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Marriott Heidelberg Hotel

4.5 of 5 Vangerowstrasse 16, 69115 Heidelberg, Baden-Wurttemberg, Germany
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Certificate of Excellence 2014
Marriott Heidelberg Hotel
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Marriott Heidelberg Hotel
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457 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Seattle, Washington
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Great location on the river with secured underground parking and easy access to & from the Autobahn. It is a bit of a walk (15 to 20 minutes) to the town center which can be good or bad depending on perspective and what you need. Great staff and no surprises on the typical Marriott feel. Believe I had an updated... More

Was this review helpful? Yes 1
Succasunna, New Jersey
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Hotel is a typical Marriott with great staff, clean rooms and nice executive lounge. I stay there for business about 6 times a year and have never been disappointed. Local area is great for walking or jogging. Many places to eat in the area and just a great location all around. Hotel has good air conditioning which is sometimes hard... More

Was this review helpful? Yes 1
HeidelbergMarriott, Guest Relations at Marriott Heidelberg Hotel, responded to this review

Dear John T, Thank you very much for providing us with detailed feedback in regards to your latest stay at the Heidelberg Marriott Hotel. We are glad that overall your stay has been a comfortable one and we are delighted to read that you truly enjoyed the food served in our restaurant “Grill 16”. We sincerely appreciate your loyalty and... More

Kirkland, Washington, United States
Top Contributor
77 reviews 77 reviews
27 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 1 week ago

I have been staying at various boutique hotels in Heidelberg that past few years and this time decided to try the Marriott. It is a little out f the center of town but a nice walk to get to the center which got me out and walking. The executive lounge was great, always staffed and plenty of food an drink.... More

Was this review helpful? Yes 2
HeidelbergMarriott, Guest Relations at Marriott Heidelberg Hotel, responded to this review

Dear Anthony N, Thank you very much for giving the Heidelberg Marriott Hotel a try and for posting a comment in regards to your stay with us on TripAdvisor, your feedback is very much appreciated. We are glad that your experience with us has been a pleasant one and that you enjoyed the benefits of our Executive Lounge. We would... More

Bognor Regis, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

A very good hotel, clean and friendly staff as you'd expect from the Marriott and you know ex tacky what you're getting. Nice views of the river and a pleasant walk in to town if weather is good but no good restaurants in immediate vicinity that I've managed to find so far!

Was this review helpful? Yes 1
HeidelbergMarriott, Guest Relations at Marriott Heidelberg Hotel, responded to this review

Dear David C, Thank you very much for frequently staying at the Marriott and for taking the time to write a review in regards to those stays. We truly appreciate your feedback and will certainly share it with our associates. Please feel free to stop at the Front Desk for your next stay in order to get some restaurant recommendations... More

orlando
Contributor
11 reviews 11 reviews
9 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Our family of four (2 adults, 2 teens) had two rooms next to each other (adjoining not available). We loved the Marriot comfort, big beds, big shower, they were a welcome luxury after smaller European accomodations (which we love for different reasons). We weren't that close to the central areas of Heidelberg, about a 30 minute walk. Ask the desk... More

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HeidelbergMarriott, Guest Relations Manager at Marriott Heidelberg Hotel, responded to this review

Dear travelmom26, It was a pleasure to have you and your family with us. We are glad that you have enjoyed your stay with us as well in Heidelberg. Marriott beds are international known for its comfort, thank you for mention it. At the hotel we have different options for the internet connectivity, we provide complementary wireless Internet in the... More

Warwick, United Kingdom
Top Contributor
56 reviews 56 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed September 16, 2014

Stayed here recently on a business trip. Its a friendly hotel and the staff do all to make your stay pleasant. The only drawback is that the hotel is in need of modernisation, i think the get up is stuck in the 70's. Don't get me wrong the hotel is clean and well maintained but its just stuck in a... More

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HeidelbergMarriott, Leiter Gästebetreuung at Marriott Heidelberg Hotel, responded to this review

Dear Paul K, Thank you for choosing our hotel for your stay in Heidelberg and for providing feedback on TripAdvisor. While we were pleased to read that overall you had an enjoyable stay, we are sorry that apparently the hotel and its facilities have not been up to your expectations. We would be glad if we might welcome you back... More

Winnipeg, Canada
Contributor
13 reviews 13 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 14, 2014

I have stayed at this hotel for the past few years during my trips to Germany. The staff are always friendly and accommodating and make you truly feel welcomed. The executive lounge is a great place to relax and catch up on work or take a break. Occasionally however you find families that use it as their extended room from... More

Was this review helpful? Yes 1
HeidelbergMarriott, Guest Relations Manager at Marriott Heidelberg Hotel, responded to this review

Dear Rory M, We are delighted that your stay with the Heidelberg Marriott Hotel was enjoyable. I shared your comments with my team and we all thank you for your detail feedback. We are looking forward to welcome you back in the near future. Sincerely, Guest Relations Heidelberg Marriott Hotel More

Lake Zurich, Illinois
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 11, 2014

Easy to reach from the Autobahn. Check-in was slow as everyone was standing in the Elite Member line. Room was up to Marriott standards and we slept very well with a nice view of the Neckar River. Parking in Heidelberg is an issue. To go downtown, taking a taxi to the Alte Brücke costs about 10 Euros but it is... More

Was this review helpful? Yes 2
HeidelbergMarriott, Guest Relations Manager at Marriott Heidelberg Hotel, responded to this review

Dear Klaus IL, Thank you very much for staying with us. Our aim is to provide excellence in service to all our guests and we are sorry to hear that your stay was not up to your expectations, your feedback has been shared with the relevant departments. We hope to welcome you back to the Heidelberg Marriott Hotel and for... More

New York
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 9, 2014

We loved this hotel from all angles. The room we first walked into had smell of lingering cigarete despite non-smoking status. The service staff immediately upgraded us to a penthouse unit. It was a fabulous suite with rooftop balcony, living and dining rooms. In adition to the room's perfect conditions, it's located right by the riverside park where we had... More

Was this review helpful? Yes 1
HeidelbergMarriott, Guest Relations Manager at Marriott Heidelberg Hotel, responded to this review

Dear AGrace04, Thank you very much for your feedback. We are glad to hear that you enjoy the surrounding of the hotel. I have shared your comment with the entire team and we all thank you sincerely. We are looking forward to welcome you back. Kindest regards Guest Relations Heidelberg Marriott Hotel More

Bonn, Germany
Contributor
12 reviews 12 reviews
12 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed September 7, 2014 via mobile

I booked two rooms as we were a party of 4. My boyfriend and I received a complimentary upgrade, the other room didn't. The upgraded room was fine: you could tell that the hotel had invested to renovate (modernize) the room. It was spacious and included a king size bed and cute sitting area to look onto the river. The... More

Was this review helpful? Yes
HeidelbergMarriott, Guest Relations at Marriott Heidelberg Hotel, responded to this review

Dear Silke M, We thank you very much for sharing your feedback in regards to your recent stay at the Heidelberg Marriott Hotel on TripAdvisor. We are very sorry that two different room types have been offered to you and your party and we apologize for any inconveniences caused due to the different designs of the two rooms. In regards... More

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Additional Information about Marriott Heidelberg Hotel

Address: Vangerowstrasse 16, 69115 Heidelberg, Baden-Wurttemberg, Germany
Location: Germany > Baden-Wurttemberg > Heidelberg
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Marriott Heidelberg Hotel 4.5*
Number of rooms: 248
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Also Known As:
Marriott Heidelberg
Heidelberg Marriott

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