We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 79 Heidelberg hotels

Altstadt Hotel

3.0 of 5 Hotel   |   St. Anna Gasse 9, 69117 Heidelberg, Baden-Wurttemberg, Germany
Hotel amenities
Save Saved
You added Altstadt Hotel to your Saves list
Altstadt Hotel
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
45%
Ranked #65 of 79 hotels in Heidelberg
A recent review
3 of 5 stars Reviewed September 9, 2013
FESTEE Ayr, United Kingdom
Write a Review

23 people have reviewed this hotel

Traveler rating
    3
    8
    3
    4
    5
See reviews for
1
4
Solo
0
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Swedish first
  • Any
English first
Ayr, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 9, 2013

+ Clean, well-run, friendly, good central location, good working shower and decent size rooms. - (depending on need): if you're driving there's no parking | if you need a good wifi connection you'll be frustrated | if you've heavy bags and/or you're less than fully mobile you'll notice steep stairs as there is no lift. In similar vein, there is... More

Was this review helpful? Yes
kerry,ireland
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 22, 2012

we recently visited the city of heidleberg for a 5 day trip. this hotel is in a fantastic location for everything. it is in a quite side street off the old town. it is a small quite hotel and we rarely seen another guest. if you are looking for a hotel to spend a lot of time in then this... More

Was this review helpful? Yes
Ottawa, Canada
Contributor
11 reviews 11 reviews
3 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 26, 2012

Personally I would ignore the negative comments from many on this hotel. We've had a great stay so far: great, clean room, which is actually quite large by European standards. It is very close to the central/old town while still being reasonably accessible. Breakfast is included and was very good.

Was this review helpful? Yes 1
Heidelberg, Germany
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 2, 2011

Usual small hotel situated in the middle of the city with expensive internet connection. (5 Euro/day). Not bad food, no crew after 20.00. But don't book this hotel if you want possibility of cancellation! I Booked room, after that I felt ill and had to cancel my trip. 1) they blocked ALL sum in the card after booking 2) they... More

Was this review helpful? Yes
North Carolina
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 29, 2011

I should have turned around and walked out when I was made to pay for the entire 2 week stay on arrival. Had I not been dead tired from jet lag, I would have. Insult #2 what that they would not take the corporate AMEX that I had used to hold the reservation. I had to use my personal MasterCard... More

Was this review helpful? Yes 2
San Francisco, California
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed December 8, 2010

what a dump. The staff was extremely rude and unfriendly. there is no staff after 8. the rooms are small. the maids woke us up to clean when we were jetlagged and needed sleep. they made a mistake in the reservation, and despite the fact that we had booked 8 people for 4 days, spending almost 2000 euros, they insisted... More

Was this review helpful? Yes 2
co.kerry
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 7, 2010

My wife and i found this establesment a most depressing place. This is not a hotel, just a very poor guest house. No lift, terrible climb to top floor. Nobody will help you with your luggage. Inches of dust under our bed. Unfriendly and unhelpfull staff. Reception and breakfast room compare in size to a fone box. No reception after... More

Was this review helpful? Yes 2
Rijeka, Croatia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 29, 2010

We booked a room via Internet and arrived to hotel at 7:55 pm. The receptionist was very nervous as it was 5 minutes until the end of her shift and she slid our card through the reader several times, saying the card was not accepted although we shopped with that card days before and days after this event. She wanted... More

Was this review helpful? Yes 1

Been to Altstadt Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Altstadt Hotel

Address: St. Anna Gasse 9, 69117 Heidelberg, Baden-Wurttemberg, Germany
Location: Germany > Baden-Wurttemberg > Heidelberg
Hotel Style:
Ranked #65 of 79 hotels in Heidelberg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Altstadt Hotel 3*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Priceline, HotelsClick, TripOnline SA and Venere so you can book your Altstadt Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Altstadt Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.