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BEST WESTERN PLUS Atrium Hotel

Eberhard-Finckh-Strasse 17 | 89075 Ulm, 80975 Ulm, Baden-Wurttemberg, Germany
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BEST WESTERN PLUS Atrium Hotel
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102 Reviews from our TripAdvisor Community

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Littlehampton, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Overall we had a really good stay at this hotel. Very comfortable and relaxing and with a really nice atmosphere. We ate in the small bar area which was much nicer than we had been led to believe in previous reviews. It was quite expensive but the food was very good and there was plenty of it. The breakfast was... More 

Helpful?
Thank Clare S
Oliver S, Manager at BEST WESTERN PLUS Atrium Hotel, responded to this review

Dear Clare, thank you very much for taking your time to write this review regarding your recent stay at our hotel. We are happy to hear, that you enjoyed the dinner at our hotelbar and that you were pleased with our staff. We sincerly apologize for the quality of our cots. Unfortunately we spotted this drawback too late. As stated,... More 

roma, Italy
1 review
4 of 5 stars Reviewed October 29, 2015

I was there for a business trip in BW Ulm for two days. Overall a good experience. The hotel is a bit far away from the city center and you need the car to move. The parking is quite expensive related to the place.

Review collected in partnership with Best Western

Helpful?
Thank Claudio L
Oliver S, Guest Relations Manager at BEST WESTERN PLUS Atrium Hotel, responded to this review

Dear Claudio L, Thank you very much for your feedback. We are delighted that you enjoyed your stay with us :) There are 5 km to the city center. Similarly to the highway . It is correct that the hotel is not located in the city center. Please use the free parking during your next stay . These are located... More 

Leeds, United Kingdom
Level Contributor
22 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 7, 2015

this was an overnight stop, which surprised us with the excellence of the restaurant. We had travelled Europe for a month and this was the best meal we had in the whole trip. It was master chef standard! The hotel and staff were fine and we had wifi in our room. The parking was secure and ample. The only negative... More 

Helpful?
Thank 669Rose
Oliver S, Guest Relations Manager at BEST WESTERN PLUS Atrium Hotel, responded to this review

Dear Rose, thank you very much for your friendly feedback. Fantastic, that you enjoyed the food in our Restaurant Siedepunkt. You are right, it was really hot last month. Unfortunately we can only offer fans. We would be happy to welcome you again in our hotel in Ulm :-) BEST regards Nadine Gansler More 

Denmark
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed August 1, 2015 via mobile

After a very tiring trip, me and my husband decided to have a one night stay in Ulm, Germany. We booked in this hotel as a walked-in guests, luckily they have a spared room for us. The room has complete amenities that you can ask for, plus free wifi and breakfast included. It's not very spacious but It's clean.The staffs... More 

Helpful?
Thank deliciosa87
Oliver S, Leiter Gästebetreuung at BEST WESTERN PLUS Atrium Hotel, responded to this review

Dear deliciosa, Thank you very much for your feedback. Great, that you liked the free WiFi, our breakfast and the room cleanliness. We wish you all the BEST and see you soon :-) Yours truly, Nadine Gansler More 

Chelmsford, United Kingdom
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed July 17, 2015

Rooms are large and clean but depending on which one you get can be noisy. I stayed in 6 and could hear everything on the TV next door. Traditional German bed situation with two single quilts on a double bed. For the sie of the room the bathroom is small (no shower cap provided) but small Haribo sweets on beds... More 

Helpful?
Thank Laura O
Oliver S, Leiter Gästebetreuung at BEST WESTERN PLUS Atrium Hotel, responded to this review

Dear Laura O, Thanks for your assessment and praise regarding breakfast. Unfortunately we could not quite meet your expectations. We have different room types and also different kind of beds. There are kingsize beds in the 5th floor :-) We would like to welcome you again in Ulm. BEST regards, Nadine Gansler More 

New Zealand
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 9, 2015

After 28 days on the road in Europe, it was a delight to stay here. The staff were excellent, friendly and obliging, and the room was superbly clean and comfortable. To have free parking, and be able to come and go, was a bonus after being in so many Hotels that add parking to the bill as you check out.... More 

Helpful?
Thank Getafix
Oliver S, Leiter Gästebetreuung at BEST WESTERN PLUS Atrium Hotel, responded to this review

Dear Sirs, Thank you very much for your great feedback. Nice that you were satisfied. Thank you! Hope to see you again :-) BEST regards, Nadine Gansler More 

Lønstrup
Level Contributor
33 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed May 25, 2015

As a group of three travelling on business we were very disappointed to find that the hotel had given away our non-smoking rooms (which we specifically booked) - so that one of us would have had to sleep in a dirty smoking room. We refused - and were met with no help at all from the hotel staff to find... More 

Helpful?
1 Thank Mikkel_DK
Oliver S, Guest Relations Manager at BEST WESTERN PLUS Atrium Hotel, responded to this review

Dear Mikkel, thank you very much for your feedback. I excuse the mistake in the hotel. We are able to tell you right now, that through your feedback we renovated our smoking rooms into non smoking rooms. We are very proud, that we just have now non smoking rooms in our hotel. We are really looking forward to welcome you... More 

Travelers are raving about these Ulm hotels

Francheville, France
Level Contributor
26 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed April 15, 2015

Good hotel in a quiet area not far from the down town. You can park very easily your car. Service is done with smile and is professional. Large choice of food for the breakfast. The restaurant has a very good quality.

Review collected in partnership with Best Western

Helpful?
Thank Martial P
Oliver S, Guest Relations Manager at BEST WESTERN PLUS Atrium Hotel, responded to this review

Dear Martial P. thank you very much for your feedback. Great, that you enjoyed your stay in our hotel. Wonderful, that you loved our breakfast and also our restaurant. We wish you a great time and hope to see you again. BEST regards from Ulm, Christoph Kerscher More 

Venice, Italy
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed February 13, 2015

We have stayed for one night at the Plus Atrium Hotel and have found out that regardless of being full it is a very clean and quiet hotel. Slept very good and definetly will return. Good Job to the team.

Helpful?
Thank Hotellier-Consultant
Oliver S, Guest Relations Manager at BEST WESTERN PLUS Atrium Hotel, responded to this review

Dear Guest, thank you very much for your friendly feedback. Great, that you enjoyed your stay in our hotel. We are looking forward to welcome you again. BEST regards, Christoph Kerscher -Online Reputation Manager- More 

Singapore
Level Contributor
442 reviews
132 hotel reviews
common_n_hotel_reviews_1bd8 206 helpful votes
4 of 5 stars Reviewed January 28, 2015 via mobile

Arrived late in the evening, receptionist was very welcoming and got me into my room swiftly. The rooms (and the building) will not stand out for elegance or coziness. They are simple, small, functional, no view, no great surrounding. A place to stop on business trip and move on. For dining they have a "fine dining restaurant" and a "bistro"... More 

Helpful?
1 Thank SunriseSki
Oliver S, Guest Relations Manager at BEST WESTERN PLUS Atrium Hotel, responded to this review

Dear Guest, thank you very much for your friendly feedback. Great, that you enjoyed your stay in our hotel and in our "bistro", too. Your friendly words will be told to the whole team, thank you! We are looking forward to welcome you again and send BEST regards from Ulm, C.Kerscher More 

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