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Mercure Hotel Garmisch-Partenkirchen

Mittenwalder Strasse 2, 82467 Garmisch-Partenkirchen, Bavaria, Germany
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1 room 1 guest
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Mercure Hotel Garmisch-Partenkirchen
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435 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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hedley hill
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed yesterday NEW

We have stayed in several Mercure hotels in Europe and this was easily the worst. Classed as 4 star, our room had an extremely tiny bathroom (and we're reasonably small people!) and the double bed was cramped (with no space to get off on one side). We had to ask for another room when we discovered that the shower attachment... More 

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Nuremberg, Germany
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We are frequent guests at the Accor Hotels, the Mercure brand being our favorite. We have mixed feelings about this particular hotel. We stayed at the "newer" rooms which were all right but you still couldn't shrug off the feeling that you are at sports camp and not a 4* hotel. (The building itself looks like it was refurbished from... More 

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H2940, Guest Relations Manager at Mercure Hotel Garmisch-Partenkirchen, responded to this review

Dear sunshine, Thank you very much for taking your time to describe your impressions during your stay. It is correct, that we don´t have air condition in the rooms (so we do not promote this on the portals). If the guests need a fan, they contact the reception, and they are pleased to bring it up to the room. We... More 

Brisbane
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The parking lot construction and no air conditioning have already been mentioned as issues. Arrived late and limited to no parking around the hotel, many cars were thus illegally parked. Clean but dated. Overpriced for what the hotel is. Ok for one night in summer passing through. Took a long time to check in.

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H2940, Guest Relations Manager at Mercure Hotel Garmisch-Partenkirchen, responded to this review

Dear Dean, Thank you very much for taking your time to describe your impressions during your stay. We want to apologize us for the inconvenience which you had during your stay. The renovation of the parking lot in front of our hotel, doesn´t belong to our hotel and is an public construction. We apologize us for the long duration of... More 

Travelers are raving about these Garmisch-Partenkirchen hotels

Bangkok, Thailand
Level Contributor
67 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed 1 week ago

Our group stayed here for 1 one night on 9AUG2015. There was a heavy rain when we arrived while coach could not park near the lobby as there was a construction at the entrance. Porter services staff was very helpful. He did all his job from the coach to the room. There is no air-conditioning in the room. Luckily, weather... More 

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Gosforth, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The hotel was well-situated, near good roads to tourist locations. It was also just a few minutes walk from the centre of Partenkirchen with traditional bars and restaurants. The breakfasts were good with a huge choice of food and the staff were all very pleasant and welcoming. The room was clean and comfortable, the pool was very nice and quiet... More 

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H2940, Guest Relations Manager at Mercure Hotel Garmisch-Partenkirchen, responded to this review

Dear dthompson ..., Thank you very much for taking your time to describe your impressions during your stay. It is our goal to satisfy every guest with quality of our products, friendliness and professional service of our staff. Your opinion is very helpful to improve our quality at any time to correspond the expectations of our clients. We would be... More 

Cuiaba, MT
Level Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed there for only one night with my husband and two kids. The room is not so big for a family, but it is very clean and the bed is comfortable. When we got there, the children's bed was not ready, but this was solved quickly. The hotel is very good if you are by car and there are... More 

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H2940, Guest Relations Manager at Mercure Hotel Garmisch-Partenkirchen, responded to this review

Dear Pribecker, Thank you very much for taking your time to describe your impressions during your stay. It is our goal to satisfy every guest with quality of our products, friendliness and professional service of our staff. Your opinion is very helpful to improve our quality at any time to correspond the expectations of our guests. We would be pleased... More 

2 reviews
1 of 5 stars Reviewed 3 weeks ago

Poor and noisy. dated and no air con. Pricey and tired. Would not return. Staff not particularly helpful Building works and drilling annoying. rooms large but bathrooms very dated and tiny parking available. Helpful with bookings for local attractions Not 4 star by UK standards

Was this review helpful? Yes
H2940, Leiter Gästebetreuung at Mercure Hotel Garmisch-Partenkirchen, responded to this review

Dear Mr. Colin, Thank you very much for taking your time to describe your impressions during your stay. First of all, we woul like to say thank you that you haven choosen the Mercure Hotel Garmisch-Partenkirchen for your stay. Furthermore we want to apologize us for the inconvenience which you had during your stay. The renovation of the parking lot... More 

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