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Hotel Zum Ritter St. Georg

Hauptstrasse 178, 69117 Heidelberg, Baden-Wurttemberg, Germany
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Hotel Zum Ritter St. Georg
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36 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Rottweil, Germany
Top Contributor
122 reviews 122 reviews
36 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed April 11, 2015

We stayed two nights here. The hotel is slap bang in the old center, built 1592 and full of character. The breakfast was really good with bubbly - make sure you get a rate which includes breakfast. Some of the staff have been there since 1973 which adds to the ambiance - they know what they are doing ! Overall... More 

Was this review helpful? Yes 2
Matthias E, Geschäftsführer at Hotel Zum Ritter St. Georg, responded to this review

Dear Griso_man, thank you very much for taking your time to post your experience during your stay at our hotel. I am very happy to read that you have enjoyed your visit to Heidelberg. You are absolutly right, that due to the age of our building and that it consists out of 3 buildings, our rooms are connected over different... More 

Kaiserslautern, Germany
Contributor
14 reviews 14 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 8, 2015

The hotel and staff were simply amazing! The hotel is centrally located in one of Germany's most romantic cities. Accommodations were wonderful, very clean and comfortable. The restaurant located on the premises is equally as wonderful catering to our reticular tastebuds. I highly recommend and encourage a visit to this unique hotel.

Was this review helpful? Yes
Matthias E, Geschäftsführer at Hotel Zum Ritter St. Georg, responded to this review

Dear JordanandAracel... R, My team and myself are very happy, that it seems that you had a phantastic stay in Heidelberg at our Hotel Zum Ritter. Your feedback and recommondation are the best motivation to keep up our main target, to offer a great experience at the Ritter. I do hope to welcome you soon again and get in touch... More 

Whistler, Canada
Top Contributor
453 reviews 453 reviews
69 hotel reviews
386 helpful votes 386 helpful votes
4 of 5 stars Reviewed March 28, 2015

Based on my experience, the hotel seems to have two different qualities of room. Those in front (lower numbers) have really thin walls and very basic furnishings, which I would rate 2 star. When I complained, I was moved to the back. My second room was better appointed and more spacious, with a nice baggage-rack ante-room. This was a good... More 

Was this review helpful? Yes 1
Matthias E, Geschäftsführer at Hotel Zum Ritter St. Georg, responded to this review

Dear Mr. MannyG2000, thank you for taking your time to share your experience at the Hotel Zum Ritter in Heidelberg. I have spoken to my team concerning your feedback. We will start with refurbishment this year and have already signed the contract with our TV provider to offer our non-german guests a variaty of so called home channels. I do... More 

Toenisvorst, Germany
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed March 21, 2015

Ideally situated for visiting Heidelberg. Very friendly and attentive staff at reception. An interesting building with a lot of history. Breakfast was very good, buffet with freshly prepared hot foot. Good standard. The room we had was large but really did need refurbishment. Including the furniture. I can understand that it is an old building but more could be done... More 

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Matthias E, Geschäftsführer at Hotel Zum Ritter St. Georg, responded to this review

Dear Mrs. Anne R., Thank you very much for having stayed at the Hotel Zum Ritter in Heidelberg. Your feedback concerning our staff and breakfast is very much appreciated and has a high factor of motivation for us. We are already in the phase of planning a refurbishment and renovation of the hotel which will start in 2015. So I... More 

Covilha, Portugal
Top Contributor
79 reviews 79 reviews
34 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed March 17, 2015

Actually, the hotel is not 500 years old. The building it occupies was built in 1592, the hotel is more recent and it has a mere 300 or so years. The good news is that the atmosphere is just right - great comfort, and beautiful scenery. If you look at the picture of the hotel, the three top windows are... More 

Was this review helpful? Yes 2
Matthias E, Geschäftsführer at Hotel Zum Ritter St. Georg, responded to this review

Dear Mr. NGarcia65, thank you very much for taking your time to share your experience during your stay at the Hotel zum Ritter in Heidelberg. I totally agree with you, that room 304 has a magnificant view. I have spoken with our IT-support and we will replace our w-lan router with a stronger one. I do hope to welcome you... More 

Minneapolis, Minnesota
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 31, 2015

The staff is incredible, the overall facility is wonderful to explore, the rooms that have been redecorated could use it again. Ask for one that hasn't been updated to enjoy the old world charm. The hotel is right in the city center, tons of charm everywhere.

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Matthias E, Geschäftsführer at Hotel Zum Ritter St. Georg, responded to this review

Dear Mrs. Wannabegardening, I want to thank you for taking your time to share your experience during your stay at the Hotel Zum Ritter St. Georg in Heidelberg. Especially your commentary on the friendliness of our staff is the highest motivation we can receive from our guests. I can promise you, that whatever we will change in the nearby future,... More 

Houston, Texas
Senior Contributor
25 reviews 25 reviews
22 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed January 27, 2015

College buddy and I were traveling throughout Germany and decided on this hotel on a whim. Nothing fancy, but a great location, clean and a good place to store your things and sleep at night. If you're looking for a basic clean hotel I would recommend, but nothing fancy.

Was this review helpful? Yes 3
Matthias E, Geschäftsführer at Hotel Zum Ritter St. Georg, responded to this review

Dear Mr. Bill, thank you for having stayed with us at the hotel Zum Ritter in wonderful Heidelberg. It seems that is already a long time that you have been with us. Management has changed in October 2014 as we took over the hotel and since then we work hard each day to meet our guest's expectation not only outside... More 

Cincinnati
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed January 17, 2015

I found Hotel zum Ritter St. Georg after storming out and canceling reservations at a neighboring hotel that apparently did not want the business of the 100+ Americans I was organizing an event for. Obviously upset, I was searching primarily for friendly service, and found it at this property. Every member of their staff was very accommodating. Additionally, the building... More 

Was this review helpful? Yes
Matthias E, Geschäftsführer at Hotel Zum Ritter St. Georg, responded to this review

Dear BobbyCincinnati, thank you so much for your commentary concerning your stay at the Hotel zum Ritter St. Georg. I do hope that you had a wonderful time in this beautiful city of Heidelberg and that you have been successfully in organising your event. I have passed on your praise to Mrs. Grün, as this the best motivation for all... More 

Dubai, United Arab Emirates
Contributor
17 reviews 17 reviews
11 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed December 17, 2014

A beautiful renaissance building right at the hard of old town Heidelberg. Personnel is friendly and helpful, prices are good and you receive great value for money. The rooms could use an update so as to match the beautiful facade. As the hotel has just recently been taken over by a new management I am sure this will be done... More 

Was this review helpful? Yes
Matthias E, Geschäftsführer at Hotel Zum Ritter St. Georg, responded to this review

Dear DubaiMichael, thank you very much for taking the time to share your experience at the Hotel Zum Ritter in Heidelberg. I want to thank you for having choosen our hotel for your time in this fantastic city. I do hope to welcome you soon again and I would like to wish you a happy new year. Kind regards Matthias... More 

Paris, France
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed December 15, 2014

The historic building could have a great potential, but the poor service and non attractive side buildings can ruin your expectation and experience: the rooms of one same category vary considerably and accordingly the images shown online can be very deceiving. Having reserved online a room of the second category with view onto the market place which had been clearly... More 

Was this review helpful? Yes 1
Matthias E, Geschäftsführer at Hotel Zum Ritter St. Georg, responded to this review

Dear JoParis 10, Thank you for having chosen the Hotel zum Ritter during your stay in Heidelberg. I do apologize, that we have not met your expections, especially as we are strongly focusing on service standards. As we are a small, traditionell and individuell hotel, we can only show a small variaty of room types on the internet as all... More 

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