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Mercure Hotel Stuttgart City Center

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Heilbronner Strasse 88, 70191 Stuttgart, Baden-Wurttemberg, Germany
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1 room 1 guest
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Mercure Hotel Stuttgart City Center
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484 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a very Good hotel with delicious breakfast. Clean too! I was there with a group of students. There is a commercial center (a mall) very close as well as the center. There is also PRIMEMARK which is a shop that sells cheap clothes and accessories.

Was this review helpful? Yes
Caroline M, General Manager at Mercure Hotel Stuttgart City Center, responded to this review

Dear Patriciabee, thanks a lot for the compliments about our breakfast! I am happy that you and your friends enjoyed your stay with us - indeed the shopping mall is great. It offers about 200 shops just next to our city center location. We would be happy to welcome you again. With best regards, Caroline Münter General Manager More 

Warrington, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

I had booked a privilege room because I wanted tea and coffee making facilities and also a fridge.I was surprised at the basic look of the room and also the quality of the furnishings. The furnishings were in good order and clean but it reminded me of travel lodge furnishings, I did expect better for a 4 star hotel, at... More 

Was this review helpful? Yes 1
Caroline M, General Manager at Mercure Hotel Stuttgart City Center, responded to this review

Dear daydreamer228, thank you very much for choosing our Mercure Hotel for your stay in Stuttgart. I am really happy that you enjoyed your stay with us. At the moment we are facing a lot of streetwork - it will be finished by the mid of September as they renew the whole street. Please be assured that we are very... More 

Newcastle-under-Lyme, United Kingdom
Level Contributor
96 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our first visit to Stuttgart, and also the first time we have stayed in a Mercure Hotel. Being part of the Accor loyalty scheme we usually choose Sofitel, but this was a good price and in the perfect location. The hotel can easily be reached by 2 u-bahn stops and is situated next to a large shopping centre.... More 

Was this review helpful? Yes 2
Caroline M, General Manager at Mercure Hotel Stuttgart City Center, responded to this review

Dear RandRH, thank you very much for choosing our hotel for your stay in Stuttgart! We are very happy to welcome you as Le Club Accor Hotels member and I am really happy to read that you enjoyed your stay with us! Hopefully we can welcome you again for any further stays in Stuttgart. With very best regards, Caroline Münter... More 

Orebic, Croatia
Level Contributor
43 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My colleagues and me stayed in this hotel during this year SMT messe Stuttgart. Hotel is near to the city center, and it was easy for us to catch the train to the Messe. Great breakfast, nice location, fair price.

Was this review helpful? Yes
Caroline M, General Manager at Mercure Hotel Stuttgart City Center, responded to this review

Dear Jelena R, thank you very much for staying with us - I am really happy to read your feedback. Thanks a lot - I will pass it towards my team! Sending very best regards, Caroline Münter General Manager More 

London, United Kingdom
Level Contributor
87 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Overall this was a good hotel which was close to public transport as well as fairly close to the city centre and main train station (15 min walk). The room were spacious, clean and comfortable and included everything I needed e.g. a safe etc. The downside was the price of breakfast which was 18 euro and even if you pay... More 

Was this review helpful? Yes
Caroline M, General Manager at Mercure Hotel Stuttgart City Center, responded to this review

Dear Angela J, thanks for staying with us and thank you very much for the - in general positive feedback - about your stay. I am really sorry the incident and the disturbance with the housekeeping on your last day, I hope that you accept my sincerest apologies for that. We would be happy to welcome you again in our... More 

Ann Arbor, Michigan
Level Contributor
251 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 121 helpful votes
3 of 5 stars Reviewed 4 weeks ago

There is good and bad to staying at the Mercure. The location is good, right on the U-bahn and close enough the main train station that lots of U trains run through the local stations. We did walk to downtown from here, but that is a good 15 minute walk. The good: the hotel is clean, has nice enough rooms,... More 

Was this review helpful? Yes 1
Caroline M, General Manager at Mercure Hotel Stuttgart City Center, responded to this review

Dear Kevin, we would be very happy to welcome you again in our Mercure Hotel. Please have a look at our website mercure.com - we have there special offers as well for the breakfast. If you decide in advance you can save up to 5 € per person. With very best regards, Caroline Münter General Manager More 

2 reviews
3 of 5 stars Reviewed 4 weeks ago

I stayed in the mercure on a business trip because the hotel where i stay normally was booked out. I had a privileged room but the addiditonal charges arent worth it. You get a coffee machine and some alcohol free drinks in the minibar, the rest is the same as in other much cheaper hotels,

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Caroline M, General Manager at Mercure Hotel Stuttgart City Center, responded to this review

Dear Christian P, I appreciate the feedback and I am happy that we got the chance to welcome you in our Mercure Hotel - as we have a dynamic pricing system I would be very happy to perhaps welcome you in the future again - we often have special offers on our website and as a Le Club member -... More 

London, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I stayed at the Mercure Hotel Stuttgart City Centre for one night. I arrived at lunch time and was allocated a room. However, the room was not clean. The minibar was used. The toilets had no liquid soap and the bath rtom unclean. I paid for a Privilege Room with a queen size bed, bathrobe, free newspaper, wifi. The room... More 

Was this review helpful? Yes
Caroline M, General Manager at Mercure Hotel Stuttgart City Center, responded to this review

Dear Lithium7, as me and my team already did during your stay I once again want to sincerely apologize for the experience you had upon your check in. As our team at the front desk wanted to give you a room as soon as possible - even if it was before regular check in time - they gave you a... More 

Travelers are raving about these Stuttgart hotels

2 reviews
3 of 5 stars Reviewed 5 weeks ago

- staff are friendly - the room is pretty small - no basic amenities in the room - but the location is great! - parking should be FREE - near to Porche n Mercedes Bens Museum - walking distance to Milaneo shopping mall - friendly n helpful staffs!

Was this review helpful? Yes
Caroline M, General Manager at Mercure Hotel Stuttgart City Center, responded to this review

Dear Suwardi S, thanks a lot for the positive feedback of the services you experienced in our Mercure Hotel Stuttgart City Center. For the lack of amenities I want to excuse formally - normally our rooms are equipped with free of charge water as well as coffee and tea facilities - also in the bathroom there is shampoo and shower... More 

Liverpool, United Kingdom
Level Contributor
41 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 stars Reviewed July 15, 2015

We got a very good price for 2 weekend nights but now that we are in the Novotel Munich City we can see that the Mercure was much worse even though we are paying double in Munich. The Mercure is generally shabby, the breakfast was poor, air con was noisy and the location isn't great. When we tried the Nespresso... More 

Was this review helpful? Yes
Caroline M, General Manager at Mercure Hotel Stuttgart City Center, responded to this review

Dear athyoz, I am really sorry that you were that disappointed about your stay with us. As the Novotel München City is a real family hotel with big rooms for up to four persons and a big pool I can understand that you felt not that comfortable travelling as a family with us as our rooms are not that big.... More 

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