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Renaissance Karlsruhe Hotel

Certificate of Excellence
Mendelssohnplatz, 76131 Karlsruhe, Baden-Wurttemberg, Germany
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Renaissance Karlsruhe Hotel
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287 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Mount Prospect, Illinois
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago

I recently had the pleasure of staying at this hotel for business. The room was comfortable and clean, and the hotel was located within the city limits so most things were within easy walking distance. As crazy as this might sound, the hotel's restaurant was actually quite good. The tomato soup was delicious and the regular cheeseburger was out of... More 

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Boston, Massachusetts
1 review
5 of 5 stars Reviewed 1 week ago

The front desk staff is really well trained. They accommodated us almost right away although we arrived very early and the hotel was totally booked. We had a baby and therefore many additional requests- they really tried to do everything for us, that you! The location is great - a supermarket across the street, an ATM next door, only a... More 

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Sagamihara, Japan
Level Contributor
26 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for a night to see what Karlsruhe has to offer, which, surprisingly, was a lot! The hotel is about 1 km from the city center, completely walkable with plenty of sights to see in between. Free street parking around the block, although one side is pay parking on workdays (which includes Saturday here). U-bahn station right outside the... More 

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Level Contributor
74 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The staff is extraordinarily nice, but - the room did not get made - there were hair on the bed when I arrived - the paid for wi-fi (not cheap) is useless in the room so all in all, not a convincing experience. Not a big town, but these things should work...

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London, England, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

decent hotel with good restaurant but poor wifi and average beds. I wouldnt stay here again. the quality of the room service food was pretty poor although the restaurant is actually very good. There must be better hotels in Karlsruhe. I pitty anyone who pays for there near useless wifi.

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Julia K, Manager at Renaissance Karlsruhe Hotel, responded to this review

Dear Graham D, Thank you for taking the time to share your recent experience at the Renaissance Karlsruhe Hotel with us. It appears from your feedback that there were a few challenges during your stay with Internet performance. With aspiration to always exceed guest expectations, we have unfortunately fallen short of this goal during your recent stay. In today’s modern... More 

Level Contributor
213 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
4 of 5 stars Reviewed 5 weeks ago

It is a nice hotel situated 5 minutes walking distance from the centre of the town. The rooms are clean and with nice furniture but small. The room are quiet. The breakfast is perfect. The free wi-fi is terrible, better not use it. The services are good but the personal is not very much experienced.

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Hillerod, Denmark
1 review
5 of 5 stars Reviewed May 26, 2015

First time at this Marriott hotel and if I visit Karlsruge again I will certainly spend time here. Then check in (via Marriott app) worked perfect and the service was prompt and smiling. Restaurant seemed nice, but I took the bar dinner, which was nice in a good and friendly atmosphere. Room was nice, clean with no noise and check... More 

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Dublin, Ireland
Level Contributor
263 reviews
187 hotel reviews
common_n_hotel_reviews_1bd8 398 helpful votes
3 of 5 stars Reviewed May 21, 2015

LOCATION & ATTRACTIONS NEARBY *** Located in central Karlsruhe, near busy streets, few shops and large shopping centre. Car park is just next to the hotel, but II had difficulties to spot it as signs were not clear at all. It took me good 15 minutes to go back to the same place and find my “green door”. HOTEL OVERVIEW... More 

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Julia K, Manager at Renaissance Karlsruhe Hotel, responded to this review

Dear marqoos_pl, Thank you for taking the time to share your experience with the Renaissance Karlsruhe Hotel. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal is to address your concerns so that we can ensure you have... More 

Manila, Philippines
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed May 14, 2015

We came as part of a Trafalgar tour group. We requested to have someone fix our bathroom sink but no one came. Air con was not working either and a girl came to give us a lever so we can open the window and since we were on the first floor and the hotel is right next to the train... More 

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Sarah S, Director of Sales at Renaissance Karlsruhe Hotel, responded to this review

Dear Marosales, Thank you for taking the time to share your recent experience at the Renaissance Karlsruhe Hotel with us. One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest, your feedback regarding the service our team provided caught my attention. I am... More 

Beersheba, Israel
Level Contributor
151 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 stars Reviewed April 18, 2015

We stayed here for 2 nights as part of a bus tour that we were on in Germany,Austria & Switzerland. This was definitely the best hotel that we stayed in on this tour. The location is very good, just across the road from some convenient shopping areas, a nearby restaurant and local transport station. The reception staff were very polite... More 

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