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Riessersee Hotel Resort

GreenLeadersSilver level
Riess 5 | Bayern, 82467 Garmisch-Partenkirchen, Bavaria, Germany
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1 room 1 adult
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Riessersee Hotel Resort
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249 Reviews from our TripAdvisor Community

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Kiev, Ukraine
Level Contributor
3 reviews
3 of 5 stars Reviewed 4 weeks ago

we have staed there more than 6 times! this year many people,who are working here, are new!1) kinder room closed -weather is reany and children (about 10 in hotel) don't know what to do before or after dinner! reseption manager said that season has already finished!!!!sorry but I couldn't understand it -why kinder room couldn't be open if children are... More 

Helpful?
Thank karol731
Uschi G, Leiter Öffentlichkeitsarbeit at Riessersee Hotel Resort, responded to this review

Dear guest, we are very sorry that you did not enjoy your stay this time so much as in the last times. You are right, there are a few new team members and we are still on training with some of them. We are very sorry that we have caused you trouble and we like to apologize for this. Be... More 

Leeds, United Kingdom
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This is my second visit to this hotel and it does not disappoint, fantastic location and rooms, very helpful staff, everything you need for a great stay. The only disappointment was the food, having said that the night was getting on a bit before we could eat, so it is a little our own fault.

Helpful?
Thank Simon L
Uschi G, Leiter Öffentlichkeitsarbeit at Riessersee Hotel Resort, responded to this review

Dear guest, thank you very much for your kind feedback, we are happy to hear that you did enjoy your stay at the Riessersee Hotel Resort that much for the second time. We apologize for the food problem, next time this will be better - promised! Meanwhile all best wishes, we hope to welcome you again, soon! Kind regards, Uschi... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 30, 2015 via mobile

We give 5 stars to this place, to the service, the friendly staff, the great breakfast buffet and to Dr. Peter Lutz who has his office in the hotel and treated us so good. He got magic hands. Thanks Peter. (We hate tripadvisor and their rules of giving a testimonial! )

Helpful?
1 Thank Martin E
Uschi G, Leiter Öffentlichkeitsarbeit at Riessersee Hotel Resort, responded to this review

Dear guest, thank you so much for your kind feedback to your stay at the Riessersee Hotel in Garmisch-Partenkirchen. We are happy to hear that you´ve had great holidays and we will give your compliments to our natural healer Peter Lutz. We hope to welcome you again soon and send all best wishes in the meantime. Have a good start... More 

Tennessee
Level Contributor
86 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed October 18, 2015

My husband and I stayed here as a part of our Catholic Travel pilgrimage. Our room was very comfortable. It was spacious, the bed was very comfortable, the sitting area was nice to have as was the balcony (although the inclement weather prevented us from enjoying this feature). Our room was clean, we had plenty of storage space although the... More 

Helpful?
Thank TennesseeAdela
Uschi G, Leiter Öffentlichkeitsarbeit at Riessersee Hotel Resort, responded to this review

Dear guest, thank you very much for your warm words and friendly feedback. Great to hear that you enjoyed the rooms as well as the breakfast buffet. But even sorry to hear about the shower drain problem and that it was not fixed after you have let us know. Please take our apologize for this! Thank you again for sharing... More 

Garmisch-Partenkirchen, Germany
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed October 16, 2015

The Riessersee Hotel Resort has been a part of my family vacation trips to Bavaria for well over 20 years. I mention this only because I have witnessed all the various changes this hotel has weathered during that time. First it was a privately owned property, then went on to become a Marriott, then again, went private, followed by the... More 

Helpful?
Thank BillMontvale
Uschi G, Leiter Öffentlichkeitsarbeit at Riessersee Hotel Resort, responded to this review

Dear guest, thank you so much for this gorgeous feedback to your stay at the Riessersee Hotel Resort in Garmisch-Partenkirchen! We are really glad to hear that we are still "your favourite" and we are looking forward to welcome you many times more in the future. We also like to thank you for the little (hi)story you have added to... More 

Paramus, New Jersey
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 10, 2015

This hotel provides what I would call the classic alpine experience. Some might call it a bit rustic, when compared to newer hotels located in the heart of major cities, but that is part of its charm. Given its wonderful location in the Alps regions of the country, it blends in beautifully with its surroundings and provides a first-rate classic... More 

Helpful?
Thank pauledwardf
Uschi G, Leiter Öffentlichkeitsarbeit at Riessersee Hotel Resort, responded to this review

Dear guest, thank you very much for your kind feedback to your stay at the Riessersee Hotel Resort. We are glad to hear you enjoyed your stay so much and we really hope to welcome you again. Meanwhile all best wishes from Garmisch-Partenkirchen! Uschi Glas Assistant to management More 

Leeds, United Kingdom
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed September 14, 2015 via mobile

What a beautiful hotel spa hidden in the mountains. It has a true German feel and is hearty, friendly and welcoming. We hosted a party of people here and everyone was well accommodated for. With our guests describing it as 'luxury' The spa facilities and fitness area is a great add on. With the main centre of town only 10... More 

Helpful?
Thank Emilyvictoria1990
Uschi G, Leiter Öffentlichkeitsarbeit at Riessersee Hotel Resort, responded to this review

Dear guest, thank you so much for your kind feedback to your stay at the Riessersee Hotel Resort. We are really glad you enjoyed your holidays so much and we would like to thank you for taking the time and share your recommendation here on Tripadvisor. Hopefully you will be back some day, meanwhile all best wishes! Kind regards from... More 

Houston, Texas
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed September 7, 2015 via mobile

The stay was very pleasant, had a good room with the city view. Hotel is a bit rustic but that is a charm too. Staff is helpful but with a stiff upper lip. Missed not having a coffee maker in the room. WiFi internet is terrible, they definitely need to fix that. Breakfast was excellent with a large spread, loved... More 

Helpful?
Thank Dev A
Uschi G, Leiter Öffentlichkeitsarbeit at Riessersee Hotel Resort, responded to this review

Dear guest, thank you for your feedback to your holidays at the Riessersee Hotel Resort. We are very sorry that the W-Lan did not work well and we will check this immediately. We have water heaters on demand for the rooms so please ask for it with the next reservation. We hope to welcome you again! All best wishes, Uschi... More 

Gloucestershire, UK
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed September 7, 2015

We visited the hotel for a freinds wedding that was held in one of the function rooms next to the lake. The hotel was clean and fresh, the staff friendly and attentive. The room was a good size with a lovely comfortable double bed. a great nights sleep. Food for the wedding was great for mant large functions the food... More 

Helpful?
Thank raserfamily
Uschi G, Leiter Öffentlichkeitsarbeit at Riessersee Hotel Resort, responded to this review

Dear guest, thank you very much for your kind feedback to your stay at the Riessersee Hotel Resort. We are glad to hear you had a pleasant time and enjoyed even the wedding. We really hope to welcome you again to see the Bavarian blue sky and the tops of the mountains :). In the meantime all best wishes! Uschi... More 

Iasi, Romania
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed August 30, 2015

Bad things at Riesssersee - we received a room far away from the elevator, we had to cross stairs and corridors to arrive at our room it was the penultimate room on the floor. We had 2 kids so it wasn't so pleasant - the room had no view, only a road, no lake, no maountains, no Garmish view, we... More 

Helpful?
Thank Itdt30
Uschi G, Leiter Öffentlichkeitsarbeit at Riessersee Hotel Resort, responded to this review

Dear guest, we are sorry to hear that you were not satisfied with your stay at the Riessersee Hotel Resort and we would like to apologize for the trouble we have caused you. Please contact me directly if you are planning to stay again in Garmisch, I would like to find a way to show you "another" Riessersee Hotel Resort... More 

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