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ISG Hotel Heidelberg

Im Eichwald 19, 69126 Heidelberg, Baden-Wurttemberg, Germany
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Ranked #63 of 79 Hotels in Heidelberg
A recent review
3 of 5 stars Reviewed October 31, 2014
BancroftCambridge Cambridge
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23 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Contributor
29 reviews 29 reviews
24 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed October 31, 2014

I'm not sure if it's some of the more appalling travel experiences I've had this year that make me value the consistency of the experience of staying at ISG. I was here again this week and stay regularly for work. I've probably stayed in rooms facing in all directions but this time I was looking out over the beer garden,... More 

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Philadelphia, Pennsylvania
2 reviews
3 of 5 stars Reviewed September 3, 2013

Pretty good selection for breakfast and spacious room. The room comes with a nice working table and a balcony to chill out. Although located away from the city center, the bus-stop is nearby. Perfect place for people working at EMBL which is a free-shuttle bus away.

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1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed December 19, 2012

I normally do not write reviews of hotels and restaurants online and leave this to younger generations, however during a recent trip to Heidelberg I had a horrible experience and felt that I needed to warn people. I was told that the room was cleaned before I came, although clearly it had not. The staff was exceptionally rude. I wanted... More 

Was this review helpful? Yes 6
Cambridge, United Kingdom
Top Contributor
64 reviews 64 reviews
39 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed September 30, 2012 via mobile

Stayed here for 3 nights while attending an EMBL conference. Booking via email was efficient & although we arrived at lunch time our rooms were ready. Decoration was basic but the room was clean and the bed comfy. The pillows were weird - very small! Breakfast each morning was good - hot & cold food available. Boxberg is a bit... More 

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Acton, Massachusetts
3 reviews 3 reviews
5 of 5 stars Reviewed July 31, 2012

i stayed here with my son and daughter recently. The rooms were clean, and the wifi worked a lot better than most other german hotels we stayed in. Getting into town is easy (if you have a car). Overall, an excellent value. Most importantly, my son accidentally left behind in the room a soccer shirt that was very important to... More 

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London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 6, 2012

I stayed at the ISG hotel several times when coming o EMBL and found that the staff was VERY unpleasant. The room was not clean when I arrived once and requests to have it clean were met with a strange mixture is derision and disdain. The breakfast did not look terribly fresh. The beds were quite smalll. The wifi did... More 

Was this review helpful? Yes 3
London, United Kingdom
13 reviews 13 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed January 1, 2012

I have stayed several times at the ISG since 2006 for EMBL-related reasons and each time feel more and more dissappointed. It is situated quite far from the city centre and unless you have a car, relying on public transport in the evening may prove a challenge. It's alleged advantage is proximity to EMBL, however unless you find a seat... More 

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Derby, United Kingdom
1 review
5 of 5 stars Reviewed October 27, 2011

Stayed here for 4 days- convenient for EMBL (son studying there). Located in a nice spot with forest walk that takes you to EMBL. Although a bit remote from the City center -approximately 20 minutes into Heidelberg by bus, however, this wasn't a problem and proved a welcome change from the city. Hotel was excellent-standard of cleanliness the best I... More 

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Senior Contributor
38 reviews 38 reviews
34 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 9, 2011

the 15 minutes it takes to get to the center of heidelberg are nothing if you think of the splendid greenery and fresh air you are enjoying . the atmosphere is cozy and the beergarden is excellent . the room proved to be functional (although there was no airconditioning ) as well as the spacious fully accessible bathroom

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Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 8, 2011

Stayed here for an EMBL course. EMBL is ~20min walk through the forest. The hotel is a bit remote from the city center: ~10-15min from the Crowne Plaza Heidelberg by taxi, which is around 15 euros for a ride. A public bus stop is right in front of the hotel, so it is also possible to get to the city... More 

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