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Steigenberger Graf Zeppelin

5.0 of 5 Arnulf-Klett-Platz 7, 70173 Stuttgart, Baden-Wurttemberg, Germany
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Certificate of Excellence 2014
Steigenberger Graf Zeppelin
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Steigenberger Graf Zeppelin
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438 reviews from our community

Traveler rating
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    44
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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    (101)
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Top Contributor
60 reviews 60 reviews
26 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

While the exterior seems old the interiors of the hotel have been modernised and are fashionable and comfortable. I had a nice spacious room, very comfortable bed and breakfast was reasonably rich. English breakfast is far from what you get in London (bacon was over cooked), but cold food, bread and cereals were good. Service is excellent, everybody tried hard... More

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Graf_Zeppelin, Manager at Steigenberger Graf Zeppelin, responded to this review

Dear guest, Thank you very much for your kind feedback and the evaluation of your stay with us. It is very important to us that our guests feel well taken care of and we thank you in this regards for the kind compliment for our personnel. We value your opinion and are thankful for the points we may work on... More

Sydney, Australia
Senior Contributor
46 reviews 46 reviews
38 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 1 week ago

The rooms were massive. Great shower, bathroom. Very comfortable bed. No complimentary tea or coffee which is a little odd for a hotel. Very friendly staff. Parking was a little expensive. Overall a very good stay.

Was this review helpful? Yes
Graf_Zeppelin, Manager at Steigenberger Graf Zeppelin, responded to this review

Dear guest, Thank you very much for taking the time to review your stay with us. We are very pleased to hear that you enjoyed your stay with us and we value your suggestion towards tea and coffee making facilities for all room categories. We look forward to hopefully welcoming you soon back to our hotel and remain, with our... More

Paris, France
1 review
2 of 5 stars Reviewed 2 weeks ago

It' s a good hôtel but not 5 stars !!! Room size it's ok, but the service is very bad, I wait the delivery luggages 45 minutes after my arrival, One free bottle of water for 2 for 3 nights !!! change the sheet only every 3 nights !!! no doorman !!! No bell captain so sorry if it's these... More

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Graf_Zeppelin, Manager at Steigenberger Graf Zeppelin, responded to this review

Dear David D., Thank you very much for having chosen our Steigenberger Graf Zeppelin for your stay in Stuttgart. It is very important to us that all our guests feel well taken care of and enjoy the time with us. We are very sorry for the inconveniences caused and apologise for the delay in delivering your luggage. With kind regards,... More

Contributor
14 reviews 14 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Stayed here last weekend and after looking forward so much to staying here I was quite disappointed. It's overpriced for what you get. The rooms are good but small with no extras like good quality toiletries. The shower gel is in a dispenser! The staff were very good but on one occasion I overheard a complaint at the bar were... More

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Graf_Zeppelin, Manager at Steigenberger Graf Zeppelin, responded to this review

Dear traveller, Thank you very much for your feedback. We value your opinion and appreciate you having taken the time to share your impressions. We are sorry to hear that you were disappointed by the design of our hotel after the renovation three years ago.Value for money for our guests is important to us as well and we will take... More

Denver, Colorado
Contributor
16 reviews 16 reviews
14 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 weeks ago

The lobby and rooms of this hotel are kept up very well. Given the price I would have expected much more. For example, breakfast wasn't free - in fact it cost as much (more) than Sunday brunch at the best hotel in town back home. And, no the breakfast was nothing special (standard English/German breakfast I've gotten in hundreds of... More

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Graf_Zeppelin, Manager at Steigenberger Graf Zeppelin, responded to this review

Dear valued guest, Thank you very much for your honest feedback concerning your latest stay with us. We value your opinion and will take your notes into account as we continuously strive to improve our product and services. It would be our pleasure to welcoming you back for a next occasion and remain with our best regards, Spiridon Sarantopoulos General... More

Senior Contributor
22 reviews 22 reviews
18 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Room number was old, cold. Smelled like smoking room. All 2 days of my staing it was always problem with wi-fi. It was my second staying in Zeppelin/Stuttgart and I even didn't guess about such diferrence between rooms in Hotel.

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Graf_Zeppelin, Manager at Steigenberger Graf Zeppelin, responded to this review

Dear Julia, Thank you very much for your feedback concerning your stay with us. We are very sorry to hear that you were disappointed with the wifi and mainly with the room allocation. Please just let us know about your room preference prior to your arrival. It will be our pleasure to consider your request as best as possible for... More

Rutherfordton, North Carolina
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

We had the privilege of staying here as part of the European Delivery program through Porsche. We were not disappointed by this hotel. Centrally located near train station and shopping, this hotel met our needs for 2 nights stay. Beds were comfortable and the rooms were one of two locations with air conditioning on our 17 day trip through Europe.... More

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Graf_Zeppelin, Manager at Steigenberger Graf Zeppelin, responded to this review

Dear Julie, Thank you very much for your outstanding feedback and the kind evalution of our hotel. We are very pleased to hear that you enjoyed the stay with us and the two days here in Stuttgart. It was our pleasure being your host and we hope you had save travels back home to the US. With kind regards, Spiridon... More

Lewis Center, Ohio
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Friendly staff, nice rooms, extremely comfortable beds, wonderful breakfast and convenient to the train station - it's across the street. Our only complaint was that the room didn't have an ironing board and iron, but we requested one we got to the room and they brought it up to us in just a few minutes.

Was this review helpful? Yes
Graf_Zeppelin, Manager at Steigenberger Graf Zeppelin, responded to this review

Dear valued guest, Thank you very much for sharing your feedback about the latest stay at the Steigenberger Graf Zeppelin. We are glad to hear that you liked staying with us and were happy with our service provided. Please consider our hotel again should you visit Stuttgart again in the future. With best regards, Spiridon Sarantopoulos General Manager More

1 review
4 of 5 stars Reviewed 4 weeks ago

It was a nice hotel and the staff very friendly, but the hotel needs renovation. The rooms were not as expected and we had a broken bidet in the toilet. However, the hotel has a great location opposite the train station. All the shopping areas are within walking distance.

Was this review helpful? Yes
Graf_Zeppelin, Manager at Steigenberger Graf Zeppelin, responded to this review

Dear traveller, Thank you very much for taking the time to review your stay with us. We thank you for your honest feedback and the kind evaluation of the hotel. We will investigate your information concerning the bathroom internally and hope to welcome you back in the future. With kind regards, Spiridon Sarantopoulos General Manager More

West Vancouver, Canada
Top Contributor
224 reviews 224 reviews
42 hotel reviews
101 helpful votes 101 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

We had the pleasure of staying at this hotel courtesy of Porsche AG as part of its Euro Delivery Program. Everything Porsche does is first class and it's no wonder they are partnered with the Steigenberger Graf Zeppelin. Our room was very comfortable with one of the best showers I've ever seen. The pool, sauna and steam room upstairs were... More

Was this review helpful? Yes
Graf_Zeppelin, Manager at Steigenberger Graf Zeppelin, responded to this review

Dear Michael, Thank you very much for your kind feedback and the great evaluation of our Steigenberger Graf Zeppelin. We value your opinion and are very pleased to hear, that you appreciated your stay with us. It is always a pleasure to welcome the guests from the Porsche Delivery Programme and we hope to welcome you back again in the... More

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Additional Information about Steigenberger Graf Zeppelin

Address: Arnulf-Klett-Platz 7, 70173 Stuttgart, Baden-Wurttemberg, Germany
Location: Germany > Baden-Wurttemberg > Stuttgart > Hauptbahnhof
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Steigenberger Graf Zeppelin 5*
Number of rooms: 170
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Also Known As:
Steigenberger Graf Zeppelin Stuttgart
Steigenberger Graf Zeppelin Hotel Stuttgart

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