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Mercure Hotel Mannheim am Rathaus

Certificate of Excellence
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F7 5-13, 68159 Mannheim, Baden-Wurttemberg, Germany
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1 room 1 guest
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481 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
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  • Swedish first
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London, United Kingdom
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We stayed in Mercure Hotel in Mannheim for one night only. It is centrally located 3 star establishment offering all basics. The room we stayed in was bright and clean, bedding good enough to have a decent sleep. Very efficient and pleasant check in, when we requested late check out (we got Accor gold card which gives this benefit subject... More 

Was this review helpful? Yes
SJung, General Manager at Mercure Hotel Mannheim am Rathaus, responded to this review

Dear Lapislon, Thank you very much for your kind and detailed feedback concerning your stay. It will be a pleasure for me to share your comments with our team. I am sure that it will serve as encouragement for all of them. We hope to see you soon! Kind regards Stefanie Jung General Manager Mercure Hotel Mannheim am Rathaus More 

Enschede, The Netherlands
2 reviews
3 of 5 stars Reviewed 3 weeks ago

Good value for money room. Checkout at noon but cleaning knocked the door at 9.30h when still asleep. Costs for P garage (14 euro/night) were an unpleasant surprise during checkout. I was not informed about it when I asked to use the garage. Nor did I see it clearly on the site when booking.

Was this review helpful? Yes
SJung, General Manager at Mercure Hotel Mannheim am Rathaus, responded to this review

Dear guest, thank you kindly for taking the time and making the effort to tell us about your experiences while staying with us. We very much appreciate your comments as we strive to continuously improve the quality of our services.Please allow me to express my sincerest apologies regarding the interruption by our housekeeping department. I will forward your comments to... More 

Linlithgow, United Kingdom
Level Contributor
81 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed July 22, 2015

The Mercure looks quite anonymous from the outside but provided a pleasant and clean atmosphere inside. Staff spoke good English and were helpful. Our room was a good size and very comfortable, with air-con though no fridge or tea/coffee facilities. There was a good spread of hot and cold options for breakfast and we enjoyed sitting in the hotel garden... More 

Was this review helpful? Yes
SJung, General Manager at Mercure Hotel Mannheim am Rathaus, responded to this review

Dear guest, Thank you very much for having made the effort of giving us a feedback concerning your stay in our hotel. I am pleased to hear that you have enjoyed your stay and that we could come up to your expectations. We are looking forward to welcoming you back in our hotel. With best regards Stefanie Jung Direktorin /... More 

Vienna, Austria
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed July 16, 2015 via mobile

Set in a residential neighborhood yet quite close to city center. Rooms almost new. Restaurant has great food for dinner. For breakfast you need to pay separately which is an inconvenient, but otherwise all was great and the service at the reception was extremely friendly gives you a true welcome

Was this review helpful? Yes 1
SJung, General Manager at Mercure Hotel Mannheim am Rathaus, responded to this review

Dear guest, Thank you very much for having made the effort of giving us a feedback concerning your stay in our hotel. I am pleased to hear that you have enjoyed your stay and that we could come up to your expectations. We are looking forward to welcoming you back in our hotel. With best regards Stefanie Jung Direktorin /... More 

Grand Blanc, Michigan
1 review
4 of 5 stars Reviewed July 9, 2015

We stayed 4 nights at this hotel and had a wonderful time. The hotel was a base point of visiting places close by. We visited Harbor Springs, the Tunnel of Trees (make sure you stop in to eat at the Legs Inn), Petoskey State Park and Mackinac Island. The hotel was very clean, the beds comfortable and I felt safe... More 

Was this review helpful? Yes
Frankfurt, Germany
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 6, 2015

Rooms are small but nice and functional - and clean. The aircondition can be set individually per room, which in Mannheim is not standard. Plenty of affordable neighborhood kind of restaurants and bars around the hotel. It's only a 3-star but quite a likeable hotel.

Was this review helpful? Yes
SJung, General Manager at Mercure Hotel Mannheim am Rathaus, responded to this review

Dear guest, Thank you kindly for taking the time and making the effort to tell us about your experiences while staying with us. We very much appreciate your comments and it is always a pleasure to receive feedback. I am glad to hear that you felt comfortable during your stay with us. It will be a pleasure for me to... More 

Bright, Australia
Level Contributor
169 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
4 of 5 stars Reviewed June 7, 2015

Nice clean Hotel had room on 18th floor great views as would most rooms . If are on a tour this Hotel is fine but if not I would have preferred to be a bit closer to Amsterdam. They do have a transportation shuttle on the canal or bus at various times for 5 euro so this may be fine... More 

Was this review helpful? Yes 1
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