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Marriott Heidelberg Hotel

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Vangerowstrasse 16, 69115 Heidelberg, Baden-Wurttemberg, Germany
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Marriott Heidelberg Hotel
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Marriott Heidelberg Hotel
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505 reviews from our community

Traveler rating
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    87
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
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Contributor
13 reviews 13 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I have stayed in this hotel before -- before it became a "Marriott Category 6 ". It is a very nice place in this city. However, I am a bit mystified by its elevation into "Category 6". It's convenient location to the train station and the Autobahn access road is unchanged. And it still is just a bit off center... More 

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Chicago, Illinois
Senior Contributor
40 reviews 40 reviews
5 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

We are Marriott time share owners and try to stay at these hotels using points. This is an American hotel chain that tries to maintain high standards. It is in a convenient location to get into town for shopping and eating. Parking is not free at the hotel. The view of the Neckar is very nice. The breakfast had many... More 

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HeidelbergMarriott, Guest Relations at Marriott Heidelberg Hotel, responded to this review

Dear Beverly T, Thank you very much for choosing the Heidelberg Marriott Hotel to spend your Marriott Rewards points and for taking the time to review your stay on TripAdvisor. We are glad to read that you took advantage of our large breakfast buffet, and were delighted by your commending words in regards to our staff. You are absolutely right... More 

Miami, Florida
Top Contributor
95 reviews 95 reviews
33 hotel reviews
50 helpful votes 50 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Located by the Neckar river, this is a good option to stay in Heidelberg, for those expecting a typical american hotel chain. Views are nice. Decor is really 80's and it feels. The only highlight is the breakfast buffet which is very complete and varied. Despite its 'average' rating, beware that Heidelberg has few better options than the Marriott. So... More 

Was this review helpful? Yes 2
Sandra H, Guest Relations Manager at Marriott Heidelberg Hotel, responded to this review

Dear Mr. Luis Murguia, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Heidelberg Marriott Hotel and sharing the feedback with us. It appears from your feedback that you had a decent stay and really enjoyed our breakfast, but you were disappointed by the decor of the Hotel. Marriott... More 

Pataskala, United States
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed here for a trip to Europe. The highlight is the dining are where you get to eat overlooking the river. It is a nice staging area for visiting Heidelberg. Short walk to castle and to city center. Close to autobahn for more exploring.

Was this review helpful? Yes 2
HeidelbergMarriott, Guest Relations at Marriott Heidelberg Hotel, responded to this review

Dear Kris H, Thank you very much for reviewing your stay in April last year and for providing us with such a positive feedback. We certainly hope that we might welcome you back for another stay this year, where you can take advantage again of our very nice “Grill 16” restaurant terrace on the banks of the Neckar river. For... More 

Butterworth, Malaysia
Senior Contributor
36 reviews 36 reviews
25 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This hotel is located at convenient location , the staff at hotel not rude but no greeting from them, the room is not new but quite clean , hotel wifi only at lobby , the riverview at room is nice, breakfast at here is average, a little bit disappoint don't have any suprise from this hotel

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HeidelbergMarriott, Guest Relations at Marriott Heidelberg Hotel, responded to this review

Dear Limdennis, Thank you for reviewing your stay with us on TripAdvisor. Your feedback is much appreciated and we are very sorry that your stay in December has not met your expectations, and we have discussed your comments with the appropriate associates and managers. We offer free wi-fi in the lobby for everybody and in addition free wi-fi throughout the... More 

Zemmer, Germany
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed February 19, 2015

We stayed there for 3 nights. I can say that the hotel is nice, Marriott Standard though, except for the bathroom it’s very small and the fee for the garage (22, - €/day) is quite high. The hotel is good situated, clean with friendly and skilled staff. The rooms are roomy. The Minibar is well equipped and not overpriced. Bar... More 

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HeidelbergMarriott, Guest Relations at Marriott Heidelberg Hotel, responded to this review

Dear Norbert S, Thank you very much for posting a review for your stay in December on TripAdvisor. While we are sorry that the size of our bathrooms have not met your expectations, we certainly appreciate your kind words in regards to our staff and service. We hope that you had a nice time in Heidelberg and we wish you... More 

Kansas
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 16, 2015

Our family stayed here on Christmas and New Years Eve in December 2014. This was a terrific hotel for us to use our points, enjoy the city and be close to the Frankfort Airport. The rooms were very nice; especially our upgrade that we received on New Years Eve. This proved to be a great location to watch the holiday... More 

Was this review helpful? Yes 1
HeidelbergMarriott, Guest Relations at Marriott Heidelberg Hotel, responded to this review

Dear dankim2014, We thank you very much for taking the time to review your stay with us over the holidays and as well for having chosen the Heidelberg Marriott Hotel to spend your well-deserved Marriott Rewards points. Your feedback is much appreciated and we are glad that you had such a good time enjoying the fireworks and the beautiful city... More 

Kingston upon Thames, United Kingdom
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 8, 2015

Stayed here for work visit. Good hotel with the usual standard bar, restaurant etc. The food was good and the menu great if you like meet from the grill. The disappointing aspect was the room; good size and facilities, but it had that tired look and smelt tired too. Location was convenient for my work but you are looking at... More 

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HeidelbergMarriott, Guest Relations at Marriott Heidelberg Hotel, responded to this review

Dear Philip D, We thank you for taking the time to post a review of your stay at the Heidelberg Marriott Hotel on TripAdvisor. Your feedback is much appreciated and we are glad that you enjoyed the food in our restaurant Grill 16. We hope that you had a successful business stay and wish you many further enjoyable Marriott stays.... More 

Dubai, United Arab Emirates
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed February 2, 2015

Our company recently held their annual conference at the Marriott Hotel. all facilities where clean and neat, food good and reception staff always accommodating. Obviously this time of the year is not exactly tourist weather, but we enjoyed our stay there for the 5 days. Hotel bar is very cozy as well. Only problem that I had was the fact... More 

Was this review helpful? Yes
HeidelbergMarriott, Guest Relations at Marriott Heidelberg Hotel, responded to this review

Dear Andre O, Thank you very much for reviewing your recent stay with us on TripAdvisor. We are glad to read that you had a good time and enjoyed our service and facilities, and that the conference apparently has been successful. We would certainly like to welcome you back for another stay, maybe in summer when the weather is warm... More 

San Juan, Philippines
Top Contributor
64 reviews 64 reviews
18 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed January 18, 2015

The hotel was quite nice. Rooms were acceptably appointed. Nice view of the lake. It was our last hotel stop before leaving the next day out of Frankfurt Airport. The beds were quite firm. Just the way we like it. Not much places around it though like restaurants or convenience stores. The staff were just okay. But compared to the... More 

Was this review helpful? Yes 1
HeidelbergMarriott, Guest Relations at Marriott Heidelberg Hotel, responded to this review

Dear yokolok, Thank you very much for reviewing your stay with us at TripAdvisor. We are very sorry that you have been facing so many challenges in all areas of the hotel during your stay and we apologize for any inconvenience caused. The satisfaction of our customers is our highest aim and we are truly sorry that in your case... More 

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