great location, quite hotel. Expensive breakfast but went out to local cafe much cheaper. Staff at reception are brilliant expecially Kim Opal and Jenny if you get them you are in good hands. Housekeeping only let down, no milk in room, no robes, teas not renewed everyday etc. even though we had got upgrade. Air conditioning poor. Very good value... more

The hotel is located really nicely. Though it is not in Heidelberg’s “pedestrian zone”, where it is mostly difficult to find parking close by, it is only a 5 minute walk from this area. So you can easily walk from the hotel to the pedestrian zone, follow it and end up below the castle. The rooms are very spacious but... more

Hotel: Modern business hotel with spacious lobby with soaring cielings. ("industrial-transformation" look) Includes an active appealing restaurant and separate bar. Breakfast was first class - extensive offering to suit the large variety of business guests. Continues my impression of the dependable high-standard of NH hotels I have stayed at in Brussels and Amsterdam. Rooms: Very clean, spacious and included a... more

Very clean, friendly and efficient hotel. Rooms were well tended by chamber maids. Breakfast was a meal that could keep you going for a long time. However, you need to keep a good look-out, as the restaurant staff have a desire to remove any pots or utensils that they think you may have finished with - even if you havn't!... more

This used to be the authorized place to stay for the corp. I work for. Favorite feature: the healthy walk to and from Hauptstrasse and the great restaurants and shops there. Wonderful to get back from meetings in conference rooms all day, change clothes, and then have a healthy and safe walk to dinner and back. I enjoyed the restaurants... more

We stayed in this hotel for 2 nights. Was a little apprenhensive after reading the previous reviews. We checked in around 2 pm and were given our room straight away. We got an upgrade free of charge which was fantastic. We got room 218 which we would highly recommend, as it is right at the end of the corridor and... more

When I arrived for my first night, I was given a horrible, horrbile room (room 251). It smelled of smoke (in-spite of a requesting a non-smoking room). I could clearly hear a man talking in the next room. There was no carpet or rugs in the room, just a wooden floor. The only chair in the room was a hard... more

I turned up at the NH having arrived at Heidelberg without booking a room for the night. I've stayed in an NH in Amsterdam before, and wasn't impressed - too many extras and a clean, but so dull room. Unfortunately my experience here was virtually identical. Staff were pleasant at the check in desk, my rate was ultra expensive, but... more

I was on a business trip to Germany and my collegue arranged this hotel since the Marriott had been booked. I had stayed at an NH hotel near Nuremburg so I thought this was a good option. Pros: this hotel is large and has many rooms; has a small gym facility, rooms are larger than normal Cons: It's quite a... more