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Novotel Karlsruhe

Certificate of Excellence
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Festplatz 2, 76137 Karlsruhe, Baden-Wurttemberg, Germany
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Novotel Karlsruhe
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Novotel Karlsruhe
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612 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed yesterday NEW

- Arrival Due to big construction works in Karlsruhe the hotel was difficult to find for us. The GPS send us to a shabby neighbourhoud not far from the hotel and we had to ask directions to find the hotel. - Parking Parking is below the hotel - price 16 € for 1 night - no other parking possibilities close... More 

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Lindau, Germany
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 1 week ago

An establishment completely lacking in any perception of service, quality or guest relations. THERE IS A LOT OF WORK TO BE DONE AT THIS HOTEL BY THE ACCOR GROUP. Exceptionally poor welcome for Platinum level client. Check in team totally unprepared and out of their depth. Reception staff obviously unaware of Accor Le Club structure and benefits. Restaurant only able... More 

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Bolton, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very good hotel and Staff were extremely helpful. The location is good and close to the centre. Would have given it 5 stars but the shower was cold in the evening I arrive. Nothing else could be faulted. Rooms are well kitted out with everything you would need.

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South Carolina, USA
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 7, 2015 via mobile

I agree with others that this is a nice hotel--good location, about 15 minutes walk from the train station and 5 or 10 to the city center. Very business-like hotel--nice room and amenities, friendly reception. I did not eat breakfast (pricey). If you walk from the train station, do not rely on Google maps GPS directions--they lead you nowhere. Instead,... More 

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London, United Kingdom
Top Contributor
66 reviews 66 reviews
9 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed February 23, 2015

I only stayed one night on a trip through Germany and couldn't find the number 10 bus at the station to get to the hotel from the station. So reluctantly I took a taxi. But that is not the hotel's fault and typical of Germany, where if you arrive after six at the main station, there is little information and... More 

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Senior Contributor
38 reviews 38 reviews
28 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 27, 2015

Location is very good, adjacent to convention center and just a 5 minutes walk to the city center and shopping area. Public transportation in front of hotel. Superb and very friendly staff throughout the entire hotel. Nice rooms (we hade an executive room including free minibar and Internet). Very good breakfast with good selection and cooking station. Can highly recommend... More 

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Senior Contributor
43 reviews 43 reviews
39 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 23, 2015

I wished every hotel was like the Novotel Karlsruhe City! No complaints at all, everything was ok starting with parking my car in the underground parking lot with direct access to the hotel elevator: as easy as can be! Coming out of the elevator you are right at the reception desc with only smiling faces waiting you. check in was... More 

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Dubai, United Arab Emirates
18 reviews 18 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 7, 2015

Nice hotel within walking distance of the marketplatz. Well connected by Tram if you need it. We had a car and were pleasantly surprised to find free parking right outside the hotel, though you might want to use the hotel parking during snow conditions. We got the first wave of heavy snow and it would be a task to clean... More 

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Novotel K, General Manager at Novotel Karlsruhe, responded to this review

Dear valued guest, I would like to thank you very much for the comment you posted on TripAdvisor regarding your recent stay at the Novotel Karlsruhe City. It is a pleasure to read, that you had such a pleasant time and that you enjoyed the hotel's design and facilities. It would be my pleasure to welcoming you back again soon... More 

5 reviews 5 reviews
4 hotel reviews
5 of 5 stars Reviewed January 5, 2015

Perfect Hotel and very friendly staff. The room was clean and the service perfect. We visited the Christmasmarket. The hotel was near to the centre of the city and the tradecentre. Breakfast was perfect.

Review collected in partnership with Accorhotels.com

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Top Contributor
80 reviews 80 reviews
22 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 4, 2015

The hotel staff is professional and pleasant. Rooms clean and large. Parking easy. An excellent hotel for a stop to or from your wintersport destination. Staff is very helpfull but the barman is a bit old school...very correct but not easy going. We are looking forward coming back!

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