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BEST WESTERN PLUS Atrium Hotel

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Eberhard-Finckh-Strasse 17, 80975 Ulm, Baden-Wurttemberg, Germany
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BEST WESTERN PLUS Atrium Hotel
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77 Reviews from our TripAdvisor Community

Traveler rating
    13
    35
    20
    7
    2
See reviews for
9
13
12
41
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Thai first
  • Any
English first
  • All months
    (77)
  • Mar-May only
    (18)
  • Jun-Aug only
    (30)
  • Sep-Nov only
    (12)
  • Dec-Feb only
    (17)
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Lønstrup
Senior Contributor
27 reviews 27 reviews
20 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

As a group of three travelling on business we were very disappointed to find that the hotel had given away our non-smoking rooms (which we specifically booked) - so that one of us would have had to sleep in a dirty smoking room. We refused - and were met with no help at all from the hotel staff to find... More 

Was this review helpful? Yes
Francheville, France
Contributor
18 reviews 18 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 15, 2015

Good hotel in a quiet area not far from the down town. You can park very easily your car. Service is done with smile and is professional. Large choice of food for the breakfast. The restaurant has a very good quality.

Review collected in partnership with Best Western

Was this review helpful? Yes
Oliver S, Guest Relations Manager at BEST WESTERN PLUS Atrium Hotel, responded to this review

Dear Martial P. thank you very much for your feedback. Great, that you enjoyed your stay in our hotel. Wonderful, that you loved our breakfast and also our restaurant. We wish you a great time and hope to see you again. BEST regards from Ulm, Christoph Kerscher More 

Venice, Italy
Contributor
11 reviews 11 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 14, 2015

We have stayed for one night at the Plus Atrium Hotel and have found out that regardless of being full it is a very clean and quiet hotel. Slept very good and definetly will return. Good Job to the team.

Was this review helpful? Yes
Oliver S, Guest Relations Manager at BEST WESTERN PLUS Atrium Hotel, responded to this review

Dear Guest, thank you very much for your friendly feedback. Great, that you enjoyed your stay in our hotel. We are looking forward to welcome you again. BEST regards, Christoph Kerscher -Online Reputation Manager- More 

Singapore
Top Contributor
319 reviews 319 reviews
102 hotel reviews
167 helpful votes 167 helpful votes
4 of 5 stars Reviewed January 28, 2015

Arrived late in the evening, receptionist was very welcoming and got me into my room swiftly. The rooms (and the building) will not stand out for elegance or coziness. They are simple, small, functional, no view, no great surrounding. A place to stop on business trip and move on. For dining they have a "fine dining restaurant" and a "bistro"... More 

Was this review helpful? Yes 1
Oliver S, Guest Relations Manager at BEST WESTERN PLUS Atrium Hotel, responded to this review

Dear Guest, thank you very much for your friendly feedback. Great, that you enjoyed your stay in our hotel and in our "bistro", too. Your friendly words will be told to the whole team, thank you! We are looking forward to welcome you again and send BEST regards from Ulm, C.Kerscher More 

Brisbane, Australia
Contributor
14 reviews 14 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 26, 2014

Only stayed here one night and our room was verg clean, & spacious enough. Not much close by for you do or places to eat. The restaurant is pricey and the only thing within walking distance. Good location out of town for us a we were driving past, but same thing I hate about europe is rooms are too hot... More 

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Oliver S, Guest Relations Manager at BEST WESTERN PLUS Atrium Hotel, responded to this review

Dear NathanT, thank you very much for your feedback! Great, that you had a comfortable stay in our hotel. Unfortunately we do not have queensizebeds in our hotel. For the next time, if you need a ventilator for cooling just ask our reception-team. They will help you! I'm sorry, that we did not measure up your expectations in the restaurant.... More 

Zurich, Switzerland
Senior Contributor
49 reviews 49 reviews
24 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed September 11, 2014

I stayed here for 3 nights. Very clean and comfortable rooms, even the rooms toward the street are quiet at night. The hotel offers delicious breakfast and the restaurant is also very good. Would definitely stay here again

Was this review helpful? Yes 2
Oliver S, Leiter Gästebetreuung at BEST WESTERN PLUS Atrium Hotel, responded to this review

Dear Guest, thank you very much for your feedback and your stay in our hotel in Ulm. It is wonderful, that you enjoyed 3 days in Ulm and loved our breakfast and the Siedepunkt-Restaurant. Great, that you felt very comfortable in our rooms. We are looking forward to welcome you again and wish all the best! lovely regards, Christoph Kerscher... More 

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 3, 2014

One person in Restaurant was very nasty, spoilt the stay, otherwise good rooms, very good breakfast, very kind and helpful on Reception, We were told the restaurant was full, were put outside in a corner with a bar snack after driving over 9 hours from UK, we were there 1 and a half hours until restaurant closed and there were... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Oliver S, Leiter Gästebetreuung at BEST WESTERN PLUS Atrium Hotel, responded to this review

Dear guest, thank you very much for your feedback. Thank you for your friendly words about the breakfast and also about our reception stuff. Please be sure, that we love all our guests from England, France, Asia, America,Europe,.. I'm very sorry that you felt unwelcomed in the restaurant. To rectify our "Siedepunkt Restaurant" consists of a "bistro" with little dishes... More 

Trinidad
Top Contributor
147 reviews 147 reviews
19 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed July 22, 2014

Though our time was short in 2006, I would recommend this Hotel, mainly because the place is clean and the meals are tasty. The Room was quite comfy and the surroundings make you feel relaxed. Should have been a longer stay.

Was this review helpful? Yes 1
Oliver S, Leiter Gästebetreuung at BEST WESTERN PLUS Atrium Hotel, responded to this review

Dear Lionel, thank you very much for your Feedback. It was a pleasure to welcome you in our Hotel and it makes us very happy to hear, that you enjoyed your stay! We are looking forward to welcome you again, perhaps you are able to stay longer the next time. We wish all the best and send sunny greetings from... More 

Zürich
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 19, 2013

Nice,new , clean Rooms - friendly staff - free coffee & tee delivery to the room / 24/7 - GREAT breakfast! Location NOT that Great. we Went to Lego Land - so we only spend Little Time there.. 25 minutes to the Park! Good value for Money ..

Review collected in partnership with Easytobook.com

Was this review helpful? Yes 4
Oliver S, Manager at BEST WESTERN PLUS Atrium Hotel, responded to this review

Dear Sandy, thank you very much for your friendly Review and for visiting us in Ulm. It is great, that you felt so well in our Hotel. We did our best, i will inform my Team about your compliment. Thank you! We hope you will come back to Ulm again. BEST regards, Christoph Kerscher -Reviewing Assistant Manager- More 

Manchester, United Kingdom
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed July 11, 2013

I have spent a week here for a training conference with work and its been pretty good. Weather has been very hot and has shown up the lack of air conditioning in the rooms, but a slight breeze and open windows has covered that. Beds are comfy, rooms aren't the largest but are adequate for a business trip but I'd... More 

Was this review helpful? Yes 4
Oliver S, Manager at BEST WESTERN PLUS Atrium Hotel, responded to this review

Dear Mr.Ben Fentem, thank you very much for your friendly Review and your visit in our Hotel during the Training conference. We are very happy, that you felt well and enjoyed the time here in Ulm. Relating your Information about our english tv-programs: We are actually programming more tv-programs in our rooms, english channels,too. I'm sorry for that, but if... More 

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