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Crowne Plaza Heidelberg

4.5 of 5 Kurfurstenanlage 1, 69115 Heidelberg, Baden-Wurttemberg, Germany
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Certificate of Excellence 2014
Crowne Plaza Heidelberg
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Crowne Plaza Heidelberg
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565 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW

This would be best described as your typical 4 Star hotel in Germany. The location is great, the stuff very helpful and friendly and the brakefest was good. The only thing this hotel could do better is to update the aged rooms and bath room facilities. Also the so called gym could do with an extension. Also the in-house parking... More 

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Madrid, Spain
Top Contributor
54 reviews 54 reviews
48 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed for a long weekend in February 2015. Hotel is not the cheapest in town, so high quality was expected. Location is very convenient, just 5 minutes of old town and around 15 minutes walk from the main train station. Check in went smoothly and we were assigned a room on the 4th (top) floor. The room was exactly... More 

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hdy907, Geschäftsführer at Crowne Plaza Heidelberg, responded to this review

Dear Eugene K, Thank you very much for taking your time to write a review on Tripadvisor. We value your comments regarding our hotel and location. It is correct that every room is equipped with bathrobes and normally they can be found in the closet. Te slippers can be requested free of charge at the front desk. Should this not... More 

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My wife and I wanted to escape London and do something different. Despite getting to Heidelberg a little tired after the plane having to land in Köln, we were welcomed and given a room on the third floor away from potential, loud carnival goers. The room was cosy, high spec and very, very clean (even by my wifes high Standards).... More 

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hdy907, Geschäftsführer at Crowne Plaza Heidelberg, responded to this review

Dear charlie k, thank you very much for taking your time to write a review on Tripadvisor of your recent stay at Crowne Plaza Heidelberg. It is wonderful to read that you have enjoyed your stay, our hotel facilities and service, as well as your hotel room. We really appreciate your valuable comments and we love going the extra mile... More 

Wash DC
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I stayed here for two months, and LOVED it. I was on a 60 day TDY assignment for work. This hotel was absolutely fabulous. The staff went WAY above and beyond to make my stay comfortable, and the make me feel welcome to both the hotel, and the country.

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hdy907, General Manager at Crowne Plaza Heidelberg, responded to this review

Dear Kennyja, Thank you very much for your wonderful review on Tripadvisor. It is our pleasure and highest reward, making our guests feel welcome in our hotel and Heidelberg. Thank you for staying with us and we really look forward to welcoming you back at Crowne Plaza Heidelberg again. Kind Regards, Koren Yueksel, General Manager More 

Antwerp, Belgium
Contributor
11 reviews 11 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here for one night and the hotel was clean and comfortable. Rooms are on the smaller side but bearable. It's a short walk to the city centre. Heidelberg castle is spectacular. No free Interrnet connection not even in the lobby. We also got stung badly with Parking when they charged us 22£ to get out of the car... More 

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hdy907, General Manager at Crowne Plaza Heidelberg, responded to this review

Dear NickPapi, Thank you very much for taking the time to write a review on TripAdvisor. We are happy to read that you enjoyed our cleanliness and central location in Heidelberg. It is a pleasure for us that you were able to enjoy the castle and its spectacular view on to the romantic old city. Since the beginning of this... More 

Worthing, United Kingdom
Top Contributor
90 reviews 90 reviews
27 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was booked in for a business trip so I don't know if I would have got a better room rate if I'd looked around to book it myself. However, despite the price, they gave me an upgraded room and very nice it was too. Lots of room, big comfy bed and spotlessly clean. There was even a coffee machine... More 

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hdy907, General Manager at Crowne Plaza Heidelberg, responded to this review

Dear SnowyywonS, It is a pleasure to read that you enjoyed your stay in our hotel and our friendly staff. We are also very happy that the free upgrade was to your likings as well. Thank you for staying with us and we really look forward to welcoming you back at Crowne Plaza Heidelberg again. Kind Regards, Koren Yueksel, General... More 

Anderson, South Carolina
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

I enjoyed and recommend Crowne Plaza Heidelberg for 3 main reasons: 1) Location : I arrived at the Hauptbahnhof (main train station), the Crown Plaza is a 15-20 minute walk (but you can also take the buses and trams as well!). It is also a short walk to Bizmarckplatz which is the start of the Altstadt (old town), there is... More 

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hdy907, General Manager at Crowne Plaza Heidelberg, responded to this review

Dear Roy L, Thank you very much for taking the time to write this detailed review on Tripadvisor. I am pleased to see that you have enjoyed all the different facilities to the fullest and had an overall satisfying stay. We are sorry to hear that you found the rate of our American breakfast buffet to be too expensive. Due... More 

Australia
Top Contributor
53 reviews 53 reviews
38 hotel reviews
33 helpful votes 33 helpful votes
3 of 5 stars Reviewed January 15, 2015

My husband and I stayed at Crowne Plaza for 3 nights to attend the Christsmas Markets and see the sights of Heidelberg. I have to say that I didn't think Heidelberg was as big as it was. The Satnav unfortunately took us up to the train station when first driving in. My husband went into the Information centre and advised... More 

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hdy907, Geschäftsführer at Crowne Plaza Heidelberg, responded to this review

Dear Bells54, Thank you very much for taking the time to evaluate our hotel. We are very happy to read that you found our staff to be very helpful and friendly. Should you ever visit Heidelberg once again, and we have the pleasure of you staying with us, you can also use the other enlisted address on our hompage, Bahnhofstrasse... More 

Canberra, Australia
Contributor
16 reviews 16 reviews
14 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed January 12, 2015

We stayed here for one night and the hotel was clean and comfortable. Rooms are on the smaller side when travelling with a family but bearable. It's a short walk to the city centre and a good 20-30 minute walk to the Christmas markets but well worth the effort. Heidelberg castle is spectacular but I don't think walking distance. Concierge... More 

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hdy907, Manager at Crowne Plaza Heidelberg, responded to this review

Dear rachellee122, Thank you for taking time to write this 4 star review. It is a pleasure for us to read, that you have enjoyed your stay at Heidelberg. As our parking is a public parking lot, we unfortunately are not able to influence these rates. Nevertheless, please be informed, that it is also possible to park at one of... More 

sandersville
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 10, 2015

Great place, delicious breakfast, big queen beds, bathroom with shower curtain, limited TV English stations, close to shopping and restaurants. Mini-bar available. Iron and ironing board in room, Ice machine on the floor, free room safe, No free wi-fi. I was reminded of how hotels are in the United States. I liked this hotel.

Was this review helpful? Yes
hdy907, Manager at Crowne Plaza Heidelberg, responded to this review

Dear angeldee52, Thank you very much for rating your stay with 5 stars. It is a pleasure for the entire team to read about your recently experiences during your stay. Furthermore I am happy to inform you that WiFi is complementary since 01.01.15, also due to several guests comments on that topic. We hope to see you again soon. Best... More 

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Additional Information about Crowne Plaza Heidelberg

Address: Kurfurstenanlage 1, 69115 Heidelberg, Baden-Wurttemberg, Germany
Phone Number:
Location: Germany > Baden-Wurttemberg > Heidelberg
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Heidelberg 4.5*
Number of rooms: 232
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Also Known As:
Crowne Plaza Heidelberg Hotel Heidelberg
Heidelberg Crowne Plaza
Hotel Style:
#5 Luxury Hotel in Heidelberg
#6 Business Hotel in Heidelberg
#9 Family Hotel in Heidelberg
#14 Romantic Hotel in Heidelberg

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