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Mercure Hotel Stuttgart City Center

3.0 of 5 Heilbronner Strasse 88, 70191 Stuttgart, Baden-Wurttemberg, Germany
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Mercure Hotel Stuttgart City Center
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Mercure Hotel Stuttgart City Center
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395 reviews from our community

Traveler rating
    66
    169
    113
    28
    19
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29
133
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118
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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London, United Kingdom
Senior Contributor
48 reviews 48 reviews
40 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed 2 weeks ago

It is all about location for this hotel and nothing more. We decided to explore the famous Christmas market (good but not great) and stay close to the 'venue' that is way Mercure City Center. Clean with free wifi and tea/coffee facilities on a plus but boring!!!, nothing special. I was truly disappointed by the customer service. I would expect... More 

Was this review helpful? Yes
Caroline M, General Manager at Mercure Hotel Stuttgart City Center, responded to this review

Dear Lc1602, Thank you very much for being our guest. Thank you as well for the good feedback about the equipment in our hotel rooms and the sleeping comfort. I am really sorry that you had a disappointing experience with one of our team member at the front office. Please be assured that what you describe is not representing our... More 

London, United Kingdom
Reviewer
5 reviews 5 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 3, 2014

On arrival reception staff unhelpful , we stood there.....they stood there looking at us without speaking. Other reception staff next day more helpful. Room did the job...felt rationed on loo roll and teabags. Only 2 paper cups provided as well. Room was clean and warm. Good comfortable bar...Bar staff were excellent, recommending other places to visit. Evening meal and breakfast... More 

Was this review helpful? Yes 1
Sydney, Australia
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed November 25, 2014

Stayed at this hotel during the "Volksfest" when accommodation was scarce. The staff were very helpful and friendly both at check in, and in the restaurant. It is central, although the parking is a little hard to get to with all of the road works. While the room was fairly small, it was well laid out and clean. I would... More 

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Senior Contributor
25 reviews 25 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 13, 2014

Hotel room was very big and beautiful. Room was clean. Room was little bit cold.Hotel staff was friendly.Hotel is very close to metro station. Via one metro you can reach city center and main train station.Breakfast was expensive.

Was this review helpful? Yes
Caroline M, Manager at Mercure Hotel Stuttgart City Center, responded to this review

Dear Nazmut, thank you for your feedback about your stay in our Mercure Stuttgart City Center. You are right to point out that with 18 € per person the breakfast is not cheap - but I really hope that we convinced you with the wide range of products for coffee, tea juices as well as cold and hot dishes we... More 

Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 8, 2014

We stayed for two nights and I was quite underwhelmed by the hotel. The room was quite small and upon arriving to our room we noticed it had a strong musty scent and was also very stuffy. The window hardly opened and the Air Con was noisy and rattled when turned on. We were woken up early with construction work... More 

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London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 6, 2014

we stayed here for 1 night as we went to Stuttgart Beer Festival. The location was walking distance to get a train to the Festival. Hotel itself was lovely and clean, nice rooms with everything you needed. Bar in the evening was great, good atmosphere, lovely people and great staff. Tom behind the bar is hilarious. Breakfast was a feast,... More 

Was this review helpful? Yes 2
Caroline M, Manager at Mercure Hotel Stuttgart City Center, responded to this review

Dear Georgie51, thanks a lot for the kind feedback you give about your stay in our Mercure Stuttgart City Center. It is a pleasure for me to pass your comments towards my team. Sending very best regards, Caroline Caroline Münter General Manager More 

Senior Contributor
33 reviews 33 reviews
9 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed September 13, 2014

Not really sure why people write bad reviews for this place. Not a single problem with our stay or anyone else that stayed the few days we did in September. There was a few conferences on at the time we stayed, friendly sales people kind of types. They didn't have a bad thing to say about the place. The room... More 

Was this review helpful? Yes 1
Caroline M, Manager at Mercure Hotel Stuttgart City Center, responded to this review

Dear Ron P, I was very happy reading the feedback you wrote about your stay! Thanks a lot for the nice words you found - I will pass your comment towards my team! Very best regards, Caroline Caroline Münter General Manager More 

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Additional Information about Mercure Hotel Stuttgart City Center

Address: Heilbronner Strasse 88, 70191 Stuttgart, Baden-Wurttemberg, Germany
Location: Germany > Baden-Wurttemberg > Stuttgart
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercure Hotel Stuttgart City Center 3*
Number of rooms: 174
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Also Known As:
Mercure Hotel Stuttgart City Stuttgart
Accor Hotel Stuttgart City Center

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