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Pullman Fontana Stuttgart

Certificate of Excellence
Vollmoellerstr. 5, 70563 Stuttgart, Baden-Wurttemberg, Germany (Formerly Mercure)
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Pullman Fontana Stuttgart
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696 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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All months
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed yesterday NEW

In summary: Good: - location of the hotel - nice big rooms - comfortable beds - WIFI available (but poor in our room) Room for improvement: - service staff - SPA area (actually a no-go) Detailled Review: Just to avoid misunderstandings: I am a native German speaker and everything mentioned below was in German - so there is no "lost... More 

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Dudley, United Kingdom
Level Contributor
91 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed here for a weekend with another couple, we all had a great time the hotel was clean, has good facilities, friendly and efficient staff and the restaurant has a great breakfast menu, it is located close to the S-Bahn station giving quick access to Stuttgart, would definitely stay here again.

Was this review helpful? Yes
Eva_Binder, Manager at Pullman Fontana Stuttgart, responded to this review

Dear Guest, Thank you very much for taking the time to tell us about your experience at the Pullman Stuttgart Fontana. We are delighted to read that you enjoyed your stay with us; it is always a pleasure to receive positive feedbacks. I will of course share your comments with my colleges and I am sure your feedbacks will serve... More 

Maryland
Level Contributor
58 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I stayed here on business for two nights recently. I came at a very hot time. The air conditioning barely functioned so the room temperature stayed in the 80s the first night. The Internet did not function well in the hotel, very low bandwidth and cutting out constantly. I switched to premium Internet and it would not work. They have... More 

Was this review helpful? Yes 1
Eva_Binder, Manager at Pullman Fontana Stuttgart, responded to this review

Dear guest, Thank you very much for your comment regarding your stay at the Pullman Stuttgart Fontana. We are sorry to read that you were not entirely satisfied with you stay with us. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.. We appreciate your sharing your concerns,... More 

Broadbeach, Australia
Level Contributor
47 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Ive now stayed at Pullman Fontana Stuttgart 3 times in the last 9 months and once again I was very satisfied with my stay. All of the staff members I interacted with were excellent and made me feel very welcome. The breakfast buffet is always great and the perfect way to start each day. I also had room service dinner... More 

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Eva_Binder, Manager at Pullman Fontana Stuttgart, responded to this review

Dear Garyjwillis, Thank you so much for your great review as well as the evaluation of our hotel. We are very pleased to hear that you appreciate the time with us and thank you for your loyalty. Thank you also for your comment regarding the internet connection in our restaurant. I already forwarded this issue to the responsible department head... More 

London
Level Contributor
40 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We booked this hotel under the impression it was in the city centre – but a taxi from the station took ages and cost 28 euros! Still, this is a pretty good hotel in a leafy suburb of this car-mad city, with great train connections right on the doorstep (20 mins to city centre). Highspots: well-kitted out rooms (including kettle),... More 

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Eva_Binder, Manager at Pullman Fontana Stuttgart, responded to this review

Dear Guest, What a great feedback! Thank you for that! Indeed we do our utmost to satisfy our guests expectations and I am truly glad to hear that you have enjoyed your stay with us. You have made our day!I also thank you for recommending Pullman Stuttgart Fontana to other travelers.We look forward to welcoming you back, best regards, Eva... More 

Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is approx 20-25min by car to the city but the S train line is at your door step which takes you into the city with no traffic. The rooms was spacious and very nice and the bed was very comfortable. The hotel has amazing facilities with a pool, spa, massage, gym, bar and only 5 min walk to... More 

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Eva_Binder, Manager at Pullman Fontana Stuttgart, responded to this review

Dear guest, Thank you very much for your kind feedback and the evaluation of your stay. We are very pleased to hear that you enjoyed the time with us and valued our services. It would be our pleasure to welcoming you back to our hotel soon and remain, with best regards, Eva Binder, Quality & Attitude Manager More 

Fairfax, Virginia
Level Contributor
131 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 stars Reviewed June 20, 2015

The Pullman is located outside of Stuttgart Center but next to a large train and bus hub for the region. It is a nice choice for business when working at the US military facilities. Vaihingen is a great town with a lot of restaurant choices as well as basic shopping. Small English version cinema as well not to mention parks... More 

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Eva_Binder, Manager at Pullman Fontana Stuttgart, responded to this review

Dear CindySanzotta, Thank you for choosing to stay with us and for the amazing review you have taken the time to post on TripAdvisor! It is a real honour for the team and I to hear such positive feedback. Pullman Stuttgart Fontana is all about offering unique experiences and topnotch service to our guests. It is fantastic to hear that... More 

Stuttgart, Germany
Level Contributor
13 reviews
4 of 5 stars Reviewed May 28, 2015

What definite big plus for this hotel is that it's only a few steps away from the train station that will take you to the downtown Stuttgart. Enjoyed the spa/pool facilities. The breakfast buffet was excellent. The Galeria Mall is within short walking distance. There are also some very nice , inexpensive cafés for an afternoon tea treat. It wasgreat... More 

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Eva_Binder, Manager at Pullman Fontana Stuttgart, responded to this review

Dear Guest, Thank you very much for taking the time to share your experience at the Pullman Stuttgart Fontana with other travelers on tripadvisor. We have been very pleased to read that you had a nice stay in our hotel and that our Spa and our breakfast in particular left you a good memory. It is always a pleasure to... More 

UK
Level Contributor
32 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed May 19, 2015

This was the second time I've stayed here for business in the area. The staff is VERY helpful and friendly, the hotel has clean, fairly comfortable rooms, and the spa/pool is pretty good. The internet connection is so-so; I was on the 11th floor, and even the "high speed" premium wireless was struggling with VOIP calls and Skype (the wired... More 

Was this review helpful? Yes
Eva_Binder, Manager at Pullman Fontana Stuttgart, responded to this review

Thank you very much for taking the time to tell us about your experience at the Pullman Stuttgart We have been very pleased to read that you had a nice stay with us and we will naturally share your positive feedback with our team. We deeply regret that you experienced some problems during your stay. During a future stay with... More 

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