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All 44 Mannheim hotels

Steigenberger Mannheimer Hof

4.5 of 5 Hotel   |   Augustaanlage 4-8, 68165 Mannheim, Baden-Wurttemberg, Germany
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65%
Ranked #8 of 44 hotels in Mannheim
A recent review
4 of 5 stars reviewed 1 week ago
Baryla Basel, Switzerland
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178 people have reviewed this hotel

Traveler rating
    32
    78
    46
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13
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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English first
Basel, Switzerland
Top Contributor
88 reviews 88 reviews
24 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

The staff at the reception was both weird and slow which after a long day was not what I had hoped for in a hotel with business customers. The room was huge and clean, although a bit old fashioned in the decoration. The room was to the street, but was probably still less noisy than the ones on the patio... More

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MIKMannheim, Guest Relations Manager at Steigenberger Mannheimer Hof, responded to this review

Dear Baryla, first we would like to thank you that you have taken the time to inform us about your experience at the Steigenberger Mannheimer Hof. Also we want to thank you for your praise about our unique courtyard and our comfortable rooms. We talked also to our staff at the reception and the restaurant. We are very pleased that... More

Frankfurt, Germany
Contributor
17 reviews 17 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago

+ breakfast + beautiful entrance hall - Personnel at reception not friendly and badly trained - loud rooms to the street, in the summer time even the rooms towards the patio are loud as they have guests or employees chatting

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MIKMannheim, Guest Relations Manager at Steigenberger Mannheimer Hof, responded to this review

Dear Katarina, first we would like to thank you very much for your reservation at the Steigenberger Mannheimer Hof and for your feedback of your stay with us. We talked already to our colleagues at the front desk and due to our central location, a certain soundscapes can't be avoided. We look forward to welcome you at the Steigenberger Mannheimer... More

Strasbourg, France
Contributor
12 reviews 12 reviews
5 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed June 10, 2014

I think I'm a pretty easy-going guy. I know hotels are complicated operations and mistakes are bound to happen sometimes and we will all on occasion be disappointed. But when you are faced with just plain corporate arrogance and greed exercised at the expense of the traveler, well that's a whole different situation. We are a family with a young... More

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MIKMannheim, Guest Relations Manager at Steigenberger Mannheimer Hof, responded to this review

Dear guest, thank you for your booking and your feedback of your stay at the Steigenberger Mannheimer Hof. We want to apologize to you that you have gained such an impression on our service. It is always our goal to give our best and work hard to maintain our high service standards. We look forward to welcome you at the... More

Derby, United Kingdom
Top Contributor
67 reviews 67 reviews
34 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 21, 2014

Good hotel,typical Steigenberger,good sized rooms,spotlessly clean.I wish these guys would stp charging for WIFI.Steigenberger isn`t cheap and for a business type hotel WIFI isn`t a luxury these days but they continue to charge 10 euro for 24 hors which I find insulting (add it to the room charge...no one would notice).Staff are multilingual and super helpful.Location is good,on the Augustanlage,500... More

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MIKMannheim, Public Relations Manager at Steigenberger Mannheimer Hof, responded to this review

Dear guest, first we would like to thank you very much for your reservation at the Steigenberger Mannheimer Hof and for your feedback of your stay with us. We want to thank you for your praise about our central location, our room size and cleanliness as well as our friendly and helpful staff. Please notice that WIFI at the Steigenberger... More

UK
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed May 17, 2014

I thought the entrance and lobby of the hotel were very impressive. However I was a little disappointed in the room, it felt very neglected. I dropped some coins out of my purse and had to hunt around on the floor. I couldnt help but notice under the bed and tv unit there was thick dust. I wanted a bath... More

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MIKMannheim, Public Relations Manager at Steigenberger Mannheimer Hof, responded to this review

Dear guest, thank you for your booking and your feedback of your stay at the Steigenberger Mannheimer Hof. We want to apologize to you that you have gained such an impression on our service. This is not our standard. Please feel free at your next stay to ask somebody for helping you to find your room. We also talked already... More

Oslo, Norway
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 14, 2014 via mobile

This hotel is generally quite good although a little bit worn. Location is right in the centre of Mannheim, very close to the square with the water tower, and very close to shopping and restaurants. A nice feature is the fact that there is a parking house connected to the hotel lobby. The breakfast buffet was absolutely top class. Small... More

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MIKMannheim, Public Relations Manager at Steigenberger Mannheimer Hof, responded to this review

Dear guest, first we would like to thank you that you have taken the time to inform us about your experience at the Steigenberger Mannheimer Hof. Also thank you for the praise about our central location, our breakfast buffet and our gym. At the moment we are in internal conversations to update our wifi connection. We are very pleased that... More

Rio de Janeiro, RJ
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 25, 2014

Great option for Mannheim. Well-located, near the best restaurants and shops. Pretty good rooms and spacious bathrooms. Breakfast is really good, with lots of options for all tastes. Nice and gentle staff! I will definitely come back to this hotel!

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MIKMannheim, General Manager at Steigenberger Mannheimer Hof, responded to this review

Dear Leonardo, thank you very much for your great feedback and the praise about our central location, spacious rooms, breakfast and friendly staff. We are pleased that you have felt well and we are looking forward to welcome you again on your next stay in Mannheim. Kind regards Your team from Steigenberger Mannheimer Hof More

Copenhagen, Denmark
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 20, 2014

I would not say that Hotel Steigenberger in Mannheim lives up to its official number of stars. Rooms are pretty boring and very standard compared to the price of the rooms. Breakfast ok, neither bad or something great. They use aromas in the lobby, which was too much for my taste. The room I stayed in was to warm and... More

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MIKMannheim, Guest Relations Manager at Steigenberger Mannheimer Hof, responded to this review

Dear Dan, thank you for your booking and your feedback of your stay at the Steigenberger Mannheimer Hof. We want to apologize to you that you have gained such an impression on our service. We talked already to our colleauges at the front desk to be more confidentiality. We also told our technician to check the AC. If your room... More

Cluj-Napoca, Romania
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 30, 2014

Very good conditions, maybe a bit pricey, Steigenberger it's a 4 star hotel targeted mainly at business travelers. Pluses: - free fruits and bottled water on arrival - all my clothes and stuff were neatly arranged in the second day - very large room (Junior suite) with a comfortable bed and sofa The only things that I could complain are:... More

Was this review helpful? Yes
MIKMannheim, Guest Relations Manager at Steigenberger Mannheimer Hof, responded to this review

Dear guest, first we would like to thank you that you have taken the time to inform us about your experience at the Steigenberger Mannheimer Hof. Thank you very much for you praise about our comfortable room and the nice prepared fruits on your arrival and your clothes during your stay. We also want use this review to apologize for... More

London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 18, 2014

Very central Location. More important: Very helpful and friendly staff at reception and the Restaurant. I liked the à la carte breakfast which is included in the breakfast price. Overall best value for money at this Hotel in Mannhiem. Elegant and clean rooms.

Was this review helpful? Yes 1
MIKMannheim, Guest Relations Manager at Steigenberger Mannheimer Hof, responded to this review

Dear Steve, thank you very much for your great feedback and the praise about our friendly staff, the central location and the a la carte breakfast at our FRANKE Restaurant. We are pleased that you have felt well and we are looking forward to welcome you again on your next stay in Mannheim. Kind regards Your team from Steigenberger Mannheimer... More

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Additional Information about Steigenberger Mannheimer Hof

Address: Augustaanlage 4-8, 68165 Mannheim, Baden-Wurttemberg, Germany
Location: Germany > Baden-Wurttemberg > Mannheim
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Steigenberger Mannheimer Hof 4.5*
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Also Known As:
Steigenberger Mannheimer Hof Mannheim
Steigenberger Mannheimer Hof Hotel Mannheim

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Class
Number of rooms
192

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