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All 79 Heidelberg hotels

Crowne Plaza Heidelberg

4.5 of 5 Hotel   |   Kurfurstenanlage 1, 69115 Heidelberg, Baden-Wurttemberg, Germany
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82%
Ranked #16 of 79 hotels in Heidelberg
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
UNCDAVE Durham, North Carolina
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495 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
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English first
Durham, North Carolina
Top Contributor
54 reviews 54 reviews
30 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel was very clean, was in a great location to the old town. We had wonderful service at the hotel and the breakfast was wonderful. the only negative is that Wifi will cost you unless you are a Crown Plaza member.

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England
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
34 helpful votes 34 helpful votes
1 of 5 stars Reviewed 1 week ago

We booked two standard rooms here. 5 days before our stay we had an email from booking dot com to say the hotel could not process the credit card. I called the hotel directly, was told that one of the rooms had been cancelled but the other was fine. I asked them to rebook and they confirmed they had a... More

Was this review helpful? Yes 1
Shropshire
Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed one night in Heidelberg in July - normally go for smaller, private hotels, but this was well priced and centrally located, so booked on line. Good location for the old town, although Heidelberg was a bit bigger than expected, so we walked a lot! The reception staff were extremely helpful - and probably the reason I give this review... More

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Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My family of 4 stayed at this hotel for the Formula 1 race. It was very comfortable and well appointed. The front desk staff was helpful with local activities and reservations. The indoor pool is a nice touch. The only negative was the Internet . You have to pay where a lot of hotels are free. It's a nice location... More

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Dronfield England
Top Contributor
93 reviews 93 reviews
40 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Easy walking distance of all the sites, shops and restuarants. Sat nav took us directly to the secure underground car park. Rooms were large enough clean with free wifi if you have IHG membership. Bathroom was OK but in need of a refurb. The whole hotel is in need of a update soon. Breakfast was average. Staff were very nice... More

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hdy907, General Manager at Crowne Plaza Heidelberg, responded to this review

Dear Richard, first of all thank you very much for taking time to write a review about your recent stay at Crowne Plaza Heidelberg City Center. We are very pleased to hear that you were staisfied with the services, location and rooms. I regret to hear that you found breakfast avarage but the staff nice and attentive. Thank you also... More

Top Contributor
59 reviews 59 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

The hotel was located in a great location if you want to walk around central Heidelberg. The staff was lovely and very helpful. These are the positives. The breakfast buffet was quite nice too. There were a few negatives. Rooms: The rooms are on the small size. They could use some updating as could the hallways. The bathroom was roomy... More

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hdy907, General Manager at Crowne Plaza Heidelberg, responded to this review

Dear Carol B, thank you very much for taking time to write a review about your recent stay at Crowne Plaza Heidelberg City Center. I regret to read that you have found your room small. Our standard rooms have 22 sqm which is over standard in hotel business. We also offer Club Rooms, they have 28 sqm. You can book... More

Oxford, Mississippi
Senior Contributor
46 reviews 46 reviews
35 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I booked my stay here months in advance, taking advantage of some special offer that IHG had. I am sitting in my hotel room right this minute, and I have to say I wish every hotel stay could be as good as this one. I am an IHG "Gold" member, which generally means nothing. However, this hotel offers all Priority... More

Was this review helpful? Yes 1
hdy907, General Manager at Crowne Plaza Heidelberg, responded to this review

Dear Crack-0-Noon, thank you very much for taking time to write a review about your recent stay at Crowne Plaza Heidelberg. I am very pleased to read that you have enjoyed your stay, facilities, location and as well as our Club Rooms. We hope to welcome you back in Heidelberg one day again. Kind Regards. Koren Yueksel, General Manager More

Bonn, Germany
Contributor
12 reviews 12 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Perfect location. Decent rooms, although bathrooms need some renovation. Clean hotel. Superb breakfast. Nice pool area too. You can skip their parking fee and park your car in the alley behind the hotel, specially if you are coming for a weekend. Nice staff.

Was this review helpful? Yes 1
hdy907, General Manager at Crowne Plaza Heidelberg, responded to this review

Dear Designative, thank you very much for staying at Crowne Plaza Heidelberg City Center. It is great pleasure to read that you have enjoyed the hotel, facilities, cleanliness of hotel facilitites as well as friendliness of our staff members. We hope to welcome you back at Crowne Plaza Heidelberg soon. Kind Regards. Koren Yueksel, General Manager More

Cairo
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Great stay, professional staff, nice reception, comfortable air conditioned rooms with tea & coffee facilities, excellent breakfast, pleasant pool and hot tub, has a sauna as well and private parking 22 euros/day, free WiFi if you join their club which you can do on the spot. 100 meters from old city and shopping street and walkable distance to river and... More

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singapore
Top Contributor
60 reviews 60 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Stayed here in Summer July 2014. Location: The location is central enough to walk to most touristy places, with many restaurant in close vicinity. Need to take a cab to/from train station. But the hotel is the pickup/dropoff point for Lufthansa airport shuttle, so its very convenient if anyone needs to transit to airport. Room: Room was great and no... More

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IHGCare, Guest Relations Manager at Crowne Plaza Heidelberg, responded to this review

Dear milokitts, Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. The feedback... More

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Additional Information about Crowne Plaza Heidelberg

Address: Kurfurstenanlage 1, 69115 Heidelberg, Baden-Wurttemberg, Germany
Phone Number:
Location: Germany > Baden-Wurttemberg > Heidelberg
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Heidelberg 4.5*
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Also Known As:
Crowne Plaza Heidelberg Hotel Heidelberg
Heidelberg Crowne Plaza

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#3 Business Hotel in Heidelberg #6 Luxury Hotel in Heidelberg #8 Family Hotel in Heidelberg #13 Romantic Hotel in Heidelberg
Hotel Class
Official Description (provided by the hotel)
The Crowne Plaza Hotel Heidelberg is due to its excellent city location the ideal starting point for your visit in Heidelberg and the metropol region Rhine-Neckar making it a great place to stay.The world famous sights of the city of Heidelberg can be conveniently reached by foot. If you are visiting the city on business, local companies like SAP, Heidelberger Druck, ABB and HeidelbergCement are located only a short distance from the hotel. The Crowne Plaza Hotel Heidelberg offers refurbished guestrooms and suites in various sizes making your stay a memorable experience. For dining you have the choice between the restaurant Westcoast and the beer and wine bar Gaudeamus .For hotel guests the use of our wellness area Kurfuerstentherme with pool, sauna, steam bath and whirlpool is complimentary. The Crowne Plaza Hotel Heidelberg is offering you the perfect location for your events. 7 function rooms with modern technical equipment combined with excellent service and the experience of our staff guarantee a successful event. The Lufthansa Airport Shuttle takes you conventiently from the International Airport Frankfurt to our hotel. Next events in the Region: SAP Arena 20.6. EaglesHockenheimring 13.-14.6. Porsche Sports Cup / 04.07. Sonisphere ... more   less 
Number of rooms
232

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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