Where to begin. We are both non smokers and requested a non smoking room. When we stepped off the elevator we were overwhelmed with the raunchy stale smell of cigarettes. The room was small. The sheets were worn- yes there were holes. The soap dispenser was not full in the shower. But the bug on the bedsheet and the bites... more

We used Heidelberg as a homebase for the area and didn't spend all that much time there as it rained for the whole time!. the hotel was pretty standard for what you expect from crowne plaza and was just a few minute walk to the old town. stayed there on points and when we checked in were told we weren't... more

We stayed 2 nights at this hotel. On checking in, the receptionist apologised because we were kept waiting for about 30 seconds! Then we were offered an upgrade to a Club room for 50EUR per night extra. As the rate we booked didn't include breakfast, this in effect paid for itself. I'd give it 4 and a half stars in... more

Got a great E75/double rate through lastminute.com - please read review within that context, as if I had paid rack rate I may not have been so happy. Great 4 star hotel, comfy air con rooms with fridge bath tub and shower, kettle and coffee/tea. HD tv. well laid out, very quiet. Business centre with free internet and printing, bar... more

Stayed for two nights. Clean and efficient. Extras come at a hefty price. Local call to Heidelberg at 1.2 euro/min! Calling places like Albania at 7 euros/min and so on. How come at an era of mobile comms? Wifi charged at over 20 euros/day. Did not try it. All the rest amenities on offer are true but come at a... more

This Crowne Plaza Heidelberg hotel was excellent. The room was exceptionally clean and fairly spacious, the staff were courteous and helpful, and the breakfast was incredible (for Europe). The location is very close to the Heidelberg Hauptbahnhof - either a 7 Euro taxi or a 15 minute walk. We ate at the bar one night, and the food was simple,... more

HIGHLIGHTS Comfortable Rooms LOWLIGHTS Expensive STAY THERE IF: money is not a problem and you want comfort DON’T STAY THERE IF: you want to be closer to sightseeing and want a better value more

Great location, lovely rooms, the best in Heidelberg more

30 min. Internet cost €5. 2 hours cost €10. Brunch cost €31/person. And even worse, when I paid the room I told them I took one small 0.25 l bottle Cola Light from the minibar. Expected to pay €2-3, but they wanted €6. Said they had a "flat rate" which means they charge you €6 no matter how much you... more