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Heidelberg Marriott Hotel

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Vangerowstrasse 16, 69115 Heidelberg, Baden-Wurttemberg, Germany
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Heidelberg Marriott Hotel
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Heidelberg Marriott Hotel
Heidelberg Marriott Hotel
Heidelberg Marriott Hotel
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514 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Zurich, Switzerland
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

This Marriott is not brand new, and even though in good shape - older facilities sometimes create challenges. When they emerge, it all boils all down to service, and what people do to deal with them... And in this regard, I am happy to confirm that this Marriott is exceptional! My sincere thanks and appreciation to Mr. Juraschek and Mrs.... More 

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Switzerland
Top Contributor
73 reviews 73 reviews
73 hotel reviews
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

We did along-weekend trip to the region back in August last year, and chose Marriott Heidelberg as it seemed to be the best option in that price range, out of the hotels that had availability during the days of our stay. We had positive experiences from other Marriotts in the past, but this one left us with no real memories.... More 

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HeidelbergMarriott, Guest Relations at Heidelberg Marriott Hotel, responded to this review

Dear Hernan_y_Tinan Thank you very much for rating your stay at the Heidelberg Marriott Hotel on Tripadvisor. We are very sorry that the location of our hotel as well as staff and housekeeping service have not been up to your expectations. While our hotel is not located directly in the centre of Heidelberg, our guests are certainly benefiting from the... More 

Fontainebleau, France
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 1 week ago

Friendly staff, nice service. Nice surroundings. Nice breakfastbuffet. Nice rooms. Why do i need to write minimum 200 caracters about a hotel i stayed in for 2 nights. I have no need to write an essey.

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Lake Tahoe (Nevada), Nevada
Top Contributor
55 reviews 55 reviews
30 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I arrived at the main train station and it was a sy15 minute walk to the hotel. Upon arrival it was a very easy and quick check in and a very friendly staff member greeted me. She answered all of my questions. The hotel is located on the Neckar River. I requested a river view room and was given one... More 

Was this review helpful? Yes 1
HeidelbergMarriott, Guest Relations at Heidelberg Marriott Hotel, responded to this review

Dear Meisterporsche, Thank you very much for the positive feedback in regards to your recent stay at the Heidelberg Marriott Hotel. We are glad to read that your stay has been comfortably and enjoyable, and that everything has been up to your expectations. We do offer free wi-fi in the Lobby and in addition to that we offer free wi-fi... More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

The setting on the river is very nice. Proximity to the train station is walking distance but a bit far from old town. Staff were very helpful and patient with non German speakers. The executive lounge was very nice. Some people have said the hotel was dated but I did not see this at all. My opinion I guess. Marriott... More 

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HeidelbergMarriott, Guest Relations at Heidelberg Marriott Hotel, responded to this review

Dear Steve S, We thank you for posting a review on TripAdvisor. The feedback of our most loyal guests, namely our Marriott Rewards Platinum Members is especially important to us and we are glad that your stay has been an enjoyable one. We appreciate your feedback and would be delighted is we may welcome you back soon. For the meantime... More 

Kearny, New Jersey
Top Contributor
147 reviews 147 reviews
17 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Our son was attending the University of Mannheim which is only 12km away so this made for an ideal spot for us. We were able to walk to the "Alte Stadt" (about 1/2 mile) with it's churches, shops restaurants and access to the funicular to the castle. A walk across the bridge (brucke) to view the castle from the other... More 

Was this review helpful? Yes 1
HeidelbergMarriott, Guest Relations at Heidelberg Marriott Hotel, responded to this review

Dear fheagle, Thank you very much for taking the time to review your stay at the Heidelberg Marriott Hotel on TripAdvisor. We were pleased by your commending words and delighted that your stay with us has been comfortable. You are right that Mannheim is only a short ride away and you can access the motorway easily from the hotels location.... More 

Chino Hills, California
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Nicely maintained hotel proposing nice rooms with modern style furniture. Very quiet rooms if you look over the river. I had to wait a bit too long at checkin due to a computer issue, but the staff was nice and friendly. The hotel is a bit far to walk to Old Town, but is easily reachable by car and has... More 

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HeidelbergMarriott, Guest Relations at Heidelberg Marriott Hotel, responded to this review

Dear f_sapich, Thank you for your commending words in regards to your recent stay with us. Your positive feedback, especially in regards to our staff is certainly much appreciated. While you are right that the hotel is not located directly in the city center, we are not far from the main train station and easily reachable from the motorway. Apart... More 

Contributor
13 reviews 13 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed in this hotel before -- before it became a "Marriott Category 6 ". It is a very nice place in this city. However, I am a bit mystified by its elevation into "Category 6". It's convenient location to the train station and the Autobahn access road is unchanged. And it still is just a bit off center... More 

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HeidelbergMarriott, Guest Relations at Heidelberg Marriott Hotel, responded to this review

Dear Arunas G, Thank you for posting a review of your recent stay at the Heidelberg Marriott Hotel on TripAdvisor. We are glad that overall your stay has been comfortable and hope that you enjoyed the beautiful city of Heidelberg. We would be glad if we might welcome you back again for another stay at our conveniently located hotel in... More 

Chicago, Illinois
Senior Contributor
40 reviews 40 reviews
5 hotel reviews
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We are Marriott time share owners and try to stay at these hotels using points. This is an American hotel chain that tries to maintain high standards. It is in a convenient location to get into town for shopping and eating. Parking is not free at the hotel. The view of the Neckar is very nice. The breakfast had many... More 

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HeidelbergMarriott, Guest Relations at Heidelberg Marriott Hotel, responded to this review

Dear Beverly T, Thank you very much for choosing the Heidelberg Marriott Hotel to spend your Marriott Rewards points and for taking the time to review your stay on TripAdvisor. We are glad to read that you took advantage of our large breakfast buffet, and were delighted by your commending words in regards to our staff. You are absolutely right... More 

Miami, Florida
Top Contributor
101 reviews 101 reviews
36 hotel reviews
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed March 14, 2015

Located by the Neckar river, this is a good option to stay in Heidelberg, for those expecting a typical american hotel chain. Views are nice. Decor is really 80's and it feels. The only highlight is the breakfast buffet which is very complete and varied. Despite its 'average' rating, beware that Heidelberg has few better options than the Marriott. So... More 

Was this review helpful? Yes 4
Sandra H, Guest Relations Manager at Heidelberg Marriott Hotel, responded to this review

Dear Mr. Luis Murguia, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Heidelberg Marriott Hotel and sharing the feedback with us. It appears from your feedback that you had a decent stay and really enjoyed our breakfast, but you were disappointed by the decor of the Hotel. Marriott... More 

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