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Novotel Karlsruhe

Certificate of Excellence
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Festplatz 2, 76137 Karlsruhe, Baden-Wurttemberg, Germany
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Novotel Karlsruhe
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Novotel Karlsruhe
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641 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
  • All months
    (641)
  • Mar-May only
    (139)
  • Jun-Aug only
    (169)
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Würzburg
Level Contributor
35 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here 2 nights over May 1st. The Novotel is a good place to stay in Karlsruhe - close to the centre. Here is what we liked: + Quite modern hotel - rooms are new and modern + Bathrooms are new and modern even though not really large + Parking is very convenient + There is a nice spa... More 

Was this review helpful? Yes
Novotel K, General Manager at Novotel Karlsruhe, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Axel Hoffmann General Manager More 

Burlington, Canada
Level Contributor
58 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Great hotel, nice and clean. Rooms are all pretty quite and made up like the standard Germany hotel room. I stayed here about 3 weeks total on and off in March 2015 and never really had a problem. Dry cleaning/laundry was done well, expensive as expected but done properly and quick. Hotel is within walking distance to all areas as... More 

Was this review helpful? Yes
Novotel K, General Manager at Novotel Karlsruhe, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Axel Hoffmann General Manager More 

Basel, Switzerland
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed May 28, 2015

Great location in the centre of town, close to the major attractions for small kids (zoo, castle, natural history museum). The hotel has a small play area (toys, xbox) in the lobby, great for keeping kids entertained .

Was this review helpful? Yes
Novotel K, General Manager at Novotel Karlsruhe, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Axel Hoffmann General Manager More 

Surabaya, Indonesia
Level Contributor
160 reviews
157 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
4 of 5 stars Reviewed May 27, 2015

Stayed here 3 nights for business Located within 5 min walking distance to City Centre Located in quiet surrounding of Karlsruhe Average room size and amenities, nothing special to be add One major let down, the check in reception never informed that my executive room is including free mini bar for the whole stay. They only let me know upon... More 

Was this review helpful? Yes
Novotel K, General Manager at Novotel Karlsruhe, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. I beg your pardon about the lack of information about the executive room and I’ll discuss that with my team. We hope to welcome you back to our hotel very soon! Sincerely, Axel Hoffmann General Manager More 

Stuttgart, Germany
Level Contributor
23 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed May 27, 2015

We were visiting Karlsruhe for one night with our nearly two years old son. The hotel is modern and everything was clean, service was fine. But there were a few points which were not optimal: (1) The room was rather warm for May; air conditioning worked well but was rather loud, so we turned it off for the night. Still... More 

Was this review helpful? Yes
Novotel K, General Manager at Novotel Karlsruhe, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. On the other hand I feel very sorry that you were not satisfied with everything during your stay. Please allow me some explanations to the windows. The... More 

London, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 17, 2015

A really good hotel,the front desk staff were very helpful and very friendly as were all the staff we encountered,very clean good sized room with nice selection of tea and coffee including lemon juice {very rare},mini bar,complimentary slippers,bag of sweets,great breakfast, super choice, I travel all over europe and the value and service this novotel offered was amazing after many... More 

Was this review helpful? Yes
Novotel K, General Manager at Novotel Karlsruhe, responded to this review

Dear Guest, We very much appreciate your comments regarding your stay at the Novotel Karlsruhe City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More 

BELGIUM
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed April 20, 2015

- Arrival Due to big construction works in Karlsruhe the hotel was difficult to find for us. The GPS send us to a shabby neighbourhoud not far from the hotel and we had to ask directions to find the hotel. - Parking Parking is below the hotel - price 16 € for 1 night - no other parking possibilities close... More 

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Lindau, Germany
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed April 12, 2015

An establishment completely lacking in any perception of service, quality or guest relations. THERE IS A LOT OF WORK TO BE DONE AT THIS HOTEL BY THE ACCOR GROUP. Exceptionally poor welcome for Platinum level client. Check in team totally unprepared and out of their depth. Reception staff obviously unaware of Accor Le Club structure and benefits. Restaurant only able... More 

Was this review helpful? Yes 1
Novotel K, General Manager at Novotel Karlsruhe, responded to this review

Dear Mr. Wilkinson, I am really sorry that you have received such a negative impression of us during your stay. In this regard it was obviously not possible for us to present ourselves at our best. Even if your described experiences may only represent a snapshot, which are offset by a numerous positive experiences from the guest commentaries of various... More 

Bolton, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed March 25, 2015

Very good hotel and Staff were extremely helpful. The location is good and close to the centre. Would have given it 5 stars but the shower was cold in the evening I arrive. Nothing else could be faulted. Rooms are well kitted out with everything you would need.

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