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Crowne Plaza Heidelberg

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Kurfurstenanlage 1, 69115 Heidelberg, Baden-Wurttemberg, Germany
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Crowne Plaza Heidelberg
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Crowne Plaza Heidelberg
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600 reviews from our community

Traveler rating
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    82
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
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Lebanon
1 review
5 of 5 stars Reviewed yesterday NEW

I organized an event/meeting at the hotel for 4 days in May, for 30 persons. The staff were very professional and supportive in securing a very smooth check-in, and throughout our whole stay. The meeting room is very comfortable and fully equipped, and the food at the hotel is simply tasty. The hotel location is excellent, only a 10min walk... More 

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Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We received a free room upgrade and a bottle of champagne for our honeymoon. The staff were great, the pool is beautiful, and the room was very comfortable. The location is about a 10 minute walk to Old Town marketplace were everything you want to see is located.

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Sao Luis, MA
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

Excellent hotel. We were gone an up grade for free. The hotel is next to the city center. Just a few footsteps from the Main Street that leads to the castle. There is a beautiful indoor pool and a spa. The staff was very helpful and kind.

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hdy907, General Manager at Crowne Plaza Heidelberg, responded to this review

Dear renato f, thank you very much for choosing Crowne Plaza Heidelberg. Thank you as well for your valuable comments about the hotel's location, facilities,and staff members. We really look forward to welcoming you back in Heidelberg soon again. Kind Regards. Koren Yueksel. General Manager More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My husband and I stayed here for 2 nights with a tour group. We were extremely happy with the hotel's central location! It was very easy to explore downtown with this hotel as our home base. The front desk was very helpful answering questions, and the several employees we spoke to had perfect English. It is worth getting up early... More 

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hdy907, General Manager at Crowne Plaza Heidelberg, responded to this review

Dear Amy S, Thank you for taking the time to write such a wonderful review on TripAdvisor. We are happy to read that you enjoyed our central location as well as the extensive variety of our breakfast buffet. We put very much worth on our employees english language skills, to be able to make our internationl guests, such as yourself,... More 

Newcastle upon Tyne, United Kingdom
Contributor
12 reviews 12 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed at the hotel in early May for a couple of nights on a business trip and this was the first time I had been to Heidelberg as I usually stop over in Karlsruhe as it's located closer to my office. I liked the location of the hotel, I didn't get to see much of the town but it... More 

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hdy907, Director of Sales at Crowne Plaza Heidelberg, responded to this review

Dear john b, thank you very much for choosing Crowne Plaza Heidelberg City Centre for your recent stay in Heidelberg. It is wonderful to read that you will be staying with us again and we look forward to welcoming you back on your next trip. Kind Regards. Koren Yueksel. General Manager. More 

Dubai, United Arab Emirates
Contributor
18 reviews 18 reviews
17 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 24, 2015

The hotel was very nice and extremely good value for money. The location is just about perfect, 100 m more and it could have been beyond perfect. Nothing apart from breakfast being pricey so you might be better off visiting something closeby.

Was this review helpful? Yes 1
San Francisco
Top Contributor
111 reviews 111 reviews
98 hotel reviews
188 helpful votes 188 helpful votes
4 of 5 stars Reviewed April 20, 2015

As most reviews pointed out, CP Heidelberg is conveniently located in a central yet less busy section of Heidelberg. Some may consider it far from downtown square but it is only 3-5 min. walk and I found it quite ideal. The Frankfurt-Heidelberg airport shuttles stop RIGHT OUTSIDE. How wonderful it is to check out at the last minute and your... More 

Was this review helpful? Yes 3
hdy907, General Manager at Crowne Plaza Heidelberg, responded to this review

Dear SanFranExplorer, Thank you very much for your detailed review on TripAdvisor. It is a pleasure to read that you enjoyed your stay in our hotel and our location downtown Heidelberg. We are also very happy that the free upgrade was to your likings as well. If available, we always try to offer our Platinum Rewards Club Members a free... More 

Le Mesnil-Esnard, France
Contributor
20 reviews 20 reviews
19 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 14, 2015

We stayed two nights in room 256 (April 2015). Our room (ca 25 m2) was comfortable with a good bed and all attributes of a 4-star hotel. The hotel has a swimming pool and sauna/Hamman facilities. The space around the swimming pool was reduced and somewhat crowded and noisy, whereas the sauna/hammam space was a lot more quiet and comfortable.... More 

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hdy907, Geschäftsführer at Crowne Plaza Heidelberg, responded to this review

Dear Jean C, Thank you very much for taking the time to write a review on TripAdvisor of your recent stay at the Crowne Plaza Heidelberg City Centre. It is wonderful to read that you have enjoyed your stay, our hotel facilities and service, as well as your hotel room. We appreciate your valuable comments and look forward to welcoming... More 

Wettingen, Switzerland
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed April 11, 2015

Stayed at this hotel for one night for a city-break in Heidelberg. The hotel is very nice and central, the room was sparkingy clean, cosy and quiet, with a comfortable bed. The breakfast buffet was amazing and hands down one of the best ones I've had in German hotels so far. Loads of fresh fruit and baked goods. The only... More 

Was this review helpful? Yes 3
hdy907, Geschäftsführer at Crowne Plaza Heidelberg, responded to this review

Dear Robson0112, Thank you very much for your review on tripadvisor. We are very pleased to read that you enjoyed your stay with us. We put a lot of worth on our guest’s satisfaction and it is wonderful to see that our hotel, staff and offers have left such a good impression on you. Unfortunately, due to our central location... More 

Little Rock, Arkansas
Top Contributor
65 reviews 65 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed April 3, 2015

The location of this hotel is excellent. Close to the train station, and very close to the altstadt. Service was excellent. Our room was very clean and spacious. Loved that they had a flat rate of about 10 euro for contents of the minibar.

Was this review helpful? Yes 1
hdy907, Geschäftsführer at Crowne Plaza Heidelberg, responded to this review

Dear PrincessPeach1114, Thank you very much for writing this wonderful review. It is a pleasure to read that you enjoyed your stay with us. Your feedback concerning our service and location is a great motivation to us. We are looking forward to welcoming you again in the future. Kind regards. Koren Yueksel. General Manager. More 

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