to meet all... More 

London, United Kingdom
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Following our last review and how unhappy we were we got contacted by the hotel manager and we went back to the hotel. We had a great experience, the room was good, none of the previous problem appear. We even had a nice word written by the manager and some chocolate. We are really impressed by how our feedback has... More 

Was this review helpful? Yes
NovotelMUCAirport, Guest Relations Manager at Novotel Muenchen Airport, responded to this review

Dear Guest, thank you very much for sharing your feedback on Tripadvisor. Feedback is always very much appreciated to improve our service and to achieve our mission, to make every stay as most comfortable as possible. Therefore we are pleased to read, that you have given us a second chance and we could use it. We are constantly monitoring the... More 

Charlotte, North Carolina
Top Contributor
213 reviews 213 reviews
76 hotel reviews
120 helpful votes 120 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was under the impression that the hotel was within walking distance of either terminal 1 or terminal 2. This is not the case. You must take a bus (635) for 1Euro30. The bus circulates frequently and it takes only about 10 minutes to reach the hotel. Once I got past this, I really enjoyed my short stay there. The... More 

Was this review helpful? Yes
NovotelMUCAirport, Guest Relations Manager at Novotel Muenchen Airport, responded to this review

Dear Guest, thank you for taking time to tell us your experiences in our hotel. We are happy to read, that you were satisfied with your recent stay. Thank you very much for your excellent rating, this is a rewarding motivation for all of us. We look forward to welcoming you again to Novotel Munich Airport soon and wish you... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 8, 2014

Appears to be a newly built hotel which helps but could not fault the staff all of whom seemed to be very well engaged. I had thought the hotel was 'in' the terminal complex but it is a bus ride and fare away. Buses every 20 mins at any time you are likely to need one.

Review collected in partnership with Novotel Hotels

Was this review helpful? Yes 2
NovotelMUCAirport, Guest Relations Manager at Novotel Muenchen Airport, responded to this review

Dear Guest, thank you for taking time to tell us your experiences in our hotel. We are happy to read, that you were satisfied with your recent stay. Thank you very much for your excellent rating, this is a rewarding motivation for all of us. We look forward to welcoming you again to Novotel Munich Airport soon and wish you... More 

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Additional Information about Novotel Muenchen Airport

Address: Nordallee 29, 85356 Munich, Bavaria, Germany
Phone Number:
Location: Germany > Bavaria > Upper Bavaria > Munich
Price Range (Based on Average Rates): $
Hotel Class:4 star — Novotel Muenchen Airport 4*
Number of rooms: 257
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Also Known As:
Novotel Muenchen Airport Hotel Schwaig b. Nuernberg
Hotel Style:
#24 Best Value Hotel in Munich
#30 Family Hotel in Munich
#30 Luxury Hotel in Munich
#37 Romantic Hotel in Munich
#52 Business Hotel in Munich

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