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Riessersee Hotel Resort

GreenLeadersSilver level
Riess 5 | Bayern, 82467 Garmisch-Partenkirchen, Bavaria, Germany
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Riessersee Hotel Resort
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GreenLeadersSilver level
A recent review
3 of 5 stars reviewed 1 week ago
Pigalle1966 Zug, Switzerland
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Zug, Switzerland
Level Contributor
110 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked a 2nights stay through secret-escapes.de with half board. Found out that the half board incl. only 2 breakfasts and 1 dinner. We waited 20 min. before I asked if we could order something. The 4 course dinner was very nice though. The lake is more a pond. The suite ok but not special.

Was this review helpful? Yes
Uschi G, Leiter Öffentlichkeitsarbeit at Riessersee Hotel Resort, responded to this review

Dear guest, thank you very much for your feedback. We are sorry to hear that you were not fully satisfied. The Secret Escape offer includes - as described even on the website of Secret Escapes - 2 nights, 2 x breakfast buffet and one dinner. So we are sorry but we have exactly fullfilled our contract. We are sorry that... More 

Ungasan
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 7, 2015

We spent a beautiful weekend up at the Riessersee Resort. The rooms are tastily decorated, apartment style with all amenities one needs. The bathrooms maybe a bit small but, then, got everything inside and one is easily compensated by the generous sofa combi with large flat TV, high quality bedding etc.. Food was high quality throughout, wr had perfect b'fast,... More 

Was this review helpful? Yes 1
Uschi G, Leiter Öffentlichkeitsarbeit at Riessersee Hotel Resort, responded to this review

Dear guest, thank you for taking the time to give as such a wonderful feedback to your stay at the Riessersee Hotel Resort! Nothing more to say then: We are really looking forward to your next stay and send all best wishes to you in the meantime. See you 2016! Best regards, Uschi Glas Assistant to management More 

Tarpon Springs, Florida
Level Contributor
94 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed June 7, 2015

Decided to extend our stay in Bavaria for a few days and found the Riessersee Hotel on Tripadvisor. What a treasure! Our four days there were absolutely magical between the hotel itself, the surrounding scenery, and the easy day-trip access. The double room was clean and comfortable. We were fortunate to have a balcony facing the lake and the Alps.... More 

Was this review helpful? Yes 1
Uschi G, Leiter Öffentlichkeitsarbeit at Riessersee Hotel Resort, responded to this review

Dear guest, thank you so much for your kind feedback to your holidays at the Riessersee Hotel Resort! We are happy to hear you enjoyed your stay so much and we are really looking forward to welcome you again at the shores of lake Riessersee. All best wishes in the meantime! Uschi Glas Assistant to management More 

Geneva, Switzerland
Level Contributor
85 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
4 of 5 stars Reviewed May 11, 2015

Great location with fabulous views on the Zugspitze, Garmisch and the Zugsptize arena! Nature with a Capital N! Cosy, comfortable with facilities for lots of activities- fitness, pool, jacuzzi. Breakfast buffet is perfect--loved the weiss wurst & fresh squezed OJ! And tons of choices! Terrace at SeeHaus is divine in sun with the lake! Don't miss the Kaisersmarnn! Fun walk... More 

Was this review helpful? Yes 1
Uschi G, Leiter Öffentlichkeitsarbeit at Riessersee Hotel Resort, responded to this review

Dear guest, thank you very much for your great feedback to your stay at the Riessersee Hotel Resort! We are glad to hear you enjoyed your stay so much and we really hope to welcome you again soon :) Best regards, Uschi Glas Assistant to managment More 

Georgia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 30, 2015

We had a lovely weekend stay here in March. My husband stayed in a smaller room for business during the week and then switched to a larger Maisonette suite during the early afternoon (before normal check in time) when we arrived. They provided a baby bed (per our request) and helped to prep the sofa bed for our other child.... More 

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Uschi G, Leiter Öffentlichkeitsarbeit at Riessersee Hotel Resort, responded to this review

Dear family, thank you very much for your kind feedback, we are glad to hear you enjoyed your stay at the Riessersee Hotel Resort and we are really looking forward to welcome you again. Best regards, Uschi Glas Assistant to management More 

London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed February 18, 2015

We picked this hotel for a long family weekend with only 2 weeks between booking and arriving. We knew the slightly remote location, we checked that we would get a larger room in the main building, an additional baby bed, and within baby phone distance to the restaurant. We received a confirmation by e-mail ... and printed this out. We... More 

Was this review helpful? Yes 1
Uschi G, Leiter Öffentlichkeitsarbeit at Riessersee Hotel Resort, responded to this review

Dear guest, we are very sorry for all the trouble we have caused you and we really apologize for this. The last two weeks we missed a lot of staff because of a flu epidemic and so we were not able to show the usual standard of the hotel. We really feel the need to make a redemption - and... More 

Birmingham, United Kingdom
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed January 6, 2015

This was my preferred hotel when working in Munich, regardless of the 60 mile commute. The area is just too beautiful to ignore. The rooms were always excellent and the facilities superb. A little way out of town but you'll forgive yourself when you arrive.

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Uschi G, Leiter Öffentlichkeitsarbeit at Riessersee Hotel Resort, responded to this review

Dear guest, thank you very much for your warm and friendly words. We are happy you enjoyed your stay at the Riessersee Hotel Resort and we are really looking forward to welcome you again soon. All best wishes in the meantime! Uschi Glas Assistant to management ...and the Riessersee team More 

Munich, Germany
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed January 1, 2015

The hotel does certainly have potential, however, the facilities have seen better days and do in my opinion no longer meet the standards of a 4 Star Superior Hotel. The service provided by the hotel staff did not meet our expectations either. For example, during the Christmas Buffet, there was a constant shortage off pretty much all dishes. Moreover, the... More 

Was this review helpful? Yes 1
Uschi G, Leiter Öffentlichkeitsarbeit at Riessersee Hotel Resort, responded to this review

Dear guest, we are very sorry that you were not satisfied with your stay during the Christmas holidays and we apologize for the inconveniences we have caused you. We have note the complaints and will discuss about improvements during a christmas debriefing. Hopefully we will get a second chance to show them to you. Best regards from lake Riessersee, Uschi... More 

Travelers are raving about these Garmisch-Partenkirchen hotels

Garmisch-Partenkirchen, Germany
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed December 2, 2014

As the owner of Eurotourbycar, our company has been recommending the Riessersee Hotel to our clients for well over ten years. I have stayed at The Riessersee Hotel at least 10 times in the past 20 years, and have always been impressed by the improvements there. The property has gone through a variety of ownership during this time - Marriott,... More 

Was this review helpful? Yes 1
Uschi G, Leiter Öffentlichkeitsarbeit at Riessersee Hotel Resort, responded to this review

Dear guest, thank you very much for your kind feedback to your stay. We are very glad to hear you enjoyed it so much and we´d like to thank you for your fidelity. We send best wishes from lake Riessersee to you and your family and hope to welcome you again soon. Kind regards, Uschi Glas Assistant to management More 

Alexandria, Virginia
Level Contributor
52 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed November 30, 2014

This was a second stay for me in 3 years. There is nothing not to love about this place! The location, the views, the restaurant, the staff. etc. The rooms are comfortable clean and all have a view of the town below or the lake behind the hotel. The staff is courteous, professional and friendly. I would like to especially... More 

Was this review helpful? Yes
Uschi_Glas, Leiter Öffentlichkeitsarbeit at Riessersee Hotel Resort, responded to this review

Dear guest, thank you very much for the compliments, especially for Katharina, Philip and Florian :). We are glad to hear you enjoyed your stay - again - at the Riessersee Hotel Resort and we hope to welcome you again next year. In the meantime all best wishes and a merry Christmas to you! Kind regards, Uschi Glas Assistant to... More 

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