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Steigenberger Graf Zeppelin

5.0 of 5 Arnulf-Klett-Platz 7, 70173 Stuttgart, Baden-Wurttemberg, Germany
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Certificate of Excellence 2014
Steigenberger Graf Zeppelin
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Steigenberger Graf Zeppelin
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452 reviews from our community

Traveler rating
    192
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    45
    22
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
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English first
  • All months
    (452)
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    (101)
  • Jun-Aug only
    (134)
  • Sep-Nov only
    (135)
  • Dec-Feb only
    (82)
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Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed at the Graf Zeppelin one night before we picked up our car at Mercedes-Benz. We arrived early Sunday morning after our flight from the US. Our room was ready and we were able to rest a few hours before stepping out to see the sights of Stuttgart. The hotel staff were excellent with recommendations, etc. The location of... More

Was this review helpful? Yes 1
Contributor
13 reviews 13 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago

Easy location. Just across the street a few meters from the Stuttgart central station. When you arrive at the station, take the exit near McDonald’s (on the right side), you’ll pass by lockers and will need to go down some flights of stairs to get to road level. There is another way through the subway station underground but it’s less... More

Was this review helpful? Yes 3
Graf_Zeppelin, Manager at Steigenberger Graf Zeppelin, responded to this review

Dear traveller, Thank you very much for having taken the time to share you feedback and impressions about your latest stay with us. We value your opinion and thank you for the kind compliment concerning our attentive and warm service team. Please rest assured that we will do our utmost to make your stay with us a valuable experience if... More

London, United Kingdom
Top Contributor
219 reviews 219 reviews
30 hotel reviews
99 helpful votes 99 helpful votes
3 of 5 stars Reviewed 2 weeks ago

If this review was based on my opinion on my room alone it would have been marked as 'excellent'. I thought the room was amazing and the little touches were all there. The bathroom was excellent. So, what went wrong? We went for a relaxing swim in the spa and despite the notices around encouraging peacefulness, it was more like... More

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Graf_Zeppelin, Manager at Steigenberger Graf Zeppelin, responded to this review

Dear guest, Thank you very much for your detailed feedback and the evaluation of your stay with us. We are very pleased to hear that you overall appreciated the time with us. We value your opinion and are thankful for your notes such as too much noise in the swimming pool. Even though children are generally allowed in the Spa... More

Contributor
12 reviews 12 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This hotel is a great location to be near the train station and also near the downtown area. Easy walking distance to the old city with all it's charm and ambiance. You can grab a bite to eat in the train station or easily walk to the many sidewalk cafes in the city center. The staff is friendly and parking... More

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Graf_Zeppelin, Manager at Steigenberger Graf Zeppelin, responded to this review

Dear Bob, Thank you very much for having taken the time to share your feedback and experience about the stay with us. We are pleased to hear that you enjoyed the time with us and look forward to hopefully having the pleasure to welcoming you back in the future. With best regards, Spiridon Sarantopoulos General Manager More

Northampton
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Well located for a weekend visit with easy access from airport and to station. Good pool and spa facilities. Hotel restaurants dated and average. Recommend Italian restaurants further up the street, and the Grand Cafe on Charlottenplatz for a good breakfast at less than half the price of the hotel's.

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Graf_Zeppelin, Manager at Steigenberger Graf Zeppelin, responded to this review

Dear traveller, Thank you very much for taking the time to review your stay with us. We value your opinion and are sorry that the restaurant's design didn't meet your taste. It is nice to hear that you however enjoyed your stay with us and it would be our pleasure to welcome you back to the Steigenberger Graf Zeppelin for... More

Houston, Texas
Reviewer
3 reviews 3 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Upscale hotel (older exterior) modernized inside. Rooms/ showers are trendy and comfortable. Breakfast buffet was included with the room- good quality and selection. Room service food selection was okay. Go to the Zepellino's- the hotels restaurant MUCH better quality food. Staff was friendly and helpful. Great location- I walked 1 block to get to great selection of shopping and outdoor... More

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Graf_Zeppelin, Manager at Steigenberger Graf Zeppelin, responded to this review

Dear Eliz, Thank you very much for taking the time to review your stay with us. It is a pleasure to hear that you enjoyed the time with us and in Stuttgart. Thanks for the kind compliment for our Zeppelino'S, that I forwarded to our kitchen chef. Please visit our hotel again when you plan our next quick trip to... More

Top Contributor
63 reviews 63 reviews
29 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed October 19, 2014 via mobile

While the exterior seems old the interiors of the hotel have been modernised and are fashionable and comfortable. I had a nice spacious room, very comfortable bed and breakfast was reasonably rich. English breakfast is far from what you get in London (bacon was over cooked), but cold food, bread and cereals were good. Service is excellent, everybody tried hard... More

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Graf_Zeppelin, Manager at Steigenberger Graf Zeppelin, responded to this review

Dear guest, Thank you very much for your kind feedback and the evaluation of your stay with us. It is very important to us that our guests feel well taken care of and we thank you in this regards for the kind compliment for our personnel. We value your opinion and are thankful for the points we may work on... More

Sydney, Australia
Senior Contributor
46 reviews 46 reviews
38 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed October 17, 2014

The rooms were massive. Great shower, bathroom. Very comfortable bed. No complimentary tea or coffee which is a little odd for a hotel. Very friendly staff. Parking was a little expensive. Overall a very good stay.

Was this review helpful? Yes
Graf_Zeppelin, Manager at Steigenberger Graf Zeppelin, responded to this review

Dear guest, Thank you very much for taking the time to review your stay with us. We are very pleased to hear that you enjoyed your stay with us and we value your suggestion towards tea and coffee making facilities for all room categories. We look forward to hopefully welcoming you soon back to our hotel and remain, with our... More

Paris, France
1 review
2 of 5 stars Reviewed October 6, 2014

It' s a good hôtel but not 5 stars !!! Room size it's ok, but the service is very bad, I wait the delivery luggages 45 minutes after my arrival, One free bottle of water for 2 for 3 nights !!! change the sheet only every 3 nights !!! no doorman !!! No bell captain so sorry if it's these... More

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Graf_Zeppelin, Manager at Steigenberger Graf Zeppelin, responded to this review

Dear David D., Thank you very much for having chosen our Steigenberger Graf Zeppelin for your stay in Stuttgart. It is very important to us that all our guests feel well taken care of and enjoy the time with us. We are very sorry for the inconveniences caused and apologise for the delay in delivering your luggage. With kind regards,... More

Contributor
14 reviews 14 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed September 30, 2014

Stayed here last weekend and after looking forward so much to staying here I was quite disappointed. It's overpriced for what you get. The rooms are good but small with no extras like good quality toiletries. The shower gel is in a dispenser! The staff were very good but on one occasion I overheard a complaint at the bar were... More

Was this review helpful? Yes
Graf_Zeppelin, Manager at Steigenberger Graf Zeppelin, responded to this review

Dear traveller, Thank you very much for your feedback. We value your opinion and appreciate you having taken the time to share your impressions. We are sorry to hear that you were disappointed by the design of our hotel after the renovation three years ago.Value for money for our guests is important to us as well and we will take... More

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Additional Information about Steigenberger Graf Zeppelin

Address: Arnulf-Klett-Platz 7, 70173 Stuttgart, Baden-Wurttemberg, Germany
Location: Germany > Baden-Wurttemberg > Stuttgart > Hauptbahnhof
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Steigenberger Graf Zeppelin 5*
Number of rooms: 170
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Also Known As:
Steigenberger Graf Zeppelin Stuttgart
Steigenberger Graf Zeppelin Hotel Stuttgart

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