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Arcotel Camino

#11 of 153 Hotels in Stuttgart
Certificate of Excellence
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Heilbronner Strasse 21, 70191 Stuttgart, Baden-Wurttemberg, Germany
Best prices for: 1 room 1 guest
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Arcotel Camino
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Arcotel Camino
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404 reviews from our community

Traveler rating
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    51
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Newcastle
Senior Contributor
23 reviews 23 reviews
23 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago

Although the hotel presents a ponderous, somewhat brutal exterior and is relatively spartan inside, it does have a good location being 5-10 minutes uphill walk from the main railway hub and 10-15 minutes from the historic central square. We stayed in a superior room for a week's holiday ending in July. The superior room was a reasonable size (standard rooms... More 

Was this review helpful? Yes
camino2108, Manager at Arcotel Camino, responded to this review

Dear aidor, Thank you very much for your feedback at tripadvisor. We already had e-mail contact in July 2014. You wrote me an e-mail concerning the EUR 50,00 which have been charged at departure and not before arrival. I want to excuse ourselves a second time for that mistake we did. Normally, you are completely right, we need to charge... More 

1 review
1 of 5 stars Reviewed 2 weeks ago

Unfortunately the most uncomfortable hotel I have stayed in in a long while. The feature futon bed is like sleeping on concrete. When asked to move they refused as they only had one remaining room available and someone might suddenly book it at 10pm. Let's hope when they are able to move me tomorrow it is to a room that... More 

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camino2108, Manager at Arcotel Camino, responded to this review

Dear Emily, Thank you very much for your feedback. We feel sorry, you did not like our Camino room. As our receptionist told you it has been the last room during that night. For your second night we organized another room for you. We hope that you liked the other room more than the first one. We do almost everything... More 

Hungerford, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

I was in a room (212) at the end of the corridor on the first floor. Every time someone went to the toilet during the night the cistern was re-filled with a loud rushing sound that persisted for >2 minutes. This happened countless times with the result that I got very little sleep. I was unable to complain to the... More 

Was this review helpful? Yes 1
camino2108, Leiter Gästebetreuung at Arcotel Camino, responded to this review

Dear Mr Beckett, Thank you very much for your Feedback, which means a lot to us. Only with reviews as yours, we can work on our performance and services. In regards to the rushing sound, which you spoke about, we already told our technical department, which is going to check this problem. Thank you for this note. In case you’d... More 

Sweden
Top Contributor
72 reviews 72 reviews
24 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Nice hotel with modern interior. Perfect location close to the city center and railwaystation. Spacious rooms with very comfortable beds and free wi-fi ,good breakfast with plenty to choose from and spotless service from the staff. I definetly recommend this hotel for a weekend.

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camino2108, Leiter Gästebetreuung at Arcotel Camino, responded to this review

Dear Jonas, Thank you very much for your nice feedback. It is a pleasure to read, that you liked everything at the ARCOTEL Camino, especially our staff an the good breakfast. You are showing us, that we are on a good way. We would be happy to welcome you again in Stuttgart and we are wishing you a good time... More 

Manchester, United Kingdom
Contributor
20 reviews 20 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very impressed with the Arcotel Camino. The hotel was spotlessly clean, we were on the ground floor situated in rooms usually reserved for disabled guests (so automatic doors and walk in shower/wet room), which were very large - although twin single beds in a double room is always a minor drawback. Breakfast was good (although not cheap at 22Euros per... More 

Was this review helpful? Yes 1
camino2108, Leiter Gästebetreuung at Arcotel Camino, responded to this review

Dear Guest, We want to thank you for your feedback and that you took your time, to explain us your stay at the ARCOTEL Camino. It´s great to hear, that our staff at the reception was a big help for you and we will send your compliment to them as well. You are showing us, that we are on a... More 

Melbourne, Australia
Top Contributor
84 reviews 84 reviews
20 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed February 10, 2015

We arrived in Stuttgart on a raining night so completely relieved that the hotel was only a 10 minute walk from the train station, while we dragged our large cases. Situated on a main road, the front of the hotel looks "castle like" and the inside is unassuming, tho' clean and has a nice feel. We stayed two nights and... More 

Was this review helpful? Yes 1
camino2108, Leiter Gästebetreuung at Arcotel Camino, responded to this review

Dear Guest, We want to thank you for your feedback and that you took your time to explain us your stay at the ARCOTEL Camino. It´s great to hear, you enjoyed it, especially our bar, the breakfast buffet and your room. We tried to give the ARCOTEL Camino personality: it is designed after the “Way of St. James” and we... More 

Baku, Azerbaijan
Top Contributor
55 reviews 55 reviews
49 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed February 3, 2015

The hotel is situated very close to the train station and we found it easily. It is 10 minutes’ walk to the city centre. The room was not ready until 3pm and we left our luggage and check-in later. The room was big and I had nice cookies and free bottle of water complimentary. I found the reception staff not... More 

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camino2108, Leiter Öffentlichkeitsarbeit at Arcotel Camino, responded to this review

Dear Guest, Thank you for your Feedback and that you took your time to explain us your impressions. Nice to hear, you liked the location and the rooms of the ARCOTEL Camino. But at the same time, we feel sorry, that our staff at the reception haven´t treated you with the friendliness, you deserve as a guest. Of course we... More 

Doncaster, United Kingdom
Top Contributor
64 reviews 64 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 27, 2015

I chose this because of proximity to station yet good reviews and reasonable prices, at least at weekend. The room was absolutely fine for my son and I on a long weekend exploring Stuttgart. Nothing special but quiet, clean, efficient. We didn't have much to do with the hotel staff as we felt breakfast at €22 each was a bit... More 

Was this review helpful? Yes
camino2108, Leiter Gästebetreuung at Arcotel Camino, responded to this review

Dear Guest, Thank you for your kind feedback. It´s great, that you liked your stay and especially the location from the ARCOTEL Camino. The reason for the price from the breakfast buffet is the huge choice of products with a high quality. We´d like to tell you, that the ARCOTEL Camino is based on the “Way of St.James” and you... More 

Sistranda, Norway
Top Contributor
86 reviews 86 reviews
24 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed January 26, 2015

The room was clean with good beds. A new twist to showers with the sink in the room. trendy apples tp eat displayed on the wall. The rate included a good breakfast buffet and included high speed internet . A good choice for a stay in Stuttgart . We had a nice 4km walk north to the concert venue Theaterhaus.

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camino2108, Leiter Gästebetreuung at Arcotel Camino, responded to this review

Dear Steven, Thank you for your kind feedback. Great to hear, you enjoyed your entire stay at the ARCOTEL Camino, especially our breakfast buffet. Your friendly words confirm us, that we are on a good way. We are pleased to welcome you again and wish you a pleasant time until then. Best regards, Irina Kümmerer, Guest Relation More 

Seattle, Washington
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed January 6, 2015

Chugging up the hill from the train station with all of our suitcases made this hotel seem farther away from Koenigstrasse than it is. Once we dumped everything, it was an easy hike back and forth. The street is very busy and would have been noisy except the windows kept the noise out and the room was almost silent. The... More 

Was this review helpful? Yes
camino2108, Leiter Gästebetreuung at Arcotel Camino, responded to this review

Dear Guest, Thank you for your kind feedback, which is much appreciated. Great to hear, you liked our staff at the front desk, of course we will send your friendly words to them. If you have some luggage with you, we recommend taking the underground to “Stadtbibliothek”, it´s only one station away from main station and nearer to the ARCOTEL... More 

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