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Leonardo Royal Hotel Mannheim

Augustaanlage 4-8 | 68165 Mannheim, 68165 Mannheim, Baden-Wurttemberg, Germany (Formerly Steigenberger Mannheimer Hof)
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1 room 1 guest
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Leonardo Royal Hotel Mannheim
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263 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
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  • English first
  • French first
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  • All months
    (263)
  • Mar-May only
    (64)
  • Jun-Aug only
    (82)
  • Sep-Nov only
    (62)
  • Dec-Feb only
    (55)
All months
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I stayed a full week at this hotel while meeting with clients at Mannheim. It is perfectly located half a block from the Wasser Turm and the nicest restaurants in town. The hotel shows some aging and there are signs in the lobby informing of an upcoming renovation. Oddly enough the double rooms have 2 single beds and 2 comforters... More 

Was this review helpful? Yes
Thilo E, Manager at Leonardo Royal Hotel Mannheim, responded to this review

Dear guest, thank you for your review. It was a pleasure having you as our guest. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope to see you again in Mannheim. Best regards Leonardo Royal Hotel Mannheim More 

Fareham, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Just comeback from this hotel after staying for three nights to see my cousin and it was very good,firstly staff working in reception were fantastic ,breakfast which it was included was very clean,nice and plenty of variety of food and waiters were very polite and kind ,bedroom was good and clean,best location for town centre ,as usual mostly as German,s... More 

Was this review helpful? Yes
Thilo E, Manager at Leonardo Royal Hotel Mannheim, responded to this review

Dear guest, thank you for being our guest at the Leonardo Royal Hotel in Mannheim. We value your feedback and are pleased that you liked your stay at our hotel. We hope that you will come back soon and see us again. Best regards Leonardo Royal Hotel Mannheim More 

Lincolnshire, United Kingdom
Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel as it was most convenient for me, however on arrival after checking in and being given my room key, I went to find my room and upon entering i soon realised I had been given the key to someone else's room, when going downstairs again with all my luggage I informed the staff of what... More 

Was this review helpful? Yes
Thilo E, Manager at Leonardo Royal Hotel Mannheim, responded to this review

Dear guest, thank you for your comments at tripadvisor.com. We greatly appreciate you taking the time to share your experience with us. For the inconvenience at check-in we apologize. We set a high value at training our staff and will use your advise to prevent that from happening again. It was a pleasure having you as our guest and we... More 

Switzerland
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 2 weeks ago

A hotel targeting business travelers... Even the PREMIUM (I have to pay extra) Internet is non-existent. Emails do not download. Outside it's 35 degrees (Celsius). Inside the air conditioner is like the last dying breath of a desert camel. Set to 5 degrees and max fan... The dinner... Room service, beef tenderloin. An inedible chewy piece of unidentified origins. Bone... More 

Was this review helpful? Yes
Thilo E, Manager at Leonardo Royal Hotel Mannheim, responded to this review

Dear guest, thank you for taking your time to inform us about your impressions regarding your stay at our hotel. The feedback we get from our valued guests help us to target problem areas and to take the necessary actions to optimize our services. We are sorry that you did not like you last stay but hope that you will... More 

Travelers are raving about these Mannheim hotels

Jerusalem, Israel
Level Contributor
96 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our family visit Mannheim area and we have stay 7 nights in the hotel. we had 2 family rooms for us and for our 4 kids, rooms are very big and comfortable, hotel staff did all efforts to make it pleasant and mice stay . the breakfast buffet is very good and will enable fresh start every morning, there is... More 

Was this review helpful? Yes
Thilo E, Manager at Leonardo Royal Hotel Mannheim, responded to this review

Dear guest, thank you for your stay and your review. We appreciate your nice comments. It would be a pleasure to welcome you again in one of our Leonardo Hotels. Best regards Leonardo Royal Hotel Mannheim More 

Warsaw, Poland
Level Contributor
72 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
1 of 5 stars Reviewed 3 weeks ago

This is extremely poor hotel. At the first sight it looks ok - lobby is modern and clean, but the problems starts as from beginning. The first room I have received (#241) was a "quiet" room. Quiet means I had a huge multi-level parking 3 meters in front of my window. What a view! But this is not the worst.... More 

Was this review helpful? Yes
Thilo E, Manager at Leonardo Royal Hotel Mannheim, responded to this review

Dear guest, thank you for your review on tripadvisor.com. On behalf of our entire team we would like to apologize for not exceeding your expectations. With your feedback you help us to improve our services. You may be certain that your points of criticism will completely be evaluated by us. We will initiate tasks to prevent such incidents again. We... More 

Philadelphia, Pennsylvania
Level Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I stayed here as the first stop on a group tour that I was on. This hotel is clean and in a good location in Mannheim. It is right near the water tower and within walking distance to the pedestrian area of town. The room was fine but was a little cramped if we kept our two suitcases open. The... More 

Was this review helpful? Yes
Thilo E, Manager at Leonardo Royal Hotel Mannheim, responded to this review

Dear Teresa, thank you for taking your time to rate us on tripadvisor.com. We value your nice feedback and are glad that you enjoyed your stay with us. It would be a pleasure to welcome you again in one of our Leonardo Hotels. Best regards Leonardo Royal Hotel Mannheim More 

Madison, Wisconsin
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed July 3, 2015

I arrive on Sunday and because of a big concert on Saturday evening clean rooms were limited. None the less they found me a room and allowed me to check in before noon. The room was a bit small, but modern and the bed comfortable, so I relaxed, walked the park in town and tried to shake off some jet... More 

Was this review helpful? Yes
Berlin, Germany
Level Contributor
77 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed July 1, 2015

I usually never overnight in Mannheim and prefer to go a little further away to Heidelberg or Frankfurt, but this time I decided to give a try to a local hotel. Well located in the nicest part of Mannheim this is an old hotel that has passed under the Fatal group management. After a quick brush in the venue, a... More 

Was this review helpful? Yes
Thilo E, Manager at Leonardo Royal Hotel Mannheim, responded to this review

Dear guest, thank you for your stay at the Leonardo Royal Hotel in Mannheim and for your review. Your comments are helping us to improve our performance. We are sorry about your experiences with your room and followed up your annotation. Thank you for your praise about our stuff. We really appreciate that. We hope to welcome you again in... More 

Orbe, Switzerland
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 1, 2015 via mobile

The hotel is clean and has a nice welcoming layout. The rooms are small but comfortable. If you are in a rush for food definitely go somewhere else the servers are pleasant but the service is very slow.

Was this review helpful? Yes
Thilo E, Manager at Leonardo Royal Hotel Mannheim, responded to this review

Dear guest, we value your feedback about your stay in our hotel. We are pleased that you liked our newly renovated rooms. For the delay you had in the restaurant we kindly apologize. We hope to welcome you again in Mannheim Best regards Leonardo Royal Hotel Mannheim More 

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