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Altstadt Hotel

St. Anna Gasse 9, 69117 Heidelberg, Baden-Wurttemberg, Germany
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Altstadt Hotel
Best prices for: 1 room 1 guest
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Ranked #64 of 79 Hotels in Heidelberg
A recent review
5 of 5 stars reviewed 2 weeks ago
TravelingGrands2015 Chicago, Illinois
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21 Reviews from our TripAdvisor Community

Traveler rating
    2
    6
    3
    6
    4
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2
4
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9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Chicago, Illinois
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Location: Close to Bismark Platz and shopping, and busses that take you all over Heidelberg - but you can also walk from there to the Bahnhof, or opposite direction to Heidelberg Schloss, via the Haupstrasse. There is even a nearby hiking path, a Rewe and Kaufhof, plenty of restaurants too. We would totally stay there again! Computer: The service was... More 

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Seattle, Washington
Level Contributor
43 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed May 22, 2015

It has been almost two years since the last review of the Altstadt Hotel and having stated here 4 nights this week the place is fresh in my mind. If you want to be near Old Town (Altstadt) this hotel is on the western edge. It is 3 km from the train station. The price was more than I wanted... More 

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Ayr, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed September 9, 2013

+ Clean, well-run, friendly, good central location, good working shower and decent size rooms. - (depending on need): if you're driving there's no parking | if you need a good wifi connection you'll be frustrated | if you've heavy bags and/or you're less than fully mobile you'll notice steep stairs as there is no lift. In similar vein, there is... More 

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kerry,ireland
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed September 22, 2012

we recently visited the city of heidleberg for a 5 day trip. this hotel is in a fantastic location for everything. it is in a quite side street off the old town. it is a small quite hotel and we rarely seen another guest. if you are looking for a hotel to spend a lot of time in then this... More 

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Ottawa, Canada
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed July 26, 2012

Personally I would ignore the negative comments from many on this hotel. We've had a great stay so far: great, clean room, which is actually quite large by European standards. It is very close to the central/old town while still being reasonably accessible. Breakfast is included and was very good.

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Heidelberg, Germany
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed December 2, 2011

Usual small hotel situated in the middle of the city with expensive internet connection. (5 Euro/day). Not bad food, no crew after 20.00. But don't book this hotel if you want possibility of cancellation! I Booked room, after that I felt ill and had to cancel my trip. 1) they blocked ALL sum in the card after booking 2) they... More 

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North Carolina
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed August 29, 2011

I should have turned around and walked out when I was made to pay for the entire 2 week stay on arrival. Had I not been dead tired from jet lag, I would have. Insult #2 what that they would not take the corporate AMEX that I had used to hold the reservation. I had to use my personal MasterCard... More 

Was this review helpful? Yes 3

Travelers are raving about these Heidelberg hotels

San Francisco, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed December 8, 2010

what a dump. The staff was extremely rude and unfriendly. there is no staff after 8. the rooms are small. the maids woke us up to clean when we were jetlagged and needed sleep. they made a mistake in the reservation, and despite the fact that we had booked 8 people for 4 days, spending almost 2000 euros, they insisted... More 

Was this review helpful? Yes 2
co.kerry
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed October 7, 2010

My wife and i found this establesment a most depressing place. This is not a hotel, just a very poor guest house. No lift, terrible climb to top floor. Nobody will help you with your luggage. Inches of dust under our bed. Unfriendly and unhelpfull staff. Reception and breakfast room compare in size to a fone box. No reception after... More 

Was this review helpful? Yes 2
Rijeka, Croatia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed July 29, 2010

We booked a room via Internet and arrived to hotel at 7:55 pm. The receptionist was very nervous as it was 5 minutes until the end of her shift and she slid our card through the reader several times, saying the card was not accepted although we shopped with that card days before and days after this event. She wanted... More 

Was this review helpful? Yes 1

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