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Ibis Heidelberg Hauptbahnhof

Willy Brandt Platz 3, 69115 Heidelberg, Baden-Wurttemberg, Germany
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1 room 1 guest
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Ibis Heidelberg Hauptbahnhof
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990 Reviews from our TripAdvisor Community

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Traveler rating
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    494
    249
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    28
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
6 reviews
4 of 5 stars Reviewed 5 days ago NEW

euro 69 for both single and double rooms- not very price-wise for me as a single traveler. But it's really confident if you need to catch a bus on morning. My room is clean and comfortable. I feel like home. One thing is they don't have a water pot, which is not so good for a tea lover.

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Norwich, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

We only stayed for one night as we were on our way to Southern Germany but we're well looked after. The staff were attentive and very helpful. We had a breakfast on the morning we left and this was superbly presented and well worth the additional cost we paid. Another bonus was that we could park in the hotel car... More 

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ibisheidelberg, General Manager at Ibis Heidelberg Hauptbahnhof, responded to this review

Dear Guest, we thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. We were very happy to receive your vote and direct their praise to our team. Your satisfaction is the best reward for us and our employees. We hope to welcome you at anytime again in our hotel. Sincerely, General Manager... More 

Cork, Ireland
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed 2 weeks ago

this was my first Ibis hotel! The first things I liked about it was it was air conditioned and had free wifi. But I wasn't crazy about being in the parking lot of a train station. I also had an unpleasant experience on a tram because when I asked the front desk which tram to take he said I could... More 

Was this review helpful? Yes
ibisheidelberg, General Manager at Ibis Heidelberg Hauptbahnhof, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better... More 

London, United Kingdom
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good, clean, modern and quiet hotel in an easy to find location. The room wasn't huge and the bathroom was small, but we didn't find it any problem, the shower was good and things were decorated to a good standard. The receptionist gave us really unclear directions for the bus into town, though. We ended up getting the bus in... More 

Was this review helpful? Yes
ibisheidelberg, General Manager at Ibis Heidelberg Hauptbahnhof, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better... More 

Blandford Forum, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

Usual Ibis offering. Comfortable and clean. Good free Internet connection and although it was a short drive to the parking it is actually just at the rear of the hotel. We could see the car whilst enjoying the optional breakfast which had a wide choice. The station was right next door and the trams and buses are there too. Easy... More 

Was this review helpful? Yes
ibisheidelberg, General Manager at Ibis Heidelberg Hauptbahnhof, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better... More 

Ayrshire, Scotland
Level Contributor
103 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stay in the iBis HD ten nights every month (since Jan 2015). It suits my pocket and it's location is ideal for me to take the tram to Wieblingen to my client's site. The rooms are fine and any small repairs (bulbs, tv remote batteries etc) are done quickly. I've only had breakfast once (when I stayed over a... More 

Was this review helpful? Yes
ibisheidelberg, General Manager at Ibis Heidelberg Hauptbahnhof, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better... More 

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