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Mercure Hotel Mannheim am Rathaus

Certificate of Excellence
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F7 5-13, 68159 Mannheim, Baden-Wurttemberg, Germany
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Mercure Hotel Mannheim am Rathaus
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454 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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  • German first
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Bright, Australia
Level Contributor
112 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Nice clean Hotel had room on 18th floor great views as would most rooms . If are on a tour this Hotel is fine but if not I would have preferred to be a bit closer to Amsterdam. They do have a transportation shuttle on the canal or bus at various times for 5 euro so this may be fine... More 

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San Jose, CA
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here for 2 night to participate in SAP Arena Marathon in May 2015. It is very conveniently located near Rathaus, 2 minutes walk to tram stop and 15-20 minutes walk to Mannheim downtown. Tourist attractions are easily accessible through public transport. Hauptbahnhof is also just 10 minutes away using the tram. Rooms are clean and confortable. Restaurant staff is... More 

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SJung, Manager at Mercure Hotel Mannheim am Rathaus, responded to this review

Dear guest, Thank you kindly for taking the time and making the effort to tell us about your experiences while staying with us. We very much appreciate your comments and it is always a pleasure to receive feedback. I am glad to hear that you felt comfortable during your stay with us. We would enjoy to welcoming you back in... More 

New York
Level Contributor
984 reviews
232 hotel reviews
common_n_hotel_reviews_1bd8 890 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Like all hotel chains that have different category brands within the family, Accor is also consistent for the most part. I stay mainly in Ibis and Mercure and occasionally in Novotel, all depending on the price / value confluence. This Mercure reminded me of Mercure in Rome, set on a quiet residential street away from the center, yet within walking... More 

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SJung, General Manager at Mercure Hotel Mannheim am Rathaus, responded to this review

Dear guest, thank you kindly for taking the time and making the effort to tell us about your experiences while staying with us. We very much appreciate your comments as we strive to continuously improve the quality of our services. Allow me to express my sincerest apologies for any inconvenience caused regarding the shower gel and the coffee and tea... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 8, 2015

I'm so gratefully with all the team of Mercure Hotel Mannheim, cleaned rooms, disponibility, services, an good food, unfortunately the kitchen is closed at week end.The breakfast was very complete, various tipe of bread, Eggs, bacon and other offers. At receptions very helpfully to many request. Sure i come back at next work meeting

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
SJung, General Manager at Mercure Hotel Mannheim am Rathaus, responded to this review

Dear guest, Thank you very much for having made the effort of giving us a feedback concerning your stay in our hotel. I am pleased to hear that you have enjoyed your stay and that we could come up to your expectations. We are looking forward to welcoming you back in our hotel. With best regards Stefanie Jung Direktorin /... More 

Bugibba, Malta
Level Contributor
38 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed April 5, 2015

Stayed in this hotel for 2 nights with friends for Timewarp event.... Hotel is nice and clean.. Rooms are big, modern and nice.. Staff were friendly.. Wasnt expensive.. For the price paid we were more then satisfied... Would recommend....

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Kortrijk, Belgium
Level Contributor
61 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed March 16, 2015

I didn't expect anything special from the Mercure Mannheim. It looked like a normal three-star German Mercure hotel, but it proved to be a relaxing stay. The hotel is ideally located for business travelers visiting BASF in nearby Ludwigshafen. Just order a taxi, take the bridge across the Rhine and you're there. It's not even ten minutes away. For people... More 

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Melbourne, Australia
Level Contributor
182 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed March 5, 2015

Just a one night stay with a colleague. As an Accor Platinum Member, check in and out were quick. But if bad tiiming, queue can be long as only two staff seen at Reception. Room was quite compact, bathroom was even more compact. But both were very nice and clean. There was a full set of amenities including bathrobe and... More 

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Level Contributor
61 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed March 4, 2015

The hotel is nice and the room ate perfect. Breakfast is OK. The staff is great and helpful. The only problem is that the hotel is a bit of middle of nowhere. You will have to walk 15mn from the railway station and nothing around if you have planned to go out for the night.

Was this review helpful? Yes 1
Singapore, Singapore
Level Contributor
51 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed March 2, 2015

I've stayed at this hotel many times during business trips. It's nothing to get excited about. Average size room, cleanliness as expected, good internet. The proximity to the city center is very good and like the fact that they have a water kettle in the room. Breakfast choices are very good but the breakfast room doesn't have any atmosphere. Mannheim... More 

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