Pleasant hotel - nothing exceptional, but very well situated. The town was disappointing compared to other German towns I had visited.

Luxurious hotel,friendly,helpfull,beautiful interior, great breakfest, 5 minutes walking from the historical center.What a town ,what a hotel !!

We stayed for three nights with our three children (age 5, 4 and 2) and booked a suite. We live in Frankfurt and arrived by train. The hotel is a short tram ride from the main train station and is on the edge of the main shopping area. The rooms were fantastic and beautifully laid out. We got access to... More

Great rooms; good wireless access; spacious desk.. located in the heart of everything you wish to do in Heidelberg.

This hotel is awesome. Stayed for three days while driving throught Germany. The rooms are large, well maintained, the bedding is great, breakfast is plentiful and the location is ideal. Across the street is a bank that exchanges currency, a drugstore and a supermarket that sells some pretty good food. If you are there go in get some red Gooseberries.... More

Good location as you can walk to just about everything. Desk personnel speak excellent English and are very wiling to help with suggestions as to where/what/how to enjoy the city. Did not have breakfast but dinner was suprisingly good and not over priced. From the Frankfurt airport take the Lufthansa shuttle bus for 40 euro R/T right to the hotel...just... More

My husband and I stayed there for a week in July, 2011. We chose this hotel because of its central location, nice rooms and sauna facilities; also because of a shuttle which takes you from Frankfurt Airport to the hotel gate. We enjoyed staying there very much. Although it was a bit strange fot us to take sauna naked in... More

Unlike other hotels I stayed in Europe, the room was spacious. I think they start to clean rooms around 9:30-10ish in the morning. Somewhat too early, but we start early to explore city, so it wasn't too bad. They also provided us with two bottles of water everyday so that was nice! There's a 24-hour mart right accoss the street.... More

The hotel is just a short walk from the old town. We arrived at the hotel after 4pm but our room was not available, very disappointing! The person at the reception suggested us to wait in the lobby, even though we could have waited in the Club lounge, since we had booked a Club room. Internet was very expensive and... More