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All 79 Heidelberg hotels

Marriott Heidelberg Hotel

4.5 of 5 Hotel   |   Vangerowstrasse 16, 69115 Heidelberg, Baden-Wurttemberg, Germany
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Ranked #15 of 79 Hotels in Heidelberg
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 2 weeks ago
Paul K Warwick, United Kingdom
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450 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Warwick, United Kingdom
Top Contributor
55 reviews 55 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here recently on a business trip. Its a friendly hotel and the staff do all to make your stay pleasant. The only drawback is that the hotel is in need of modernisation, i think the get up is stuck in the 70's. Don't get me wrong the hotel is clean and well maintained but its just stuck in a... More

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HeidelbergMarriott, Leiter Gästebetreuung at Marriott Heidelberg Hotel, responded to this review

Dear Paul K, Thank you for choosing our hotel for your stay in Heidelberg and for providing feedback on TripAdvisor. While we were pleased to read that overall you had an enjoyable stay, we are sorry that apparently the hotel and its facilities have not been up to your expectations. We would be glad if we might welcome you back... More

Winnipeg, Canada
Contributor
12 reviews 12 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have stayed at this hotel for the past few years during my trips to Germany. The staff are always friendly and accommodating and make you truly feel welcomed. The executive lounge is a great place to relax and catch up on work or take a break. Occasionally however you find families that use it as their extended room from... More

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HeidelbergMarriott, Guest Relations Manager at Marriott Heidelberg Hotel, responded to this review

Dear Rory M, We are delighted that your stay with the Heidelberg Marriott Hotel was enjoyable. I shared your comments with my team and we all thank you for your detail feedback. We are looking forward to welcome you back in the near future. Sincerely, Guest Relations Heidelberg Marriott Hotel More

Lake Zurich, Illinois
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Easy to reach from the Autobahn. Check-in was slow as everyone was standing in the Elite Member line. Room was up to Marriott standards and we slept very well with a nice view of the Neckar River. Parking in Heidelberg is an issue. To go downtown, taking a taxi to the Alte Brücke costs about 10 Euros but it is... More

Was this review helpful? Yes 1
HeidelbergMarriott, Guest Relations Manager at Marriott Heidelberg Hotel, responded to this review

Dear Klaus IL, Thank you very much for staying with us. Our aim is to provide excellence in service to all our guests and we are sorry to hear that your stay was not up to your expectations, your feedback has been shared with the relevant departments. We hope to welcome you back to the Heidelberg Marriott Hotel and for... More

New York
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We loved this hotel from all angles. The room we first walked into had smell of lingering cigarete despite non-smoking status. The service staff immediately upgraded us to a penthouse unit. It was a fabulous suite with rooftop balcony, living and dining rooms. In adition to the room's perfect conditions, it's located right by the riverside park where we had... More

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HeidelbergMarriott, Guest Relations Manager at Marriott Heidelberg Hotel, responded to this review

Dear AGrace04, Thank you very much for your feedback. We are glad to hear that you enjoy the surrounding of the hotel. I have shared your comment with the entire team and we all thank you sincerely. We are looking forward to welcome you back. Kindest regards Guest Relations Heidelberg Marriott Hotel More

Bonn, Germany
Contributor
12 reviews 12 reviews
12 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

I booked two rooms as we were a party of 4. My boyfriend and I received a complimentary upgrade, the other room didn't. The upgraded room was fine: you could tell that the hotel had invested to renovate (modernize) the room. It was spacious and included a king size bed and cute sitting area to look onto the river. The... More

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HeidelbergMarriott, Guest Relations at Marriott Heidelberg Hotel, responded to this review

Dear Silke M, We thank you very much for sharing your feedback in regards to your recent stay at the Heidelberg Marriott Hotel on TripAdvisor. We are very sorry that two different room types have been offered to you and your party and we apologize for any inconveniences caused due to the different designs of the two rooms. In regards... More

Summerville, South Carolina
Contributor
17 reviews 17 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Hotel was very nice. I had the executive suite. The room was very clean and very nice. I had a great view of the river and city. The restaurant in the hotel was good. The executive suite comes with breakfast, cocktail hour, and desert buffet. Breakfast and cocktail hour was very nice and it is in the executive lounge.... More

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HeidelbergMarriott, Guest Relations at Marriott Heidelberg Hotel, responded to this review

Dear John S, Thank you very much for choosing the Marriott Hotel and for taking the time to post a review of that stay on TripAdvisor. We are more than glad to read that you enjoyed your stay at the Heidelberg Marriott Hotel and the benefits of our Executive Suite as well as of our Executive Lounge. Please let us... More

Rapid City, South Dakota
Top Contributor
157 reviews 157 reviews
29 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very Marriott with a slight German influence. Rooms are good sized and it is a 20 minute walk to the Bismarckplatz and the beginning of the walking area down to the busiest part of the old city (altstadt) and castle. Hotel is on the river and has everything you'd expect from Marriott. Parking is 22 euros per day which is... More

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HeidelbergMarriott, Guest Relations at Marriott Heidelberg Hotel, responded to this review

Dear msgtp, Thank you for staying at the Heidelberg Marriott Hotel again and for taking the time to write another review, we truly appreciate your feedback. We are glad that your recent stay with us has been a comfortable one and that you took advantage of the offerings in our Executive Lounge. We would certainly like to welcome you back... More

Gaithersburg, Maryland
Top Contributor
94 reviews 94 reviews
25 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We spent two nights at the Marriott in Heidelberg. The rooms were comfortable with excellent beds. The only complaint was that housekeeping did not remove and clean our coffee cups. The staff was very friendly and helpful. The bar and restaurant were both excellent although the service in the restaurant was slow (a frequent occurrence in all of Germany).

Was this review helpful? Yes 1
HeidelbergMarriott, Guest Relations at Marriott Heidelberg Hotel, responded to this review

Dear Carol0910, We are glad to read that you enjoyed your stay with us and appreciate your commending words in regards to our staff and our great Marriott bedding. Please be assured that we have discussed your comments about housekeeping service and the service in the restaurant and the bar with the appropriate management and we would like to thank... More

Chicago, Illinois
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed August 25, 2014

If you want to stay in a hotel near to Heidelberg, if you want good food, if you want to enjoy life, if you want to stay in a lovely space with your couple, this is the perfect hotel to stay. Go end enjoy!!!

Was this review helpful? Yes 3
HeidelbergMarriott, Guest Relations at Marriott Heidelberg Hotel, responded to this review

Dear vinhacl, Thank you very much for taking the time to post such commending words in regards to your recent stay with us on TripAdvisor. We were delighted by your feedback and are more than happy to read that you enjoyed your stay with us. We wish you many further safe and enjoyable travels, and would be certainly glad if... More

Bainbridge Island, Washington
Top Contributor
142 reviews 142 reviews
43 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed August 24, 2014 via mobile

Before you book this hotel you have to ask yourself if you like to walk?? This hotel is on the river and a 15 minute walk to Old Town. I love to walk through towns and thoroughly enjoyed the walk over the bridge and through the river park. The staff here is outstanding, the view of the river is great,... More

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HeidelbergMarriott, Guest Relations at Marriott Heidelberg Hotel, responded to this review

Dear Manzanitabay, Thank you very much for sharing your experience with the Heidelberg Marriott Hotel on TripAdvisor. We were delighted to read that you enjoyed your stay, and you are right: located directly on the banks of the Neckar river, our hotel is only a short walk from the city center. Apart from walking we can also recommend taking the... More

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Additional Information about Marriott Heidelberg Hotel

Address: Vangerowstrasse 16, 69115 Heidelberg, Baden-Wurttemberg, Germany
Location: Germany > Baden-Wurttemberg > Heidelberg
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Marriott Heidelberg Hotel 4.5*
Number of rooms: 248
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Also Known As:
Marriott Heidelberg
Heidelberg Marriott

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