We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Steigenberger Graf Zeppelin

Certificate of Excellence
Arnulf-Klett-Platz 7, 70173 Stuttgart, Baden-Wurttemberg, Germany
Hotel amenities
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
1 room 1 guest
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Professional photos
Steigenberger Graf Zeppelin
View Map
Add Photo Write a Review

578 Reviews from our TripAdvisor Community

Your overall rating of this property
Roll over, then click to rate
  Click to rate
Traveler rating
    250
    232
    56
    26
    14
See reviews for
103
195
43
151
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
  • All months
    (578)
  • Mar-May only
    (142)
  • Jun-Aug only
    (174)
  • Sep-Nov only
    (137)
  • Dec-Feb only
    (125)
All months
Davis, California
Level Contributor
51 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We arrived at the Graf Zeppelin about 11:45—well before the check-in time of 3:00PM. We were told that a room might be ready before 3:00. So off we went to lunch. We returned a couple of hours later and no room. We waited in the lobby and at 2:45 we were told our room was ready so it was before... More 

Was this review helpful? Yes
Greater London, United Kingdom
Level Contributor
8 reviews
2 of 5 stars Reviewed 1 week ago

The hotel was clean and simple with an average design and decor. The hotel had a great view and location, however. The hotel service was unacceptable and was very poor. I never will use this hotel again.

Was this review helpful? Yes
Graf_Zeppelin, Manager at Steigenberger Graf Zeppelin, responded to this review

Dear guest, Thank you very much for having chosen our Steigenberger Graf Zeppelin for your stay in Stuttgart. We value your opinion and feedback and would have been interested in knowing more about the service issue arisen during your time with us. We hope you had a save journey back home and a nice time in Stuttgart. With kind regards,... More 

Saint Louis, Missouri
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The general service was not very friendly or helpful. Rooms smelled of smoke and had little or no air conditioning. We called housekeeping to root air not working. They sent a maid up to check who said she was calling a technician. We didn't hear back for awhile so called the front desk. We were told then no technician coming... More 

Was this review helpful? Yes 1
Graf_Zeppelin, Manager at Steigenberger Graf Zeppelin, responded to this review

Dear guests, Thank you very much for having chosen our Steigenberger Graf Zeppelin for your stay in Stuttgart. We value the feedback of our guests because it is your opninion that brings us forward in continuously improving product and services. We are very sorry to hear about the issues faced during your stay and would like to apologise for any... More 

Hampshire
Level Contributor
102 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have just returned from a four night stay at the Steigenberger Graf Zeppelin and would happily recommend it to anyone. I'm not sure whether the hotel's greatest asset is it's central location, just across the road from the main station, or the friendliest and most helpful staff I have ever encountered. The Reception staff were exceptionally skilled at remembering... More 

Was this review helpful? Yes
Graf_Zeppelin, Manager at Steigenberger Graf Zeppelin, responded to this review

Dear guest, Thank you very much for your great review and the evaluation of your stay with us. We value your feedback and have forwarded your kind compliment to the reception team with great pleasure. The team and I, we look forward to welcoming you back soon and being again at your service. With kind regards, Spiridon Sarantopoulos General Manager More 

Redditch, United Kingdom
Level Contributor
117 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 328 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is located directly opposite the train station in Stuttgart, right next to one of the entrances to the underground subway area (shops, main trains and local trains/trams). It is also just one block away from the start of the main shopping street. The hotel’s lobby was not huge, but nicely presented, and includes a lounge/café on the ground... More 

Was this review helpful? Yes 2
Graf_Zeppelin, Manager at Steigenberger Graf Zeppelin, responded to this review

Dear guest, Thank you very much for having chosen our Steigenberger Graf Zeppelin for your stay in Stuttgart. We are delighted that you have taken the time to share a detailed feedback and experience review of your trip and we would like to thank you for the evaluation of our hotel. It is our pleasure to hear that you enjoyed... More 

New York
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Wonderful hotel located right across from the main train station. Has an indoor pool, and several restaurants specializing in the local and international cuisine. In addition, there are several cafes, bakeries, and a steak house within walking distance. Felt safe, walked around Stuttgart and through a park. Taxi's readily available too.

Was this review helpful? Yes
Graf_Zeppelin, Inhaber at Steigenberger Graf Zeppelin, responded to this review

Dear Lori, Thank you very much for your kind feedback and the great evaluation of your stay with us. We appreciate you have taken the time to share your opinion and we are glad to hear that you spent a memorable time with us. We already look forward to hopefully welcoming you back again for a future occasion. With kind... More 

Melbourne, Australia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 27, 2015

We had a one night stay here - we were given a complimentary upgrade which was nice. The room is very corporate and comfortable. 2 minute walk to the main train station made it very convenient also. The young lady who checked us in was a delight - I am sorry that I can't recall her name but she was... More 

Was this review helpful? Yes
Graf_Zeppelin, Manager at Steigenberger Graf Zeppelin, responded to this review

Dear guest. Thank you very much for your kind feedback and the evaluation of your stay with us. We are pleased to hear that you enjoyed the time with us and we shared your compliment for the check-in with the front office team. Please let us welcome you again for a future visit to Stuttgart. With best regards, Spiridon Sarantopoulos... More 

Liverpool, United Kingdom
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 27, 2015

This is a very comfortable and beautifully furnished hotel in the centre of the fine city of Stuttgart. Its location is a major selling point, opposite the main train station (and thus less than 30 minutes from Stuttgart Airport) and conveniently close to the city's main street (Königstrasse) and the principal sites. My room was pleasant, if a little small... More 

Was this review helpful? Yes
Graf_Zeppelin, Manager at Steigenberger Graf Zeppelin, responded to this review

Dear guest, Thank you very much for having taken the time to share your detailed feedback about the stay with us. We value your opinion and honest feedback as this helps us to further improve our services. It is a pleasure to hear that you overall appreciated the time with us and we would be delighted if you choose to... More 

Atlanta
Level Contributor
79 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed July 26, 2015

This is a nice property. Nice lobby, good size, clean rooms, wonderful shower. We very much enjoyed our stay here. The location is a big selling point. It is located across the street from the main train station. The area around the station is not bad like most cities so it is very convenient to the surrounding towns and to... More 

Was this review helpful? Yes
Graf_Zeppelin, Manager at Steigenberger Graf Zeppelin, responded to this review

Dear guest, Thank you very much for having taken the time to share your impressions about the latest stay with us. We are very glad to hear that you enjoyed the time with us and appreciated our location. It is very important to us that our guests feel well taken care of and we hope to welcoming you back again... More 

Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed July 19, 2015

Great location but lacking in some areas . The stairs looked like they hadn't been vacuumed recently and the beds are two single mattresses that are joined together by a sticky tape which when you look down between the gap In the mattresses I found lots of human hairs and dirt stuck to it from the past residents . Not... More 

Was this review helpful? Yes
Graf_Zeppelin, Manager at Steigenberger Graf Zeppelin, responded to this review

Dear guest, Thank you very much for having chosen our Steigenberger Graf Zeppelin for your stay in Stuttgart. We value your opinion as this helps us to further improve our product and services. We are sorry to hear about the inconveniences mentioned. Our elevators will be renovated until the end of the year and will appear in a contemporary design... More 

Questions? Get answers from hotel staff and past guests. Ask a question

200 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (159)
Viewed
View from room (6)
Viewed
Bathroom (20)
Viewed
Room/suite (46)
Viewed
Hotel & grounds (28)
Viewed
Dining (14)
Viewed
Pool/beach area (1)
Viewed
Other (44)

Management photos: Courtesy of the property manager

Viewed
All management photos (41)
Viewed
Room/suite (13)
Viewed
Hotel & grounds (10)
Viewed
Pool/beach area (1)
Viewed
Dining (2)
Viewed
Other (15)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Stuttgart hotels
Hauptbahnhof
Arcotel Camino
Arcotel Camino
#10 of 151 in Stuttgart
4.0 of 5 stars 469 reviews
Le Meridien Stuttgart
#4 of 151 in Stuttgart
4.5 of 5 stars 866 reviews
Show Prices
Show Prices
Show Prices
Waldhotel Stuttgart
#2 of 151 in Stuttgart
4.5 of 5 stars 225 reviews
Hauptbahnhof
Kronen Hotel Stuttgart
Kronen Hotel Stuttgart
#3 of 151 in Stuttgart
4.5 of 5 stars 190 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay