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Crowne Plaza Heidelberg

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Kurfurstenanlage 1, 69115 Heidelberg, Baden-Wurttemberg, Germany
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Crowne Plaza Heidelberg
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618 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Oslo, Norway
Top Contributor
72 reviews 72 reviews
10 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

If you're looking for an hotel experience; this is not the place to stay. However, it's quite ok for a couple of nights. Typical business crowd. The breakfast is good. The rooms are clean but quite old.

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Mumbai (Bombay), India
Contributor
12 reviews 12 reviews
11 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The hotel is centrally located. It is close to old town and the castle. Location makes it a good choice. Check in was easy and staff was helpful. Breakfast spread was very good, lots of items were available. Room was clean and well maintained. We had a room close the elevators and facing main road, which turned out well for... More 

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Canberra, Australia
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW

Perhaps my perceptions are tainted by the previous 5 star hotel that we stayed at, but I thought this hotel was just, ok. We stayed in the King Club Room. It seemed quite dusty to me. The Club Lounge was fine, pretty quiet a lot of the time, and had an extensive range of beverages and not so extensive range... More 

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Gloucester, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel is a must if you want to stay in the middle of heidelberg. Although it was for a business visit I've stayed here a few times and rate it very highly. It is slightly pricey €170 to €200 per night bury the staff really make the effort to look after you. Definitely recommend!

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hdy907, Geschäftsführer at Crowne Plaza Heidelberg, responded to this review

Dear Fzrexup1, Thank you very much for your review on TripAdvisor. The satisfaction of our guests is of utmost importance to us and it is wonderful to read that our hotel and staff have made a good impression on you. We thank you for staying with us and we look forward to welcoming you back at Crowne Plaza Heidelberg City... More 

Fahaheel, Al Kuwayt, Kuwait
Senior Contributor
35 reviews 35 reviews
17 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Crown Plaza @ Hydelberg is a nice hotel with friendly staff. The rooms are well maintained. Have a nice swimming pool and very nice restaurant for the break fast. It is in the city center and visiting the touristic places like Heidelberg Castle or the market are very close.

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hdy907, General Manager at Crowne Plaza Heidelberg, responded to this review

Dear Parpanatha Pala... M, Thank you very much for taking the time to write a review on TripAdvisor of your recent stay. It is wonderful to read that you enjoyed your stay, our hotel facilities and service. We look forward to welcoming you back at the Crowne Plaza Heidelberg City Centre again. Kind Regards. Koren Yueksel. General Manager. More 

Herentals,Belgium
Senior Contributor
48 reviews 48 reviews
40 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed at this wonderful property the first week op June 2015 and it was a very good week, on arrival parking is very easy at the underground garage with plenty of space all in all very good except the price of 22 Euro/night! Checking in was very fast and soon we were in our nice room, a clean room... More 

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hdy907, Geschäftsführer at Crowne Plaza Heidelberg, responded to this review

Dear Suntara, Thank you for taking the time to write such a detailed review on TripAdvisor. We are very happy to read that you enjoyed our hotel, Club Lounge and central location. Unfortunately we are not able to influence the parking fee of our guests due to our underground parking lot being public and it being located directly downtown Heidelberg.... More 

Lakeside, California
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

Perhaps it's a cultural thing but I was shocked to enter the sauna and find out, via posters, that clothing and women were NOT allowed. My husband and I were very disappointed that we could not enjoy the amenities together. The pool had many males just sitting idol so I assumed that wasn't women friendly either. We enjoyed the closeness... More 

Was this review helpful? Yes 1
hdy907, Geschäftsführer at Crowne Plaza Heidelberg, responded to this review

Dear Karen Z, Thank you for your review on TripAdvisor. Traditionally, saunas in Germany are visited nude and this is also a requirement for being able to use the sauna area in our hotel. This however is the only requirement we have for the sauna. Women and men are of course both able to use any part of our wellness... More 

Penrith, United Kingdom
Contributor
12 reviews 12 reviews
11 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very comfortable business class hotel. If you've stayed in a Crowne Plaza before, you'll know exactly what you're getting - one of the best buffet breakfasts available, presentable and perfectly pleasant swimming pool (but nothing too glamorous), and efficient service when you ask for it (but nothing that wows). Good location to the main pedestrian and tourist areas all within... More 

Was this review helpful? Yes 1
hdy907, Geschäftsführer at Crowne Plaza Heidelberg, responded to this review

Dear 5StarAirline, Thank you very much for taking the time to write a review on TripAdvisor. We value your comments regarding our hotel, location and service. Since the beginning of this year we are happy to offer all our guests free Wi-Fi in their rooms as well as in the public areas of the hotel. We are sorry to read... More 

Adelaide, Australia
Senior Contributor
46 reviews 46 reviews
25 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here in April and found the hotel to be clean, rooms medium size with modern clean amenities. Room was near the lift but this did not cause any problems with noise. Staff were helpful and friendly. Buffet breakfast provided was quite a large selection, fresh and hot.

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hdy907, Geschäftsführer at Crowne Plaza Heidelberg, responded to this review

Dear Lilly S, Thank you for your review on TripAdvisor. It is a pleasure to read that you enjoyed your stay in our hotel and our friendly staff. Thank you for staying with us and we look forward to welcoming you back at Crowne Plaza Heidelberg City Centre again. Kind Regards, Koren Yueksel, General Manager More 

Milton Keynes, United Kingdom
Senior Contributor
29 reviews 29 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

What a great hotel, would recommend. Staff were professional and extremely courteous. A great welcome, fully explaining the available amenities The pool and spa facilities are great. Love the cold pool next to the sauna. A great place to chill out an unwind after a long journey. The room was nice and bed very comfortable. Made site seeing into town... More 

Was this review helpful? Yes
hdy907, Geschäftsführer at Crowne Plaza Heidelberg, responded to this review

Dear Marc H, Thank you very much for your great review on TripAdvisor. We are very pleased to read that you enjoyed your stay with us and your overall positive feedback is a great motivation to us. We are looking forward to welcoming you again in the future. Kind regards. Koren Yueksel. General Manager. More 

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